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Forums > Home› Star Trek Online General Discussion

"You may not log in from this IP address" *Resolved*

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Comments

  • smokinggnu1smokinggnu1 Member Posts: 0 Arc User
    edited March 2015
    Signing in from Windhoek, Namibia to say having the same problem as well.

    ISP: Telcom Namibia

    Oh, don't worry about the high ping times. In africa and all that implies.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Smoking GNU>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
    2 93 ms 99 ms 56 ms WNK-WGG-7301-BR02-IPB-41-205-152-24.ipb.na [41.2
    05.152.24]
    3 82 ms 78 ms 98 ms WGG-PE-SCE-BRAS-Network-41-205-154-29.ipb.na [41
    .205.154.29]
    4 221 ms 204 ms 218 ms 41.205.155.130
    5 305 ms 316 ms 305 ms gi0-0-0-13.nr11.b023101-0.lon01.atlas.cogentco.c
    om [149.6.98.125]
    6 212 ms 196 ms 220 ms 154.25.6.42
    7 260 ms 252 ms 247 ms te0-4-0-13.ccr22.lon01.atlas.cogentco.com [154.5
    4.39.141]
    8 277 ms 256 ms 299 ms be2494.ccr42.lon13.atlas.cogentco.com [154.54.39
    .130]
    9 292 ms 296 ms 294 ms be2493.ccr22.bos01.atlas.cogentco.com [154.54.42
    .97]
    10 304 ms 330 ms 391 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.c
    om [154.54.46.130]
    11 323 ms 303 ms 323 ms 38.111.40.114
    12 290 ms 307 ms 298 ms patchserver2.crypticstudios.com [208.95.185.41]


    Trace complete.

    C:\Users\Smoking GNU>
  • giannicampanellagiannicampanella Member Posts: 424 Arc User
    edited March 2015
    rajathomas wrote: »
    Funny...jk helped people, I can't recall a single instance where you did.

    Selective memory is a symptom of sycophancy.
    Greenbird
  • ravensanaravensana Member Posts: 4 Arc User
    edited March 2015
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms 1 ms <1 ms 192.168.1.1
    2 5 ms 4 ms 5 ms 192.168.1.254
    3 29 ms 27 ms 27 ms 107-133-112-2.lightspeed.milwwi.sbcglobal.net [1
    07.133.112.2]
    4 28 ms 29 ms 28 ms 71.144.192.192
    5 31 ms 29 ms 29 ms 12.83.79.137
    6 31 ms 30 ms 32 ms gar13.cgcil.ip.att.net [12.122.132.121]
    7 31 ms 30 ms 31 ms be2000.ccr21.ord03.atlas.cogentco.com [154.54.12
    .85]
    8 31 ms 31 ms 30 ms be2005.ccr41.ord01.atlas.cogentco.com [66.28.4.7
    3]
    9 38 ms 41 ms 39 ms be2351.ccr21.cle04.atlas.cogentco.com [154.54.44
    .86]
    10 54 ms 53 ms 53 ms be2009.ccr21.alb02.atlas.cogentco.com [154.54.25
    .89]
    11 57 ms 55 ms 56 ms be2299.ccr21.bos01.atlas.cogentco.com [154.54.43
    .9]
    12 57 ms 57 ms 59 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.c
    om [154.54.46.134]
    13 56 ms 68 ms 54 ms 38.111.40.114
    14 55 ms 55 ms 55 ms patchserver2.crypticstudios.com [208.95.185.41]


    Trace complete.
  • pwlaughingtrendypwlaughingtrendy Member Posts: 2,966 Arc User
    edited March 2015
    andrewdemonxx wrote: »
    I see no hope in the game to come back online today/tonight. Thats all i said.

    I pretty much gave my IP out to the world I can see an DDOS coming our ways. so yea good work STO
    Actually, don't worry! You never gave your IP. The chances of DDOS are remarkably slim. Also the engineering team is currently working on a potential unlock list. :)
  • andrewdemonxxandrewdemonxx Member Posts: 10 Arc User
    edited March 2015
    pwlaughingtrendy wrote: »
    Actually, don't worry! You never gave your IP. The chances of DDOS are remarkably slim. Also the engineering team is currently working on a potential unlock list. :)

    until i see progress of this i won't believe it
  • rajathomasrajathomas Member Posts: 130 Arc User
    edited March 2015
    giannicampanella wrote: »
    Selective memory is a symptom of sycophancy.

    Truth hurts doesn't it. Anyway, I for one have noticed your new leaf policy, at least there is some hope.
    izf25xI.jpg
  • deverendeveren Member Posts: 1 Arc User
    edited March 2015
    I was able to login and play just fine earlier today but currently getting the "cannot login from this IP" message. Here's tracert info:

    C:\Users\Pia>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 8 ms 9 ms 8 ms 24.5.0.1
    3 9 ms 8 ms 8 ms te-0-3-0-9-sur04.sanmateo.ca.sfba.comcast.net [6
    8.86.248.5]
    4 9 ms 8 ms 8 ms te-0-7-0-22-sur03.sanmateo.ca.sfba.comcast.net [
    68.87.194.145]
    5 10 ms 9 ms 10 ms be-218-ar01.santaclara.ca.sfba.comcast.net [69.1
    39.199.197]
    6 12 ms 14 ms 14 ms be-80-ar01.sfsutro.ca.sfba.comcast.net [68.85.15
    4.129]
    7 * * * Request timed out.
    8 13 ms 14 ms 14 ms be-10910-cr01.sanjose.ca.ibone.comcast.net [68.8
    6.86.102]
    9 13 ms 12 ms 17 ms be-22-pe02.529bryant.ca.ibone.comcast.net [68.86
    .82.153]
    10 14 ms 12 ms 12 ms 50.248.118.238
    11 14 ms 14 ms 22 ms be2015.ccr21.sfo01.atlas.cogentco.com [154.54.7.
    173]
    12 58 ms 57 ms 56 ms be2132.ccr21.mci01.atlas.cogentco.com [154.54.30
    .54]
    13 62 ms 62 ms 62 ms be2156.ccr41.ord01.atlas.cogentco.com [154.54.6.
    86]
    14 70 ms 74 ms 76 ms be2351.ccr21.cle04.atlas.cogentco.com [154.54.44
    .86]
    15 83 ms 83 ms 83 ms be2009.ccr21.alb02.atlas.cogentco.com [154.54.25
    .89]
    16 86 ms 86 ms 86 ms be2299.ccr21.bos01.atlas.cogentco.com [154.54.43
    .9]
    17 87 ms 88 ms 87 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.c
    om [154.54.46.134]
    18 101 ms 90 ms 90 ms 38.111.40.114
    19 90 ms 90 ms 89 ms xboxpatchserver.crypticstudios.com [208.95.185.4
    1]

    Trace complete.
  • pwlaughingtrendypwlaughingtrendy Member Posts: 2,966 Arc User
    edited March 2015
    Our engineering team will now be commencing the domain unbans. We'll start the cycling and will hope to resolve the issues that you are currently facing.
  • mango76mango76 Member Posts: 8 Arc User
    edited March 2015
    While off topic, I'm getting really jealous of the low ping times that you all keep posting.

    I guess that's what happens when you live in Australia.
  • gabedragon1gabedragon1 Member Posts: 2 Arc User
    edited March 2015
    I feel a bit better in that I'm not alone in my IP issue, for a minute I thought m account was TRIBBLE.
  • puckalishpuckalish Member Posts: 25 Arc User
    edited March 2015
    FWIW, just got up and decided to check on things and this (US) East Coaster's IP address is still blacklisted. Also, when I submitted a ticket, I didn't see any place in which to put detailed info (IP address, provider, etc.), but I did see empty headers in the confirmation email. Anyone know if I should resubmit with more specific info?
    [SIGPIC][/SIGPIC]
  • giannicampanellagiannicampanella Member Posts: 424 Arc User
    edited March 2015
    rajathomas wrote: »
    Truth hurts doesn't it.

    I wouldn't know. Does it feel like an TRIBBLE?
    pwlaughingtrendy wrote: »
    Our engineering team will now be commencing the domain unbans. We'll start the cycling and will hope to resolve the issues that you are currently facing.

    Thank you, memsahib. Are you authorized to share the no doubt fascinating tale about how the domain bans happened in the first place? If it was a new anti-troll policy that preemptively blacklisted ~99% of the community, it probably worked as intended.
    Greenbird
  • pwlaughingtrendypwlaughingtrendy Member Posts: 2,966 Arc User
    edited March 2015
    giannicampanella wrote: »
    Thank you, memsahib.

    ...I.. wait, what?
  • schrondigerschrondiger Member Posts: 8 Arc User
    edited March 2015
    ISP is Wind Greece, here's what a tracert shows



    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.254
    2 68 ms 73 ms * 62.169.255.43
    3 * 134 ms 116 ms 62.169.249.213
    4 22 ms 20 ms 22 ms 62.169.249.174
    5 20 ms 34 ms 20 ms 195.22.193.45
    6 79 ms 78 ms 79 ms et-5-1-0.franco31.fra.seabone.net [195.22.214.88
    ]
    7 79 ms 79 ms 79 ms be3030.agr21.fra03.atlas.cogentco.com [130.117.1
    4.217]
    8 88 ms 88 ms 102 ms be2188.ccr42.fra03.atlas.cogentco.com [130.117.4
    8.114]
    9 165 ms 99 ms 84 ms be2262.ccr42.ams03.atlas.cogentco.com [154.54.37
    .33]
    10 93 ms 94 ms 94 ms be2183.ccr22.lpl01.atlas.cogentco.com [154.54.58
    .69]
    11 166 ms 169 ms 167 ms be2387.ccr22.bos01.atlas.cogentco.com [154.54.44
    .165]
    12 * 237 ms 229 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.c
    om [154.54.46.130]
    13 172 ms 162 ms 162 ms 38.111.40.114
    14 158 ms 159 ms 178 ms patchserver2.crypticstudios.com [208.95.185.41]


    Trace complete.
  • nyx219nyx219 Member Posts: 207 Arc User
    edited March 2015
    pwlaughingtrendy wrote: »
    ...I.. wait, what?

    I may not be recalling correctly, but IIR, it's a term of respect in India for foreign women?

    Been a long time since I've heard it, I could be wrong though.
  • reviedereviede Member Posts: 12 Arc User
    edited March 2015
    pwlaughingtrendy wrote: »
    Our engineering team will now be commencing the domain unbans. We'll start the cycling and will hope to resolve the issues that you are currently facing.

    is it done yet ? my ip block (37.201.x.x) still cannot Login.
  • cirnohakureicirnohakurei Member Posts: 2 Arc User
    edited March 2015
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Tete Tetsu>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 39 ms 26 ms 13 ms cpe-24-26-60-1.natwky.res.rr.com [24.26.60.1]
    3 12 ms 12 ms 11 ms tge7-1.hnsnky7602h.midwest.rr.com [74.139.1.209]

    4 19 ms 19 ms 19 ms tge0-13-0-11.lsvmkyzo01r.midwest.rr.com [65.29.2
    5.76]
    5 25 ms 31 ms 27 ms be24.clmkohpe01r.midwest.rr.com [65.189.140.162]

    6 40 ms 38 ms 39 ms bu-ether35.chctilwc00w-bcr00.tbone.rr.com [107.1
    4.19.60]
    7 39 ms 35 ms 39 ms bu-ether11.chcgildt87w-bcr00.tbone.rr.com [66.10
    9.6.20]
    8 36 ms 75 ms 35 ms 0.ae4.pr1.chi10.tbone.rr.com [66.109.1.66]
    9 36 ms 37 ms 37 ms te0-3-0-27.ccr21.ord03.atlas.cogentco.com [154.5
    4.11.145]
    10 38 ms 37 ms 37 ms be2005.ccr41.ord01.atlas.cogentco.com [66.28.4.7
    3]
    11 45 ms 44 ms 44 ms be2351.ccr21.cle04.atlas.cogentco.com [154.54.44
    .86]
    12 51 ms 51 ms 50 ms be2009.ccr21.alb02.atlas.cogentco.com [154.54.25
    .89]
    13 55 ms 53 ms 53 ms be2299.ccr21.bos01.atlas.cogentco.com [154.54.43
    .9]
    14 56 ms 56 ms 53 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.c
    om [154.54.46.134]
    15 55 ms 53 ms 54 ms 38.111.40.114
    16 55 ms 53 ms 53 ms xboxpatchserver.crypticstudios.com [208.95.185.4
    1]

    Trace complete.

    C:\Users\Tete Tetsu>
    having the IP problem too since i am guessing 7pm Pacific time
    location is KY, provider is Time Warner
  • marno1980marno1980 Member Posts: 0 Arc User
    edited March 2015
    Same problem here! (germany)
  • lorderavenlorderaven Member Posts: 21 Arc User
    edited March 2015
    Hope they fix this soon
  • rajathomasrajathomas Member Posts: 130 Arc User
    edited March 2015
    giannicampanella wrote: »
    I wouldn't know. Does it feel like an TRIBBLE?

    If you heard some truth while being held at gunpoint, it might.
    izf25xI.jpg
  • hemiheadhemihead Member Posts: 0 Arc User
    edited March 2015
    This isn't fix yet? Just asking because I see the post about this ended few hours ago. and was wondering if it's still a problem or if it is just me? Just home from work, and trying to log on and received the can not log on from this IP address message.

    I can not even file a ticket because when I hit the support button, it just sends me back to my desktop.:confused:
  • askrayaskray Member Posts: 3,329 Arc User
    edited March 2015
    hemihead wrote: »
    This isn't fix yet? Just asking because I see the post about this ended few hours ago. and was wondering if it's still a problem or if it is just me? Just home from work, and trying to log on and received the can not log on from this IP address message.

    I can not even file a ticket because when I hit the support button, it just sends me back to my desktop.:confused:
    pwlaughingtrendy wrote: »
    Our engineering team will now be commencing the domain unbans. We'll start the cycling and will hope to resolve the issues that you are currently facing.

    ^^ That is the answer.
    Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care.
    Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
    Tiktok: @Askray Facebook: Askray113


  • chadlychadly Member Posts: 13 Arc User
    edited March 2015
    hemihead wrote: »
    This isn't fix yet? Just asking because I see the post about this ended few hours ago. and was wondering if it's still a problem or if it is just me? Just home from work, and trying to log on and received the can not log on from this IP address message.

    I can not even file a ticket because when I hit the support button, it just sends me back to my desktop.:confused:

    dont worry it not you its all of us and its not fixed yet
  • sablemagussablemagus Member Posts: 10 Arc User
    edited March 2015
    Have a friend who lives in Melbourne with no issues at all... :-/

    EDIT: Melbourne, Australia, to be clear.
    mango76 wrote: »
    While off topic, I'm getting really jealous of the low ping times that you all keep posting.

    I guess that's what happens when you live in Australia.
  • chadlychadly Member Posts: 13 Arc User
    edited March 2015
    man i should have moved out of Pa when i had the chance.... always knew this was the federation waste dump area lol
  • chaoticauachaoticaua Member Posts: 10 Arc User
    edited March 2015
    oh nice, finally get home from work and i get this mess.
  • c3141pwac3141pwa Member Posts: 0 Arc User
    edited March 2015
    The engineer(s) responsible for this should be fired.

    Did you block a /8 range or something? Ever hear of testing your blocks before you deploy them? Change tracking?
  • giannicampanellagiannicampanella Member Posts: 424 Arc User
    edited March 2015
    All decks, all stations, this is Kiba speaking. In a few moments, as we attempt to unban our IP addresses, it is vital, absolutely vital that you center your thoughts on your duty or on the welfare of the one called 'the Trendy'. Think of giving her some of your strength. Now, this is an order. You must try to do this. And now attempt to concentrate on your duty at the moment or on the Trendy, on her well-being. Think of her as someone you care deeply for. All decks, all stations, Battle Stations!
    rajathomas wrote: »
    If you heard some truth while being held at gunpoint, it might.

    "I'm sick and tired of hearing things
    From uptight, short-sighted, narrow-minded hypocritics
    All I want is the truth
    Just gimme some truth
    I've had enough of reading things
    By neurotic, psychotic, pig-headed politicians
    All I want is the truth
    Just gimme some truth

    No short-haired, yellow-bellied, son of tricky dicky
    Is gonna mother hubbard soft soap me
    With just a pocketful of hope
    Money for dope
    Money for rope"
    Greenbird
  • chadlychadly Member Posts: 13 Arc User
    edited March 2015
    alll i ask is working game...... and an ip to run it by
  • c3141pwac3141pwa Member Posts: 0 Arc User
    edited March 2015
    By the way my network (not my IP, you do not need that to unblock) is 107.15.136.0/22. I presume your engineers understand CIDR notation.
This discussion has been closed.