test content
Logo
What is the Arc Client?
Install Arc
Why?
phreakbee
Member Posts: 0 Arc User
Why is it that, even though I haven't been here a week, I am ready to contact other players and start a class action lawsuit ( that would be sarcasm, for the impaired audience)?
Why, for the afore stated reasons, does the server disconnect me 25-30 an hour?
Why is it that, according to the posts, when PEW want's you to buy something, they post all over the place, yet when the customer ( esp.the ones actually buying product ) asks/complains/rages about lag deaths, server drops, bug crashes... etc, etc, Ad Nauseum...
is there this erie silence ( ok, typing only makes a sound for the one typing)?
Why is it that tech companies, PEW being foremost in my mind, extolls the "virtue" of commerce and profit, yet the old common sense adage of "the customer >ALWAYS< comes first" and "the customer is ALWAYS right"?
There's a lot of competition in pc/console gaming , and billions being spent......
WHY IS IT, A BUSINESS WITH PRODUCTS THAT ARE LITERAL GOLD MINES, SO EAGER TO LOSE THE VERY GOLD MINE THEY'RE DIGGING IN, SIMPLY BY NOT ADHERING TO AGE OLD PROFITABLE BUSINESS PRACTICES THAT ACKNOWLEDGE THAT THE CONSUMER IS THEIR VERY REASON FOR EXISTING?:mad:
My $0.02
Why, for the afore stated reasons, does the server disconnect me 25-30 an hour?
Why is it that, according to the posts, when PEW want's you to buy something, they post all over the place, yet when the customer ( esp.the ones actually buying product ) asks/complains/rages about lag deaths, server drops, bug crashes... etc, etc, Ad Nauseum...
is there this erie silence ( ok, typing only makes a sound for the one typing)?
Why is it that tech companies, PEW being foremost in my mind, extolls the "virtue" of commerce and profit, yet the old common sense adage of "the customer >ALWAYS< comes first" and "the customer is ALWAYS right"?
There's a lot of competition in pc/console gaming , and billions being spent......
WHY IS IT, A BUSINESS WITH PRODUCTS THAT ARE LITERAL GOLD MINES, SO EAGER TO LOSE THE VERY GOLD MINE THEY'RE DIGGING IN, SIMPLY BY NOT ADHERING TO AGE OLD PROFITABLE BUSINESS PRACTICES THAT ACKNOWLEDGE THAT THE CONSUMER IS THEIR VERY REASON FOR EXISTING?:mad:
My $0.02
Post edited by phreakbee on
0
Comments
firstworldproblems.txt
I call it, the Stoutes paradox.
Tech support or customer service any kind doesnt happen with this game.
Move along.
Fleet Admiral Rylana - Fed Tac - U.S.S Wild Card - Tactical Miracle Worker Cruiser
Lifetime Subscriber since 2012 == 17,200 Accolades = RIP PvP and Vice Squad
Chief of Starfleet Intelligence Service == Praise Cheesus
2.: I... don't know what you mean... but if you're constantly disconnected for a period of time you might want to contact your ISP and sort it out, seems like it is not Cryptics Problem
3.: Sometimes silence is not good... but what do you expect? "We don't know what causes the lag spikes", "We're working"?
4.: That "old adage" never was and never will be true... Money is always right and why change something when enough are paying in its current state?
5.: Money is the reason for their existence... not the customer... they can't care less who pays as long as someone pays and unless you're some rich geek that pays thousands of dollars every week for Zen you're not any more special than me or any other gamer...
Before LoR I'd rarely crash but now I crash constantly but only in sector space.
Hitting "exit nebula" is my new exit game button and oddly where I crash the most frequent.
I haven't quit the game but I am for sure in standby mode until they clear some of the things up that ruins the game for me.
It does seem like most issues are being ignored however.
So maybe it isn't all them? Maybe some of it could be on your computers side or the ISP? Before you say I have some super computer, I have a windows rating of 4.3 so no I don't have a super computer. :P
There's a dozen of reasons why sto crashes, which are:
- NVidia driver problems
- Specific GFX settings causing a mem-leak (i had at least one or two crashes a day, after changing the base settings in my Nvidia console worked for me).
- Faulty MS-updates (my launcher broke and the game itself was unable to connect after installing IE10 update)
- Corrupted .Hogg files (a .hogg file is kinda like a huge .zip file)
And more.. have you checked your event log to search for possible clues?? If you don't know how to open you eventlog, look at this video.
I call it, the Stoutes paradox.
Its not that PWE and Cryptic are ignoring the issues....its just that they dont care
and when you try to get them to listen they plug their fingers in their ears and say
LA LA LA CANT HEAR YOU LOR IS FINE NO PROBLEMS LA LA LA CANT HEAR YOU!!!!!
Yea... considering that I've had only 2 or 3 DC's since season 5, I'd say the problem is ISP, HW or SW related on the users side...
Also... Prob a silver player, so the "limited support" applies.
perhaps it's in all in the presentation ......
"tact" is a tool used not-so-much around here.
.
---- FIRE EVERYTHING ! ----
There are so many possible reasons for one to be crashing, it's hardly Cryptics fault, unless everyone suffers from it which obviously they don't.
"There... are... four... lights!" ~Jean Luc Picard
^^ That there, man-friend, is your answer! PWE is not interested in your pennies, but only in big bucks! They can't be bothered with something as mundane and unprofitable as actually fixing bugs.
system Lord Baal is dead
In defense of PWE -- OMG, am I actually doing this?! -- connection issues are likely on OP's end, as I, for one, rarely, if ever, experience any. *knock on wood* Maybe Gold/LTS get a better connection, I dunno. But connectivity and non-lag are actually far superior to, say, EvE Online. I'd probably go so far as to say it's one of the few things Cryptic actually got entirely right for a change.
leave eve out of it because what you just said to them i could say to you about eveonline
system Lord Baal is dead
That's the real problem with Cryptic/PWE.... Their "metrics" only value long-term content creation not the monetary gain of fixing or updating old issues, ships/items
If some of those in-game number-crunching folks actually provided Cryptic with numbers that support the monetary gain they'd(criptic/PWE) receive by bug fixing and updating outdated ships I'm more than sure that the Ferengi Commerce Authority would surely smile in glee about drowning in new Latinum.
If someone starts getting a lot of DCs they first thing they should do is a Forced Verify to make sure all their game files are valid. The second thing they should do is a restart of their computer. Next see if adjusting the Proxy fixes the issue. Then they should do a TraceRt to see if there's a Pathing problem between them and the Servers. Finally they should do a Nettest to see where the problem might be in Cryptic's system. And if you don't know how to do all those things you can find out how in the Support section of the forum.
Like 90% (except server/ISP though) of these lag problems can be brought back to the fact that almost noone cleans their computer. Every computer sucks dust like crazy. Lots of 'em.
Dust disrupts airflow, things overheat, moving components like fans are getting into trouble (bearings dry out), less airflow, more heat. Heat causes malfunctioning caps, onboard communication gets interrupted which means more error corrections, etc, etc...
There are dozen of reasons for lag, but ^^ is the most i've come across. People have the tendency to put their computer on the ground or in a closed off closet (<== if you want to overheat your system...)
I call it, the Stoutes paradox.
Yeah, which is pretty much what I said,... OP needs to look to his computer first, then his connection,...
"There... are... four... lights!" ~Jean Luc Picard
Lot of discussion about other points, but as somebody who's trained in these adages, I'll tell you: These are NOT, by any definition, pro-customer adages. They are the euphemism for procedures pioneered by early mega-stores like Macy's to marginalize the customer and escape responsibility by flattery, mixed information, and an false sense of shared victimization ("I'm trying to help you but the computer system doesn't seem to be letting me..." etc). The real subtext of these sayings is that the customer is never right, especially when they are right, but if they think they're right they're much easier to manipulate.
As a consumer you should have nothing but wariness and mistrust when dealing with a company that says the customer is always right.
Please it takes me Atleast 2 seconds to download.:P
--Red Annorax
So ... you'd rather spend A LOT of money on lawyer fees to *attempt* to get a virtual game company to have enough server stability so that you (and anyone in the suit) could play the game without crashing when maybe ... maybe ... the problem may not actually be the game company's fault?
I played for 5 hours yesterday and got the boot once. To me, that's expected and average for my experience. Then again, I was playing around 9 PM EST which is prime-time internet use on the East Coast of the United States.
But I'll join your class-action suit so that I will never get booted.
C'mon guys, are you THAT old??? Streaming is the new download
I call it, the Stoutes paradox.
9 Episodes = 30+ episodes...?
[SIGPIC][/SIGPIC]
It's pronounced "S.T.O." "Stow" sounds idiotic! lol
1. Drops and disconnects are not experienced by everyone. I almost never get one and I've been silver and gold. Intermittent problems are really hard to fix. And as everyone else said they are usually outside Cryptic's control (your box, your ISP, your drivers, dust in the machine, etc...)
2. Class action lawsuit? Are you kidding me? You clicked "I agree" to whatever Terms and Conditions came up didn't you? Unless their lawyers are from another planet, that has to be covered. Don't waste your time. (Although I assume you are just blowing smoke, so no worries then.)
Satcher@ferthanna
R'awlins@ferthanna
T'flup@ferthanna
Not saying it's a cure, but doesn't hurt to try.
:cool:
I Was A Trekkie Before It Was Cool ... Sept. 8th, 1966 ... Not To Mention Before Most Folks Around Here Were Born!
Forever a STO Veteran-Minion