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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Unable to Authenticate

aeonthehermitaeonthehermit Member Posts: 218 Arc User
edited September 2014 in Windows and General: PC, Network, and Other Technical Issues
I get the above error every time I try and log on, and my friends are having problems logging in. Is the Authentication Server down?
STO in a shellnut.
"I always hope for the best. Experience, unfortunately, has taught me to expect the worst."
-Elim Garak
Post edited by aeonthehermit on
«1345678

Comments

  • euar0euar0 Member Posts: 68 Arc User
    edited September 2014
    ^^ this

    Whats up ?
  • alonysalonys Member Posts: 65 Arc User
    edited September 2014
    Having the same issue with the game, but logging into the forums works fine apparently.
  • kirkstaley034kirkstaley034 Member Posts: 2 Arc User
    edited September 2014
    I am having the same issue as well
  • kurumimorishitakurumimorishita Member Posts: 1,410 Arc User
    edited September 2014
    And another one.. :(
    "We might get pretty singed at that range, but not as singed as they're going to get. Engage."
    - Captain Six of Nine aka Ashley "Don't Call Me Ash" Campbell
    q4F10XV.jpg
    Join the Armada!!!
    ALWAYS OUTNUMBERED, NEVER OUTGUNNED
    KM on DeviantArt
    KM on Imgur | KM on Twitter
  • tpalelenatpalelena Member Posts: 1 Arc User
    edited September 2014
    Got the same problem.
    Let us wear Swimsuits on Foundry maps or bridges please! I would pay zen for that.
  • elhajjielhajji Member Posts: 0 Arc User
    edited September 2014
    same problem

    can anyone confirm if this website works properly?
    http://stostatus.com/

    it says all servers are down
  • elglass#2975 elglass
    elglass#2975
         Member Posts: 159 Arc User
    edited September 2014
    aeonthehermit wrote: »
    I get the above error every time I try and log on, and my friends are having problems logging in. Is the Authentication Server down?

    Dude. What's up with this? I'm having this issue with both STO and Champions.
    http://nooooooooooooooo.com/
  • sushifishysushifishy Member Posts: 0 Arc User
    edited September 2014
    Same here "Unable to Authenticate" .... -.-
    [SIGPIC][/SIGPIC]
  • ladruidladruid Member Posts: 6 Arc User
    edited September 2014
    Me also.

    3rd day of major issues... speechless.

    Regards
  • johhannejohhanne Member Posts: 41 Arc User
    edited September 2014
    same here - what is the resolution?
  • arryndacierarryndacier Member Posts: 2 Arc User
    edited September 2014
    Add me to the list. Between this and Saturday's log in issues ...
  • fa2856fa2856 Member Posts: 0
    edited September 2014
    yeah same here, and in neverwinter ? Someone forgot to feed the hamster ?
  • carlosbflycarlosbfly Member Posts: 682 Arc User
    edited September 2014
    Exactly the same. And it was working fine this morning (UK time). Tried to log back in just now though after an eight hour break and it won't work.

    *sigh*

    I assume server fallout from the weekend crash?
  • yogatrekkyyogatrekky Member Posts: 6 Arc User
    edited September 2014
    One more for the authenticate problem. It's my day off and I want in. Fix please!
  • lordmalak1lordmalak1 Member Posts: 4,681 Arc User
    edited September 2014
    Uh oh- Am I gonna lose another day of rep projects and upgrade schools ? 5 lost projects and 7 school projects lost in yesterdays crash, 5 BNP's, 500 or so zen.
    :(
    KBF Lord MalaK
    Awoken Dead
    giphy.gif

    Now shaddup about the queues, it's a BUG
  • elhajjielhajji Member Posts: 0 Arc User
    edited September 2014
    i was thinking to perhaps get a gold membership. but nah... cause if this stuff was happening and I've paid.. I'd be hella-mad
  • pwecaptainsmirkpwecaptainsmirk Member Posts: 1,167 Arc User
    edited September 2014
    Thanks for the reports everyone

    We are looking into the problem and loading up our torpedo bays with more Red Shirts.

    We are gonna fire them at the servers until we get some results.

    We will update you as soon as we get any info on a repair.

    Sorry for the log in blockage.

    ~CaptainSmirk
  • UnknownUnknown
    edited September 2014
    This content has been removed.
  • fifteecalfifteecal Member Posts: 2 Arc User
    edited September 2014
    Also unable to authenticate
  • elhajjielhajji Member Posts: 0 Arc User
    edited September 2014
    aeonthehermit wrote: »
    I get the above error every time I try and log on, and my friends are having problems logging in. Is the Authentication Server down?
    yogatrekky wrote: »
    One more for the authenticate problem. It's my day off and I want in. Fix please!
    mattjohnsonva wrote: »
    I'm a LTS and can't authenticate!

    My sympathies mate.
  • strorusstrorus Member Posts: 328 Arc User
    edited September 2014
    Same here; thought my account had been TRIBBLE! :mad:
  • captainkroncaptainkron Member Posts: 123 Arc User
    edited September 2014
    Same issue not unable to login game launcher! Not happy camper!

    edit: same as the guy ^^^^ above. :(


    LIKE MY BOSS TELLS ME... JUST FIX IT!!
    CibJ7qu.jpg?1
  • martynoceanmartynocean Member Posts: 20 Arc User
    edited September 2014
    Same here. Its a bad week for STO and me :(
  • ladruidladruid Member Posts: 6 Arc User
    edited September 2014
    pwecaptainsmirk wrote: »
    We are looking into the problem and loading up our torpedo bays with more Red Shirts.

    Just use the tech team, that way you can get some competent staff. ;)

    Joking aside, will you be compensating gold members as we're paying not to play with all this downtime?

    Reagds
  • soofismacksoofismack Member Posts: 28 Arc User
    edited September 2014
    same here....this sucks....need STO fix....going into withdrawal....think Cryptic should give us all T-6 ships for this inconvenience...LOL
  • minmacdougalminmacdougal Member Posts: 182 Arc User
    edited September 2014
    Well isn't this lovely. Two days later and the patch for the coolant springs a leak.
  • qqqqiiqqqqii Member Posts: 482 Arc User
    edited September 2014
    mattjohnsonva wrote: »
    I'm a LTS ...
    Not sure how this is relevant. The issue affects a lot of folks. Being an LTS doesn't make anyone immune to technical problems, regardless how entitled it might prompt some of them to feel.
    dgbgfnkqi05e.png
  • coolheadalcoolheadal Member Posts: 1,253 Arc User
    edited September 2014
    Yeah my ARC is saying unable to authenticate
    [SIGPIC][/SIGPIC]

    Time will only tell!
  • timelord79timelord79 Member Posts: 1,852 Arc User
    edited September 2014
    Well, might as well report the same thing. But if the already know of the issue... just being patient then.
    11750640_1051211588222593_450219911807924697_n.jpg
  • tritan2409tritan2409 Member Posts: 101 Arc User
    edited September 2014
    Another to be addedto the list.

    Thanks for the update Smirk, would not like to be you guys this week with this many problems going on.:(
This discussion has been closed.