test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Star Trek Online General Discussion

Unable to authenticate [Resolved!]

135

Comments

  • sashibaisashibai Member Posts: 35 Arc User
    edited May 2013
    Same here.
    I tried to change characters and got booted. Tried to log back in and getting the same msg.
    After all these downtimes you would think they would fix something instead of breaking things.
    STOs? Still broken
    Mail? Still full.
    And now this.
  • jonsillsjonsills Member Posts: 10,471 Arc User
    edited May 2013
    Wow, Bran, they don't give you Memorial Day off? I mean, sure, you just got back from vacation, but still... :)
    Lorna-Wing-sig.png
  • clannmacclannmac Member Posts: 279 Arc User
    edited May 2013
    Add me to the list as well...

    Gotta say, chaps: all of these "bugs" are getting REALLY old!! How many "emergency," "unscheduled," or even "planned" maintenances is it going to take? Are there always problems after a big patch? Yes, of course. But, I don't even recall this many outages or problems after the trainwreck that was S6...

    Thing is, if any Gold Member was late in their payment, they'd be right back to F2P in a heartbeat, but those same folks paying their subs have probably lost at least a day's time cumulatively, if not more, but they just have to lump it...funny how that works.

    Bad form, folks.
    366400.jpg

    Fleet Commander
    Caprica's Revenge
    (...actually active since November 2010, which may one day be important to archaeologists, but not to anyone else...)
  • rebz69rebz69 Member Posts: 2 Arc User
    edited May 2013
    dmasterson wrote: »
    scienfitic Assignment

    Log Into Star Trek Online
    Time To Completion: 2 Minutes
    Reward: Access To The Game

    Chance Of Success:
    Critical Success: 6%
    Success: 15%
    Failure: 79%

    Casualty Risk: High

    Hahahahahahaha
  • aeternaliaeternali Member Posts: 24 Arc User
    edited May 2013
    Same thing here.

    Did a full restart of my computer and still cannot login.
  • tarsiscannonnntarsiscannonnn Member Posts: 4 Arc User
    edited May 2013
    Cannot Log in to game, "Unable to authenticate" at the launcher. DEVS... PLEASE help
  • somberrepentancsomberrepentanc Member Posts: 4 Arc User
    edited May 2013
    First people can't log into certain characters, now people cant log in at all >.>
  • jotorobojotorobo Member Posts: 29 Arc User
    edited May 2013
    same here, "Unable to Authenticate"
  • nateofborg6nateofborg6 Member Posts: 9 Arc User
    edited May 2013
    samething here Ive been on for hours on one toon. then switch a few times and this unable to authenticate comes up now. and cant get back in the game. :confused:
  • themariethemarie Member Posts: 1,055 Arc User
    edited May 2013
    dmasterson wrote: »

    Scienfitic Assignment

    Log Into Star Trek Online
    Time to Completion: 2 minutes
    Reward: Access to the game

    Chance of success:
    Critical Success: "same as winning a lockbox ship twice in one day"
    Success: Unlikely
    Failure: Assured

    Casualty Risk: Extreme

    Your typos, I fix them.
  • cptjhuntercptjhunter Member Posts: 2,288 Arc User
    edited May 2013
    pwebranflakes wrote: »
    Hi Captains! Logins will be back in just a moment. If you're in-game, you're unaffected. If you're not, you should be able to login shortly.

    Cheers,

    Brandon =/\=

    Thanks Brandon.
  • gl2814egl2814e Member Posts: 328 Arc User
    edited May 2013
    Same thing here.

    I rebooted my computer and router/modem, but I still can't get back in.
  • derbock203derbock203 Member Posts: 2 Arc User
    edited May 2013
    pwebranflakes wrote: »
    Hi Captains! Logins will be back in just a moment. If you're in-game, you're unaffected. If you're not, you should be able to login shortly.

    Cheers,

    Brandon =/\=

    wow, thats quick response, kudos to you :)
  • fafreyxcfafreyxc Member Posts: 14 Arc User
    edited May 2013
    Same thing here, I was logged in fine on my Rom, logged out and back in and now cannot authenticate.

    *sigh*

    Regards,
    [SIGPIC][/SIGPIC]
  • sidewinder512ksidewinder512k Member Posts: 0 Arc User
    edited May 2013
    Same thing here, tried switching characters and can't get back in now.
  • nikkobrisbanenikkobrisbane Member Posts: 70 Arc User
    edited May 2013
    crimsonsky32 wrote: »
    I am having the exact same problem. I am subscribed to STO and when I go into my account it says inactive and when I try to log into STO or Neverwinter I get a message saying unable to authenticate.

    im getting the same, must be back system issues. Only just hapened tho
  • trekkie1074trekkie1074 Member Posts: 15 Arc User
    edited May 2013
    me 3:mad:

    /78910
  • spacewitchspacewitch Member Posts: 0 Arc User
    edited May 2013
    What the H.ll is going on cna not login...it says unable to authenticate...I'm a life time memeber....fix this
  • reconalpha1reconalpha1 Member Posts: 59 Arc User
    edited May 2013
    I was playing my Rom toon and went to change characters and threw me to the log in window and got the message Unable to authenticate
  • ravenechosevenravenechoseven Member Posts: 4 Arc User
    edited May 2013
    dmasterson wrote: »
    Scienfitic Assignment

    Log Into Star Trek Online
    Time to Completion: 2 minutes
    Reward: Access to the game

    Chance of success:
    Critical Success: 6%
    Success: 15%
    Failure: 79%

    Casualty Risk: High

    Thank you so much for amusing interlude! This is certainly becoming a frustrating period. Yesterday I was unable to log in most of the day. Today, I was in for most of the day, but alas, once again I'm out.

    I'm extremely disappointed in the situation. I have never had a major beef with Cryptic to now, and I was understanding with the LoR launch troubles, but now a week later problems are still cropping up and Cryptic seems slow to adapt. One would think they would be quick on the ball these first two weeks, launch problems are expected. I can only hope our chances of success increase soon.
    Trekking online since January 2010!

    7th Joint Task Force
    Third Reserve Flotilla
    House of Sigma
  • dmastersondmasterson Member Posts: 0 Arc User
    edited May 2013
    themarie wrote: »
    Your typos, I fix them.

    Haha... nice. I was trying shoot for 'no possible chance, but it's a number you think MIGHT happen'.

    You did it better :)
  • ericandrewrossericandrewross Member Posts: 0 Arc User
    edited May 2013
    Unable to authenticate...

    more craptastic STO service
    Vice Admiral Ross
    and others too numerous to name...
  • zynk0zynk0 Member Posts: 0 Arc User
    edited May 2013
    Unable to authenticate: STO, NWO & CO
  • comrademococomrademoco Member Posts: 1,694 Bug Hunter
    edited May 2013
    pwebranflakes wrote: »
    Hi Captains! Logins will be back in just a moment. If you're in-game, you're unaffected. If you're not, you should be able to login shortly.

    Cheers,

    Brandon =/\=

    How shortly???? 1 min? 2 mins? 3mins? 4mins? maybe 5?, how about 6? are we there yet? maybe 7? 8? 9? how about 10? how close are we??????
    6tviTDx.png

  • ptpageptpage Member Posts: 0 Arc User
    edited May 2013
    check your account status, my now show inactive. am i am a lifetimer
  • apocalypticousapocalypticous Member Posts: 4 Arc User
    edited May 2013
    Same. Was worried my account was TRIBBLE or somthing. :rolleyes:
  • edna#7310 edna
    edna#7310
         Member Posts: 21 Arc User
    edited May 2013
    there are more chances to get a ship from a lockbox than to have the server on 24 hours lol
  • explorator01explorator01 Member Posts: 12 Arc User
    edited May 2013
    happened to me, too. err, is happening to me too.

    manually downloaded the newest version from the sticky, still get the error.
  • azyurionazyurion Member Posts: 168 Arc User
    edited May 2013
    vaewen wrote: »
    I didn't see any other forum threads about this... am I the only one getting this when I try to log back in after yet another random server disconnect (about my 100th today)? I don't appear to have any other problems with the Internet in general.

    You are not alone! I'm getting the same error return and it's utter malarkey!
  • ahzxahzx Member Posts: 0 Arc User
    edited May 2013
    Am a Lifer, and my sub status on the site says 0 days and inactive. Hope that's in error, have FAR too much dough invested in this game. LOL :mad:
This discussion has been closed.