I've noticed that when the game does work for me and I have netgraph turned on, the RECV can ranges from a few hundred to a few thousand. Whereas when the lag is really bad but constant the RECV is in the millions, say during CE and in the hundreds of thousands when just at ESD.
hope this bit of information helps you guys get a fix out.
thanks
I realize you have asked to report anything above 180ms but either way I have rubberbanding problems for quite some time. And proxy settings didn't help. Sometimes it's ok, sometimes it is not.
Results tracertest test (this one is from 5 days ago)
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms 192.168.5.1
2 19 ms 36 ms 26 ms bng-ri02.net.iskon.hr [213.191.132.189]
3 27 ms 21 ms 21 ms 89.164.64.30
4 28 ms 25 ms 51 ms cat04-vl352.net.iskon.hr [89.164.64.106]
5 23 ms 24 ms 33 ms cat02-te-3-2.net.iskon.hr [89.164.64.6]
6 67 ms 32 ms 30 ms bdr01.net.iskon.hr [89.164.64.205]
7 197 ms 198 ms 206 ms te4-8.ccr01.zag01.atlas.cogentco.com [149.6.176.
137]
8 33 ms 33 ms 36 ms te0-0-0-22.ccr21.vie01.atlas.cogentco.com [130.1
17.48.77]
9 62 ms 61 ms 40 ms te0-2-1-2.ccr22.muc01.atlas.cogentco.com [154.54
.73.241]
10 43 ms 50 ms 47 ms te0-2-0-2.ccr22.fra03.atlas.cogentco.com [130.11
7.50.245]
11 55 ms 53 ms 56 ms te0-1-0-2.ccr21.ams03.atlas.cogentco.com [130.11
7.0.145]
12 57 ms 58 ms 59 ms te0-2-0-2.ccr21.lon13.atlas.cogentco.com [154.54
.76.110]
13 131 ms 131 ms 126 ms te0-5-0-4.ccr22.bos01.atlas.cogentco.com [154.54
.85.217]
14 179 ms 217 ms 216 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
15 134 ms 130 ms 138 ms 38.111.40.114
16 127 ms 131 ms * 208.95.185.41
17 131 ms 126 ms 129 ms 208.95.185.41
Trace complete.
C:\Windows>
The second one is taken today
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.5.1
2 18 ms 19 ms 18 ms bng-ri01.net.iskon.hr [213.191.132.190]
3 20 ms 18 ms 19 ms 89.164.64.28
4 24 ms 22 ms 23 ms cat04-vl352.net.iskon.hr [89.164.64.106]
5 22 ms 21 ms 21 ms cat01-te-5-4.net.iskon.hr [89.164.64.14]
6 23 ms 24 ms 23 ms bdr02.net.iskon.hr [89.164.64.217]
7 22 ms 22 ms 23 ms te4-8.ccr01.zag01.atlas.cogentco.com [149.6.176.
137]
8 31 ms 31 ms 30 ms te0-6-0-4.ccr21.vie01.atlas.cogentco.com [130.11
7.50.169]
9 38 ms 39 ms 38 ms te0-2-0-6.ccr21.muc01.atlas.cogentco.com [154.54
.73.229]
10 42 ms 42 ms 42 ms te0-2-0-2.mpd21.fra03.atlas.cogentco.com [130.11
7.48.69]
11 50 ms 50 ms 50 ms te0-0-0-2.mpd21.ams03.atlas.cogentco.com [130.11
7.48.137]
12 58 ms 57 ms 57 ms te0-0-0-0.mpd21.lon13.atlas.cogentco.com [130.11
7.1.98]
13 128 ms 126 ms 141 ms te0-2-0-4.ccr21.bos01.atlas.cogentco.com [66.28.
4.189]
14 131 ms 358 ms 218 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
15 127 ms 140 ms 126 ms 38.111.40.114
16 128 ms 128 ms 128 ms 208.95.185.41
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms E4200 [192.168.1.1]
2 8 ms 8 ms 7 ms 96.120.97.13
3 7 ms 10 ms 15 ms xe-10-0-0-32767-sur01.miamimetro.fl.pompano.comc
ast.net [68.85.125.117]
4 12 ms 10 ms 11 ms 68.85.127.137
5 12 ms 18 ms 10 ms be-8-ar03.northdade.fl.pompano.comcast.net [68.8
7.162.33]
6 14 ms 14 ms 15 ms he-2-9-0-0-cr01.miami.fl.ibone.comcast.net [68.8
6.94.253]
7 31 ms 29 ms 31 ms pos-0-9-0-0-cr01.56marietta.ga.ibone.comcast.net
[68.86.88.213]
8 29 ms 28 ms 28 ms pos-0-3-0-0-pe01.56marietta.ga.ibone.comcast.net
[68.86.87.134]
9 84 ms 86 ms * te4-2.ccr01.atl02.atlas.cogentco.com [154.54.10.
233]
10 88 ms 88 ms 85 ms te0-4-0-7.mpd22.atl01.atlas.cogentco.com [154.54
.88.213]
11 96 ms 93 ms 94 ms te0-2-0-3.mpd22.dca01.atlas.cogentco.com [154.54
.2.102]
12 95 ms 94 ms 95 ms te0-0-0-8.mpd22.jfk02.atlas.cogentco.com [154.54
.26.174]
13 106 ms 101 ms 112 ms te0-6-0-5.ccr22.bos01.atlas.cogentco.com [154.54
.44.26]
14 101 ms 101 ms 104 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
15 74 ms 68 ms 67 ms 38.111.40.114
16 52 ms 52 ms 53 ms 208.95.185.41
I too was having a really crappy performance issue with the game since LoR hit...
I finally went into Video Options under TROUBLE SHOOTING at the bottom and TURNED OFF the Direct X-11Beta option. (didn't even know it was ON)...
My game playability improved almost immediately.
There are Three Options for this...
DirectX-11Beta DirectX-9 or 10
and AUTO
Make sure to use the one that is most compatible with your machine.
I have an older machine that is still running on Direct X-9 and doing fine with the game.
Another thing you can try is to change what MODE you are running the game in...
FULLSCREEN WINDOWED
or WINDOWED MAXIMIZED
It can make a big difference depending on your system.
For me, FULLSCREEN worked best till LoR hit, now WINDOWED works best.
By checking these two thing, I was able to vastly improve my game playability.
I still get the occasional drop-out but no where near the large number as before, nor the massive lag I had been plagued with lately.
Just some suggestions.
BTW: Everybody that is seeing the bos0x.atlas.cogentco with their pings...
We just found out recently that that is were the Cryptic Server is located.
(Dstahl mentioned in the latest ASK CRYPTIC, that their server is located on the East Coast in Boston)
So if your getting lousy numbers there, it's probably them, not you.
<shrug>
STO Member since February 2009. I Was A Trekkie Before It Was Cool ... Sept. 8th, 1966 ... Not To Mention Before Most Folks Around Here Were Born! Forever a STO Veteran-Minion
It has been unplayable for 2-3 days now. My ISP is called Exetel in Australia..
help me out please, I'm keen to play my favourite game over the long weekend. I can download files at 500kbs now, only thing running slow is sto unfortunately.
Thanks
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms router [192.168.2.1]
2 * * * Request timed out.
3 22 ms 23 ms 23 ms 129.6.96.58.static.exetel.com.au [58.96.6.129]
4 23 ms 55 ms 23 ms 125.1.96.58.static.exetel.com.au [58.96.1.125]
5 24 ms 23 ms 23 ms 202.68.67.52
6 24 ms 24 ms 23 ms xe-3-1-0.r00.sydnau02.au.bb.gin.ntt.net [202.68.64.214]
7 25 ms 220 ms 24 ms xe-1-0-0.r05.sydnau01.au.bb.gin.ntt.net [129.250.5.97]
8 220 ms 220 ms 167 ms as-0.r02.lsanca03.us.bb.gin.ntt.net [129.250.3.18]
9 197 ms 176 ms 176 ms xe-3-0-3.r20.lsanca03.us.bb.gin.ntt.net [129.250.2.141]
10 237 ms 199 ms 237 ms be2914.ccr21.lax04.atlas.cogentco.com [154.54.10.29]
11 224 ms 216 ms 223 ms be2021.mpd21.lax01.atlas.cogentco.com [154.54.87.249]
12 202 ms 201 ms 294 ms te0-1-1-2.ccr21.iah01.atlas.cogentco.com [154.54.0.226]
13 270 ms 294 ms 295 ms te0-1-0-6.ccr21.atl01.atlas.cogentco.com [154.54.29.5]
14 274 ms 302 ms 273 ms te0-1-0-6.mpd21.atl01.atlas.cogentco.com [154.54.2.145]
15 308 ms * 308 ms te0-0-0-2.ccr21.jfk02.atlas.cogentco.com [66.28.4.125]
16 287 ms * 316 ms te0-4-0-3.ccr21.bos01.atlas.cogentco.com [154.54.44.18]
17 297 ms 317 ms 318 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
18 297 ms 314 ms 297 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
19 297 ms 314 ms * 208.95.185.41
20 314 ms 314 ms 293 ms 208.95.185.41
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 4 ms 10 ms 12 ms 192.168.1.1
2 * * * Request timed out.
3 12 ms 13 ms 12 ms 67.59.234.69
4 19 ms 19 ms 13 ms ool-4353f609.dyn.optonline.net [67.83.246.9]
5 14 ms 19 ms 14 ms 65.19.119.213
6 17 ms 31 ms 23 ms 64.15.0.242
7 * * * Request timed out.
8 17 ms 15 ms 14 ms te0-1-0-2.mpd22.jfk02.atlas.cogentco.com [154.54
.1.161]
9 49 ms 20 ms 21 ms te0-1-0-2.ccr22.bos01.atlas.cogentco.com [154.54
.44.34]
10 22 ms 21 ms 24 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
11 25 ms 20 ms 30 ms 38.111.40.114
12 30 ms 22 ms 19 ms 208.95.185.41
I've been getting extreme lag, not responding, and rubber banding... Any suggestions?
using proxy server has not helped.
ISP already contacted, nothing wrong there.
Modem and router check out fine.
PING patchserver.crypticstudios.com (208.95.185.41): 32 data bytes
10 Packets transmitted, 10 Packets received, 0% Packet loss
round-trip min/avg/max = 91.625/93.091/96.973 ms
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms CISCO01159 [192.168.1.1]
2 13 ms 8 ms 9 ms 10.145.224.1
3 8 ms 8 ms 8 ms 172.21.1.8
4 10 ms 10 ms 12 ms 70.169.75.84
5 22 ms 9 ms 8 ms chnddsrj01-ae2.0.rd.ph.cox.net [70.169.76.229]
6 21 ms 19 ms 21 ms 68.1.5.137
7 21 ms 21 ms 21 ms ge-11-2-0.mpr1.lax12.us.above.net [64.125.13.13]
8 36 ms 20 ms * xe-3-2-0.cr2.lax112.us.above.net [64.125.21.125]
9 58 ms 46 ms * xe-3-2-0.cr2.iah1.us.above.net [64.125.30.49]
10 79 ms 103 ms 76 ms xe-5-0-0.cr2.dca2.us.above.net [64.125.31.250]
11 86 ms 87 ms 86 ms xe-1-1-0.mpr4.bos2.us.above.net [64.125.24.117]
12 85 ms 85 ms 85 ms xe-0-0-0.mpr3.bos2.us.above.net [64.125.25.61]
13 86 ms 87 ms 90 ms 208.184.110.70.IPYX-072053-002-ZYO.above.net [208.184.110.70]
14 87 ms 94 ms 92 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
15 93 ms 111 ms 102 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
16 96 ms 93 ms 93 ms 208.95.185.41
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 28 ms 11 ms 44 ms cpc1-wisb1-2-0-gw.4-4.cable.virginmedia.com [80.
6.240.1]
2 10 ms 10 ms 11 ms pete-core-1a-ae1-520.network.virginmedia.net [80
.3.129.53]
3 10 ms 11 ms 11 ms pete-core-2a-ae2-0.network.virginmedia.net [212.
43.163.217]
4 13 ms 11 ms 11 ms nrth-bb-1b-ae15-0.network.virginmedia.net [62.25
3.175.138]
5 12 ms 12 ms 16 ms nrth-bb-1c-ae1-0.network.virginmedia.net [62.253
.174.110]
6 13 ms 11 ms 11 ms nrth-tmr-1-ae1-0.network.virginmedia.net [213.10
5.159.30]
7 37 ms 31 ms 28 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.
185.81]
8 37 ms 36 ms 37 ms be5089.mag21.fra03.atlas.cogentco.com [130.117.1
4.133]
9 37 ms 36 ms 35 ms te0-7-0-12.mpd21.fra03.atlas.cogentco.com [154.5
4.77.145]
10 40 ms 40 ms 36 ms te0-3-0-2.mpd22.ams03.atlas.cogentco.com [154.54
.39.185]
11 32 ms 30 ms 31 ms te0-0-0-0.mpd21.lon13.atlas.cogentco.com [130.11
7.1.98]
12 102 ms 106 ms 101 ms te0-7-0-3.ccr22.bos01.atlas.cogentco.com [154.54
.42.101]
13 295 ms 197 ms 202 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
14 102 ms 105 ms 107 ms 38.111.40.114
15 104 ms 102 ms 103 ms 208.95.185.41
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms 2 ms 1 ms 10.0.0.1
2 27 ms 29 ms 29 ms c-98-233-160-1.hsd1.md.comcast.net [98.233.160.1
]
3 17 ms 17 ms 10 ms xe-4-2-0-32767-sur01.owingsmills.md.bad.comcast.
net [68.85.80.37]
4 80 ms 12 ms 12 ms xe-5-0-0-0-ar04.whitemarsh.md.bad.comcast.net [6
8.85.115.17]
5 15 ms 19 ms 32 ms he-3-4-0-0-11-cr01.newyork.ny.ibone.comcast.net
[68.86.94.177]
6 16 ms 16 ms 14 ms he-0-10-0-0-pe03.111eighthave.ny.ibone.comcast.n
et [68.86.83.90]
7 * 16 ms * be7922.ccr21.jfk10.atlas.cogentco.com [154.54.13
.161]
8 23 ms 16 ms 16 ms te0-1-0-2.ccr21.jfk07.atlas.cogentco.com [154.54
.86.225]
9 17 ms 30 ms 18 ms te0-6-0-4.ccr22.jfk02.atlas.cogentco.com [154.54
.47.5]
10 21 ms 21 ms 22 ms te0-1-0-4.ccr22.bos01.atlas.cogentco.com [154.54
.6.9]
11 58 ms 210 ms 216 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
12 34 ms 22 ms 30 ms 38.111.40.114
13 29 ms 21 ms 22 ms 208.95.185.41
STO was rubberbanding and I lagged out and disconnect from the server every 5-7min
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms phamrouter.home [10.10.1.1]
2 1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
3 7 ms 8 ms 8 ms L100.WASHDC-VFTTP-111.verizon-gni.net [96.241.147.1]
4 13 ms 10 ms 8 ms G0-12-4-1.WASHDC-LCR-21.verizon-gni.net [130.81.187.158]
5 10 ms 38 ms 70 ms ae3-0.RES-BB-RTR1.verizon-gni.net [130.81.199.13
0]
6 19 ms 18 ms 21 ms 0.ae1.XL3.BOS4.ALTER.NET [140.222.226.13]
7 23 ms 23 ms 21 ms 0.xe-8-1-0.GW15.BOS4.ALTER.NET [152.63.24.30]
8 27 ms 23 ms 23 ms internap-gw.customer.alter.net [152.179.134.214]
9 21 ms 21 ms 23 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
10 85 ms 88 ms 89 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
11 81 ms 81 ms 80 ms 208.95.185.41
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 4 ms 5 ms 3 ms L100.LSANCA-VFTTP-121.verizon-gni.net [173.58.73
.1]
3 8 ms 8 ms 11 ms G0-6-1-6.LSANCA-LCR-22.verizon-gni.net [130.81.9
6.24]
4 7 ms 7 ms 8 ms ae4-0.LAX01-BB-RTR2.verizon-gni.net [130.81.199.
114]
5 79 ms 78 ms 80 ms 0.ae2.XL4.BOS4.ALTER.NET [140.222.226.19]
6 79 ms 86 ms 79 ms 0.xe-11-3-0.GW15.BOS4.ALTER.NET [152.63.21.166]
7 93 ms 92 ms 92 ms internap-gw.customer.alter.net [152.179.134.214]
8 81 ms 80 ms 81 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
9 139 ms 147 ms 143 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
10 138 ms 138 ms 138 ms 208.95.185.41
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 7 ms 5 ms 5 ms L100.BLTMMD-VFTTP-45.verizon-gni.net [98.117.58.
1]
3 9 ms 10 ms 11 ms G0-7-1-7.BLTMMD-LCR-21.verizon-gni.net [130.81.2
17.252]
4 11 ms 10 ms 12 ms ae4-0.RES-BB-RTR1.verizon-gni.net [130.81.209.23
0]
5 23 ms 22 ms 22 ms 0.ae1.XL4.BOS4.ALTER.NET [140.222.226.15]
6 22 ms 22 ms 23 ms 0.ge-9-3-0.GW15.BOS4.ALTER.NET [152.63.24.54]
7 25 ms 24 ms 26 ms internap-gw.customer.alter.net [152.179.134.214]
8 24 ms 23 ms 22 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
9 33 ms 34 ms 35 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
10 68 ms 70 ms 70 ms 208.95.185.41
Having problems at home in Lutherville-Timonium MD, Verizon FIOS. Haven't been able to connect all day.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 7 ms 6 ms 6 ms L100.BLTMMD-VFTTP-14.verizon-gni.net [72.81.130.1]
3 9 ms 10 ms 11 ms G0-5-2-3.BLTMMD-LCR-21.verizon-gni.net [130.81.185.156]
4 10 ms 10 ms 9 ms ae4-0.RES-BB-RTR1.verizon-gni.net [130.81.209.230]
5 20 ms 20 ms 23 ms 0.ae1.XL4.BOS4.ALTER.NET [140.222.226.15]
6 22 ms 20 ms 57 ms 0.ge-9-0-0.GW15.BOS4.ALTER.NET [152.63.24.42]
7 23 ms 23 ms 24 ms internap-gw.customer.alter.net [152.179.134.214]
8 59 ms 218 ms 222 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
9 73 ms 82 ms 71 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
10 84 ms 83 ms 86 ms 208.95.185.41
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 6 ms 2 ms 2 ms Wireless_Broadband_Router.home [192.168.1.1]
2 9 ms 12 ms 8 ms L100.NWRKNJ-VFTTP-116.verizon-gni.net [71.172.24
4.1]
3 10 ms 11 ms 7 ms G0-5-1-6.NWRKNJ-LCR-22.verizon-gni.net [130.81.2
15.76]
4 10 ms 9 ms 8 ms ae2-0.NWRK-BB-RTR2.verizon-gni.net [130.81.209.1
70]
5 43 ms 16 ms 37 ms 0.ge-1-1-0.XL4.BOS4.ALTER.NET [152.63.6.153]
6 18 ms 21 ms 18 ms 0.ge-9-3-0.GW15.BOS4.ALTER.NET [152.63.24.54]
7 20 ms 19 ms 18 ms internap-gw.customer.alter.net [152.179.134.214]
8 20 ms 19 ms 23 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
9 103 ms 103 ms 111 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
10 94 ms 96 ms 99 ms 208.95.185.41
Fleet Admiral Thomas Winston James a.k.a. The Grayfox Fleet Leader of:
Liberty Task Force/Liberty Honor Guard
Pride of the Federation/Pride of the Empire
Liberty Guardians U.S.S. Liberty, NX-42813-L, T-6 Legendary Odyssey Class
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 10.10.10.1
2 1 ms 1 ms 1 ms dslrouter.westell.com [192.168.1.1]
3 25 ms 25 ms 26 ms 10.5.103.1
4 26 ms 26 ms 26 ms ge-2-2-1-0.NWRK-CORE-RTR2.verizon-gni.net [130.8
1.4.81]
5 68 ms 26 ms 26 ms xe-3-0-0-0.NWRK-BB-RTR2.verizon-gni.net [130.81.
20.162]
6 34 ms 34 ms 34 ms 0.ge-1-1-0.XL4.BOS4.ALTER.NET [152.63.6.153]
7 34 ms 34 ms 33 ms 0.xe-11-0-0.GW15.BOS4.ALTER.NET [152.63.21.42]
8 59 ms 56 ms 56 ms internap-gw.customer.alter.net [152.179.134.214]
9 41 ms 41 ms 35 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
10 55 ms 54 ms 55 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
11 56 ms 58 ms 56 ms 208.95.185.41
Trace complete.
C:\Windows\system32>
conatcting nettest server..timed out
hit return to exit
I use Verizon DSL. NJ USA
Verizon appears to be a common theme in many of these posts.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 7 ms 7 ms 10.188.128.1
3 7 ms 7 ms 7 ms crr02spbgsc-tge-0-3-0-4.spbg.sc.charter.com [96.
34.93.136]
4 8 ms 10 ms 8 ms crr12spbgsc-tge-0-1-0-16.spbg.sc.charter.com [96
.34.92.232]
5 9 ms 13 ms 14 ms bbr01spbgsc-bue-4.spbg.sc.charter.com [96.34.2.5
0]
6 9 ms 9 ms 13 ms cha-b1-link.telia.net [213.248.86.173]
7 17 ms 17 ms 18 ms ash-bb4-link.telia.net [213.155.132.166]
8 94 ms 16 ms 17 ms ash-b1-link.telia.net [213.155.130.3]
9 17 ms 18 ms 16 ms te0-5-0-17.mpd22.iad02.atlas.cogentco.com [154.5
4.10.57]
10 19 ms 21 ms 17 ms be2045.mpd22.dca01.atlas.cogentco.com [154.54.26
.117]
11 24 ms 25 ms 25 ms te0-0-0-5.mpd22.jfk02.atlas.cogentco.com [154.54
.42.38]
12 30 ms 29 ms 29 ms te0-4-0-7.ccr22.bos01.atlas.cogentco.com [154.54
.5.249]
13 30 ms 30 ms 31 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
14 38 ms 35 ms 35 ms 38.111.40.114
15 28 ms 29 ms 29 ms 208.95.185.41
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms 1 ms 2 ms BThomehub.home [192.168.1.254]
2 10 ms 9 ms 9 ms 217.32.142.5
3 9 ms 10 ms 10 ms 217.32.142.46
4 28 ms 12 ms 12 ms 213.120.163.70
5 11 ms 11 ms 11 ms 31.55.165.227
6 25 ms 11 ms 10 ms 31.55.165.109
7 9 ms 9 ms 12 ms acc2-10GigE-9-3-0.mr.21cn-ipp.bt.net [109.159.25
0.230]
8 20 ms 22 ms 19 ms core1-te0-12-0-4.ilford.ukcore.bt.net [109.159.2
50.133]
9 20 ms 26 ms 20 ms peer2-xe3-1-0.telehouse.ukcore.bt.net [109.159.2
54.229]
10 35 ms 22 ms 20 ms 166-49-211-164.eu.bt.net [166.49.211.164]
11 75 ms 17 ms 19 ms 166-49-211-38.eu.bt.net [166.49.211.38]
12 93 ms 93 ms 95 ms xe-4-3-0.bos10.ip4.tinet.net [89.149.183.13]
13 94 ms 94 ms 95 ms internap-gw.ip4.tinet.net [77.67.77.54]
14 92 ms 96 ms 96 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
15 93 ms 103 ms 105 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
16 100 ms 97 ms 94 ms 208.95.185.41
I basically can't play because game is lagging and rubberbanding all the time. Tracert seems to be ok, but nettest looks really bad. My ISP is Starman, i'm from Estonia.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 7 ms 5 ms 9 ms 10.204.0.1
2 * * * Request timed out.
3 * * * Request timed out.
4 7 ms 7 ms 6 ms te1-4.ccr01.tll01.atlas.cogentco.com [149.6.188.
33]
5 12 ms 14 ms 13 ms te0-1-1-1.ccr21.sto03.atlas.cogentco.com [154.54
.75.105]
6 28 ms 30 ms 27 ms te0-1-0-3.ccr41.ham01.atlas.cogentco.com [130.11
7.51.54]
7 44 ms 39 ms 37 ms te0-5-0-7.ccr21.ams03.atlas.cogentco.com [154.54
.73.101]
8 51 ms 50 ms 44 ms te0-3-0-0.mpd21.lon13.atlas.cogentco.com [130.11
7.2.81]
9 119 ms 118 ms 122 ms te0-3-0-4.ccr21.bos01.atlas.cogentco.com [154.54
.30.129]
10 119 ms 122 ms 113 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
11 * 116 ms 123 ms 38.111.40.114
12 115 ms 114 ms 115 ms 208.95.185.41
Ok, so I'm in Seattle, WA and on Comcast internet. NOTE: This was taken at 12N PST.
TRACERT:
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 3 ms 12 ms 1 ms 192.168.1.1
2 10 ms 8 ms 9 ms 73.97.114.1
3 8 ms 10 ms 11 ms te-0-2-0-8-ur08.seattle.wa.seattle.comcast.net [
68.87.207.105]
4 9 ms 9 ms 12 ms ae-20-0-ar03.seattle.wa.seattle.comcast.net [69.
139.164.129]
5 11 ms 13 ms 13 ms he-1-5-0-0-11-cr01.seattle.wa.ibone.comcast.net
[68.86.94.65]
6 12 ms 9 ms 9 ms be-13-pe03.seattle.wa.ibone.comcast.net [68.86.8
4.110]
7 41 ms 39 ms 41 ms as174.seattle.wa.ibone.comcast.net [66.208.228.1
10]
8 38 ms 40 ms 41 ms be2085.ccr21.slc01.atlas.cogentco.com [154.54.2.
198]
9 57 ms 56 ms 38 ms te0-0-0-12.ccr21.den01.atlas.cogentco.com [154.5
4.45.42]
10 94 ms 90 ms 108 ms te0-4-0-2.mpd22.mci01.atlas.cogentco.com [154.54
.45.50]
11 63 ms 61 ms 61 ms te0-7-0-4.ccr22.ord01.atlas.cogentco.com [154.54
.30.102]
12 140 ms 137 ms 137 ms te0-5-0-6.ccr22.bos01.atlas.cogentco.com [154.54
.45.242]
13 132 ms 134 ms 132 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
14 94 ms 89 ms 89 ms 38.111.40.114
15 85 ms 85 ms 85 ms 208.95.185.41
I've been having disconnect issues since the Romulan launch.
My ISP is Time Warner Cable. I use Google Public DNS.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms 6 ms 1 ms READYSHARE [192.168.1.1]
2 84 ms 62 ms 26 ms cpe-76-173-200-1.socal.res.rr.com [76.173.200.1]
3 28 ms 21 ms 11 ms tge0-7-0-1.lsadcafk02h.socal.rr.com [76.166.27.13]
4 14 ms 14 ms 15 ms agg20.chswcadq02r.socal.rr.com [72.129.27.34]
5 13 ms 16 ms 28 ms agg24.tustcaft-ccr01.socal.rr.com [72.129.25.2]
6 17 ms 23 ms 47 ms ae-6-0.cr0.lax30.tbone.rr.com [66.109.6.214]
7 16 ms 13 ms 15 ms 66.109.9.26
8 92 ms 102 ms 116 ms te0-0-0-19.ccr21.lax05.atlas.cogentco.com [154.54.10.249]
9 51 ms 50 ms 50 ms be2023.ccr21.lax01.atlas.cogentco.com [154.54.30.185]
10 139 ms 112 ms 102 ms be2065.ccr21.iah01.atlas.cogentco.com [154.54.5.65]
11 119 ms 123 ms 117 ms te0-2-0-7.mpd21.atl01.atlas.cogentco.com [154.54.2.221]
12 140 ms 108 ms 113 ms te0-2-0-3.ccr21.dca01.atlas.cogentco.com [154.54.24.9]
13 88 ms 86 ms 86 ms te0-0-0-20.ccr21.jfk02.atlas.cogentco.com [154.54.42.22]
14 108 ms 96 ms 124 ms te0-1-0-0.ccr21.bos01.atlas.cogentco.com [154.54.0.25]
15 280 ms 232 ms 217 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
16 97 ms 117 ms 129 ms 38.111.40.114
17 100 ms 90 ms 96 ms 208.95.185.41
I've been having severe lag today, and occasional lag the past few days. Today was so bad it went beyond rubberbanding to every character and AI in a map freezing, with only some effects still rendering like plasma.
I have Verizon FIOS.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [ - - - - - - -]
2 5 ms 4 ms 4 ms L100.NWRKNJ-VFTTP-87.verizon-gni.net [98.109.110.1]
3 7 ms 6 ms 7 ms G0-5-3-5.NWRKNJ-LCR-22.verizon-gni.net [130.81.182.102]
4 7 ms 7 ms 7 ms so-4-0-0-0.NWRK-BB-RTR2.verizon-gni.net [130.81.22.64]
5 49 ms 58 ms 19 ms 0.ge-1-1-0.XL4.BOS4.ALTER.NET [152.63.6.153]
6 17 ms 17 ms 18 ms 0.ge-9-2-0.GW15.BOS4.ALTER.NET [152.63.24.50]
7 20 ms 21 ms 20 ms internap-gw.customer.alter.net [152.179.134.214]
8 19 ms 24 ms 20 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
9 25 ms 21 ms 31 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
10 21 ms 20 ms 21 ms 208.95.185.41
I'm convinced it's on their end. It's definitely not my computer which is more than powerful enough to run multiple instances of this game simultaneously. I never had an issue with lag like this when I played last year, and don't have lag issues in any other game.
It may be as simple as needing a server reboot. I don't know. What I do know is the lag has gotten steadily worse day after day since I started playing again, and somehow not everyone is getting it.
I've been having severe lag today, and occasional lag the past few days. Today was so bad it went beyond rubberbanding to every character and AI in a map freezing, with only some effects still rendering like plasma.
But I don't have problems connecting or authenticating, and I only get these issues in STFs (ground is worse than space) and crowded maps like the Academy Event.
Umm wait, I do have "server not responding" problems while ingame though. It usually only lasts a few seconds but it did kick me twice in a row the other day. I log in, patch and load my characters with no problems though so it's not as bad as what people in that thread are experiencing. It's also been over two weeks since the last post.
There's nothing in my tracert or nettest to indicate there's a problem either. In fact if I'm interpreting that nettest correctly (this is a test from me to Cryptic right?) I have a very fast connection all the way through, except for that Idle NIC. I don't know what that is. I mean I'm looking at at least 3k kb/sec on every port. Am I interpreting that wrong? Where is the problem?
What I will do is wait until peak hours, maybe 8 or 9 PM EDT, and run these tests again. I expect a significant difference in results.
(I do wish I could change my time zone on this forum, it's four hours behind me. I see no option to.)
....
There's nothing in my tracert or nettest to indicate there's a problem either. In fact if I'm interpreting that nettest correctly (this is a test from me to Cryptic right?) I have a very fast connection all the way through, except for that Idle NIC. I don't know what that is. I mean I'm looking at at least 3k kb/sec on every port. Am I interpreting that wrong? Where is the problem?
Did you do the 'Net Test' at the time you were having the issue??? Due to fixed and limited amount of bandwidth that Verizon has implemented on its gateway to Cogent Communication, the issues will only show up when the gateway starts to approach maximum capacity. (In other words, during peak network 'prime time') Under non-peak conditions, the connection would look absolutely normal.... I suspect your issue is being caused by packet drop, caused by network congestion from the limited bandwidth of the gateway. The STO Client can tolerate a limited amount of packet drop on its connection (as some packet drop on a connection is a normal behavior for the Internet) but a large amount of packet drop will cause lag (due to multiple requests to resend missed data on a connection) and dropped connections.
The fact that not everyone is suffering from Lag, (I have none on my Comcast connection from the Silicon Valley...) shows that its not a STO Server capacity issue...
(And the Idle NIC is suppose to Zero. Its purpose is to indicate if a third party app, utility, or malicious trojan is stealing your network bandwidth in the background...)
Can someone help me with this figures and what I need to do with them? STO has been working perfectly for me until the last 24 hours. Then today, severe rubberbanding - and every few minutes I get "Server not responding". I have never had issues other than some minor rubberbanding in ESD a few months ago.
My ISP says nothing's new - and I've not altered my computer one bit. Everything tells me the issue is at their end - but apparently the servers are fine.
So I have only one value above 180 in the tracert test - and in the nettest, there is clearly issue with Port 80, 443 and 7725.
If this is a Net test - testing the connection with their servers - this is surely not an issue at my end. Everything else I am doing on the internet is at the expected speed.
Any advice would be gratefully received.
1 2 ms 2 ms 2 ms www.routerlogin.com [192.168.0.1]
2 31 ms 31 ms 30 ms 10.55.200.14
3 31 ms 31 ms 30 ms 10.55.201.5
4 39 ms 36 ms 36 ms te-4-3.car2.Manchester1.Level3.net [195.50.121.1
93]
5 41 ms 41 ms 41 ms ae-11-11.car1.Manchesteruk1.Level3.net [4.69.133
.97]
6 41 ms 41 ms 41 ms ae-4-4.ebr1.London1.Level3.net [4.69.133.102]
7 41 ms 48 ms 49 ms ae-56-111.csw1.London1.Level3.net [4.69.153.114]
8 40 ms 41 ms 42 ms ae-116-3502.edge3.London1.Level3.net [4.69.166.1
34]
9 42 ms 40 ms 40 ms te0-7-0-1.ccr21.lon01.atlas.cogentco.com [130.11
7.15.241]
10 40 ms 40 ms 40 ms te0-1-0-5.ccr21.lon13.atlas.cogentco.com [130.11
7.1.2]
11 113 ms 113 ms 123 ms te0-2-0-4.ccr21.bos01.atlas.cogentco.com [66.28.
4.189]
12 115 ms 113 ms 116 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
13 122 ms 124 ms 125 ms 38.111.40.114
14 113 ms 113 ms 181 ms 208.95.185.41
So yeah it's really bad at peak times. There's nothing I can do about it. At least now that I know it's neither on my end nor Cryptic's end, I can (sort of) live with it.
What I need to do now is find a way to effectively complain to Verizon about this.
I'm in Greensboro, NC and we have Time Warner Cable. I can't even be on this game for more than 10 minutes without it crashing my entire internet. Every other game works fine except STO and Neverwinter. I'm running windows 8 64-bit and hard lined to my netgear modem/router. My roommate can't play it either without disconnecting everyone and he is using the wireless connection. Please help me I'd love to enjoy this game, it's awesome other than the disconnecting issue.
C:\Windows\system32>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 95 ms 30 ms 48 ms cpe-098-026-224-001.triad.res.rr.com [98.26.224.
1]
2 10 ms 27 ms 15 ms gi14-0-0-3061.gnboncsg-rtr2.triad.rr.com [24.28.
229.57]
3 32 ms 15 ms 18 ms 24.93.64.76
4 21 ms 23 ms 18 ms bu-ether14.atlngamq46w-bcr00.tbone.rr.com [66.10
9.6.82]
5 19 ms 17 ms 18 ms 107.14.19.99
6 66 ms 40 ms 39 ms te0-0-0-10.ccr21.atl02.atlas.cogentco.com [154.5
4.12.109]
7 70 ms 41 ms 48 ms be2051.ccr22.atl01.atlas.cogentco.com [154.54.0.
161]
8 60 ms 1177 ms 41 ms te0-0-0-3.ccr22.dca01.atlas.cogentco.com [154.54
.28.217]
9 73 ms 73 ms 74 ms te0-0-0-2.ccr22.jfk02.atlas.cogentco.com [154.54
.41.10]
10 79 ms 80 ms 79 ms te0-6-0-1.ccr21.bos01.atlas.cogentco.com [154.54
.44.50]
11 112 ms 223 ms 210 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
12 40 ms 70 ms 53 ms 38.111.40.114
13 42 ms 37 ms 37 ms 208.95.185.41
I'm in Greensboro, NC and we have Time Warner Cable. I can't even be on this game for more than 10 minutes without it crashing my entire internet. Every other game works fine except STO and Neverwinter. I'm running windows 8 64-bit and hard lined to my netgear modem/router. My roommate can't play it either without disconnecting everyone and he is using the wireless connection. Please help me I'd love to enjoy this game, it's awesome other than the disconnecting issue.
If your network connection (e.g. modem/router) is going down, the issue isn't with STO (as there's nothing the STO Servers can do but send network data), the issue is with your router/modem...
The actual issue involved is the number of simultaneous network connections your network/modem supports. Low end modem/routers are known to have thrashing problems with fewer then 2 dozen simultaneous network connections, and STO is already documented with causing problems with low end routers, due to the number of simultaneous network connections it uses...
There are some things you could try, such as shutting down all other background networking apps (such as streaming music, bit-torrent, etc...) and disable the STO in-game voice chat functionality. If this doesn't help enough to correct the problem, then you're going to have to contact your ISP, and invest in a more capable router/modem...
Comments
hope this bit of information helps you guys get a fix out.
thanks
Results tracertest test (this one is from 5 days ago)
The second one is taken today
Nettest, 5 days ago
Nettest today
Weird thing is that in nettest I don't have the results for the second and third column. Any feedback on this?
tracert
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:\Windows\system32>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms E4200 [192.168.1.1]
2 8 ms 8 ms 7 ms 96.120.97.13
3 7 ms 10 ms 15 ms xe-10-0-0-32767-sur01.miamimetro.fl.pompano.comc
ast.net [68.85.125.117]
4 12 ms 10 ms 11 ms 68.85.127.137
5 12 ms 18 ms 10 ms be-8-ar03.northdade.fl.pompano.comcast.net [68.8
7.162.33]
6 14 ms 14 ms 15 ms he-2-9-0-0-cr01.miami.fl.ibone.comcast.net [68.8
6.94.253]
7 31 ms 29 ms 31 ms pos-0-9-0-0-cr01.56marietta.ga.ibone.comcast.net
[68.86.88.213]
8 29 ms 28 ms 28 ms pos-0-3-0-0-pe01.56marietta.ga.ibone.comcast.net
[68.86.87.134]
9 84 ms 86 ms * te4-2.ccr01.atl02.atlas.cogentco.com [154.54.10.
233]
10 88 ms 88 ms 85 ms te0-4-0-7.mpd22.atl01.atlas.cogentco.com [154.54
.88.213]
11 96 ms 93 ms 94 ms te0-2-0-3.mpd22.dca01.atlas.cogentco.com [154.54
.2.102]
12 95 ms 94 ms 95 ms te0-0-0-8.mpd22.jfk02.atlas.cogentco.com [154.54
.26.174]
13 106 ms 101 ms 112 ms te0-6-0-5.ccr22.bos01.atlas.cogentco.com [154.54
.44.26]
14 101 ms 101 ms 104 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
15 74 ms 68 ms 67 ms 38.111.40.114
16 52 ms 52 ms 53 ms 208.95.185.41
Trace complete.
nettest
contacting nettest server..
Local IP: 174.61.7.156
Ping: 750.1 msec
Port: 80: timed out
Port: 80: 110 KB/sec 7 KB/sec 118 KB/sec 500
Port: 443: 26 KB/sec 2 KB/sec 28 KB/sec 500
Port: 443: 416 KB/sec 10 KB/sec 439 KB/sec 500
Port: 7255: 57 KB/sec 3 KB/sec 62 KB/sec 500
Port: 7255: 33 KB/sec 1 KB/sec 35 KB/sec 500
Port: 7003: 45 KB/sec 2 KB/sec 48 KB/sec 500
Port: 7003: 106 KB/sec 5 KB/sec 113 KB/sec 500
Port: 7202: 74 KB/sec 4 KB/sec 81 KB/sec 500
Port: 7202: 9 KB/sec 1 KB/sec 11 KB/sec 500
Port: 7499: timed out
Port: 7499: 45 KB/sec 1 KB/sec 49 KB/sec 500
Port: 80: 690 KB/sec 20 KB/sec 730 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
I finally went into Video Options under TROUBLE SHOOTING at the bottom and TURNED OFF the Direct X-11Beta option. (didn't even know it was ON)...
My game playability improved almost immediately.
There are Three Options for this...
DirectX-11Beta
DirectX-9 or 10
and
AUTO
Make sure to use the one that is most compatible with your machine.
I have an older machine that is still running on Direct X-9 and doing fine with the game.
Another thing you can try is to change what MODE you are running the game in...
FULLSCREEN
WINDOWED
or
WINDOWED MAXIMIZED
It can make a big difference depending on your system.
For me, FULLSCREEN worked best till LoR hit, now WINDOWED works best.
By checking these two thing, I was able to vastly improve my game playability.
I still get the occasional drop-out but no where near the large number as before, nor the massive lag I had been plagued with lately.
Just some suggestions.
BTW: Everybody that is seeing the bos0x.atlas.cogentco with their pings...
We just found out recently that that is were the Cryptic Server is located.
(Dstahl mentioned in the latest ASK CRYPTIC, that their server is located on the East Coast in Boston)
So if your getting lousy numbers there, it's probably them, not you.
<shrug>
I Was A Trekkie Before It Was Cool ... Sept. 8th, 1966 ... Not To Mention Before Most Folks Around Here Were Born!
Forever a STO Veteran-Minion
some days it is ok, but most I have to deal with this...
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 4 ms 10 ms 12 ms 192.168.1.1
2 * * * Request timed out.
3 12 ms 13 ms 12 ms 67.59.234.69
4 19 ms 19 ms 13 ms ool-4353f609.dyn.optonline.net [67.83.246.9]
5 14 ms 19 ms 14 ms 65.19.119.213
6 17 ms 31 ms 23 ms 64.15.0.242
7 * * * Request timed out.
8 17 ms 15 ms 14 ms te0-1-0-2.mpd22.jfk02.atlas.cogentco.com [154.54
.1.161]
9 49 ms 20 ms 21 ms te0-1-0-2.ccr22.bos01.atlas.cogentco.com [154.54
.44.34]
10 22 ms 21 ms 24 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
11 25 ms 20 ms 30 ms 38.111.40.114
12 30 ms 22 ms 19 ms 208.95.185.41
Trace complete.
C:\Windows\system32>
contacting nettest server..
Local IP: 24.191.90.16
Ping: 22.9 msec
Port: 80: 2411 KB/sec 85 KB/sec 2603 KB/sec 500
Port: 80: 2439 KB/sec 136 KB/sec 2648 KB/sec 500
Port: 443: 1723 KB/sec 59 KB/sec 1840 KB/sec 500
Port: 443: 2508 KB/sec 89 KB/sec 2700 KB/sec 500
Port: 7255: 2060 KB/sec 99 KB/sec 2222 KB/sec 500
Port: 7255: 2559 KB/sec 145 KB/sec 2782 KB/sec 500
Port: 7003: 1887 KB/sec 92 KB/sec 2028 KB/sec 500
Port: 7003: 2412 KB/sec 117 KB/sec 2614 KB/sec 500
Port: 7202: 2190 KB/sec 118 KB/sec 2374 KB/sec 500
Port: 7202: 2087 KB/sec 112 KB/sec 2254 KB/sec 500
Port: 7499: 2424 KB/sec 123 KB/sec 2627 KB/sec 500
Port: 7499: 2392 KB/sec 134 KB/sec 2591 KB/sec 500
Port: 80: 2549 KB/sec 149 KB/sec 2770 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
using proxy server has not helped.
ISP already contacted, nothing wrong there.
Modem and router check out fine.
PING patchserver.crypticstudios.com (208.95.185.41): 32 data bytes
10 Packets transmitted, 10 Packets received, 0% Packet loss
round-trip min/avg/max = 91.625/93.091/96.973 ms
contacting nettest server..
Local IP: 98.174.205.26
Ping: 93.8 msec
Port: 80: 454 KB/sec 16 KB/sec 480 KB/sec 500
Port: 80: 521 KB/sec 18 KB/sec 549 KB/sec 500
Port: 443: 397 KB/sec 13 KB/sec 418 KB/sec 500
Port: 443: 453 KB/sec 15 KB/sec 478 KB/sec 500
Port: 7255: 476 KB/sec 16 KB/sec 503 KB/sec 500
Port: 7255: 416 KB/sec 14 KB/sec 438 KB/sec 500
Port: 7003: 460 KB/sec 16 KB/sec 486 KB/sec 500
Port: 7003: 414 KB/sec 14 KB/sec 437 KB/sec 500
Port: 7202: 455 KB/sec 16 KB/sec 481 KB/sec 500
Port: 7202: 412 KB/sec 14 KB/sec 435 KB/sec 500
Port: 7499: 379 KB/sec 13 KB/sec 400 KB/sec 500
Port: 7499: 522 KB/sec 19 KB/sec 552 KB/sec 500
Port: 80: 464 KB/sec 18 KB/sec 492 KB/sec 500
Idle NIC bandwidth Send: 1 KB/sec Recv: 1 KB/sec
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms CISCO01159 [192.168.1.1]
2 13 ms 8 ms 9 ms 10.145.224.1
3 8 ms 8 ms 8 ms 172.21.1.8
4 10 ms 10 ms 12 ms 70.169.75.84
5 22 ms 9 ms 8 ms chnddsrj01-ae2.0.rd.ph.cox.net [70.169.76.229]
6 21 ms 19 ms 21 ms 68.1.5.137
7 21 ms 21 ms 21 ms ge-11-2-0.mpr1.lax12.us.above.net [64.125.13.13]
8 36 ms 20 ms * xe-3-2-0.cr2.lax112.us.above.net [64.125.21.125]
9 58 ms 46 ms * xe-3-2-0.cr2.iah1.us.above.net [64.125.30.49]
10 79 ms 103 ms 76 ms xe-5-0-0.cr2.dca2.us.above.net [64.125.31.250]
11 86 ms 87 ms 86 ms xe-1-1-0.mpr4.bos2.us.above.net [64.125.24.117]
12 85 ms 85 ms 85 ms xe-0-0-0.mpr3.bos2.us.above.net [64.125.25.61]
13 86 ms 87 ms 90 ms 208.184.110.70.IPYX-072053-002-ZYO.above.net [208.184.110.70]
14 87 ms 94 ms 92 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
15 93 ms 111 ms 102 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
16 96 ms 93 ms 93 ms 208.95.185.41
Trace complete.
contacting nettest server..
Local IP: 98.174.205.26
Ping: 93.8 msec
Port: 80: 575 KB/sec 20 KB/sec 607 KB/sec 500
Port: 80: 504 KB/sec 17 KB/sec 531 KB/sec 500
Port: 443: 469 KB/sec 16 KB/sec 494 KB/sec 500
Port: 443: timed out
Port: 7255: 58 KB/sec 5 KB/sec 63 KB/sec 500
Port: 7255: 348 KB/sec 15 KB/sec 369 KB/sec 500
Port: 7003: timed out
Port: 7003: timed out
Port: 7202: 120 KB/sec 5 KB/sec 127 KB/sec 500
Port: 7202: 469 KB/sec 27 KB/sec 498 KB/sec 500
Port: 7499: 526 KB/sec 19 KB/sec 557 KB/sec 500
Port: 7499: 380 KB/sec 13 KB/sec 401 KB/sec 500
Port: 80: 488 KB/sec 23 KB/sec 516 KB/sec 500
Idle NIC bandwidth Send: 1 KB/sec Recv: 2 KB/sec
here is my tracert and nettest results as I am getting alot of lag and rubberbanding now.
I am on virgimedia in the uk
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\grazazel>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 28 ms 11 ms 44 ms cpc1-wisb1-2-0-gw.4-4.cable.virginmedia.com [80.
6.240.1]
2 10 ms 10 ms 11 ms pete-core-1a-ae1-520.network.virginmedia.net [80
.3.129.53]
3 10 ms 11 ms 11 ms pete-core-2a-ae2-0.network.virginmedia.net [212.
43.163.217]
4 13 ms 11 ms 11 ms nrth-bb-1b-ae15-0.network.virginmedia.net [62.25
3.175.138]
5 12 ms 12 ms 16 ms nrth-bb-1c-ae1-0.network.virginmedia.net [62.253
.174.110]
6 13 ms 11 ms 11 ms nrth-tmr-1-ae1-0.network.virginmedia.net [213.10
5.159.30]
7 37 ms 31 ms 28 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.
185.81]
8 37 ms 36 ms 37 ms be5089.mag21.fra03.atlas.cogentco.com [130.117.1
4.133]
9 37 ms 36 ms 35 ms te0-7-0-12.mpd21.fra03.atlas.cogentco.com [154.5
4.77.145]
10 40 ms 40 ms 36 ms te0-3-0-2.mpd22.ams03.atlas.cogentco.com [154.54
.39.185]
11 32 ms 30 ms 31 ms te0-0-0-0.mpd21.lon13.atlas.cogentco.com [130.11
7.1.98]
12 102 ms 106 ms 101 ms te0-7-0-3.ccr22.bos01.atlas.cogentco.com [154.54
.42.101]
13 295 ms 197 ms 202 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
14 102 ms 105 ms 107 ms 38.111.40.114
15 104 ms 102 ms 103 ms 208.95.185.41
Trace complete.
C:\Users\grazazel>
contacting nettest server..
Local IP: 80.6.241.160
Ping: 107.7 msec
Port: 80: 318 KB/sec 9 KB/sec 345 KB/sec 500
Port: 80: 471 KB/sec 12 KB/sec 516 KB/sec 500
Port: 443: 302 KB/sec 8 KB/sec 325 KB/sec 500
Port: 443: timed out
Port: 7255: timed out
Port: 7255: timed out
Port: 7003: 209 KB/sec 6 KB/sec 223 KB/sec 500
Port: 7003: 376 KB/sec 10 KB/sec 408 KB/sec 500
Port: 7202: 365 KB/sec 9 KB/sec 396 KB/sec 500
Port: 7202: 449 KB/sec 12 KB/sec 490 KB/sec 500
Port: 7499: 416 KB/sec 11 KB/sec 452 KB/sec 500
Port: 7499: 447 KB/sec 11 KB/sec 488 KB/sec 500
Port: 80: 339 KB/sec 9 KB/sec 366 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
Local IP: 98.233.160.72
Ping: 22.4 msec
Port: 80: 1755 KB/sec 69 KB/sec 1860 KB/sec 500
Port: 80: 1579 KB/sec 53 KB/sec 1664 KB/sec 500
Port: 443: 1128 KB/sec 35 KB/sec 1185 KB/sec 500
Port: 443: 384 KB/sec 14 KB/sec 404 KB/sec 500
Port: 7255: 62 KB/sec 3 KB/sec 66 KB/sec 500
Port: 7255: 1555 KB/sec 50 KB/sec 1635 KB/sec 500
Port: 7003: 55 KB/sec 2 KB/sec 59 KB/sec 500
Port: 7003: 1717 KB/sec 56 KB/sec 1808 KB/sec 500
Port: 7202: 1381 KB/sec 44 KB/sec 1452 KB/sec 500
Port: 7202: 1515 KB/sec 46 KB/sec 1592 KB/sec 500
Port: 7499: 1681 KB/sec 54 KB/sec 1767 KB/sec 500
Port: 7499: 237 KB/sec 9 KB/sec 250 KB/sec 500
Port: 80: 1836 KB/sec 59 KB/sec 1934 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 1 KB/sec
hit return to exit
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms 2 ms 1 ms 10.0.0.1
2 27 ms 29 ms 29 ms c-98-233-160-1.hsd1.md.comcast.net [98.233.160.1
]
3 17 ms 17 ms 10 ms xe-4-2-0-32767-sur01.owingsmills.md.bad.comcast.
net [68.85.80.37]
4 80 ms 12 ms 12 ms xe-5-0-0-0-ar04.whitemarsh.md.bad.comcast.net [6
8.85.115.17]
5 15 ms 19 ms 32 ms he-3-4-0-0-11-cr01.newyork.ny.ibone.comcast.net
[68.86.94.177]
6 16 ms 16 ms 14 ms he-0-10-0-0-pe03.111eighthave.ny.ibone.comcast.n
et [68.86.83.90]
7 * 16 ms * be7922.ccr21.jfk10.atlas.cogentco.com [154.54.13
.161]
8 23 ms 16 ms 16 ms te0-1-0-2.ccr21.jfk07.atlas.cogentco.com [154.54
.86.225]
9 17 ms 30 ms 18 ms te0-6-0-4.ccr22.jfk02.atlas.cogentco.com [154.54
.47.5]
10 21 ms 21 ms 22 ms te0-1-0-4.ccr22.bos01.atlas.cogentco.com [154.54
.6.9]
11 58 ms 210 ms 216 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
12 34 ms 22 ms 30 ms 38.111.40.114
13 29 ms 21 ms 22 ms 208.95.185.41
Trace complete.
C
STO was rubberbanding and I lagged out and disconnect from the server every 5-7min
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms phamrouter.home [10.10.1.1]
2 1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
3 7 ms 8 ms 8 ms L100.WASHDC-VFTTP-111.verizon-gni.net [96.241.147.1]
4 13 ms 10 ms 8 ms G0-12-4-1.WASHDC-LCR-21.verizon-gni.net [130.81.187.158]
5 10 ms 38 ms 70 ms ae3-0.RES-BB-RTR1.verizon-gni.net [130.81.199.13
0]
6 19 ms 18 ms 21 ms 0.ae1.XL3.BOS4.ALTER.NET [140.222.226.13]
7 23 ms 23 ms 21 ms 0.xe-8-1-0.GW15.BOS4.ALTER.NET [152.63.24.30]
8 27 ms 23 ms 23 ms internap-gw.customer.alter.net [152.179.134.214]
9 21 ms 21 ms 23 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
10 85 ms 88 ms 89 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
11 81 ms 81 ms 80 ms 208.95.185.41
contacting nettest server..
Local IP: 72.83.64.82
Ping: 120.0 msec
Port: 80: 8 KB/sec 1 KB/sec 10 KB/sec 500
Port: 80: 11 KB/sec 1 KB/sec 13 KB/sec 500
Port: 443: 9 KB/sec 8 KB/sec 17 KB/sec 500
Port: 443: 12 KB/sec 1 KB/sec 14 KB/sec 500
Port: 7255: 8 KB/sec 1 KB/sec 9 KB/sec 500
Port: 7255: 17 KB/sec 1 KB/sec 20 KB/sec 500
Port: 7003: 9 KB/sec 1 KB/sec 11 KB/sec 500
Port: 7003: 7 KB/sec 7 KB/sec 19 KB/sec 500
Port: 7202: 14 KB/sec 1 KB/sec 16 KB/sec 500
Port: 7202: 16 KB/sec 1 KB/sec 18 KB/sec 500
Port: 7499: timed out
Port: 7499: timed out
Here's my results:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 4 ms 5 ms 3 ms L100.LSANCA-VFTTP-121.verizon-gni.net [173.58.73
.1]
3 8 ms 8 ms 11 ms G0-6-1-6.LSANCA-LCR-22.verizon-gni.net [130.81.9
6.24]
4 7 ms 7 ms 8 ms ae4-0.LAX01-BB-RTR2.verizon-gni.net [130.81.199.
114]
5 79 ms 78 ms 80 ms 0.ae2.XL4.BOS4.ALTER.NET [140.222.226.19]
6 79 ms 86 ms 79 ms 0.xe-11-3-0.GW15.BOS4.ALTER.NET [152.63.21.166]
7 93 ms 92 ms 92 ms internap-gw.customer.alter.net [152.179.134.214]
8 81 ms 80 ms 81 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
9 139 ms 147 ms 143 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
10 138 ms 138 ms 138 ms 208.95.185.41
Trace complete.
C:\Windows\system32>
contacting nettest server..
Local IP: 98.112.106.105
Ping: 136.4 msec
Port: 80: 27 KB/sec 38 KB/sec 442 KB/sec 500
Port: 80: 28 KB/sec 46 KB/sec 468 KB/sec 500
Port: 443: 24 KB/sec 43 KB/sec 476 KB/sec 500
Port: 443: 29 KB/sec 43 KB/sec 441 KB/sec 500
Port: 7255: 30 KB/sec 43 KB/sec 448 KB/sec 500
Port: 7255: 28 KB/sec 39 KB/sec 447 KB/sec 500
Port: 7003: 33 KB/sec 44 KB/sec 458 KB/sec 500
Port: 7003: 28 KB/sec 41 KB/sec 467 KB/sec 500
Port: 7202: 25 KB/sec 45 KB/sec 463 KB/sec 500
Port: 7202: 29 KB/sec 46 KB/sec 481 KB/sec 500
Port: 7499:
That's enough to tell what your issue is... Read this article... http://gigaom.com/2013/06/17/having-problems-with-your-netflix-you-can-blame-verizon/
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Coyne>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 7 ms 5 ms 5 ms L100.BLTMMD-VFTTP-45.verizon-gni.net [98.117.58.
1]
3 9 ms 10 ms 11 ms G0-7-1-7.BLTMMD-LCR-21.verizon-gni.net [130.81.2
17.252]
4 11 ms 10 ms 12 ms ae4-0.RES-BB-RTR1.verizon-gni.net [130.81.209.23
0]
5 23 ms 22 ms 22 ms 0.ae1.XL4.BOS4.ALTER.NET [140.222.226.15]
6 22 ms 22 ms 23 ms 0.ge-9-3-0.GW15.BOS4.ALTER.NET [152.63.24.54]
7 25 ms 24 ms 26 ms internap-gw.customer.alter.net [152.179.134.214]
8 24 ms 23 ms 22 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
9 33 ms 34 ms 35 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
10 68 ms 70 ms 70 ms 208.95.185.41
Trace complete.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 7 ms 6 ms 6 ms L100.BLTMMD-VFTTP-14.verizon-gni.net [72.81.130.1]
3 9 ms 10 ms 11 ms G0-5-2-3.BLTMMD-LCR-21.verizon-gni.net [130.81.185.156]
4 10 ms 10 ms 9 ms ae4-0.RES-BB-RTR1.verizon-gni.net [130.81.209.230]
5 20 ms 20 ms 23 ms 0.ae1.XL4.BOS4.ALTER.NET [140.222.226.15]
6 22 ms 20 ms 57 ms 0.ge-9-0-0.GW15.BOS4.ALTER.NET [152.63.24.42]
7 23 ms 23 ms 24 ms internap-gw.customer.alter.net [152.179.134.214]
8 59 ms 218 ms 222 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
9 73 ms 82 ms 71 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
10 84 ms 83 ms 86 ms 208.95.185.41
Trace complete.
contacting nettest server..
Local IP: 96.244.84.231
Ping: 75.0 msec
Port: 80: 813 KB/sec 395 KB/sec 874 KB/sec 500
Port: 80: 681 KB/sec 401 KB/sec 733 KB/sec 500
Port: 443: 792 KB/sec 576 KB/sec 853 KB/sec 500
Port: 443: 757 KB/sec 359 KB/sec 813 KB/sec 500
Port: 7255: 648 KB/sec 442 KB/sec 702 KB/sec 500
Port: 7255: 652 KB/sec 490 KB/sec 704 KB/sec 500
Port: 7003: 685 KB/sec 394 KB/sec 739 KB/sec 500
Port: 7003: 715 KB/sec 382 KB/sec 770 KB/sec 500
Port: 7202: 429 KB/sec 373 KB/sec 467 KB/sec 500
Port: 7202: 759 KB/sec 460 KB/sec 815 KB/sec 500
Port: 7499: 732 KB/sec 481 KB/sec 791 KB/sec 500
Port: 7499: 675 KB/sec 310 KB/sec 728 KB/sec 500
Port: 80: 679 KB/sec 356 KB/sec 738 KB/sec 500
Idle NIC bandwidth Send: 347 KB/sec Recv: 17 KB/sec
hit return to exit
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\school_user>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 6 ms 2 ms 2 ms Wireless_Broadband_Router.home [192.168.1.1]
2 9 ms 12 ms 8 ms L100.NWRKNJ-VFTTP-116.verizon-gni.net [71.172.24
4.1]
3 10 ms 11 ms 7 ms G0-5-1-6.NWRKNJ-LCR-22.verizon-gni.net [130.81.2
15.76]
4 10 ms 9 ms 8 ms ae2-0.NWRK-BB-RTR2.verizon-gni.net [130.81.209.1
70]
5 43 ms 16 ms 37 ms 0.ge-1-1-0.XL4.BOS4.ALTER.NET [152.63.6.153]
6 18 ms 21 ms 18 ms 0.ge-9-3-0.GW15.BOS4.ALTER.NET [152.63.24.54]
7 20 ms 19 ms 18 ms internap-gw.customer.alter.net [152.179.134.214]
8 20 ms 19 ms 23 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
9 103 ms 103 ms 111 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
10 94 ms 96 ms 99 ms 208.95.185.41
Trace complete.
C:\Users\school_user>
and from the second one...
contacting nettest server..
Local IP: 74.102.31.154
Ping: 111.1 msec
Port: 80: 64 KB/sec 6 KB/sec 77 KB/sec 500
Port: 80: 43 KB/sec 2 KB/sec 46 KB/sec 500
Port: 443: 60 KB/sec 3 KB/sec 64 KB/sec 500
Port: 443: 51 KB/sec 2 KB/sec 54 KB/sec 500
Port: 7255: 65 KB/sec 3 KB/sec 70 KB/sec 500
Port: 7255: 51 KB/sec 4 KB/sec 55 KB/sec 500
Port: 7003: 56 KB/sec 3 KB/sec 59 KB/sec 500
Port: 7003: 100 KB/sec 5 KB/sec 108 KB/sec 500
Port: 7202: 60 KB/sec 2 KB/sec 63 KB/sec 500
Port: 7202: 72 KB/sec 3 KB/sec 76 KB/sec 500
Port: 7499: 48 KB/sec 2 KB/sec 51 KB/sec 500
Port: 7499: 75 KB/sec 3 KB/sec 79 KB/sec 500
Port: 80: 66 KB/sec 3 KB/sec 73 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 1 KB/sec
hit return to exit
This is all not good please help.
Fleet Leader of:
Liberty Task Force/Liberty Honor Guard
Pride of the Federation/Pride of the Empire
Liberty Guardians
U.S.S. Liberty, NX-42813-L, T-6 Legendary Odyssey Class
Game Handle: Grayfox@GrayfoxJames
Website: https://www.libertytaskforce.com
Armada (STOFA Member Fleet): https://www.libertytaskforce.com/stofa
Discord: https://discord.gg/bGp9N7z
Twitter: STOFA@LTFGrayfox
Email: CSDynamix@Hotmail.com
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Windows\system32>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 10.10.10.1
2 1 ms 1 ms 1 ms dslrouter.westell.com [192.168.1.1]
3 25 ms 25 ms 26 ms 10.5.103.1
4 26 ms 26 ms 26 ms ge-2-2-1-0.NWRK-CORE-RTR2.verizon-gni.net [130.8
1.4.81]
5 68 ms 26 ms 26 ms xe-3-0-0-0.NWRK-BB-RTR2.verizon-gni.net [130.81.
20.162]
6 34 ms 34 ms 34 ms 0.ge-1-1-0.XL4.BOS4.ALTER.NET [152.63.6.153]
7 34 ms 34 ms 33 ms 0.xe-11-0-0.GW15.BOS4.ALTER.NET [152.63.21.42]
8 59 ms 56 ms 56 ms internap-gw.customer.alter.net [152.179.134.214]
9 41 ms 41 ms 35 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
10 55 ms 54 ms 55 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
11 56 ms 58 ms 56 ms 208.95.185.41
Trace complete.
C:\Windows\system32>
conatcting nettest server..timed out
hit return to exit
I use Verizon DSL. NJ USA
Verizon appears to be a common theme in many of these posts.
contacting nettest server..
Local IP:
Ping: 30.0 msec
Port: 80: 1540 KB/sec 41 KB/sec 1623 KB/sec 500
Port: 80: 1459 KB/sec 42 KB/sec 1537 KB/sec 500
Port: 443: 1506 KB/sec 46 KB/sec 1586 KB/sec 500
Port: 443: 1623 KB/sec 43 KB/sec 1709 KB/sec 500
Port: 7255: 1551 KB/sec 46 KB/sec 1636 KB/sec 500
Port: 7255: 1511 KB/sec 40 KB/sec 1592 KB/sec 500
Port: 7003: 1362 KB/sec 36 KB/sec 1434 KB/sec 500
Port: 7003: 1636 KB/sec 40 KB/sec 1724 KB/sec 500
Port: 7202: 1616 KB/sec 52 KB/sec 1703 KB/sec 500
Port: 7202: 1573 KB/sec 45 KB/sec 1657 KB/sec 500
Port: 7499: 1868 KB/sec 61 KB/sec 1974 KB/sec 500
Port: 7499: 1824 KB/sec 64 KB/sec 1942 KB/sec 500
Port: 80: 1600 KB/sec 40 KB/sec 1687 KB/sec 500
Idle NIC bandwidth Send: 1 KB/sec Recv: 0 KB/sec
hit return to exit
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 7 ms 7 ms 10.188.128.1
3 7 ms 7 ms 7 ms crr02spbgsc-tge-0-3-0-4.spbg.sc.charter.com [96.
34.93.136]
4 8 ms 10 ms 8 ms crr12spbgsc-tge-0-1-0-16.spbg.sc.charter.com [96
.34.92.232]
5 9 ms 13 ms 14 ms bbr01spbgsc-bue-4.spbg.sc.charter.com [96.34.2.5
0]
6 9 ms 9 ms 13 ms cha-b1-link.telia.net [213.248.86.173]
7 17 ms 17 ms 18 ms ash-bb4-link.telia.net [213.155.132.166]
8 94 ms 16 ms 17 ms ash-b1-link.telia.net [213.155.130.3]
9 17 ms 18 ms 16 ms te0-5-0-17.mpd22.iad02.atlas.cogentco.com [154.5
4.10.57]
10 19 ms 21 ms 17 ms be2045.mpd22.dca01.atlas.cogentco.com [154.54.26
.117]
11 24 ms 25 ms 25 ms te0-0-0-5.mpd22.jfk02.atlas.cogentco.com [154.54
.42.38]
12 30 ms 29 ms 29 ms te0-4-0-7.ccr22.bos01.atlas.cogentco.com [154.54
.5.249]
13 30 ms 30 ms 31 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
14 38 ms 35 ms 35 ms 38.111.40.114
15 28 ms 29 ms 29 ms 208.95.185.41
Trace complete.
My ISP is Charter Communications, Spartanburg SC
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\windows\system32>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms 1 ms 2 ms BThomehub.home [192.168.1.254]
2 10 ms 9 ms 9 ms 217.32.142.5
3 9 ms 10 ms 10 ms 217.32.142.46
4 28 ms 12 ms 12 ms 213.120.163.70
5 11 ms 11 ms 11 ms 31.55.165.227
6 25 ms 11 ms 10 ms 31.55.165.109
7 9 ms 9 ms 12 ms acc2-10GigE-9-3-0.mr.21cn-ipp.bt.net [109.159.25
0.230]
8 20 ms 22 ms 19 ms core1-te0-12-0-4.ilford.ukcore.bt.net [109.159.2
50.133]
9 20 ms 26 ms 20 ms peer2-xe3-1-0.telehouse.ukcore.bt.net [109.159.2
54.229]
10 35 ms 22 ms 20 ms 166-49-211-164.eu.bt.net [166.49.211.164]
11 75 ms 17 ms 19 ms 166-49-211-38.eu.bt.net [166.49.211.38]
12 93 ms 93 ms 95 ms xe-4-3-0.bos10.ip4.tinet.net [89.149.183.13]
13 94 ms 94 ms 95 ms internap-gw.ip4.tinet.net [77.67.77.54]
14 92 ms 96 ms 96 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
15 93 ms 103 ms 105 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
16 100 ms 97 ms 94 ms 208.95.185.41
Trace complete.
C:\windows\system32>
contacting nettest server..
Local IP: 86.143.53.118
Ping: 90.9 msec
Port: 80: 396 KB/sec 15 KB/sec 423 KB/sec 500
Port: 80: 397 KB/sec 19 KB/sec 426 KB/sec 500
Port: 443: 393 KB/sec 15 KB/sec 420 KB/sec 500
Port: 443: 399 KB/sec 15 KB/sec 425 KB/sec 500
Port: 7255: 398 KB/sec 15 KB/sec 423 KB/sec 500
Port: 7255: 269 KB/sec 13 KB/sec 287 KB/sec 500
Port: 7003: 392 KB/sec 15 KB/sec 418 KB/sec 500
Port: 7003: 398 KB/sec 15 KB/sec 422 KB/sec 500
Port: 7202: 390 KB/sec 16 KB/sec 414 KB/sec 500
Port: 7202: 397 KB/sec 15 KB/sec 421 KB/sec 500
Port: 7499: 377 KB/sec 14 KB/sec 400 KB/sec 500
Port: 7499: 396 KB/sec 15 KB/sec 421 KB/sec 500
Port: 80: 397 KB/sec 15 KB/sec 423 KB/sec 500
Idle NIC bandwidth Send: 1 KB/sec Recv: 5 KB/sec
hit return to exit
I use BT broadband in the UK and it usually tests around 5 meg. Everything else is working fine, but rubber banding is really bad at the moment.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\User>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 7 ms 5 ms 9 ms 10.204.0.1
2 * * * Request timed out.
3 * * * Request timed out.
4 7 ms 7 ms 6 ms te1-4.ccr01.tll01.atlas.cogentco.com [149.6.188.
33]
5 12 ms 14 ms 13 ms te0-1-1-1.ccr21.sto03.atlas.cogentco.com [154.54
.75.105]
6 28 ms 30 ms 27 ms te0-1-0-3.ccr41.ham01.atlas.cogentco.com [130.11
7.51.54]
7 44 ms 39 ms 37 ms te0-5-0-7.ccr21.ams03.atlas.cogentco.com [154.54
.73.101]
8 51 ms 50 ms 44 ms te0-3-0-0.mpd21.lon13.atlas.cogentco.com [130.11
7.2.81]
9 119 ms 118 ms 122 ms te0-3-0-4.ccr21.bos01.atlas.cogentco.com [154.54
.30.129]
10 119 ms 122 ms 113 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
11 * 116 ms 123 ms 38.111.40.114
12 115 ms 114 ms 115 ms 208.95.185.41
Trace complete.
contacting nettest server..
Local IP: 82.131.65.105
Ping: 231.1 msec
Port: 80: 104 KB/sec 6 KB/sec 112 KB/sec 500
Port: 80: 114 KB/sec 5 KB/sec 121 KB/sec 500
Port: 443: timed out
Port: 443: 133 KB/sec 6 KB/sec 142 KB/sec 500
Port: 7255: 95 KB/sec 5 KB/sec 102 KB/sec 500
Port: 7255: 225 KB/sec 10 KB/sec 239 KB/sec 500
Port: 7003: timed out
Port: 7003: 256 KB/sec 11 KB/sec 272 KB/sec 500
Port: 7202: 101 KB/sec 4 KB/sec 106 KB/sec 500
Port: 7202: 218 KB/sec 9 KB/sec 233 KB/sec 500
Port: 7499: 53 KB/sec 3 KB/sec 56 KB/sec 500
Port: 7499: 326 KB/sec 13 KB/sec 347 KB/sec 500
Port: 80: 15 KB/sec 1 KB/sec 16 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
U.S.S. Buteo Regalis - Brigid Multi-Mission Surveillance Explorer build
R.R.W. Ri Maajon - Khopesh Tactical Dreadnought Warbird build
My Youtube channel containing STO videos.
TRACERT:
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 3 ms 12 ms 1 ms 192.168.1.1
2 10 ms 8 ms 9 ms 73.97.114.1
3 8 ms 10 ms 11 ms te-0-2-0-8-ur08.seattle.wa.seattle.comcast.net [
68.87.207.105]
4 9 ms 9 ms 12 ms ae-20-0-ar03.seattle.wa.seattle.comcast.net [69.
139.164.129]
5 11 ms 13 ms 13 ms he-1-5-0-0-11-cr01.seattle.wa.ibone.comcast.net
[68.86.94.65]
6 12 ms 9 ms 9 ms be-13-pe03.seattle.wa.ibone.comcast.net [68.86.8
4.110]
7 41 ms 39 ms 41 ms as174.seattle.wa.ibone.comcast.net [66.208.228.1
10]
8 38 ms 40 ms 41 ms be2085.ccr21.slc01.atlas.cogentco.com [154.54.2.
198]
9 57 ms 56 ms 38 ms te0-0-0-12.ccr21.den01.atlas.cogentco.com [154.5
4.45.42]
10 94 ms 90 ms 108 ms te0-4-0-2.mpd22.mci01.atlas.cogentco.com [154.54
.45.50]
11 63 ms 61 ms 61 ms te0-7-0-4.ccr22.ord01.atlas.cogentco.com [154.54
.30.102]
12 140 ms 137 ms 137 ms te0-5-0-6.ccr22.bos01.atlas.cogentco.com [154.54
.45.242]
13 132 ms 134 ms 132 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
14 94 ms 89 ms 89 ms 38.111.40.114
15 85 ms 85 ms 85 ms 208.95.185.41
Trace complete.
NETTEST
contacting nettest server..
Ping: 85.8 msec
Port: 80: 603 KB/sec 19 KB/sec 634 KB/sec 500
Port: 80: 597 KB/sec 19 KB/sec 628 KB/sec 500
Port: 443: 576 KB/sec 19 KB/sec 606 KB/sec 500
Port: 443: 600 KB/sec 24 KB/sec 637 KB/sec 500
Port: 7255: 581 KB/sec 21 KB/sec 617 KB/sec 500
Port: 7255: 600 KB/sec 20 KB/sec 633 KB/sec 500
Port: 7003: 592 KB/sec 20 KB/sec 623 KB/sec 500
Port: 7003: 591 KB/sec 19 KB/sec 621 KB/sec 500
Port: 7202: 578 KB/sec 18 KB/sec 608 KB/sec 500
Port: 7202: 597 KB/sec 20 KB/sec 630 KB/sec 500
Port: 7499: 592 KB/sec 22 KB/sec 628 KB/sec 500
Port: 7499: 623 KB/sec 20 KB/sec 657 KB/sec 500
Port: 80: 590 KB/sec 19 KB/sec 621 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
TRIBBLE Hydra! Hail Janeway!
My ISP is Time Warner Cable. I use Google Public DNS.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms 6 ms 1 ms READYSHARE [192.168.1.1]
2 84 ms 62 ms 26 ms cpe-76-173-200-1.socal.res.rr.com [76.173.200.1]
3 28 ms 21 ms 11 ms tge0-7-0-1.lsadcafk02h.socal.rr.com [76.166.27.13]
4 14 ms 14 ms 15 ms agg20.chswcadq02r.socal.rr.com [72.129.27.34]
5 13 ms 16 ms 28 ms agg24.tustcaft-ccr01.socal.rr.com [72.129.25.2]
6 17 ms 23 ms 47 ms ae-6-0.cr0.lax30.tbone.rr.com [66.109.6.214]
7 16 ms 13 ms 15 ms 66.109.9.26
8 92 ms 102 ms 116 ms te0-0-0-19.ccr21.lax05.atlas.cogentco.com [154.54.10.249]
9 51 ms 50 ms 50 ms be2023.ccr21.lax01.atlas.cogentco.com [154.54.30.185]
10 139 ms 112 ms 102 ms be2065.ccr21.iah01.atlas.cogentco.com [154.54.5.65]
11 119 ms 123 ms 117 ms te0-2-0-7.mpd21.atl01.atlas.cogentco.com [154.54.2.221]
12 140 ms 108 ms 113 ms te0-2-0-3.ccr21.dca01.atlas.cogentco.com [154.54.24.9]
13 88 ms 86 ms 86 ms te0-0-0-20.ccr21.jfk02.atlas.cogentco.com [154.54.42.22]
14 108 ms 96 ms 124 ms te0-1-0-0.ccr21.bos01.atlas.cogentco.com [154.54.0.25]
15 280 ms 232 ms 217 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
16 97 ms 117 ms 129 ms 38.111.40.114
17 100 ms 90 ms 96 ms 208.95.185.41
Trace complete.
contacting nettest server..
Local IP: 76.173.203.107
Ping: 96.8 msec
Port: 80: 336 KB/sec 16 KB/sec 363 KB/sec 500
Port: 80: 338 KB/sec 11 KB/sec 363 KB/sec 500
Port: 443: 426 KB/sec 16 KB/sec 455 KB/sec 500
Port: 443: 335 KB/sec 12 KB/sec 358 KB/sec 500
Port: 7255: 355 KB/sec 13 KB/sec 378 KB/sec 500
Port: 7255: 383 KB/sec 13 KB/sec 406 KB/sec 500
Port: 7003: 320 KB/sec 11 KB/sec 342 KB/sec 500
Port: 7003: 337 KB/sec 12 KB/sec 360 KB/sec 500
Port: 7202: 358 KB/sec 13 KB/sec 384 KB/sec 500
Port: 7202: 412 KB/sec 14 KB/sec 439 KB/sec 500
Port: 7499: 417 KB/sec 15 KB/sec 446 KB/sec 500
Port: 7499: 367 KB/sec 13 KB/sec 391 KB/sec 500
Port: 80: 320 KB/sec 12 KB/sec 341 KB/sec 500
Idle NIC bandwidth Send: 1 KB/sec Recv: 6 KB/sec
I have Verizon FIOS.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [ - - - - - - -]
2 5 ms 4 ms 4 ms L100.NWRKNJ-VFTTP-87.verizon-gni.net [98.109.110.1]
3 7 ms 6 ms 7 ms G0-5-3-5.NWRKNJ-LCR-22.verizon-gni.net [130.81.182.102]
4 7 ms 7 ms 7 ms so-4-0-0-0.NWRK-BB-RTR2.verizon-gni.net [130.81.22.64]
5 49 ms 58 ms 19 ms 0.ge-1-1-0.XL4.BOS4.ALTER.NET [152.63.6.153]
6 17 ms 17 ms 18 ms 0.ge-9-2-0.GW15.BOS4.ALTER.NET [152.63.24.50]
7 20 ms 21 ms 20 ms internap-gw.customer.alter.net [152.179.134.214]
8 19 ms 24 ms 20 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
9 25 ms 21 ms 31 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
10 21 ms 20 ms 21 ms 208.95.185.41
Trace complete.
contacting nettest server..
Local IP:
Ping: 14.7 msec
Port: 80: 3168 KB/sec 69 KB/sec 3351 KB/sec 500
Port: 80: 3167 KB/sec 69 KB/sec 3354 KB/sec 500
Port: 443: 2993 KB/sec 64 KB/sec 3171 KB/sec 500
Port: 443: 3307 KB/sec 73 KB/sec 3505 KB/sec 500
Port: 7255: 3190 KB/sec 73 KB/sec 3381 KB/sec 500
Port: 7255: 3665 KB/sec 87 KB/sec 3886 KB/sec 500
Port: 7003: 2910 KB/sec 65 KB/sec 3076 KB/sec 500
Port: 7003: 3105 KB/sec 68 KB/sec 3284 KB/sec 500
Port: 7202: 3142 KB/sec 77 KB/sec 3327 KB/sec 500
Port: 7202: 3134 KB/sec 71 KB/sec 3315 KB/sec 500
Port: 7499: 3143 KB/sec 70 KB/sec 3325 KB/sec 500
Port: 7499: 3422 KB/sec 78 KB/sec 3619 KB/sec 500
Port: 80: 3370 KB/sec 76 KB/sec 3565 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
I'm convinced it's on their end. It's definitely not my computer which is more than powerful enough to run multiple instances of this game simultaneously. I never had an issue with lag like this when I played last year, and don't have lag issues in any other game.
It may be as simple as needing a server reboot. I don't know. What I do know is the lag has gotten steadily worse day after day since I started playing again, and somehow not everyone is getting it.
This is enough to tell what the problem is...
You need to look at this thread... http://sto-forum.perfectworld.com/showthread.php?t=815691&highlight=Verizon
Umm wait, I do have "server not responding" problems while ingame though. It usually only lasts a few seconds but it did kick me twice in a row the other day. I log in, patch and load my characters with no problems though so it's not as bad as what people in that thread are experiencing. It's also been over two weeks since the last post.
There's nothing in my tracert or nettest to indicate there's a problem either. In fact if I'm interpreting that nettest correctly (this is a test from me to Cryptic right?) I have a very fast connection all the way through, except for that Idle NIC. I don't know what that is. I mean I'm looking at at least 3k kb/sec on every port. Am I interpreting that wrong? Where is the problem?
What I will do is wait until peak hours, maybe 8 or 9 PM EDT, and run these tests again. I expect a significant difference in results.
(I do wish I could change my time zone on this forum, it's four hours behind me. I see no option to.)
Did you do the 'Net Test' at the time you were having the issue??? Due to fixed and limited amount of bandwidth that Verizon has implemented on its gateway to Cogent Communication, the issues will only show up when the gateway starts to approach maximum capacity. (In other words, during peak network 'prime time') Under non-peak conditions, the connection would look absolutely normal.... I suspect your issue is being caused by packet drop, caused by network congestion from the limited bandwidth of the gateway. The STO Client can tolerate a limited amount of packet drop on its connection (as some packet drop on a connection is a normal behavior for the Internet) but a large amount of packet drop will cause lag (due to multiple requests to resend missed data on a connection) and dropped connections.
The fact that not everyone is suffering from Lag, (I have none on my Comcast connection from the Silicon Valley...) shows that its not a STO Server capacity issue...
(And the Idle NIC is suppose to Zero. Its purpose is to indicate if a third party app, utility, or malicious trojan is stealing your network bandwidth in the background...)
My ISP says nothing's new - and I've not altered my computer one bit. Everything tells me the issue is at their end - but apparently the servers are fine.
So I have only one value above 180 in the tracert test - and in the nettest, there is clearly issue with Port 80, 443 and 7725.
If this is a Net test - testing the connection with their servers - this is surely not an issue at my end. Everything else I am doing on the internet is at the expected speed.
Any advice would be gratefully received.
1 2 ms 2 ms 2 ms www.routerlogin.com [192.168.0.1]
2 31 ms 31 ms 30 ms 10.55.200.14
3 31 ms 31 ms 30 ms 10.55.201.5
4 39 ms 36 ms 36 ms te-4-3.car2.Manchester1.Level3.net [195.50.121.1
93]
5 41 ms 41 ms 41 ms ae-11-11.car1.Manchesteruk1.Level3.net [4.69.133
.97]
6 41 ms 41 ms 41 ms ae-4-4.ebr1.London1.Level3.net [4.69.133.102]
7 41 ms 48 ms 49 ms ae-56-111.csw1.London1.Level3.net [4.69.153.114]
8 40 ms 41 ms 42 ms ae-116-3502.edge3.London1.Level3.net [4.69.166.1
34]
9 42 ms 40 ms 40 ms te0-7-0-1.ccr21.lon01.atlas.cogentco.com [130.11
7.15.241]
10 40 ms 40 ms 40 ms te0-1-0-5.ccr21.lon13.atlas.cogentco.com [130.11
7.1.2]
11 113 ms 113 ms 123 ms te0-2-0-4.ccr21.bos01.atlas.cogentco.com [66.28.
4.189]
12 115 ms 113 ms 116 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
13 122 ms 124 ms 125 ms 38.111.40.114
14 113 ms 113 ms 181 ms 208.95.185.41
Nettest
contacting nettest server..
Local IP: 77.86.89.131
Ping: 111.1 msec
Port: 80: 6 KB/sec 1 KB/sec 7 KB/sec 500
Port: 80: 16 KB/sec 1 KB/sec 18 KB/sec 500
Port: 443: 11 KB/sec 1 KB/sec 12 KB/sec 500
Port: 443: 76 KB/sec 3 KB/sec 80 KB/sec 500
Port: 7255: 353 KB/sec 16 KB/sec 374 KB/sec 500
Port: 7255: 10 KB/sec 2 KB/sec 12 KB/sec 500
Port: 7003: 336 KB/sec 23 KB/sec 395 KB/sec 500
Port: 7003: 325 KB/sec 37 KB/sec 517 KB/sec 500
Port: 7202: 336 KB/sec 18 KB/sec 371 KB/sec 500
Port: 7202: 323 KB/sec 26 KB/sec 435 KB/sec 500
Port: 7499: 323 KB/sec 19 KB/sec 349 KB/sec 500
Port: 7499: 338 KB/sec 20 KB/sec 435 KB/sec 500
Port: 80: 345 KB/sec 24 KB/sec 386 KB/sec 500
Idle NIC bandwidth Send: 9 KB/sec Recv: 273 KB/sec
hit return to exit
contacting nettest server..
Local IP:
Ping: 100.0 msec
Port: 80: 98 KB/sec 6 KB/sec 110 KB/sec 500
Port: 80: 91 KB/sec 6 KB/sec 103 KB/sec 500
Port: 443: 93 KB/sec 5 KB/sec 104 KB/sec 500
Port: 443: 213 KB/sec 10 KB/sec 231 KB/sec 500
Port: 7255: 90 KB/sec 7 KB/sec 103 KB/sec 500
Port: 7255: 79 KB/sec 7 KB/sec 94 KB/sec 500
Port: 7003: 104 KB/sec 6 KB/sec 115 KB/sec 500
Port: 7003: 92 KB/sec 7 KB/sec 104 KB/sec 500
Port: 7202: 94 KB/sec 6 KB/sec 108 KB/sec 500
Port: 7202: 95 KB/sec 6 KB/sec 107 KB/sec 500
Port: 7499: 112 KB/sec 7 KB/sec 125 KB/sec 500
Port: 7499: 139 KB/sec 8 KB/sec 162 KB/sec 500
Port: 80: 112 KB/sec 7 KB/sec 127 KB/sec 500
Idle NIC bandwidth Send: 3 KB/sec Recv: 6 KB/sec
So yeah it's really bad at peak times. There's nothing I can do about it. At least now that I know it's neither on my end nor Cryptic's end, I can (sort of) live with it.
What I need to do now is find a way to effectively complain to Verizon about this.
C:\Windows\system32>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 95 ms 30 ms 48 ms cpe-098-026-224-001.triad.res.rr.com [98.26.224.
1]
2 10 ms 27 ms 15 ms gi14-0-0-3061.gnboncsg-rtr2.triad.rr.com [24.28.
229.57]
3 32 ms 15 ms 18 ms 24.93.64.76
4 21 ms 23 ms 18 ms bu-ether14.atlngamq46w-bcr00.tbone.rr.com [66.10
9.6.82]
5 19 ms 17 ms 18 ms 107.14.19.99
6 66 ms 40 ms 39 ms te0-0-0-10.ccr21.atl02.atlas.cogentco.com [154.5
4.12.109]
7 70 ms 41 ms 48 ms be2051.ccr22.atl01.atlas.cogentco.com [154.54.0.
161]
8 60 ms 1177 ms 41 ms te0-0-0-3.ccr22.dca01.atlas.cogentco.com [154.54
.28.217]
9 73 ms 73 ms 74 ms te0-0-0-2.ccr22.jfk02.atlas.cogentco.com [154.54
.41.10]
10 79 ms 80 ms 79 ms te0-6-0-1.ccr21.bos01.atlas.cogentco.com [154.54
.44.50]
11 112 ms 223 ms 210 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
12 40 ms 70 ms 53 ms 38.111.40.114
13 42 ms 37 ms 37 ms 208.95.185.41
Trace complete.
C:\Windows\system32>
contacting nettest server..
Local IP: 98.26.236.234
Ping: 40.6 msec
Port: 80: 1167 KB/sec 37 KB/sec 1229 KB/sec 500
Port: 80: 1166 KB/sec 48 KB/sec 1235 KB/sec 500
Port: 443: 1268 KB/sec 44 KB/sec 1341 KB/sec 500
Port: 443: 1183 KB/sec 41 KB/sec 1251 KB/sec 500
Port: 7255: 1150 KB/sec 38 KB/sec 1211 KB/sec 500
Port: 7255: 1183 KB/sec 44 KB/sec 1251 KB/sec 500
Port: 7003: 1207 KB/sec 40 KB/sec 1275 KB/sec 500
Port: 7003: 1240 KB/sec 42 KB/sec 1312 KB/sec 500
Port: 7202: 1137 KB/sec 40 KB/sec 1202 KB/sec 500
Port: 7202: 1152 KB/sec 39 KB/sec 1219 KB/sec 500
Port: 7499: 1226 KB/sec 46 KB/sec 1299 KB/sec 500
Port: 7499: 1193 KB/sec 40 KB/sec 1257 KB/sec 500
Port: 80: 1180 KB/sec 41 KB/sec 1247 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
If your network connection (e.g. modem/router) is going down, the issue isn't with STO (as there's nothing the STO Servers can do but send network data), the issue is with your router/modem...
The actual issue involved is the number of simultaneous network connections your network/modem supports. Low end modem/routers are known to have thrashing problems with fewer then 2 dozen simultaneous network connections, and STO is already documented with causing problems with low end routers, due to the number of simultaneous network connections it uses...
There are some things you could try, such as shutting down all other background networking apps (such as streaming music, bit-torrent, etc...) and disable the STO in-game voice chat functionality. If this doesn't help enough to correct the problem, then you're going to have to contact your ISP, and invest in a more capable router/modem...