9:27 (started at 9:26?) PM CST
Rraeit@gulberat
Long load-in entering DS9 Ground from login screen
Did not attempt with other toons today.
Christian Gaming Community Fleets--Faith, Fun, and Fellowship! See the website and PM for more. :-) Proudly F2P.Signature image by gulberat. Avatar image by balsavor.deviantart.com.
Guys, the time you experienced a long loading isn't just to correlate with some graph of general activity or whatever. Trendy's asking for a specific time, character@handle, and map so that she can check the logs. Citing generalities like, "It happens to all of my characters" or "It happens in the middle of the day," are not specific enough to actually be useful.
So far on January 15, 2016, after rolling 9 toons: THREE instances of GameClient not responding during Map Change
GameClient not responding - PADD stopped at 40:93
(1) Aih@maddscott
(2) Vlugte Mine to Alpha Quad
(3) Jan 15, 2015 @0858amCST
GameClient not responding - PADD stopped at 92:05
(1) Ousung@maddscott
(2) Loading Alpha Quad at Toon Swap
(3) Jan 15, 2016 @ 10:02amCST
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: af9b
Additional Hang Signature 3: af9b0e6aa75554a0907240098134fdef
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8
GameClient not responding - PADD stopped at 40:91
(1) Zytouk@maddscott
(2) Vlugte Mine to Alpha Quad
(3) jan 15, 2016 @ 10:30amCST
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: 66e2
Additional Hang Signature 3: 66e2759c7093951ace23c73f389c9f06
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8
Kaira@nightowl2002
Destination: New Romulus ground after pressing "Return to Sector" from onboard Federation Starbase
Started at ~4:05 EST on 1/15/2016, finished at 4:09.
Character: Thilon@agentfrosty Location: New Romulus-Ground Time: ~19:11 CST, 19:57 CST Date: January 15th, 2016
Logged off at New Romulus Ground previous night, toon is now stuck in limbo at New Romulus. Gave 30 minutes both instances, got to 98% within a few seconds and hit a brick wall both times. Unable to use this toon, my main toon, at all. Heck, I even got up and cooked dinner, shaved, showered...Currently doing laundry. I'm running out of things to do while trying to load this toon! Happened as well with my second toon, but I exited STO the moment I knew it was doing the same thing. Really hope you get this resolved soon, so I can at least get the hell out of NR and get some Dilithium mined before the weekend is up! Trying to make light of the situation, but it is rather frustrating nonetheless.
Pretty much all my characters trying to dock with DS9.
My main character (Simon@uranium23567) has the problem the worse, my delta (Barash@uranium23567) tends to work best. Sometimes I can dock successully as barash and Simon will work just fine.
On my old laptop I had no problems, but moved the folder to my new, more powerful laptop and its been a problem ever since
murkalael@murkalael7691
Locations: lots of places on Delta Quadrant, specially the patrol missions or Deep Space Encounter in any quadrant
last happened January 15th, between 00:00 AM to 02:00AM (GMT -3)
Happend at 11.16 am GMT+1, January 17th - 2016
Switched from Dimhilion@elentride standing on ESD, to Everstar@elentride also standingon ESD.
had a loadtime of anywhere from 2-5 minutes, getting stuck at 98.something%
And again, same thing, switching from 1 character to another, this time from Everstar@elentride to Dimhilion@elentride.
Time 11.31am, GMT+1 January 17 - 2016. Both characters standing on ESD.
Switched characters from Dimhilion (was left in fleet spire), to Everstar, standing on ESD.
Loadscreen start 11.37am GMT+1 on january 17th
Loadscreen stop 11.42am GMT+1 on January 17th
loading stopped at 98.24%, and over the 5 minutes it crawled up to 98.37%
Jan 17, 2016 - After 5 attempts, figured I'd better post an incident..
(1) Zy'Moauk@maddscott
(2) GameClient Not Responding; Transitioning from Vlugte Mine to Alpha Quad
(3) January 17, 2016 @1227pmCST - Padd stopped at 40:91
AND Another one from attempting to load the character from the Character Screen:
(1) Zy'moauk@maddscott
(2) Loading from Character Screen
(3) January 17, 2016 @12:42pmCST - Padd stopped at 45:50
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: af9b
Additional Hang Signature 3: af9b0e6aa75554a0907240098134fdef
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8
Now that you've discovered it's on the client side, I thought this might help to track down the bug. For me anyways, changing the display mode from fullscreen to windowed mode (or windowed to fullscreen) when the long load happens immediately drops me into the game and finishes the load. It works every single time for me, I've never had a long load screen where changing into windowed mode didn't immediately fix it, and I've had plenty.
Approx. 2 hours ago, I beamed up from DS9 to my ship. Since then, I haven't been able to leave that map to either sector space or dock at DS9. A bug report has been filed.
Character: Bill Adama@captainpetey
Time: 10:19pm PST
Location: Sherman system.
Had to force-quit after a 10-minute wait in the loading screen. I'm able to enter Sherman system after force-quitting.
Character: Bill Adama@captainpetey
Time: 10:24pm PST
Location: K7
5-minutes in loading screen after docking onto K7. I got timed out.
Comments
Rraeit@gulberat
Long load-in entering DS9 Ground from login screen
Did not attempt with other toons today.
Christian Gaming Community Fleets--Faith, Fun, and Fellowship! See the website and PM for more. :-)
Proudly F2P. Signature image by gulberat. Avatar image by balsavor.deviantart.com.
Asteroid Mining Field
11:12 CST
Total unresponsive at 45.65% ... had to use task manager to close
Asteroid Mining Field
11:32 CST
First Instance: - GameClient Not Responding
(1) Tal-Ruz@maddscott
(2) Qo'Nos to Klingon Academy
(3) Jan 14, 2016 @ 841pm CST
Second Instance - GameClient Not Responding
(1) Don'Tek@maddscott
(2) Qo'Nos to Klingon Academy
(3) Jan 14, 2015 @ 1131pm CST - (PADD stopped at 60:54)
Second Instance GameClient Not Responding Windows Message:
Error Message From Windows:
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 513
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: 904a
Additional Hang Signature 3: 904a3ce45b738bd9c7ba0aa0607101f8
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Hope this helps...
Edited to add incident at 00:47am Jan 15, 2016
(1) Ousung@maddscott
(2) Beta to Alpha Quad
(3) Jan 16, 2016 @ 00:47am jan 15, 2016 (PADD stopped at 40:84)
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: 904a
Additional Hang Signature 3: 904a3ce45b738bd9c7ba0aa0607101f8
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
2. Starfleet Academy
3. 11:33pm (GMT-7 or MST)
4. 1/14/2016
2. DS9
3. 0637 ET
But basically every time i try to go onto DS9. Very consistently. Took about 5 minutes yesterday morning (0645?) same character.
DS9 from space to ground
01:31pm CET
Game client crashed at 40:48 on the loading screen.
Sometimes it takes a while loading areas, sometimes it crashes.
So far on January 15, 2016, after rolling 9 toons: THREE instances of GameClient not responding during Map Change
GameClient not responding - PADD stopped at 40:93
(1) Aih@maddscott
(2) Vlugte Mine to Alpha Quad
(3) Jan 15, 2015 @0858amCST
GameClient not responding - PADD stopped at 92:05
(1) Ousung@maddscott
(2) Loading Alpha Quad at Toon Swap
(3) Jan 15, 2016 @ 10:02amCST
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: af9b
Additional Hang Signature 3: af9b0e6aa75554a0907240098134fdef
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8
GameClient not responding - PADD stopped at 40:91
(1) Zytouk@maddscott
(2) Vlugte Mine to Alpha Quad
(3) jan 15, 2016 @ 10:30amCST
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: 66e2
Additional Hang Signature 3: 66e2759c7093951ace23c73f389c9f06
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8
Destination: New Romulus ground after pressing "Return to Sector" from onboard Federation Starbase
Started at ~4:05 EST on 1/15/2016, finished at 4:09.
Destination: New Romulus Ground from New Romulus Command
Started at approx: 1:18pm PST. Took approx 2 minutes.
Location: Sol System
Time: 23:38-23:39 GMT
Multi log in attempts, only final attempt successful.
Location: New Romulus-Ground
Time: ~19:11 CST, 19:57 CST
Date: January 15th, 2016
Logged off at New Romulus Ground previous night, toon is now stuck in limbo at New Romulus. Gave 30 minutes both instances, got to 98% within a few seconds and hit a brick wall both times. Unable to use this toon, my main toon, at all. Heck, I even got up and cooked dinner, shaved, showered...Currently doing laundry. I'm running out of things to do while trying to load this toon! Happened as well with my second toon, but I exited STO the moment I knew it was doing the same thing. Really hope you get this resolved soon, so I can at least get the hell out of NR and get some Dilithium mined before the weekend is up! Trying to make light of the situation, but it is rather frustrating nonetheless.
My main character (Simon@uranium23567) has the problem the worse, my delta (Barash@uranium23567) tends to work best. Sometimes I can dock successully as barash and Simon will work just fine.
On my old laptop I had no problems, but moved the folder to my new, more powerful laptop and its been a problem ever since
Locations: lots of places on Delta Quadrant, specially the patrol missions or Deep Space Encounter in any quadrant
last happened January 15th, between 00:00 AM to 02:00AM (GMT -3)
GameClient Not Responding
(1) Thy'ron@maddscott
(2) Loading toon to Vlugta Mine staton from Character Screen
(3) jan 16, 2015 @ 0705am CDT - PADD stopped at 40:21
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: af9b
Additional Hang Signature 3: af9b0e6aa75554a0907240098134fdef
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8
(1) Don'Tek@maddscott
(2) Vlguta Mine changing to Alpha Quad map change
(3) Jan 16, 2015 @0814amCST - Padd stopped at 40:23
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: 904a
Additional Hang Signature 3: 904a3ce45b738bd9c7ba0aa0607101f8
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8
(1) Ousung@maddscott
(2) Vlguta Mine changing to Alpha Quad map change
(3) Jan 16, 2015 @0908amCST - Padd stopped at 40:91
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: 904a
Additional Hang Signature 3: 904a3ce45b738bd9c7ba0aa0607101f8
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8
(1) Zan-Tauk @maddscott
(2)Map transition from Fleet Mine holding back to Sector Space Alpha Quad
(3) Jan 16, 2016 @1154amCDT - Padd stopped at 40:91
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: 904a
Additional Hang Signature 3: 904a3ce45b738bd9c7ba0aa0607101f8
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8
2) Transferring from Starfleet Academy to Earth Space Dock
3) 1:57 PM (ET)
loading New romulus (staging area)
21:27 GMT+1
Deep Space K-7
1/16/2016 at 17:47 EST and 21:23 EST
*I was finishing up Federation Fleet Alert both times.
"No matter where you go...there you are."
Switched from Dimhilion@elentride standing on ESD, to Everstar@elentride also standingon ESD.
had a loadtime of anywhere from 2-5 minutes, getting stuck at 98.something%
And again, same thing, switching from 1 character to another, this time from Everstar@elentride to Dimhilion@elentride.
Time 11.31am, GMT+1 January 17 - 2016. Both characters standing on ESD.
Switched characters from Dimhilion (was left in fleet spire), to Everstar, standing on ESD.
Loadscreen start 11.37am GMT+1 on january 17th
Loadscreen stop 11.42am GMT+1 on January 17th
loading stopped at 98.24%, and over the 5 minutes it crawled up to 98.37%
(1) Zy'Moauk@maddscott
(2) GameClient Not Responding; Transitioning from Vlugte Mine to Alpha Quad
(3) January 17, 2016 @1227pmCST - Padd stopped at 40:91
AND Another one from attempting to load the character from the Character Screen:
(1) Zy'moauk@maddscott
(2) Loading from Character Screen
(3) January 17, 2016 @12:42pmCST - Padd stopped at 45:50
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: af9b
Additional Hang Signature 3: af9b0e6aa75554a0907240098134fdef
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
By the way.. These 2, as reported, were NOT using the ARC Loader
(2) Map change from Alpha Quad to Ferengi Mine holding
(3) January 17, 2016 @1340pmCST - Padd stopped at 45:50
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: 904a
Additional Hang Signature 3: 904a3ce45b738bd9c7ba0aa0607101f8
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
(1) Zan-Tauk@maddscott - using ARC loader
(2) Map change from DS9 to Alpha Quad
(3) January 17, 2016 @1550pmCST - Padd stopped at 42:65
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: 66e2
Additional Hang Signature 3: 66e2759c7093951ace23c73f389c9f06
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
(1) Zan-Tauk@maddscott - using ARC loader
(2) Exiting Game from Alpha Quad (Near Ferengi Mine)
(3) January 17, 2016 @2127pmCST - Crash to DeskTop
Problem signature:
Problem Event Name: APPCRASH
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Fault Module Name: ArcOverlayStub.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 564d5e4c
Exception Code: c0000005
Exception Offset: 00019f91
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
Time: 10:14 pm PST
Location: DS9 space.
Approx. 2 hours ago, I beamed up from DS9 to my ship. Since then, I haven't been able to leave that map to either sector space or dock at DS9. A bug report has been filed.
Character: Bill Adama@captainpetey
Time: 10:19pm PST
Location: Sherman system.
Had to force-quit after a 10-minute wait in the loading screen. I'm able to enter Sherman system after force-quitting.
Character: Bill Adama@captainpetey
Time: 10:24pm PST
Location: K7
5-minutes in loading screen after docking onto K7. I got timed out.
Time: 11:04 PM PST
Location: DS9 (Ground)
Time: 3+ minutes
This is just one of many many examples. It happens for me on DS9 every time with every toon.
2. Earth Space Dock
3. 12:14-16am (GMT-7 or MST)
4. 1/18/2016
2. Earth Spacedock
3. 12:43 PDT
4. Jan 18 2016