Thanks for stepping up Frost, appreciate the timely response. :cool:
"Rise like Lions after slumber, In unvanquishable number, Shake your chains to earth like dew, Which in sleep had fallen on you-Ye are many they are few"
Thank you for the report. This has been verified and added to the info on the Bank window resize issue. If one closes the window and reopens it, resizing is again available with the limit that it will not stay resized after closing.
I'll take responsibility for this one in that I tested the additional slots being added to the bank. It did not occur to me to test the window resizing as well. Now I know better and won't make the same mistake again.
While it's nice to see someone at Cryptic take responsibility for an error it would also be nice to see some indication as to whether a fix is actively being worked on or whether it has simply been added to the list of bugs that will never actually be fixed?
Playing STO since August 2010
Playing Neverwinter since July 2014
While it's nice to see someone at Cryptic take responsibility for an error it would also be nice to see some indication as to whether a fix is actively being worked on or whether it has simply been added to the list of bugs that will never actually be fixed?
Nitpicking is a time-honored tradition of science fiction. Asking your readers not to worry about the "little things" is like asking a dog not to sniff at people's crotches. If there's something that appears to violate natural laws, then you can expect someone's going to point it out. That's just the way things are.
YAY no more closing bank after visiting account bank as it wouldn't move. Thank you.
My two cent's take em or leave em......
Officer of Fed side - Borg Syndicate: Isulaya (FED Sci) & Isu'laya (ROM Eng) . Admin/Head Officer of KDF side - Blood Empire: A'Nari (KDF Tac). Both have 400+ (usually 500) active fleet members in each of the fleets = I is one busy woman.
[SIGPIC][/SIGPIC]
"Rise like Lions after slumber, In unvanquishable number, Shake your chains to earth like dew, Which in sleep had fallen on you-Ye are many they are few"
Nitpicking is a time-honored tradition of science fiction. Asking your readers not to worry about the "little things" is like asking a dog not to sniff at people's crotches. If there's something that appears to violate natural laws, then you can expect someone's going to point it out. That's just the way things are.
Monday means bump time. This issue persists. As someone that uses the bank frequently and switches between the character and account tabs, and moves the bank window, this is annoying.
Nitpicking is a time-honored tradition of science fiction. Asking your readers not to worry about the "little things" is like asking a dog not to sniff at people's crotches. If there's something that appears to violate natural laws, then you can expect someone's going to point it out. That's just the way things are.
It is still bugged its less bugged abet yet your correct with your assessment. I too use mine often and even not moving the window it will bug out. At least now I can reuse it instead of having to close it to start over each time. I also noticed it will take me when I click bank to the account bank not my personal bank if I had been on it before or switch characters and that character had been using the account bank. I am glad about the being able to resize the personal bank now though.
My two cent's take em or leave em......
Officer of Fed side - Borg Syndicate: Isulaya (FED Sci) & Isu'laya (ROM Eng) . Admin/Head Officer of KDF side - Blood Empire: A'Nari (KDF Tac). Both have 400+ (usually 500) active fleet members in each of the fleets = I is one busy woman.
[SIGPIC][/SIGPIC]
When you have your bank account really crowded with a lot of items, its really vital to have em sorted in some way, and you cant achieve this if the windows keeps resizing all the time. And what i dont get it, y is not fixed already.
From the programmer who worked on this: "The size of the bank tab will be forgotten if the window is moved while on the account bank tab, but as long as the window remains in the same place switching between the tabs (regardless of how many times the window is opened and closed in the meantime), the bank tab will remember its size."
That's how it works, and is apparently the best that could be done with the limitations of our engine and in the time that was available.
So, don't move the window when the account tab is open.
Thanks crypticfrost. We appreciate knowing that some one pays attention to our woes. A shame that we must file this under 'feature', but there are more important battles to fight...
... Speaking of, any news about our boffs unslotting themselves and not being recalled properly by loadouts?
This "engine limitation" was not a problem before February 27th. It always remembered the size of the character bank after moving the window on the account bank tab. So I take it the limitation was always there but only became a manifest problem after the storage space increase due to some higher number slot or row variable not playing nice with the existing UI system?
It's so frustrating because it used to be perfectly fine. Just like so many other things in STO that used to work fine, then broke and weren't fixed or were only half fixed. The game is literally falling apart over time and it gets shoved under the rug "as intended" just like all of the other innumerable QoL issues that pile onto each other.
Another example. http://sto-forum.perfectworld.com/showthread.php?t=919681
This has been broken since season 7. It used to work perfectly but now it's relegated to being long forgotten except by the people that are aggravated by it on a daily basis and can remember better days.
I could easily list off another dozen or more things like this that worked perfectly in the past but don't anymore. Didn't Gecko say he wanted to focus on outstanding QoL issues? (correct me if I'm wrong)
Anyway that's my rant of frustration. I don't understand how increasing the total number of rows/slots could break this. (Okay yes I do, unexpected things happen, but what I really don't understand is how it could break it in a way that would require a significant amount of dev time to fix when it literally worked just fine without forgetting anything before the free storage increase and increase to max allowed upgrades on the 27th. Unless of course as I said above the engine constraint was always there but didn't manifest itself because we were under some size limit that didn't trigger the bug before now.)
Anywayx2 thanks for responding and for even going straight to the horse's mouth as it were. I'm done venting and I'll go sulk in my corner of misery now.
Nitpicking is a time-honored tradition of science fiction. Asking your readers not to worry about the "little things" is like asking a dog not to sniff at people's crotches. If there's something that appears to violate natural laws, then you can expect someone's going to point it out. That's just the way things are.
From the programmer who worked on this: "The size of the bank tab will be forgotten if the window is moved while on the account bank tab, but as long as the window remains in the same place switching between the tabs (regardless of how many times the window is opened and closed in the meantime), the bank tab will remember its size."
That's how it works, and is apparently the best that could be done with the limitations of our engine and in the time that was available.
So, don't move the window when the account tab is open.
Sorry, great team of devs from Cryptic, but that is not a solution. As a lot of people said, this was not a bug time ago, and we all were happy moving and resizing the bank windows without any problem at all.
What happens if i have my bank window just over my inventory?? i need to move it yes or yes. Please, fix it.. (and dont tell me to move my inventory .. plz).
From the programmer who worked on this: "The size of the bank tab will be forgotten if the window is moved while on the account bank tab, [...]
... and then it will re-remember its size when you switch back to the character tab and move the window again before closing it.
It seems the custom size is only forgotten if the last move before closing the window was done with the account tab open.
Here are the steps to reproduce this behaviour: 10 open the bank
20 switch to account tab
30 move window
40 switch to character tab
50 move window
55 optional: goto 20
60 optional: switch back and forth between account and character tabs, but don't move the window
70 close window
80 optional: log out and/or restart the client
90 open the bank; it now has the same size it had when you closed it
So, if you move your bank window around, remember to do it with the character tab open just before closing the window.
p.s.: Todays patch completed and the behaviour remains as described above.
From the programmer who worked on this: "The size of the bank tab will be forgotten if the window is moved while on the account bank tab, but as long as the window remains in the same place switching between the tabs (regardless of how many times the window is opened and closed in the meantime), the bank tab will remember its size."
That's how it works, and is apparently the best that could be done with the limitations of our engine and in the time that was available.
So, don't move the window when the account tab is open.
That's not how it worked before. This problem didn't occur until the day you guys increased the cap on the amount of character bank slots players can purchase from the c-store, as well as increasing the amount of free slots everybody gets.
My only guess is they changed something with the game engine and now they can't undo that or fix this problem without breaking everything else in between (not like it's stopped you before LoL).
And all you're doing is telling us "It's broke and can't be fixed. Deal with it.".......which is what my therapist said to my mom when I was a teenager. :P
Getting really annoying now. I can launch the game, log into a character and open the bank. It will open on the character tab and the window is resized. So it no longer requires you to move the window because it is resizing itself on its own at random times on random characters. :mad:
Comments
Yup.. but the problem with the department heads still remain that way, too.
Playing Neverwinter since July 2014
There is a fix and it should be live Thursday.
Playing Neverwinter since July 2014
/10char
Joined January 2009
YAY no more closing bank after visiting account bank as it wouldn't move. Thank you.
Officer of Fed side - Borg Syndicate: Isulaya (FED Sci) & Isu'laya (ROM Eng) . Admin/Head Officer of KDF side - Blood Empire: A'Nari (KDF Tac). Both have 400+ (usually 500) active fleet members in each of the fleets = I is one busy woman.
[SIGPIC][/SIGPIC]
Boom. It forgot its size.
Step 4 appears to be what breaks it.
Joined January 2009
Joined January 2009
U sure about that?? :cool: really sure?
It is still bugged its less bugged abet yet your correct with your assessment. I too use mine often and even not moving the window it will bug out. At least now I can reuse it instead of having to close it to start over each time. I also noticed it will take me when I click bank to the account bank not my personal bank if I had been on it before or switch characters and that character had been using the account bank. I am glad about the being able to resize the personal bank now though.
Officer of Fed side - Borg Syndicate: Isulaya (FED Sci) & Isu'laya (ROM Eng) . Admin/Head Officer of KDF side - Blood Empire: A'Nari (KDF Tac). Both have 400+ (usually 500) active fleet members in each of the fleets = I is one busy woman.
[SIGPIC][/SIGPIC]
When you have your bank account really crowded with a lot of items, its really vital to have em sorted in some way, and you cant achieve this if the windows keeps resizing all the time. And what i dont get it, y is not fixed already.
That's how it works, and is apparently the best that could be done with the limitations of our engine and in the time that was available.
So, don't move the window when the account tab is open.
... Speaking of, any news about our boffs unslotting themselves and not being recalled properly by loadouts?
http://i2.kym-cdn.com/entries/icons/original/000/006/725/desk_flip.jpg
This "engine limitation" was not a problem before February 27th. It always remembered the size of the character bank after moving the window on the account bank tab. So I take it the limitation was always there but only became a manifest problem after the storage space increase due to some higher number slot or row variable not playing nice with the existing UI system?
It's so frustrating because it used to be perfectly fine. Just like so many other things in STO that used to work fine, then broke and weren't fixed or were only half fixed. The game is literally falling apart over time and it gets shoved under the rug "as intended" just like all of the other innumerable QoL issues that pile onto each other.
Another example.
http://sto-forum.perfectworld.com/showthread.php?t=919681
This has been broken since season 7. It used to work perfectly but now it's relegated to being long forgotten except by the people that are aggravated by it on a daily basis and can remember better days.
I could easily list off another dozen or more things like this that worked perfectly in the past but don't anymore. Didn't Gecko say he wanted to focus on outstanding QoL issues? (correct me if I'm wrong)
Anyway that's my rant of frustration. I don't understand how increasing the total number of rows/slots could break this. (Okay yes I do, unexpected things happen, but what I really don't understand is how it could break it in a way that would require a significant amount of dev time to fix when it literally worked just fine without forgetting anything before the free storage increase and increase to max allowed upgrades on the 27th. Unless of course as I said above the engine constraint was always there but didn't manifest itself because we were under some size limit that didn't trigger the bug before now.)
Anywayx2 thanks for responding and for even going straight to the horse's mouth as it were. I'm done venting and I'll go sulk in my corner of misery now.
Joined January 2009
Sorry, great team of devs from Cryptic, but that is not a solution. As a lot of people said, this was not a bug time ago, and we all were happy moving and resizing the bank windows without any problem at all.
What happens if i have my bank window just over my inventory?? i need to move it yes or yes. Please, fix it.. (and dont tell me to move my inventory .. plz).
It seems the custom size is only forgotten if the last move before closing the window was done with the account tab open.
Here are the steps to reproduce this behaviour:
10 open the bank
20 switch to account tab
30 move window
40 switch to character tab
50 move window
55 optional: goto 20
60 optional: switch back and forth between account and character tabs, but don't move the window
70 close window
80 optional: log out and/or restart the client
90 open the bank; it now has the same size it had when you closed it
So, if you move your bank window around, remember to do it with the character tab open just before closing the window.
p.s.: Todays patch completed and the behaviour remains as described above.
That's not how it worked before. This problem didn't occur until the day you guys increased the cap on the amount of character bank slots players can purchase from the c-store, as well as increasing the amount of free slots everybody gets.
My only guess is they changed something with the game engine and now they can't undo that or fix this problem without breaking everything else in between (not like it's stopped you before LoL).
And all you're doing is telling us "It's broke and can't be fixed. Deal with it.".......which is what my therapist said to my mom when I was a teenager. :P