Cryptic Launcher Has Stopped Working

Comments

• tentatur Member Posts: 4 Arc User

  August 2013 edited August 2013

  damienvryce2 wrote: »

  My comp just completed a windows update. Now every time I start the launcher I get a message that says "Cryptic Launcher Has Stopped Working". I can not do a system restore because for some reason my system protection was turned off and now I have no restore points to go back to. I know it's not much to go on but any help would be appreciated.
  
  
  Problem Event Name: APPCRASH
  Application Name: Star Trek Online.exe
  Application Version: 2013.6.21.1503
  Application Timestamp: 51c4cda4
  Fault Module Name: nvdxgiwrap.dll
  Fault Module Version: 8.17.12.6721
  Fault Module Timestamp: 4d5eadc6
  Exception Code: c0000005
  Exception Offset: 0000285a
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
  Additional Information 1: d4ed
  Additional Information 2: d4ed4ad18f00b43c7f0227ef44ba0db7
  Additional Information 3: 8610
  Additional Information 4: 86106d5c202bd0cbdde4f36925a0766
  
  I hope the above info is useful.

  
  I got similar problems. i saw arc update... when try enter sto, crash bugget}} Nombre del evento de problema: APPCRASH
  Nombre de la aplicaci?n: Star Trek Online.exe
  Versi?n de la aplicaci?n: 2013.7.30.1747
  Marca de tiempo de la aplicaci?n: 51f85eab
  Nombre del m?dulo con errores: nvdxgiwrap.dll
  Versi?n del m?dulo con errores: 8.17.12.6744
  Marca de tiempo del m?dulo con errores: 4d6d2d09
  C?digo de excepci?n: c0000005
  Desplazamiento de excepci?n: 0000285a
  Versi?n del sistema operativo: 6.1.7601.2.1.0.768.3
  Id. de configuraci?n regional: 13322
  Informaci?n adicional 1: d4ed
  Informaci?n adicional 2: d4ed4ad18f00b43c7f0227ef44ba0db7
  Informaci?n adicional 3: 62d4
  Informaci?n adicional 4: 62d4fcd8ffcae0af71529191b5dcd3bd
  
  is same error

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• anazonda Member Posts: 8,399 Arc User

  August 2013 edited August 2013

  Update your nVidia drivers.

  Don't look silly... Don't call it the "Z-Store/Zen Store"...

  pwebranflakes wrote: »

  Let me put the rumors to rest: it's definitely still the C-Store (Cryptic Store) It just takes ZEN.

  Like Duty Officers? Support effords to gather ideas

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• ruaidhri75 Member Posts: 0 Arc User

  August 2013 edited August 2013

  I'm getting the same issue, but I don't have an nvidia graphics card. Any suggestion on how to help me? I've run all kinds of updates and still can't get in.
  
  Problem Event Name: APPCRASH
  Application Name: Star Trek Online.exe
  Application Version: 2013.7.30.1747
  Application Timestamp: 51f85eab
  Fault Module Name: D3D10Warp.dll
  Fault Module Version: 6.2.9200.16492
  Fault Module Timestamp: 50f3177e
  Exception Code: c0000005
  Exception Offset: 0000b795
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 4105
  Additional Information 1: cfe1
  Additional Information 2: cfe17b4d4a01ed9a6fdd1b32ab8a52b0
  Additional Information 3: 824e
  Additional Information 4: 824e4c372dca9723a6bdf9961076543c

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