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Daily maintenance now?
ironmako
Member Posts: 770 Arc User
Ok, so where I live it is in a european timezone of UTC + 1. I just woke up, thought i'd squeeze in a quick rommie mission before getting ready for work, and I see that there is yet more maintenance scheduled maintenance due. Today, you are lucky with me, as I shall be busy having birthday drinks, but for many others this will be getting stupid.
I am hoping that this maintenance is to ensure that we all finally get an uninterrupted weekend of STO. Its been a while eh?
I say shut the game down for a day or two, get everything that you need done, then get the game back up. I can imagine the majority of players would be happy with this.
I am hoping that this maintenance is to ensure that we all finally get an uninterrupted weekend of STO. Its been a while eh?
I say shut the game down for a day or two, get everything that you need done, then get the game back up. I can imagine the majority of players would be happy with this.
Post edited by ironmako on
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Are these 3hr down-times a daily occurrence?
So far it's been down every night we have wanted to play and I have to say that I was thinking of subbing for a few months... however that thought is quickly disappearing if this downtime keeps up.
Sure I don't mind if they do a quick restart every night... but 3hrs every night = no sub from us.
They are, quite literally, the definition of moronic.
The 100 meg patch for "server stability" that contains exactly the same files every time, I mind.
Sorry, but something's not right there. Literally no one else operates a game like that.
"We are smart." - Grebnedlog
Member of Alliance Central Command/boq botlhra'ghom
And the rest of us have no pity or patience for drooling fanboy sheep who think the company can do no wrong.
Yeah...we are so out of line for expecting a product to work...crazy I know.
It's beyond a joke now, and it wouldn't surprise me if people start cancelling their subscriptions soon. I'm thankful that I never purchased one in the first place.
This.
We are paying costumers, who are you to tell us not to complain.
Fixed. :rolleyes:
moradum: I got banned for saying "I started my day with cutting off 3 MM off of the bottom of my cabinet"
http://www.elitedefensestarfleet.com
The other bugs...:rolleyes: come on cryptic you cant seriouly take the players money for a in my eyes absolutly useless LoR package and then doesnt let them play with their bought TRIBBLE.
Not even this with your LTM discount offer you also generatet money as hell. Taking money and doesnt care about the players thats your company. I say lets boycott them. Dont open a fu*king lockbox or buy keys or other stuff from their store until they have fixed the game and make it playable.
If i would have bought LoR and an LTM i would try selling my account at ebay to get at least a little bit of my money back.
Im so disapointed from this game and the ppl who should take care of.
ps. Dear cryptic, also as a voting with my wallet thing money i planed to spend on haakona went to someone who cares about his customers more than you do.
I would certainly be happy if this were to happen.
I realise that they need to keep the masses happy with as much access as possible, but I would survive not playing for a few days if they devs took the server over with the intent of squashing at least all the significant bugs.
do you copy-paste that everywhere? Read my comment again. I said what we are ALLOWED to COMPLAIN.
Well, no, Its not a tired excuse, Its a bloody valid excuse. I have put money in to STO for lot of zen, but I have yet to buy a subscription. Believe me, that won't happen till I get uninterrupted play. I completely understand the need for occasional downtime, servers always need maintenance to keep them smooth, but daily???
For those with a sub, I feel sorry for them. If my internet goes down, even for a day (It happens occasionally in Malta) I will ring up my internet provider, and tell them to discount a day off my monthly bill, and they do. If we have a power cut, I do the same with my electricity provider. If the company providing the service cannot provide that service, then they should offer a discount to sub players for the amount of days lost. Thats right, days. If the server is taken down daily, then that is interrupted gameplay/unexpected downtime. that is a breach of any subscription. I can imagine that Cryptic gets around this by calling it "scheduled maintenance" all the time.
Pleeeease, if it was scheduled, then why tell us, just hours before its going to happen? Why not "sticky" your schedule to the forum, so we can all see your calendar of "scheduled maintenance". I bet it would look pretty empty, as not even cryptic knows when the next "scheduled maintenance" will be.
Yes that is how bad it is. :eek:
There are no bug fixes..it is just server maintenance. There has never been bug fixes since LOR and there won't be any for quite some time at this rate because server stability is taking all their time.
Dr Cox was the best character on that show.
Essential or not, it is still A RUNNING SERVICE. The internet in my home is a luxury (lifestyle essential if you want to be pedantic) but if they **** up my service, then they will hear from me. Be it an essential, or a luxury, if i CHOOSE to give them money, then I expect to get what I pay for.
All Subs should think the same. A car is a luxury item, but if it stopped working for 2-3 hours a day, would you just accept it? No you wouldn't. You would take the damn thing back to wherever you bought it from and demand your money back.
Don't get me wrong, I really appreciate the hard work from everyone involved in LOR. I really love the new content, and I am sure it will keep me busy for months to come, but I would like to play it without having to schedule my playing time around their maintenance!
As a player of all 3 Cryptic games, I do see the problems this company has by using the same hardware/connections for all 3 of their games. Heavy loads affect all 3 at the same time & so does maintenance. I can't just log of STO when it is under maintenance & hop into CO, cause chances are they are both down for maintenance at the same time. They should really make these games run completely independently of each other. Perhaps this is what they are trying to do now?
Anyway, I think someone from Cryptic should post on the game forums for all games and let the player base know what exactly is all this maintenance for & how long they estimate it will continue to occur for daily. It would be great to keep your players informed.
-On a side note, if a Cryptic power is reading this, why don't you make some sort of Cryptic Game subscription? You know like Sony has for their games. I know I would easily pay for all 3 Cryptic games a month if I were to get a bit of a discount for subbing to all 3. Make it so!
Now I'm not a whiner but, I have a car and I need to maintain it regularly to keep it working. I might tweak things here and there and fiddle with it to get it to run smoothly, but if I had to do this every day before I went out for a drive, I would start to think twice about using the car or perhaps about buying a new car. You also begin to think that the new part you just spent money on probably wasn't worth the effort as you might scrap the car in the end anyway or that the money required to make the real overhaul to get it to just work was too steep.
I think this is the stage a lot of us are at with the idea of daily maintenance and while it is required it's still an inconvenience even if it doesn't inconvenience everyone all at once and my main concern about this daily maintenance is the same as it is if it were my car; in that it simply becomes prohibitively expensive to keep running and that I will soon need to replace it.
I also think that if these maintenances weren't being done first thing in the morning US time, there would be more people complaining about it because they aren't at work/asleep at that time.
I so agree with you m8. I can take today's update because i'm going to be on the sauce this afternoon, but I do dearly hope that this is to ensure that we have an uninterrupted weekend, though I have a horrid feeling that we wont even be granted that....
I say take STO offline for a few days, and dedicate everyone to fixing everything. I would love for STO to run a forum referendum where we can all vote on this decision. I'm sure the majority would be in favour, so long as its not on a weekend!
As you have demonstrated "Essential" is subjective, so who are you to judge?
Also as you pointed out my car breaking down because I put petrol in instead of diesel is my fault as is failing to put fuel in at all. If I take my car to the mechanic and he passes it fit by MOT and it breaks down then, who's fault is it?
What most people are complaining about is the latter not the former. If I pay to take time away from my car to get it fixed. I damn well expect it to work when I get it back. The same with any other maintenance. If it doesn't after it's been fixed. I've either got a cowboy repairman who is milking me for money or I'm throwing good money after bad.
Just because you don't view them keeping their servers up as much as possible (for which people are paying) as essential, doesn't mean it shouldn't be done.
So everyone, according to these dudes, this is not worth paying for as its a luxury good, and whilst the maintenance is taking over STO, we should all hang fire on those payments.
Good job you two don't work in the marketing dept. for STo, they'd be out of business by now!!!
except the flaw in your statement is, they're taking the game off line and fixing nothing on an almost daily basis now. I betcha complaints would drop if they put in the fixes they claim to have internally.
Yes your logic is faulty.
If I take my car to get an MOT and I pay money for this to be done. I expect my car to be roadworthy. i.e. everything working as it should in order for me to be able to drive it safely and effectively.
As part of the MOT, Garages are obliged by law to find potential problems as well as current ones that show their head.
It doesn't work that if they don't look for the problem and don't find it, it's not their problem.
That's the point of the MOT test.
The maintenance Cryptic carries out is akin to this, with exceptional emergency maintenance to be expected at certain times the same as with a car.
It would be nice if we had some bug fixes to show for the amount of times the server has been taken down. A number of the bugs should never have even made it live given they were told about them during the beta which is when they should have caught them and fixed them after all that is what beta is about.
However I do think one of the biggest problems is the sheer lack of communication coming from Cryptic, even the mail limit hasn't been confirmed here yet only on twitter it wasn't even in the patch notes. If they gave more info even if most of us didn't understand it then it would go along way to cut down on people posting in frustrations.
As it is now all we see is server stability. The post is just a copy and paste and it is getting people annoyed. You really can't blame people for venting.
Speaking of burgers who likes mayonnaise? don't get me started on mayonnaise, somebody sold me a faulty jar once and we got into a fight, but that's a whoooooole other story.
Anyway where was I?... Oh yes burgers... carry on.
Analogies, getting out of hand!
They shouldn't just pass something that's potentially dangerous without any type of flag.
http://www.motester.co.uk/mot-general-information/mot-information-for-motorists/history-of-the-mot-test