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Don't treat a Dev like this, please

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  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited January 2015
    Trendy deserves better.

    Trendy should also know better. ESD chat is a cesspool: not a good place to be for anyone for a prolonged period of time, let alone for a CM. I hope next time she'll pick a healthier place. None of which makes this her fault, btw: guess she simply underestimated how trollish and boorish people can be in ESD chat (especially since the former Gorn-crowd from DS9 has taken up residence there).

    If it was Smirk, he does not deserve any abuse either, although I can fathom peeps wanting to grill him a bit on his recent 'EVERYTHING IS AWESOME!' comment regarding the supposedly not empty at all queues.
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  • ussprometheus79ussprometheus79 Member Posts: 727 Arc User
    edited January 2015

    And by the way, this isn't Zone. This is the STO Forums. So, lay off the personal attacks.

    It's not Zone? Never.... :rolleyes:

    If someone attacks a class of people in my family, damn sure I'm gonna stick up for them and tell people what they are. I was actually restrained in my comment.

    BTW, who are you??

    Edit: any kind of abuse to devs/players is just simply wrong. So many people say things they don't have the guts to repeat in real life.
    If you've come to the forums to complain about the AFK system, it's known to be bugged at the moment.
  • tehbubbalootehbubbaloo Member Posts: 2,003 Arc User
    edited January 2015
    patrickngo wrote: »
    well, if Trendy had gone to Qo'noS she could have been spammed with offers from the entrenched hive of gold-sellers instead of being verbally abused and harassed by Federation Players.

    but she would need to roll a kdf toon and run through the tuts first :rolleyes:
  • jellico1jellico1 Member Posts: 2,719
    edited January 2015
    Trolls have taken over esd chat for a long time

    It should have been cleaned up a long time a

    a PR employee was verbally attacked is to be expected the place receives no moderation at all and the trolls believe they own it and can do whatever they please

    And they can and they do because cryptic allows it
    Jellico....Engineer ground.....Da'val Romulan space Sci
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  • chiyoumikuchiyoumiku Member Posts: 1,028 Arc User
    edited January 2015
    The forums demand respect and communication from the Devs. But they treat them in such a horrible way (not everyone but the ones you know I'm talking about). Respect is a two way street. These are human beings too. Not everything the do is perfect but at least they made an honest effort to do so. Show them some respect. They deserve it.
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    Defending The Galaxy By Breaking One Starfleet Regulation After The Next.
  • raeatraeat Member Posts: 186 Arc User
    edited January 2015
    We don't get to express concerns to anyone other than devs and then barely at all. Players are frustrated well beyond civility, especially when we have been dealt so uncivilly with recently. Don't whine at me about how it is "wrong" to be uncivil towards devs. The only way any notice is going to be made at all of the players' concerns and frustration is if the devs go to their masters and beg not to have to go in game, or on the forums, or have any contact with the players at all because the atmosphere of hostility they have so carefully nurtured and forcefed to the players is being forcefed back at them.

    No one deserves any more respect than they themselves show towards others, and we have been most grievously disrespected by the devs and their masters.
  • centurion47centurion47 Member Posts: 0 Arc User
    edited January 2015
    ... I agree, but its sad that raging with torches & pitchforks in these days is still the best chance to change something.

    It's time someone at Cryptic would realize they need to do something to change this feeling, which I'm sure quite a few players share with you.

    Recently, captain geko interviewed at Priority one (IIRC), and in response to a question about the state of the game he answered something along the lines that "yes, people in forums have complaints, but the metrics are good" - and everyone in the forums got angry.

    But this does not justify bulling any one, dev or not.
  • shandypandyshandypandy Member Posts: 632 Arc User
    edited January 2015
    And by the way, this isn't Zone. This is the STO Forums. So, lay off the personal attacks.

    I don't think he was talking about your comments about scum and villainy, rather your likening ESD bell-ends to people who have a genuine illness.
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  • mosul33mosul33 Member Posts: 836 Arc User
    edited January 2015
    Regretable and sad. But this thing is not new, and is one of the reasons the devs "dont walk among us". Its not becouse of DR, even if devs screwed up the game for the majority of folks. Here is a simple case of ppl acting like savage morrons :(
    Its just gotten a bit worse becouse of the DR frustration.

    Something like this also happened when Taco pop up on summer event, and then you cant blame DR for that:rolleyes:

    Things like this happen becouse ppl forget that on the other side of a virtual avatar its an actual person. And also you get the escuse "Its just a game" that they justify any kind of rude action. The same thing was the case with the disco balls grifers or the cut in line in front of someone else while doing the winter dayly race. Allmost all the replys, when I pmed ppl why they troll or been rude, was: "Relax, its a game". So that gives you the right to act like an animal or something??:confused:
  • angrytargangrytarg Member Posts: 11,008 Arc User
    edited January 2015
    jellico1 wrote: »
    Trolls have taken over esd chat for a long time

    It should have been cleaned up a long time a

    a PR employee was verbally attacked is to be expected the place receives no moderation at all and the trolls believe they own it and can do whatever they please

    And they can and they do because cryptic allows it

    This comment should be stickid and framed in a flashing red window.

    This games recieves no attention whatsoever in regards to moderation and active gamemasters. Now that a employee takes note of it, maybe something will change. Because there are a lot of vacant jobs there, a gamemasters is not an optional "when I'm not otherwise busy" function in an MMO, it's something that has to be handled professionally.
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  • tiekosoratiekosora Member Posts: 325 Arc User
    edited January 2015
    I haven't really logged in since halfway through the winter event. I have seen normal players get the same type of attack you are describing (that Trendy got). It's not uncommon at all for zone chat on ESD to be so bad that it makes me wish it were a real place, and I could actual go there and dispense throatpunches. Alas, that is impossible, so when I do log in, and do have to go to ESD, I just minimize the chat window for the duration.
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  • philipclaybergphilipclayberg Member Posts: 1,680
    edited January 2015
    Just because Zone is a wonderfully wretched hive of scum and villainy in STO, doesn't mean it has to descend down to 4chan levels of retardation.

    (cantina band playing in background)

    Unknown male alien: "He doesn't like you."
    Luke Skywalker: "I'm sorry."
    Unknown male alien: "I don't like you, either."
    Ben Kenobi: "Leave the boy alone."

    (scuffle; sound of lightsaber being activated)

    Bartender (I think): "No, no, not a blaster!"

    (two sweeps of lightsaber; long drawn-out scream; severed arm on floor; sound of lightsaber being deactivated)

    (music stops; aliens look at scene, shrug, and go back to their conversations; music starts up again)
  • captainkeatzcaptainkeatz Member Posts: 92 Arc User
    edited January 2015
    reyan01 wrote: »

    So, do we have a case of favortism here? Do we have a scenario where, because she is female and said 'Bacon' a few times, she deserves special treatment? As I said, Smirk receiving the same treatment didn't prompt the creation of a thread....

    And if so? Precious few women dare set foot into the gaming industry already.
  • smokeybacon90smokeybacon90 Member Posts: 2,252 Arc User
    edited January 2015
    Yes, verbal abuse to a dev is not a nice thing, but seeing they are our "community managers", Trendy and Smirk actually do very little interaction with their community, nowhere near on the level Bran used to. Even Taco seems a lot more in touch with the players, and he has the respect of a lot of us for that.

    I'm not saying they should be in ESD zone every day, but they could be in some of the more active topical and public channels, chatting with various groups and occasionally giving feedback and so on. Right now, all we see of Smirk and Trendy are a few livestreams and the very occasional appearance (like here) which usually goes awry. tl;dr, both sides need to make an effort to meet in the middle and re-establish some common respect.
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  • tehbubbalootehbubbaloo Member Posts: 2,003 Arc User
    edited January 2015
    esd chat is what it is. im not sure why it get such a visceral reaction from so many people though. ive never found it necessary to 'close the chat' or whatnot when i am there. i kind of look past the ignorant comments.
    i suppose i do what i reckon the devs should do in the forum. read the posts and distill the content. quite often even the most toxic and aggressive post is some sort of feedback to digest.
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  • cookiecrookcookiecrook Member Posts: 4,543 Arc User
    edited January 2015
    I treat the dev's like most other players. I continue on playing and ignore them. :P
    <
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  • nimbullnimbull Member Posts: 1,564 Arc User
    edited January 2015
    There's a reason I have zone chat in it's own window tab away from the main chat window. It's like a chicken walking in to a fox hole when the hungry fox is home and expecting a pleasant visit.
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  • blassreiterusblassreiterus Member Posts: 1,294 Arc User
    edited January 2015
    Well first of all if this is Smirk we're talking about then he deserves that kind of attention simply because he started posting in reddit instead of the forums which is a well known tactic for members of the development team (whether they coded the game or not) to do when they know that the company isn't doing right by the players. So yeah, if someone's griefing him about how the game is they all deserve it until they fix these problems.

    Secondly, if someone is threatening however that's a whole different story, no one should be threatening people even I know that. Even though I'm not going to log back into this trainwreck of an game until they fix it to make it more like the actual IP I wouldn't be threatening anyone, but griefing them about how the game is, uhm yes yes I would because there is no excuse for this lack of professionalism in any game title. I've seen indie games who closed down in a week after beta that have been handled better than this title has been no lie.
    Smirk can do whatever he wants, he's the community manager, and in case you wer unaware, the Reddit stuff is a community. So, he is actually doing his job. Just because he doesn't always post on the forums (Trendy does that), that doesn't mean he's not doing his job. Also, no one deserves disrespect or rudeness or nastiness thrown at them, regardless of the situation.

    Recently, captain geko interviewed at Priority one (IIRC), and in response to a question about the state of the game he answered something along the lines that "yes, people in forums have complaints, but the metrics are good" - and everyone in the forums got angry.
    So what if Geko said that? It's his point of view... and yet people think that they can attack the man because of it... Would you feel good if he were to reciprocate what you do to him? He doesn't do that, you know why? He knows better than to be rude to people.
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  • horridpersonhorridperson Member Posts: 665 Arc User
    edited January 2015
    Posted by steampunker7

    Frankly I don't care if its Smirk, Trendy, Tacos, Geko or whoever. I don't care what someone said in an podcast or posted on another forum. I don't care if in person they are the sweetest thing since peach pie or a smarmy son of a targ. The fact of the matter is they are the ones in charge. They are the ones providing the game we play. They are the ones who have to be here while any one of us could walk away at any time. Treating them like $#!+, however deserved one feels it is, ISN'T going to make life easier and ISN'T going to give them much incentive to work on or improve the game, or listen to the players when legitimate concerns are raised.

    Excellent post if entirely too sensible.
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  • zeuxidemus001zeuxidemus001 Member Posts: 3,357 Arc User
    edited January 2015
    The thing is its not people trying to be hateful or what not. The problem is that when you hear about star trek online you are like whoa I gotta play this game. So then you get it ready to play and when you get to max level or high enough to use the sought after canon ships you find out you have horrible gimmicks and not very well thought out designs of said canon functions.

    I'll tell you what though the 3 biggest let downs imo for what I wanted to play was the b'rel, intrepid, and armitage. Federation ones intrepid the things you saw voyager do throughout the series and all you really get is a TRIBBLE 10 second skill for the armor with a 3 minute cool down. Same thing with torpedoes with the armitage and the mechanics of the b'rels enhanced battle cloak the game mechanics are horrible. Not to mention the way STO is coded and if you play Neverwinter it of course has way better graphics and uses only a small itty bitty fraction of what STO takes to run it.

    Now where I am going is that Cryptic or PWE which ever has the say in what goes on. The players are not mad at your personally. It's just that pushing out items to the point of busting storage capacity and grindfests and the delivery of enjoyment comes to 10 seconds of something every 3 minutes or grinding for months just to get something a marginal % higher the player base is pretty sick of it. So this intel and command system doesn't really bring anything to the table because its another skill point grindfest with a system that will only be furthering the end of any fun people have by forcing them to grind stuff until they hate it. I do agree with the people who want pvp so badly as well because the balance is horrid especially with these skill point, rep, lockbox, etc grindfests but yet nothing is done put a balance of harmony between pve and pvp. As well they put all their eggs in a basket when it comes to content. They don't get creative like a lot of mmorpg's do and come out with anything other than the cheese cookie cutter dungeon aspect. Again not trying to put them down but there are a lot of ways Cryptic of PWE wants things done but again what the players want is not what is being done. Plus just cutting communications off to a one sided stream of info which is what we get and sometimes don't even get when representatives of Cryptic or PWE do come out they get scalded with hot targ TRIBBLE because of the passion players have for the game but have grown weary of not getting their voice heard like its pretty apparent that majority did not like DR but then statements like everyone loves it when it was really horrible only real reason I went through it once on one of my KDF characters was to chuckle about starfleet ordering my general around and to hear the voice overs.

    So in the end of this wall of text you can see without the true problems being addressed and finding some common ground to move forward this game may die off sooner rather than later because there is an obvious gap between the company and the customer.
  • davideightdavideight Member Posts: 461 Arc User
    edited January 2015
    They are the ones providing the game we play.

    and we are the ones paying them and getting srewed over. thats the whole point of the agression. agression is a natural, unbiased reaction to surroundings and its generally healthy. whats not health is the cause behind it, and thats clearly TRIBBLE people over for the money they payed for a game.

    sry to say that, but on the one hand i really dont like these actions, but: we all tried to be constructive 3 years now, and they just ignored it. now its time for agression for some it seems, and soon its time for leaving for many.

    id say. yep these actions may be wrong placed, but they are totally understandable considering how the game overall develops away from the PAYING customers.

    yes the game is f2p, but its not "without any costs" and they DO MAKE MONEY with it, and i think thats worth delivering quality, and thats basically just not happening.

    the devs nerf and "change" content and evironment AGAINST players habits to "milk" more money.


    thats why they become target of agression.



    you cant be out, slapping ppls faces, and then wine about getting PROPER reaction to your actions.

    basically the devs are slapping our faces with xp nerfs, deleting gained speccpoints, delivering more than low quality of programming, and then get into proper reactions of the community thats actually PAYING THEIR INCOME.


    sry to say that, but these reactions are WELL very WELL deserved.
  • js26568js26568 Member Posts: 0 Arc User
    edited January 2015
    There's no point having a go at Smirk or Trendy - they can't change anything. I'd say "just address your concerns here on the forums instead" but that doesn't change anything either.

    So.. erm.. yep.
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  • wilai29#4617 wilai29 Member Posts: 95 Arc User
    edited January 2015
    I understand people are frustrated; however, just now a dev was at ESD and people were grieving them over the chat. I think this achieves little in the grand scheme of things. Plus, I think it's tacky to go after a person that's essentially just the PR person and not a coder.

    This +1

    Venting frustrations is one thing, but just dont attack people personally.
  • sunfranckssunfrancks Member Posts: 3,925 Arc User
    edited January 2015
    Yes, verbal abuse to a dev is not a nice thing, but seeing they are our "community managers", Trendy and Smirk actually do very little interaction with their community, nowhere near on the level Bran used to. Even Taco seems a lot more in touch with the players, and he has the respect of a lot of us for that.

    I'm not saying they should be in ESD zone every day, but they could be in some of the more active topical and public channels, chatting with various groups and occasionally giving feedback and so on. Right now, all we see of Smirk and Trendy are a few livestreams and the very occasional appearance (like here) which usually goes awry. tl;dr, both sides need to make an effort to meet in the middle and re-establish some common respect.
    Spot on!
    /10 char


    I would never condone Dev/CM harassment, but I agree with this post.

    For supposed "Community Managers", they aren't exactly working for the community.

    Unlike Branflakes, Trendy and Smirk only seem to be PR machines, and not the go between us and the Devs...
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  • jrq2jrq2 Member Posts: 263 Arc User
    edited January 2015
    Poor Trendy, looks like the Dev team threw her in as a sacrifice :eek: to see if the natives were restless.


    Looks like some player are still angry :mad: with the game and were willing to tear apart the messenger :( to send the Dev team a message
  • centurion47centurion47 Member Posts: 0 Arc User
    edited January 2015
    So what if Geko said that? It's his point of view... and yet people think that they can attack the man because of it... Would you feel good if he were to reciprocate what you do to him? He doesn't do that, you know why? He knows better than to be rude to people.

    You missunderstood me.
    I was trying to make a different point, which was irrelevent to the subject.
    All gone now...
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