THERE IS A LINK TO EU LAWS , REGARDING CUSTOMER SERVICE AND HOW MANY RIGHTS WE HAVE AS CUSTOMERS , AND IT WILL ALSO SHOW US , THE PAYING GAMERS , HOW MANY OF THOSE RIGHTS YOU VIOLATE WHEN YOU DELETE TICKETS WITHOTU REPLY , WHEN YOU DONT ANSWER WRITTEN COMPLAINTS , WHICH IS EXACTLY WHAT A TICKET IS , IT IS A WRITTEN COMPLAINT DIRECTED STRAIGHT TO THE DEPARTMENT YOU THE 'SUPPLIER' WANT IT TO GO TO , AND YET YOU STILL DO NOT DEAL WITH IT PROPERLY ?
COME ON PEOPLE , BETWEEN US , WE CAN MAKE THEM PROVIDE THE SUPPORT THEY SHOULD HAVE BEEN GIVING FOR 3 YEARS OR MORE ALREADY , BY SIMPLY KNOWING YOUR RIGHTS !!!!
You should re-read your own link. That law covers nothing related to after-purchase support. But you get an A for effort.
well I CAN varify that i had the item as i took screenshots of my DOFF COMPLETED MISSIONS ROSTER showing the mission AND the reward .....
what they are also ADMITTING is that they cannot trace my ACCOUNT ? they are telling me it is not protected ? they have no way of checking to see if my account was accessed from a different IP to the one i use EVERYTIME i log on ?
THAT IS VERY WORRYING, BE CAREFUL PEOPLE, IDENTITY THEFT IS VERY REAL AND YOUR INFORMATION IS STOLEN FROM MANY PLACES .......
DON'T LET THIS GAME BE ONE OF THEM ...
I WONDER WHY I AM NOT ALLOWED TO POST SAID SCREENSHOT HERE ?
you MAY NOT post attatchments ....... SCARED OF THE EVIDENCE MUCH ?
Comments
You should re-read your own link. That law covers nothing related to after-purchase support. But you get an A for effort.
what they are also ADMITTING is that they cannot trace my ACCOUNT ? they are telling me it is not protected ? they have no way of checking to see if my account was accessed from a different IP to the one i use EVERYTIME i log on ?
THAT IS VERY WORRYING, BE CAREFUL PEOPLE, IDENTITY THEFT IS VERY REAL AND YOUR INFORMATION IS STOLEN FROM MANY PLACES .......
DON'T LET THIS GAME BE ONE OF THEM ...
I WONDER WHY I AM NOT ALLOWED TO POST SAID SCREENSHOT HERE ?
you MAY NOT post attatchments ....... SCARED OF THE EVIDENCE MUCH ?