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Bank Window no longer remembers window size [Team is Investigating]

contrarydecisioncontrarydecision Member Posts: 274 Arc User
edited April 2014 in PC Gameplay Bug Reports
After the Feb 27th patch I've discovered that my bank no longer seems to remember what size it was put at previously or where it was positioned. This is definitely a change from its previous behavior where it, like most other windows in the game, remembered its position and size.
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  • gizmox64gizmox64 Member Posts: 322 Arc User
    edited February 2014
    Since the latest patch today, the bank window will no longer save the size and location.
    This is confirmed broken by chat in ESD and other Fleetmate testing.

    Please address this issue.

    Also, please add a "Lock all windows" option, so windows can not be accidentally moved.

    Adjusted Bank Location and Size: http://postimg.org/image/bg9zyi6st/

    Reopening of bank, loses all settings: http://postimg.org/image/xr71pyiul/

    Please fix ASAP. Little interface / visual issues drive me nuts.
  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited February 2014
    Thanks for the report. I'll get this written up.
    STO QA Team
  • ursusmorologusursusmorologus Member Posts: 5,328 Arc User
    edited February 2014
    Having the same problem. And sometimes I cant adjust the vertical height unless I close the bank window and try again.

    I am having a really hard time figuring out how adding storage slots broke window positioning. They should not even be related at all.
  • mikeward1701mikeward1701 Member Posts: 277 Arc User
    edited February 2014
    I noticed this on tribble was hoping it wouldn't be on holodeck.

    On tribble it seems location specific. On my Tuffli bridge it remembers location/size, at SFA it does not.
    Fleet Admiral Ward
    Commander, Starfleet Corps of Engineers • 7th Fleet
    Commanding Officer, U.S.S. HEART OF OAK • NX-1759-B • Odyssey class Star Cruiser ( Lexington Tactical Configuration)
    )
    (Steam - feel free to follow/friend me : )
  • mikeward1701mikeward1701 Member Posts: 277 Arc User
    edited February 2014
    I noticed this on tribble was hoping it wouldn't be on holodeck.

    On tribble it seems location specific. On my Tuffli bridge it remembers location/size, at SFA it does not.
    Fleet Admiral Ward
    Commander, Starfleet Corps of Engineers • 7th Fleet
    Commanding Officer, U.S.S. HEART OF OAK • NX-1759-B • Odyssey class Star Cruiser ( Lexington Tactical Configuration)
    )
    (Steam - feel free to follow/friend me : )
  • kurumimorishitakurumimorishita Member Posts: 1,410 Arc User
    edited February 2014
    I also can confirm this problem.. this is very annoying and I really hope it gets fixed very soon!!!
    "We might get pretty singed at that range, but not as singed as they're going to get. Engage."
    - Captain Six of Nine aka Ashley "Don't Call Me Ash" Campbell
    q4F10XV.jpg
    ALWAYS OUTNUMBERED, NEVER OUTGUNNED
  • vsilverwings1vsilverwings1 Member Posts: 572 Arc User
    edited February 2014
    I also noticed this and have submitted a ticket (ID #2,333,692).

    I have maximum bank space for a lifetime subscriber, 276 slots and have tried repeatedly as I know all it takes is a pixel too close and the window can resize to something else.
  • kurumimorishitakurumimorishita Member Posts: 1,410 Arc User
    edited February 2014
    gizmox64 wrote: »
    Also, please add a "Lock all windows" option, so windows can not be accidentally moved.

    Signed. That would be really great!!!
    (And while at it, please add a "lock all" option for the department heads, too!!)
    "We might get pretty singed at that range, but not as singed as they're going to get. Engage."
    - Captain Six of Nine aka Ashley "Don't Call Me Ash" Campbell
    q4F10XV.jpg
    ALWAYS OUTNUMBERED, NEVER OUTGUNNED
  • nyxadrillnyxadrill Member Posts: 1,242 Arc User
    edited February 2014
    Confirmed here too.
    server_hamster6.png
  • blassreiterusblassreiterus Member Posts: 1,294 Arc User
    edited February 2014
    I have it happening on my characters. I do hope that it gets a quick fix, since it is frustrating to have to resize every time I open the bank window.
    Star Trek Online LTS player.
  • mikeward1701mikeward1701 Member Posts: 277 Arc User
    edited February 2014
    Issue appears to have resolved itself on tribble. All I did was log out and back into character.

    After viewing the bank, try loggin out, back in, does this fix the issue?
    Failing that, try loggin into another character, then back into original one?
    Fleet Admiral Ward
    Commander, Starfleet Corps of Engineers • 7th Fleet
    Commanding Officer, U.S.S. HEART OF OAK • NX-1759-B • Odyssey class Star Cruiser ( Lexington Tactical Configuration)
    )
    (Steam - feel free to follow/friend me : )
  • contrarydecisioncontrarydecision Member Posts: 274 Arc User
    edited February 2014
    Issue appears to have resolved itself on tribble. All I did was log out and back into character.

    After viewing the bank, try loggin out, back in, does this fix the issue?
    Failing that, try loggin into another character, then back into original one?

    Neither option did anything for my problem. Tried Dyson Command, ESD, Fleet Spire, and even a Cellship. All of them have the bank window failing to remember its size.
  • kurumimorishitakurumimorishita Member Posts: 1,410 Arc User
    edited February 2014
    Neither option did anything for my problem. Tried Dyson Command, ESD, Fleet Spire, and even a Cellship. All of them have the bank window failing to remember its size.

    Yup. Same here. Problem still persists.
    "We might get pretty singed at that range, but not as singed as they're going to get. Engage."
    - Captain Six of Nine aka Ashley "Don't Call Me Ash" Campbell
    q4F10XV.jpg
    ALWAYS OUTNUMBERED, NEVER OUTGUNNED
  • qziqzaqziqza Member Posts: 1,044 Arc User
    edited February 2014
    Yep, having the same problem, also raised a ticket. Loving the extra slots though!
    tYld1gu.gif?1
    TOS style icons used with the kind permission of irvinis.deviantart.com ©2013-2015
  • joeykoricjoeykoric Member Posts: 118 Arc User
    edited February 2014
    This is a result of the newest patch of Feb. 27th in which we gained extra bank slots. Opening the bank tab, I had to re-size and slot my items as I need them to be. I then exited the bank. I returned to the bank to find that the bank re-sized to its original size and none of my items were slotted as I had them. I had to re-size the bank to what I had before and the items auto slotted to where I had them. Leaving the bank and returning, the bank again reset to its smaller size and none of my items were slotted as I need them to be. Please correct the issue that is causing the bank not to remember it new size and item location when re sized. Thank you.
    Fleet Admiral Zach Caldwell
    Commanding Officer, Strategic Starfleet Operations
  • nyxadrillnyxadrill Member Posts: 1,242 Arc User
    edited February 2014
    This gets better and better.

    Try this:

    Go into bank function and select 'Bank'
    While in character bank select "account"
    close the bank windows.

    Now go back into bank and select the character bank.
    Can YOU resize the window? I cant its stuck at the size of aperture for the account bank!

    Cripes do Cryptic actually test anything?:mad:
    server_hamster6.png
  • kurumimorishitakurumimorishita Member Posts: 1,410 Arc User
    edited February 2014
    nyxadrill wrote: »
    This gets better and better.

    Try this:

    Go into bank function and select 'Bank'
    While in character bank select "account"
    close the bank windows.

    Now go back into bank and select the character bank.
    Can YOU resize the window? I cant its stuck at the size of aperture for the account bank!

    Cripes do Cryptic actually test anything?:mad:

    Hah.. yes.. I just noticed that, too.. :( geez.. I really have to ask myself why they even bother with Tribble, if such things still slip through.. this is even so highly annoying that I'm thinking about stopping to play until this is fixed as I use banks a lot (14 chars).
    "We might get pretty singed at that range, but not as singed as they're going to get. Engage."
    - Captain Six of Nine aka Ashley "Don't Call Me Ash" Campbell
    q4F10XV.jpg
    ALWAYS OUTNUMBERED, NEVER OUTGUNNED
  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited February 2014
    nyxadrill wrote: »
    This gets better and better.

    Try this:

    Go into bank function and select 'Bank'
    While in character bank select "account"
    close the bank windows.

    Now go back into bank and select the character bank.
    Can YOU resize the window? I cant its stuck at the size of aperture for the account bank!

    Cripes do Cryptic actually test anything?:mad:

    Thank you for the report. This has been verified and added to the info on the Bank window resize issue. If one closes the window and reopens it, resizing is again available with the limit that it will not stay resized after closing.

    I'll take responsibility for this one in that I tested the additional slots being added to the bank. It did not occur to me to test the window resizing as well. Now I know better and won't make the same mistake again.
    STO QA Team
  • hfmuddhfmudd Member Posts: 881 Arc User
    edited February 2014
    I am having the same issue, and hope that it is fixed soon.
    Join Date: January 2011
  • blassreiterusblassreiterus Member Posts: 1,294 Arc User
    edited February 2014
    joeykoric wrote: »
    This is a result of the newest patch of Feb. 27th in which we gained extra bank slots. Opening the bank tab, I had to re-size and slot my items as I need them to be. I then exited the bank. I returned to the bank to find that the bank re-sized to its original size and none of my items were slotted as I had them. I had to re-size the bank to what I had before and the items auto slotted to where I had them. Leaving the bank and returning, the bank again reset to its smaller size and none of my items were slotted as I need them to be. Please correct the issue that is causing the bank not to remember it new size and item location when re sized. Thank you.
    Known issue...
    Star Trek Online LTS player.
  • nyxadrillnyxadrill Member Posts: 1,242 Arc User
    edited February 2014
    Thank you for the report. This has been verified and added to the info on the Bank window resize issue. If one closes the window and reopens it, resizing is again available with the limit that it will not stay resized after closing.

    I'll take responsibility for this one in that I tested the additional slots being added to the bank. It did not occur to me to test the window resizing as well. Now I know better and won't make the same mistake again.

    lol we'll let you off Frost :P ... just this once lol
    server_hamster6.png
  • theanothernametheanothername Member Posts: 1,512 Arc User
    edited February 2014
    I wish I saw this thread earlier. After painfully sorting the bank how it works best for me *b
  • epsiloniaepsilonia Member Posts: 151 Arc User
    edited February 2014
    Thank you for the report. This has been verified and added to the info on the Bank window resize issue. If one closes the window and reopens it, resizing is again available with the limit that it will not stay resized after closing.

    I'll take responsibility for this one in that I tested the additional slots being added to the bank. It did not occur to me to test the window resizing as well. Now I know better and won't make the same mistake again.
    Not sure if it's been said before, but I'll say it now...

    Thank you for giving feedback, explaining things, and if things are a mistake associated with you, apologizing and working to fix it. It's great to see, because it shows developers that care about the game. Gives great material for counterarguments to the people who say you guys don't notice, care, or take responsibility for these sorts of things.
    Fleet Leader of the first completed T5 Shipyard on Holodeck (January 24, 2013)
    Part of the first team to beat the No Win Scenario (both KDF and Fed)
    It's been a long road, getting from there to here~
  • [Deleted User][Deleted User] Posts: 0 Arc User
    edited February 2014
    Was just about to report this issue.

    When you close the bank window and open it again, it stays at a narrow 2-row and only way to fix is to relog.
  • frtoasterfrtoaster Member Posts: 3,354 Arc User
    edited February 2014
    I'll take responsibility for this one in that I tested the additional slots being added to the bank. It did not occur to me to test the window resizing as well. Now I know better and won't make the same mistake again.

    Since you are the one who tested this, can you confirm something for me. The dev blog stated that each character would get 18 inventory slots and 12 bank slots, and that is indeed the case for silver players. But lifetime subscribers got 24 inventory slots and 24 banks slots (on max-level characters). I'm not sure what monthly subscribers got. Are lifetime subscribers supposed to get extra slots? Some people won't like my reporting this. But if it's a bug and not a feature, it's better that you fix it now rather than months later.
    Waiting for a programmer ...
    qVpg1km.png
  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited February 2014
    frtoaster wrote: »
    Since you are the one who tested this, can you confirm something for me. The dev blog stated that each character would get 18 inventory slots and 12 bank slots, and that is indeed the case for silver players. But lifetime subscribers got 24 inventory slots and 24 banks slots (on max-level characters). I'm not sure what monthly subscribers got. Are lifetime subscribers supposed to get extra slots? Some people won't like my reporting this. But if it's a bug and not a feature, it's better that you fix it now rather than months later.

    All subscribers, monthly and lifetime, should get the same amounts. And yes, subscribers are supposed to get extras.
    STO QA Team
  • monkeybone13monkeybone13 Member Posts: 4,640 Arc User
    edited February 2014
    Thanks for the report. I'll get this written up.

    While you're at it, could you ask them to look at why the quick equip window won't stay where it is placed on screen nor will it stay resized? Both ground and space quick equip windows.

    Edit: In list view it is hard to see all of the text since some is cut off horizontally. I can stretch the quick equip window so I can see the text but the next time I click an equipment slot, ground or space, it is back to its smallest size. Also when I click an equipment slot, the window appears just to the left of the slot. I can drag the window over and move it around but the next slot I click in it will be right back to the left of it. This makes it hard when clicking a far right ship weapon slot. The window covers up the left slots and it's hard to see what all I have equipped in the slots.
  • grizzlyukgrizzlyuk Member Posts: 66 Arc User
    edited February 2014
    gizmox64 wrote: »
    Also, please add a "Lock all windows" option, so windows can not be accidentally moved.

    Please fix ASAP. Little interface / visual issues drive me nuts.

    I've seen this requested many times over the years and, tbh, I've now given up on it ever being implemented! :( It's great that Cryptic provided the ability to customise the entire UI layout to such an extent and that you can save your UI layout so that every character can then load that layout but the fact that they didn't include a "Lock all windows" option is a glaring omission! That should be a basic function to include when you provide the ability to customise the entire UI layout to the extent that you can in STO!

    On topic, I hope it doesn't take too long for Cryptic to fix the issue with the bank window resizing to default every time it's closed! :(
    Playing STO since August 2010
    Playing Neverwinter since July 2014
  • frtoasterfrtoaster Member Posts: 3,354 Arc User
    edited February 2014
    All subscribers, monthly and lifetime, should get the same amounts. And yes, subscribers are supposed to get extras.

    Thank you for responding. To clarify, I meant extra slots in addition to the extra I already had.

    Silver
    Inventory: Increased from 42 slots to 60 slots (+18).
    Bank: Increased from 48 slots to 60 slots (+12).

    Gold
    Inventory: Increased from 72 slots to 96 slots (+24).
    Bank: Increased from 108 slots to 132 slots (+24).

    If that's intended, then great.
    Waiting for a programmer ...
    qVpg1km.png
  • frtoasterfrtoaster Member Posts: 3,354 Arc User
    edited February 2014
    gizmox64 wrote: »
    Also, please add a "Lock all windows" option, so windows can not be accidentally moved.
    Signed. That would be really great!!!
    (And while at it, please add a "lock all" option for the department heads, too!!)
    grizzlyuk wrote: »
    I've seen this requested many times over the years and, tbh, I've now given up on it ever being implemented! :( It's great that Cryptic provided the ability to customise the entire UI layout to such an extent and that you can save your UI layout so that every character can then load that layout but the fact that they didn't include a "Lock all windows" option is a glaring omission! That should be a basic function to include when you provide the ability to customise the entire UI layout to the extent that you can in STO!

    My workaround for this is to bind a key to load my saved UI file.
    Waiting for a programmer ...
    qVpg1km.png
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