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Server disconnects and rubberbanding
crazyned1066
Member Posts: 198 Arc User
I'm continuing to have problems with logging in, getting kicked out after I finally manage to log in, and severe rubber banding and freezing when I don't get kicked out.
The problem has persisted for several days in a row and based on other posts in the forum it appears that the problem isn't being experienced by everyone, but nor is it exclusive to me.
I have an excellent connection to the internet and all other aspects of my system are performing well - its just a problem with STO.
The problems first started to occur on new years day and have persisted.
The issue is particularly frustrating in light of the fact that I needed to grind more Q pictures to get my Breen Raider (which didn't unlock account wide, as promised). I'm also likely to miss the entire weekend event due to the unplayable condition I'm in.
I've been getting increasingly frustrated with this game, and this may be the last straw.:mad:
The problem has persisted for several days in a row and based on other posts in the forum it appears that the problem isn't being experienced by everyone, but nor is it exclusive to me.
I have an excellent connection to the internet and all other aspects of my system are performing well - its just a problem with STO.
The problems first started to occur on new years day and have persisted.
The issue is particularly frustrating in light of the fact that I needed to grind more Q pictures to get my Breen Raider (which didn't unlock account wide, as promised). I'm also likely to miss the entire weekend event due to the unplayable condition I'm in.
I've been getting increasingly frustrated with this game, and this may be the last straw.:mad:
Post edited by Unknown User on
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As it has information that kinda helps. This thread has also been moved.
Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
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I can log in mornings but not evenings. World of tanks and word of warplanes work normally at all times
on our facebook group, some fleet members have written they can't log in.
also this thread is still alive (also see: http://sto-forum.perfectworld.com/showthread.php?t=1340331 )
ombined with servers being down recently (and not for first time) I see this as a clear indication that there are problems. I hope they get solev soon!
KDF: 2 tacs, 2 engs, 3 scis
KDF Roms: 3 tacs, 1 eng, 1 scis
FED: 2 tacs, 1 eng, 2 scis
TOS: 1 tac
all on T5 rep (up to temporal)
all have mastered Intel tree (and some more specs Points)
highest DPS: 60.982
C:\Documents and Settings\User>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 4 ms 14 ms 5 ms 192.168.0.1
2 28 ms 34 ms 37 ms spok-dsl-gw07.spok.qwest.net [67.5.64.7]
3 35 ms 23 ms 32 ms spok-agw1.inet.qwest.net [67.5.65.49]
4 302 ms 91 ms 86 ms bst-edge-05.inet.qwest.net [67.14.30.130]
5 103 ms 88 ms 96 ms 65.120.117.250
6 100 ms 122 ms 85 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
7 153 ms 112 ms 92 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
8 194 ms 93 ms 102 ms 208.95.185.225
9 94 ms 90 ms 116 ms xboxpatchserver.crypticstudios.com [208.95.185.41]
Trace complete.
C:\Documents and Settings\User>
C:\Documents and Settings\User>pathping patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 CRASHTECH [192.168.0.150]
1 192.168.0.1
2 spok-dsl-gw07.spok.qwest.net [67.5.64.7]
3 spok-agw1.inet.qwest.net [67.5.65.49]
4 bst-edge-05.inet.qwest.net [67.14.30.130]
5 65.120.117.250
6 border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
7 perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
8 208.95.185.225
9 xboxpatchserver.crypticstudios.com [208.95.185.41]
Computing statistics for 225 seconds...
contacting nettest server..
Local IP: 97.115.134.188
Ping: 100.0 msec
Port: 80: 252 KB/sec 8 KB/sec 267 KB/sec 500
Port: 80: 506 KB/sec 16 KB/sec 534 KB/sec 500
Port: 443: 264 KB/sec 9 KB/sec 280 KB/sec 500
Port: 443: 492 KB/sec 16 KB/sec 521 KB/sec 500
Port: 7255: 522 KB/sec 16 KB/sec 551 KB/sec 500
Port: 7255: 256 KB/sec 8 KB/sec 271 KB/sec 500
Port: 7003: 514 KB/sec 14 KB/sec 541 KB/sec 500
Port: 7003: 256 KB/sec 8 KB/sec 271 KB/sec 500
Port: 7202: 507 KB/sec 15 KB/sec 534 KB/sec 500
Port: 7202: 263 KB/sec 9 KB/sec 278 KB/sec 500
Port: 7499: 265 KB/sec 9 KB/sec 280 KB/sec 500
Port: 7499: 259 KB/sec 8 KB/sec 274 KB/sec 500
Port: 80: 255 KB/sec 9 KB/sec 270 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
Looks like there may be a issue with the Qwest Communication gateway to the pnap.net backbone... If we had a working 'Path Ping' diagnostic result, that would confirm it...
This result is incomplete. Did you wait 225 seconds for it to finish?
during the day here i have no problems whit it now i`ts lagging like hell i cant not ether even ether my toon
Computing statistics for 300 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0
0/ 100 = 0% |
1 3ms 0/ 100 = 0% 0/ 100 = 0%
0/ 100 = 0% |
2 20ms 0/ 100 = 0% 0/ 100 = 0%
0/ 100 = 0% |
3 20ms 0/ 100 = 0% 0/ 100 = 0%
0/ 100 = 0% |
4 21ms 0/ 100 = 0% 0/ 100 = 0%
0/ 100 = 0% |
5 21ms 0/ 100 = 0% 0/ 100 = 0%
0/ 100 = 0% |
6 22ms 0/ 100 = 0% 0/ 100 = 0%
0/ 100 = 0% |
7 29ms 0/ 100 = 0% 0/ 100 = 0%
0/ 100 = 0% |
8 39ms 0/ 100 = 0% 0/ 100 = 0%
0/ 100 = 0% |
9 106ms 0/ 100 = 0% 0/ 100 = 0%
0/ 100 = 0% |
10 134ms 0/ 100 = 0% 0/ 100 = 0%
0/ 100 = 0% |
11 115ms 0/ 100 = 0% 0/ 100 = 0%
0/ 100 = 0% |
12 109ms 0/ 100 = 0% 0/ 100 = 0% patchserver2.crypticstudios.com [2
08.95.185.41]
Trace complete.
C:\Documents and Settings\User>pathping patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 CRASHTECH [192.168.0.150]
1 192.168.0.1
2 spok-dsl-gw07.spok.qwest.net [67.5.64.7]
3 spok-agw1.inet.qwest.net [67.5.65.49]
4 bst-edge-05.inet.qwest.net [67.14.30.130]
5 65.120.117.250
6 border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
7 perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
8 208.95.185.225
9 xboxpatchserver.crypticstudios.com [208.95.185.41]
Computing statistics for 225 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 CRASHTECH [192.168.0.150]
0/ 100 = 0% |
1 13ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1
0/ 100 = 0% |
2 32ms 0/ 100 = 0% 0/ 100 = 0% spok-dsl-gw07.spok.qwest.net [67.5.64.7]
0/ 100 = 0% |
3 32ms 0/ 100 = 0% 0/ 100 = 0% spok-agw1.inet.qwest.net [67.5.65.49]
0/ 100 = 0% |
4 94ms 0/ 100 = 0% 0/ 100 = 0% bst-edge-05.inet.qwest.net [67.14.30.130]
0/ 100 = 0% |
5 97ms 0/ 100 = 0% 0/ 100 = 0% 65.120.117.250
0/ 100 = 0% |
6 104ms 0/ 100 = 0% 0/ 100 = 0% border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
0/ 100 = 0% |
7 105ms 0/ 100 = 0% 0/ 100 = 0% perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
0/ 100 = 0% |
8 103ms 0/ 100 = 0% 0/ 100 = 0% 208.95.185.225
0/ 100 = 0% |
9 96ms 0/ 100 = 0% 0/ 100 = 0% xboxpatchserver.crypticstudios.com [208.95.185.41]
Trace complete.
C:\Documents and Settings\User>
Number 4 in the pathping strikes me as odd not having numbers by it
C:\Documents and Settings\User>tracert us1.proxy.crypticstudios.com
Tracing route to us1.proxy.crypticstudios.com [208.95.184.152]
over a maximum of 30 hops:
1 14 ms 17 ms 2 ms 192.168.0.1
2 36 ms 33 ms 17 ms spok-dsl-gw07.spok.qwest.net [67.5.64.7]
3 54 ms 26 ms 42 ms spok-agw1.inet.qwest.net [67.5.65.49]
4 110 ms 101 ms 84 ms bst-edge-05.inet.qwest.net [67.14.30.130]
5 129 ms 85 ms 90 ms 65.120.117.250
6 109 ms 101 ms 89 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
7 99 ms 112 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
8 107 ms 100 ms 90 ms us1.proxy.crypticstudios.com [208.95.184.152]
Trace complete.
C:\Documents and Settings\User>pathping us1.proxy.crypticstudios.com
Tracing route to us1.proxy.crypticstudios.com [208.95.184.152]
over a maximum of 30 hops:
0 CRASHTECH [192.168.0.150]
1 192.168.0.1
2 spok-dsl-gw07.spok.qwest.net [67.5.64.7]
3 spok-agw1.inet.qwest.net [67.5.65.49]
4 bst-edge-05.inet.qwest.net [67.14.30.130]
5 65.120.117.250
6 border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
7 perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
8 us1.proxy.crypticstudios.com [208.95.184.152]
Computing statistics for 200 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 CRASHTECH [192.168.0.150]
0/ 100 = 0% |
1 32ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1
0/ 100 = 0% |
2 61ms 2/ 100 = 2% 2/ 100 = 2% spok-dsl-gw07.spok.qwest.net [67.5.64.7]
0/ 100 = 0% |
3 58ms 0/ 100 = 0% 0/ 100 = 0% spok-agw1.inet.qwest.net [67.5.65.49]
0/ 100 = 0% |
4 --- 100/ 100 =100% 100/ 100 =100% bst-edge-05.inet.qwest.net [67.14.30.130]
0/ 100 = 0% |
5 129ms 4/ 100 = 4% 4/ 100 = 4% 65.120.117.250
0/ 100 = 0% |
6 129ms 1/ 100 = 1% 1/ 100 = 1% border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
0/ 100 = 0% |
7 128ms 0/ 100 = 0% 0/ 100 = 0% perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
4/ 100 = 4% |
8 113ms 4/ 100 = 4% 0/ 100 = 0% us1.proxy.crypticstudios.com [208.95.184.152]
Trace complete.
C:\Documents and Settings\User>
I'm not familiar with how to look at and change my launcher options. Can someone direct me to where I can find more info?
All the while my girl is on my same network and playing the same game without any issue. STO's code is broke, it happens every single time they expand and nothing gets fixed till spring. sssh come on, after this long you would thing they would have gotten it together by now.
Arma's DAYZ runs better than this XD
You are absolutely right, of course.
The issue is that many of us are addicted to this game and the COMPLETE lack of communications by the company's customer service folks causes us to try to fix it ourselves.
On top of this, there are a bunch of people in the forums telling us how nasty, stupid, and unreasonable we are for expecting a company to be responsive to their customers.
open the Launcher, in teh top right corner it says "News | Forums | Support | Options | Release notes"
click Options, at the bottom of hte options is a drop menu that says "gameplay Proxy"
despite being an american and probably closer to these servers than the alternative, it gave a warning about how this might not be good, i clicked it anyway. Click Save, and restart the launcher.
I tried again this morning before leaving for work, and was able get in again.
I'm crossing my fingers that the issue may be fixed.
If I wasn't worried about getting enough Q photos to compensate for the broken Breen account unlocks, I'd probably shrug off the whole situation and happily go play something else until the company fixes their product.
I wish the game had been this bad BEFORE I paid so much money to play it (lifetimer, quite a few zen ships, Delta pack,...)
KDF: 2 tacs, 2 engs, 3 scis
KDF Roms: 3 tacs, 1 eng, 1 scis
FED: 2 tacs, 1 eng, 2 scis
TOS: 1 tac
all on T5 rep (up to temporal)
all have mastered Intel tree (and some more specs Points)
highest DPS: 60.982
Attempting to connect controler tracker.. (never have seen this before)
Loading launcher...
Connecting...
Version ST.46.20141123a.16 ...
Its not my connection - this is fine i can use everything else without any problems or lag.
Characteristics
Screen freeze of movement (effects continue, smoke and glare and beam effects) with jerky operation and controller input delays. I remain connected throughout AND maintain voice comms also. Most annoying is that this ONLY happens in battle, not in sector space. Average time in game down to 1 minute if in battle - Hardly conducive to gameplay. Ships can move back to previous locations with a motion blur (rubber-banding?) when the connection re-establishes momentarily.
I must stress that the internet does not lose connection, just the connection to the game server. Arc remains connected throughout and the launcher reports a good connection too. Frustrating:-(
I love this game and would hate to have to drop it for this connection issue, especially as the Delta Pack was purchased and I was considering a Lifetime account purchase too.
Any help appreciated.
When do they start caring about us cows? It is not playable at all.
EVERY day meanwhile the server is totally unplayable
if the devs dont do something against that ASAP they can say bye to the european players
I would like to say this is my case but add bases to the list. I snap back to consoles I left or end up running face into a wall after me seeing me trying to go through a door but never actually got to the door.
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In Space, drinking or piloting, you must choose ! If you drink, put on the autopilot
customer support told me to run the game as adminstrator.... *cough* really? Thats their solution?