I'm currently on the mission "Welcome to Earth Space dock", which came after fighting off the cube over vega with the four other ships. After that, my tactical officer suggested we need to head to earth space dock, which had 2 options "Go to earth space dock" and somthing else to postpone this and fly around more.
I just clicked "Go to earth spacedock" to progress, which put me in the SFA map. "Beam to ship" is disabled, Tricorder doesn't give me anywhere to go and there is no quest marker telling me where to go. Doors which allowed me to progress in the tutorial mission are sealed.
I can talk to some Veteran Dilithium Refiner for a veteran reward, look at a bunch of memorial plates, talk to a number of fluff NPCs without any real text, shopkeepers for duty officers/food, accept a mission from professor meyers, access change/bank/mail/clothing and that's just about what I can find at the moment.
It kinda looks like a mix-up between tutorial mode and the normal SFA map for later progression to me.
EDIT: nevermind, can't accept professor meyers mission. I could talk to him about it yesterday, but I can't use the console.
Good news everyone, the team is tracking down the problem causing this insidious trap, and we hope to have it repaired soon.
I will update the thread with more info as we get reports from our elite team of devs who are currently working to correct this, and free you from the Academy!
spawnd on the transporter pad with the objective to meet quinn and the option to beam down. i beamed down and shortly realized that quinn was not here and i was stuck.
im just checking this game out for the first time. i was enjoying myself, but this is a very quick way to kill any new players interest. im really not interested in creating a new character or starting over. if this cant be fixed quickly with my current character, ill go find a game thats not broken and tell my freinds to not waste their time.
note to devs: this is a critical issue. 5 days is already too long for this thread to be unresolved. I may check back in a week or so. if my character is still unable to beam back up to space dock, I'm done with this game.
note to devs: this is a critical issue. 5 days is already too long for this thread to be unresolved.
Agreed, this will remove >= 50% of the new players from the game. I've been stubborn and started a second character, klingon... but now, on the mission "The house always wins", I have killed Torg before getting the second incriminating evidence -- and now I can't complete the objective "Kill torg", since torg is dead already.
So, second progression-breaking bug on 2 character in the first 2 play-days without even trying something smart. And I can't even report that bug outside of hijacking this thread, since I can't create threads in this forum.
I'm stuck, and am greatly annoyed that this glitch is still around after several months, as I was enjoying the game and planning to recommend it to my friends but now am probably not going to unless this is resolved expediently.
I just finished the tutorial quest killing Borg. Current quest is "Welcome to Earth Sacedock." When I arrived at Earth Spacedock, I clicked to beam down to Earth, and now I'm stuck there.
I am stuck at starfleet academy after completing the assimilation of the innocent tutorial mission. I cam here on the "Welcome to Earth Spacedock" mission to meet Admiral Quinn. PLease help
I too am stuck at starfleet academy after beaming down instead of staying on earth spacedock with the same quest. First time playing the game and it's a bit confusing to not have a transport system in place for accidents just like this one.
I too have been stranded at the academy long enough to gain tenure
I finished the tutorial missions as called for, and the was beamed down to the academy and stranded. On the bright side, I was already there to enter the special bridge officer mission and I got 3 very rare officer cadets
This was my first character and I am looking forward to the inevitable fix that will allow him to once again leave
I sent a ticket in and they just told me to make a new character. Lame devs. They need to fix it. Not expect everyone to try their best not to get stuck.
If they dont fix it. They need to add a message that tells players whats happening
Yep. GM told me to delete my toon also to fix this. My response:
"You should be ashamed! Your tech support is "delete your character"? Get my character out of that zone or I am done with your game. I may be done with it anyway."
Of course they responded and were all apologetic... My response:
"Don't waste time apologizing to me if you can't do anything about this. Wiser to spend that time sending out resumes to look for a new job. I'm sure this isn't personally your fault, your just some dude trying to make a living. However, it is doubtful that a company that is literally driving away new players with BS like this will be able to provide you with employment for much longer, as they will surely go out of business. This bug has been known for a long time (as a forum search easily reveals). Asking new players to delete their toons as a fix is UNACCEPTABLE, particularly with this longstanding of an issue. I request you forward this to anyone you can above you in the chain of command. A simple forum search shows you are hemorrhaging new players because of this. Your games really aren't that bad overall, so maybe if you can get this issue in front of someone in management that doesn't have their head up their you know what, they will prioritize fixing this."
'nuff said
EDIT:
Imagine how many more people this is driving away than just us... the few players that are smart enough and dedicated enough to actually go out and search the forums, and figure out they are the victims of this bug, and post about it..
.
So many more will just be invisibly lost... new players getting frustrated and going away silently into the night. Future revenue streams for this company just wandering off... What is this company thinking?
I just finished the tutorial quest killing Borg. Current quest is "Welcome to Earth Sacedock." When I arrived at Earth Spacedock, I clicked to beam down to Earth, and now I'm stuck there.
happy to report that the update resolved the issue. i wont lie though, the time it took for it to be addressed has seriously hurt the developers credibility and doesnt give me much hope for future issues i may run into. for now though, ill give the game (and developer) a second chance, as i liked the gameplay and combat style thus far. time to continue my character's story
Comments
Stuck here as well.
Red Hands@Duncan0400
Rank: Lieutenant (2)
I'm currently on the mission "Welcome to Earth Space dock", which came after fighting off the cube over vega with the four other ships. After that, my tactical officer suggested we need to head to earth space dock, which had 2 options "Go to earth space dock" and somthing else to postpone this and fly around more.
I just clicked "Go to earth spacedock" to progress, which put me in the SFA map. "Beam to ship" is disabled, Tricorder doesn't give me anywhere to go and there is no quest marker telling me where to go. Doors which allowed me to progress in the tutorial mission are sealed.
I can talk to some Veteran Dilithium Refiner for a veteran reward, look at a bunch of memorial plates, talk to a number of fluff NPCs without any real text, shopkeepers for duty officers/food, accept a mission from professor meyers, access change/bank/mail/clothing and that's just about what I can find at the moment.
It kinda looks like a mix-up between tutorial mode and the normal SFA map for later progression to me.
EDIT: nevermind, can't accept professor meyers mission. I could talk to him about it yesterday, but I can't use the console.
Christoper@volforlife
Tutorial mission dumped me on the transporter pad. interacted with it to explore. I wish I didn't.
Lieutenant (2)
I'm stuck on the mission "Welcome to Earth Spacedock."
any update? struck at starfleet academy
Rank: Lieutenant 2
Stuck in Starfleet Academy. Quest "Welcome to Earth Space Doc". Stuck in starfleet academy and suppose to see admiral quinn. Please fix this bug.
Rank: Lieutenant 2
spawnd on the transporter pad with the objective to meet quinn and the option to beam down. i beamed down and shortly realized that quinn was not here and i was stuck.
im just checking this game out for the first time. i was enjoying myself, but this is a very quick way to kill any new players interest. im really not interested in creating a new character or starting over. if this cant be fixed quickly with my current character, ill go find a game thats not broken and tell my freinds to not waste their time.
note to devs: this is a critical issue. 5 days is already too long for this thread to be unresolved. I may check back in a week or so. if my character is still unable to beam back up to space dock, I'm done with this game.
Agreed, this will remove >= 50% of the new players from the game. I've been stubborn and started a second character, klingon... but now, on the mission "The house always wins", I have killed Torg before getting the second incriminating evidence -- and now I can't complete the objective "Kill torg", since torg is dead already.
So, second progression-breaking bug on 2 character in the first 2 play-days without even trying something smart. And I can't even report that bug outside of hijacking this thread, since I can't create threads in this forum.
Lieutenant 2
I'm stuck, and am greatly annoyed that this glitch is still around after several months, as I was enjoying the game and planning to recommend it to my friends but now am probably not going to unless this is resolved expediently.
I just finished the tutorial quest killing Borg. Current quest is "Welcome to Earth Sacedock." When I arrived at Earth Spacedock, I clicked to beam down to Earth, and now I'm stuck there.
Rank: Lieutenant [2]
I am stuck at starfleet academy after completing the assimilation of the innocent tutorial mission. I cam here on the "Welcome to Earth Spacedock" mission to meet Admiral Quinn. PLease help
Lieutenant (2)
Tutorial issue as mentioned several times by others.
Lt 2
I too have been stranded at the academy long enough to gain tenure
I finished the tutorial missions as called for, and the was beamed down to the academy and stranded. On the bright side, I was already there to enter the special bridge officer mission and I got 3 very rare officer cadets
This was my first character and I am looking forward to the inevitable fix that will allow him to once again leave
SamRE@samre80
Lieutenant 2
After returning from Vega colony.
Kinda kill beginner players in a fast way... one of biggest seen "own goals" in my gamer history...
Rank :Lieutenant 2
Have become stuck in star fleet academy while trying to to the "welcome to earth space dock" mission.
If they dont fix it. They need to add a message that tells players whats happening
"You should be ashamed! Your tech support is "delete your character"? Get my character out of that zone or I am done with your game. I may be done with it anyway."
Of course they responded and were all apologetic... My response:
"Don't waste time apologizing to me if you can't do anything about this. Wiser to spend that time sending out resumes to look for a new job. I'm sure this isn't personally your fault, your just some dude trying to make a living. However, it is doubtful that a company that is literally driving away new players with BS like this will be able to provide you with employment for much longer, as they will surely go out of business. This bug has been known for a long time (as a forum search easily reveals). Asking new players to delete their toons as a fix is UNACCEPTABLE, particularly with this longstanding of an issue. I request you forward this to anyone you can above you in the chain of command. A simple forum search shows you are hemorrhaging new players because of this. Your games really aren't that bad overall, so maybe if you can get this issue in front of someone in management that doesn't have their head up their you know what, they will prioritize fixing this."
'nuff said
EDIT:
Imagine how many more people this is driving away than just us... the few players that are smart enough and dedicated enough to actually go out and search the forums, and figure out they are the victims of this bug, and post about it..
.
So many more will just be invisibly lost... new players getting frustrated and going away silently into the night. Future revenue streams for this company just wandering off... What is this company thinking?
Lt.(2)
I just finished the tutorial quest killing Borg. Current quest is "Welcome to Earth Sacedock." When I arrived at Earth Spacedock, I clicked to beam down to Earth, and now I'm stuck there.
Of course if this does not fix this for you, please let us know here after tomorrow!
Thanks for your patience about this issue!
~CaptainSmirk
Hope the rest of you who were stuck are just too busy having fun to come back and alert us here in this now unneeded thread
Thanks for your patience everyone!
~CaptainSmirk