I am about to just forget playing Star Trek, sadly, but I have done everything to try and get it to run, I have an MSI gaming computer brand new, and since this upgrade I cannot get Star Trek to run, I crash every two seconds and unable to do any quest what so ever...I am truly confused on what to do, uninstalled it and Arc reinstalled did the Run as Admin, make sure its playing on my Nvidia Graphics card and I can get about half way then ooops sorry Cryptic has found an error crash, send report and no reply no help no nothing!!! I honestly am at a lost now what to do...
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i aint runing on a AMD gpu
When is the game crashing? Can you provide specifics? For me the game would crash between load screens. Turned out it was because I still had STEAM files for STO even though I switched to the Arc launcher. This caused a conflict with the game and thus resulted in a crash. Removed the STEAM game files and reinstalled using ARC launcher and that issue, for the most part, has been dealt with.
Other crash was related to video card and bad video card drivers. Nvidia and AMD both are notorious for making TRIBBLE drivers. Roll back the drivers to previous versions. Google it and watch youtube for how too's.
What kind of display do you have? Might be as simple as changing your display resolution. The crash issue is related to your system configuration in 90% of the cases. Now for log out and time out issues, well those can be linked directly to the authentication and log in servers for the game and are pretty much never going to be addressed. Hell LTS members are suppose to have priority log in but that is just smoke up the tale pipe much like forum avatars and titles. All paid for but NEVER delivered. Welcome to STO.
have you tried ... safe mode?
What you mean by intel pc's need fixing? Is there a bug related to Intel CPUs?
And what do you mean "fix for anthon's? Did you mean Athlon/AMD CPU's?
I don't want to say the S11.5 broke the game because when S11.5 launched I experienced no issues. Only after AMD pushed the new driver...
But more info on is required from your end OP system specs etc like @lordatrocities mentioned.
MSI laptop (model GS60 6QE)
windows 10 64 bit Home
i7-6700HQ
16GB DDR4 ram
GeForce 980M
Have you checked the Windows Event log in the Applications section to see what Windows says about the crashes? Crashing every time it runs might be a sign of a failing memory module, or a problem with the motherboard, or a DPC issue with audio. Run memory- and mobo-checking tools (your BIOS might be able to do it). Check out http://www.thesycon.de/eng/latency_check.shtml to determine if it's a DPC problem.