Title should say, "Disappointed in Smirk, Trendy and others" (sorry about that)
I am severely disappointed in today's live stream and the conduct of those involved in keeping the community apprised of all the details and what was going on. I have come to think that Captain Smirk can't handle the job of STO community manager (or if it isn't him, who ever is). The last community manager was much better and he was the one that got me to watching the live streams. Now I don't think I'll ever watch another, as long as Captain Smirk is at the helm. While I didn't fall for the mistake (or lie) on the Facebook page, I did fall for the RMC mistake (or lie). I accepted it on my main character, as principle, thinking I could then accept it on my alts, and come to find out, only AFTER I accepted it did it tell me it was a one character unlock. Now while my main is my favorite character, he doesn't really need the RMC. He has other power boosting consoles from the Reputation system. It is my alts that need it more. But now I'm stuck with it only on my main character. Yet Smirk and Trendy DID repeatedly say it was account wide. So I'm not happy. And I didn't even get to stay on for the whole show, Smirk just drug it out too long. So I missed the fiasco with the other code (Perhaps that is actually a blessing) And don't get me started on how long it took the STO forum mods to respond and start giving us info on what was happening. It was just ridiculous. (Now I understand things happen when preparing for a big update and that is acceptable; but not even notifying us that you too saw the problem and were working on it till almost an hour later, that isn't; began to make some of us wonder if the game was down for good) So, with everything that happened today, while I'm mad too, there are even more people out there that are far madder than me tonight. And Cryptic will ultimately loose players and money over it. And while this isn't enough to stop me from PLAYING STO (as long as nothing worse happens than a few fixable bugs), no matter what you offer from now on, I WILL NOT watch another of Captain Smirk or Trendy's live streams. EVER. As far as I am concerned, they can't be trusted to check their information and send correct info on to us the players. Put simply, I don't trust them anymore and think they need to be replaced (and/or the community manager).
P.S. many of us understand if you have been working your butts off on a problem and need to eat during the live stream. It happens. Those that complain about such a trivial thing, just want something trivial to complain about.
This post I made in the official thread for today's live stream says it all. But I'm posting it here too, to see who agrees with me. Smirk, Trendy and who ever else was responsible for getting us accurate info about the prizes and the server crash either need to step up, take responsibility and start doing better.....or be replaced. That is if Cryptic wants to keep enough players to keep STO going. Bugs inevitably occur with major updates and preparing for big expansions. That is to be expected (those that complain about that just don't know how much coding is involved). So I'm not mad about that. But leaving players in the dark about whether the devs and mods have even noticed, little lone that they are already working on it, and giving players majorly incorrect info on prizes and such, is not.