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Forums > Home› Galactic News Network [PC]

Account Server Login Issues

pwlaughingtrendypwlaughingtrendy Member Posts: 2,966 Arc User
edited April 2015 in Galactic News Network [PC]
We're investigating access to the Account Server for Holodeck connections as well as other Cryptic titles. I am currently speaking to the engineering team.

....I will forgo sleep; through hell or high water I will work with the teams to get the servers back and running.
Post edited by Unknown User on
«134567

Comments

  • ussprometheus79ussprometheus79 Member Posts: 727 Arc User
    edited March 2015
    Need some Red Bull? ;)
    If you've come to the forums to complain about the AFK system, it's known to be bugged at the moment.
  • primar13primar13 Member Posts: 1,896 Bug Hunter
    edited March 2015
    Trendy.

    I'm Getting Timed out on my Traceroutes to the Patch Server

    Here are the Results for Tracking

    http://pastebin.com/thR8yR7J
  • shadowkoshshadowkosh Member Posts: 1,688 Arc User
    edited March 2015
    can't get in myself on a side note Trendy how about asking CrypticFrost to look into why I can't reclaim my DS9 bundle again same bug I had before.
    [SIGPIC]http://i723.photobucket.com/albums/ww231/USS-Fearnow/Signature02_zpse20388d9.png[/SIGPIC]
  • pwlaughingtrendypwlaughingtrendy Member Posts: 2,966 Arc User
    edited March 2015
    primar13 wrote: »
    Trendy.

    I'm Getting Timed out on my Traceroutes to the Patch Server

    Here are the Results for Tracking

    http://pastebin.com/s0ebThMw
    Thank you. It looks like the dropoff is at the account server in our Boston networks. We're looking into the specifics for where and why.
  • eristhevortaeristhevorta Member Posts: 1,049 Bug Hunter
    edited March 2015
    This usually happens after a huge patch like this one today (1.3 GB), it's not the first time. Maybe it relates to the size of the patch being applied to the server.
    "Everything about the Jham'Hadar is lethal!" - Eris
    Original Join Date: January 30th, 2010
  • kodachikunokodachikuno Member Posts: 6,020 Arc User1
    edited March 2015
    pwlaughingtrendy wrote: »
    We're investigating access to the Account Server for Holodeck connections as well as other Cryptic titles. I am currently speaking to the engineering team.

    ....I will forgo sleep; through hell or high water I will work with the teams to get the servers back and running.

    can we please get other cryptic employees to follow trendy's example? or even try to be a bit more like her?
    tumblr_mr1jc2hq2T1rzu2xzo1_400.gif
    tacofangs wrote: »
    STO isn't canon, and neither are any of the books.
  • themariethemarie Member Posts: 1,055 Arc User
    edited March 2015
    pwlaughingtrendy wrote: »
    We're investigating access to the Account Server for Holodeck connections as well as other Cryptic titles. I am currently speaking to the engineering team.

    ....I will forgo sleep; through hell or high water I will work with the teams to get the servers back and running.

    Hell? I think these forums count. Less of a commute though the burnage is twice as epic here. :D

    Anyway, if it helps, try reconfiguring the primary power coupling. Pull the wire out of the back, then plug it back in.
  • albertwesker45albertwesker45 Member Posts: 101 Arc User
    edited March 2015
    what about this problem

    http://i260.photobucket.com/albums/ii23/FullMetalSephiroth/Star%20Trek%20Online%20Crash_zpsvdfbbgrp.jpg
  • gunny17dgunny17d Member Posts: 1 Arc User
    edited March 2015
    Darn hash-tabs again....
  • thetaninethetanine Member Posts: 1,367 Arc User
    edited March 2015
    pwlaughingtrendy wrote: »
    We're investigating access to the Account Server for Holodeck connections as well as other Cryptic titles. I am currently speaking to the engineering team.

    ....I will forgo sleep; through hell or high water I will work with the teams to get the servers back and running.

    ohhh ya got da luv Trendy! thank you much.
    STAR TREK
    lD8xc9e.png
  • monkeybone13monkeybone13 Member Posts: 4,640 Arc User
    edited March 2015
    Abandon ship! https://www.youtube.com/watch?v=EfkNvOOiZ_8

    Even in the future nothing works. :(
  • salacnar070890salacnar070890 Member Posts: 425 Bug Hunter
    edited March 2015
    Meh if done the mission so i real dont bother with downtimes
    Salacnar
    =/\=Priority One Armada=/\=
    32 | Introvert | ADD (W/O Hyperactivity) | He/Him | Hetro-Demisexual | 6’9” ft-in tall | Avatar by: foodcu_be | Gunpla | STO | Yu-Gi-Oh!
  • sander233sander233 Member Posts: 3,992 Arc User
    edited March 2015
    pwlaughingtrendy wrote: »
    Thank you. It looks like the dropoff is at the account server in our Boston networks. We're looking into the specifics for where and why.

    I'm seeing the same thing.
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Sander>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 2 ms 1 ms 1 ms homeportal [192.168.1.254]
    2 26 ms 29 ms 25 ms 76-240-164-3.lightspeed.irvnca.sbcglobal.net [76
    .240.164.3]
    3 28 ms 25 ms 31 ms 75.20.0.220
    4 59 ms 115 ms 140 ms 12.83.38.133
    5 27 ms 26 ms 27 ms gar29.la2ca.ip.att.net [12.122.129.233]
    6 27 ms 28 ms 26 ms be3013.ccr23.lax05.atlas.cogentco.com [154.54.13
    .149]
    7 27 ms 27 ms 27 ms be2180.ccr21.lax01.atlas.cogentco.com [154.54.41
    .57]
    8 66 ms 63 ms 64 ms be2065.ccr21.iah01.atlas.cogentco.com [154.54.5.
    65]
    9 77 ms 75 ms 76 ms be2172.ccr41.atl01.atlas.cogentco.com [154.54.29
    .17]
    10 116 ms 92 ms 132 ms be2170.mpd21.dca01.atlas.cogentco.com [154.54.31
    .106]
    11 120 ms 142 ms 154 ms be2518.ccr41.jfk02.atlas.cogentco.com [154.54.80
    .161]
    12 103 ms 113 ms 108 ms be2094.ccr21.bos01.atlas.cogentco.com [154.54.30
    .14]
    13 102 ms 99 ms 100 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.c
    om [154.54.46.134]
    14 103 ms 107 ms 105 ms 38.111.40.114
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * 99 ms 208.95.185.41

    Trace complete.
    16d89073-5444-45ad-9053-45434ac9498f.png~original

    ...Oh, baby, you know, I've really got to leave you / Oh, I can hear it callin 'me / I said don't you hear it callin' me the way it used to do?...
    - Anne Bredon
  • thetaninethetanine Member Posts: 1,367 Arc User
    edited March 2015
    pwlaughingtrendy wrote: »
    Thank you. It looks like the dropoff is at the account server in our Boston networks. We're looking into the specifics for where and why.

    http://www.cogentco.com/files/images/network/network_map/networkmap_global_large.png
    STAR TREK
    lD8xc9e.png
  • UnknownUnknown
    edited March 2015
    This content has been removed.
  • captainransomcaptainransom Member Posts: 126 Arc User
    edited March 2015
    http://whatmyfriendsthinkido.net/wp-content/uploads/2012/04/what-my-friends-think-I-do-what-i-actually-do-Engineer.jpg

    :)
    giphy.gif



    "It's easy to cling to principles when you're standing on a vessel with its bulkheads intact, manned by a crew that's not starving."


  • jslatersjslaters Member Posts: 36 Arc User
    edited March 2015
    yea im getting the same thing . timed out and cannot connect.:confused:
  • thetaninethetanine Member Posts: 1,367 Arc User
    edited March 2015
    http://status.cogentco.com/0

    http://us.battle.net/wow/en/forum/topic/6794352287
    STAR TREK
    lD8xc9e.png
  • richardcranium63richardcranium63 Member Posts: 176 Arc User
    edited March 2015
    Why does this same thing happen after EVERY patch?!?!
    Just a thought here but you may want to investigate why it happens EVERY time for f*** sake!!!:mad:
    RichardCranium63
    Fed/Vulcan: T'jar Voltek Fleet: Section 31
    Fed/Andorian: Lissan Ek'Noor sh'Aqabaa Fleet: Section 31
    KDF/Cardi: K'Im Qah da Sian Fleet: Klingon Intelligence
    KDF/Reman: R'Chras Jonzor Fleet: Klingon Intelligence
  • spaceeagle20spaceeagle20 Member Posts: 971 Arc User
    edited March 2015
    pwlaughingtrendy wrote: »
    We're investigating access to the Account Server for Holodeck connections as well as other Cryptic titles. I am currently speaking to the engineering team.

    ....I will forgo sleep; through hell or high water I will work with the teams to get the servers back and running.

    Need some raktajino? :cool:
    P58WJe7.jpg


  • starksto#1067 starksto
    starksto#1067
         Member Posts: 189 Arc User
    edited March 2015
    I am unable to log in too.
    Fleet Admiral/Chancellor
    Federation & Imperial Bushrangers
    Looking for a fun and friendly fleet?
    Sign up here: http://bushrangersfleet.enjin.com
  • themariethemarie Member Posts: 1,055 Arc User
    edited March 2015
    pwlaughingtrendy wrote: »
    Thank you. It looks like the dropoff is at the account server in our Boston networks. We're looking into the specifics for where and why.


    That settles it, Boston has failed us for the last time.

    Grab your torches and pitchforks everyone, we have a city to pillage. :mad:
  • yreodredyreodred Member Posts: 3,527 Arc User
    edited March 2015
    captainransom wrote: »
    http://whatmyfriendsthinkido.net/wp-content/uploads/2012/04/what-my-friends-think-I-do-what-i-actually-do-Engineer.jpg

    :)
    :D
    /1010101010char
    "...'With the first link, the chain is forged. The first speech censured...the first thought forbidden...the first freedom denied--chains us all irrevocably.' ... The first time any man's freedom is trodden on, we're all damaged. I fear that today--" - (TNG) Picard, quoting Judge Aaron Satie

    A tale of two Picards
    https://youtu.be/d-f3bscZa0E?t=105
    (also applies to Star Trek in general)
  • sonnikkusonnikku Member Posts: 77 Arc User
    edited March 2015
    FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT

    * deep breath *

    FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT
    [SIGPIC]http://sto-forum.perfectworld.com/image.php?type=sigpic&userid=94154940000&dateline=1390007378[/SIGPIC]
  • jim625jim625 Member Posts: 907 Arc User
    edited March 2015
    can't log in :mad:
  • thetaninethetanine Member Posts: 1,367 Arc User
    edited March 2015
    thetanine wrote: »
    http://status.cogentco.com/0

    http://us.battle.net/wow/en/forum/topic/6794352287
    http://forums.na.leagueoflegends.com/board/showthread.php?t=4236518
    STAR TREK
    lD8xc9e.png
  • UnknownUnknown
    edited March 2015
    This content has been removed.
  • bucklerpwbucklerpw Member Posts: 103 Arc User
    edited March 2015
    Help Trendy, I've logged in and am stuck on, "Loading. Please wait." I don't think I can wait much longer. :eek: My above average attention span of 47 seconds has been expended. :(
  • tfomegatfomega Member Posts: 812 Arc User
    edited March 2015
    Sorry.. not seeing boston... just cryptic server that isn't responding...


    Tracing route to patchserver2.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:
    1 192.168.5.1
    2 10.63.0.1
    3 ten4-1.indp11-ser1.bhn.net [72.31.203.18]
    4 ten0-5-0-6.indp10-car2.bhn.net [72.31.203.66]
    5 72-31-203-108.net.bhntampa.com [72.31.203.108]
    6 10.bu-ether113.chctilwc00w-bcr00.tbone.rr.com [24.27.236.2]
    7 bu-ether21.chcgildt87w-bcr00.tbone.rr.com [107.14.19.4]
    8 0.ae4.pr1.chi10.tbone.rr.com [66.109.1.66]
    9 te0-3-0-27.ccr21.ord03.atlas.cogentco.com [154.54.11.145]
    10 be2005.ccr41.ord01.atlas.cogentco.com [66.28.4.73]
    11 be2351.ccr21.cle04.atlas.cogentco.com [154.54.44.86]
    12 be2009.ccr21.alb02.atlas.cogentco.com [154.54.25.89]
    13 be2299.ccr21.bos01.atlas.cogentco.com [154.54.43.9]
    14 te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.134]
    15 38.111.40.114
    16 * * 208.95.185.41
    I AM NOT A FAN OF PWE!!!!
    MEMBER SINCE JANUARY 2010
  • jim625jim625 Member Posts: 907 Arc User
    edited March 2015
    Worst patch ever:eek:
This discussion has been closed.