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STO Gateway: Feedback and Discussion

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  • captaind3captaind3 Member Posts: 2,449 Arc User
    edited April 2013
    A question.

    Will the Gateway be updated with the new Legacy of Romulus UI?
    Everything works fine now on Firefox and IpodTouch, with a small problem:

    The picture of my Captain isn't showing. Just the placeholder.


    And I don't know if it is a problem but:

    When I take a look at my Boffs via Firefox, only pages full with 4 Boffs appear.
    Let's say I have 22 Boffs, the first 20 appear because there are 5 pages with 4 Boffs, but the last 2 don't show up.

    But it works on the IPodTouch, where I scroll down the list.

    I'm having the same issue on my Firefox. All of the Boffs are showing, but no one's Captain is visible, just the outline placeholder.
    tumblr_mr1jc2hq2T1rzu2xzo9_r1_400.gif
    "Rise like Lions after slumber, In unvanquishable number, Shake your chains to earth like dew, Which in sleep had fallen on you-Ye are many — they are few"
  • baddmoonrizinbaddmoonrizin Member Posts: 10,973 Community Moderator
    edited April 2013
    I'm accessing my Gateway Account through my Droid phone.

    I can see my Character Profile: Ships Systems, Personnel Files, Accolades, Fleet.

    And when I go to my Fleet I can see: Roster, Events, Logs, Info

    But I don't see anywhere where the Projects are, how to start new Projects, or contribute to Projects. I thought we were able to do this now. Am I wrong, or is there just something wrong with my account or on my end?
    GrWzQke.png
    Star Trek Online Volunteer Community Moderator and Resident She-Wolf
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  • sasheriasasheria Member Posts: 1 Arc User
    edited April 2013
    I'm accessing my Gateway Account through my Droid phone.

    I can see my Character Profile: Ships Systems, Personnel Files, Accolades, Fleet.

    And when I go to my Fleet I can see: Roster, Events, Logs, Info

    But I don't see anywhere where the Projects are, how to start new Projects, or contribute to Projects. I thought we were able to do this now. Am I wrong, or is there just something wrong with my account or on my end?

    You can contribute as long you have the items in inventory (bank or on chara) You click on fleet then click on your fleet with Tier (should be two icons) then you can see what projects you have.

    I can contribute BUT I can't start new project.
    To grow old is inevitable, to grow up is optional.
    Please review my campaign and I'll return the favor.
  • drac0s65drac0s65 Member Posts: 82 Arc User
    edited April 2013
    I have been using the Holodeck Gateway for a couple of months now since it was posted on the home page here. I like it a lot. I do have some things that I would like to see.

    I would really like to be able to update bios. I don't do it during gaming because I don't think about it but then I see my toons on Gateway and think "Hey, I should add this to that."

    Another thing that would be nice would be access to Character and Account Banks and Inventories.
    Vice Admiral Ky'Lian Berat - U.S.S. AVALON
  • baddmoonrizinbaddmoonrizin Member Posts: 10,973 Community Moderator
    edited April 2013
    sasheria wrote: »
    You can contribute as long you have the items in inventory (bank or on chara) You click on fleet then click on your fleet with Tier (should be two icons) then you can see what projects you have.

    I can contribute BUT I can't start new project.

    There are no Tier icons and no other indicators for Fleet Projects.
    Just buttons to display: Roster, Events, Logs, Info
    And nothing under those options shows anything about Projects either.

    I know that I have Projects slotted that I've been contributing to in-game. Just odd that I can't see them through Gateway. :confused:

    It's also unfortunate that I seems I wouldn't be able to start new projects anyway. I'm about to be away from the game for awhile, and was hoping that I could at least slot and contribute to the Starbase and Embassy Special Projects as they come out. :(
    GrWzQke.png
    Star Trek Online Volunteer Community Moderator and Resident She-Wolf
    Community Moderators are Unpaid Volunteers and NOT Employees of Gearbox/Cryptic
    Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
    ----> Contact Customer Support <----
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  • captaind3captaind3 Member Posts: 2,449 Arc User
    edited April 2013
    There are no Tier icons and no other indicators for Fleet Projects.
    Just buttons to display: Roster, Events, Logs, Info
    And nothing under those options shows anything about Projects either.

    I know that I have Projects slotted that I've been contributing to in-game. Just odd that I can't see them through Gateway. :confused:

    It's also unfortunate that I seems I wouldn't be able to start new projects anyway. I'm about to be away from the game for awhile, and was hoping that I could at least slot and contribute to the Starbase and Embassy Special Projects as they come out. :(

    That should be directly under your fleet name, not the sidebar menu.


    Fleet Holdings

    Outreach HQ
    Embassy
    Tier 0
    Starbase 238-Eridanus
    Starbase
    Tier 1

    That's what it says on mine right now. Right in the middle of the page.
    tumblr_mr1jc2hq2T1rzu2xzo9_r1_400.gif
    "Rise like Lions after slumber, In unvanquishable number, Shake your chains to earth like dew, Which in sleep had fallen on you-Ye are many — they are few"
  • chalpenchalpen Member Posts: 2,207 Arc User
    edited April 2013
    captaind3 wrote: »
    That should be directly under your fleet name, not the sidebar menu.


    Fleet Holdings

    Outreach HQ
    Embassy
    Tier 0
    Starbase 238-Eridanus
    Starbase
    Tier 1

    That's what it says on mine right now. Right in the middle of the page.

    maybe this is another one of those IOS bugs because I don't see any of that.
    Should I start posting again after all this time?
  • baddmoonrizinbaddmoonrizin Member Posts: 10,973 Community Moderator
    edited April 2013
    captaind3 wrote: »
    That should be directly under your fleet name, not the sidebar menu.


    Fleet Holdings

    Outreach HQ
    Embassy
    Tier 0
    Starbase 238-Eridanus
    Starbase
    Tier 1

    That's what it says on mine right now. Right in the middle of the page.

    Yeah, I don't have any of that. :(
    GrWzQke.png
    Star Trek Online Volunteer Community Moderator and Resident She-Wolf
    Community Moderators are Unpaid Volunteers and NOT Employees of Gearbox/Cryptic
    Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
    ----> Contact Customer Support <----
    Moderation Problems/Issues? Please contact the Community Manager
    Terms of Service / Community Rules and Policies / FCT
    Want the latest information on Star Trek Online?
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  • renomillerrenomiller Member Posts: 22 Arc User
    edited April 2013
    Why isn't there an option to read personal logs from the gateway, it makes sense that there should be some way for others to read these, since you give us the option to write them in game. That would be my only gripe, I love it otherwise, although my characters' pictures don't show up, only boffs, but I'm sure that'll be fixed.
  • felderburgfelderburg Member Posts: 853 Arc User
    edited April 2013
    I've noticed that I apparently can only donate dilithium and fleet marks through the gateway. I don't appear able to donate anything else, even when it's available to donate in game.
  • josephdridgewayjosephdridgeway Member Posts: 517 Arc User
    edited April 2013
    I'm accessing my Gateway Account through my Droid phone.

    I can see my Character Profile: Ships Systems, Personnel Files, Accolades, Fleet.

    And when I go to my Fleet I can see: Roster, Events, Logs, Info

    But I don't see anywhere where the Projects are, how to start new Projects, or contribute to Projects. I thought we were able to do this now. Am I wrong, or is there just something wrong with my account or on my end?

    Same thing on my Droid Razr
    Fleet Admiral Joseph D. Ridgeway
    The Armada
    Original join date: Feb 5, 2010
    Twitter: @davejl_99, & @STO_BBArmada
  • ehlimehlim Member Posts: 2 Arc User
    edited April 2013
    For some time and since a few days ago (now I can't verify because server is down) The Gateway service didn't work on my Blackberry Curve 9320. Login error of some sort. I've tried it on my pc, on Chrome, it works perfectly.

    Let me specify that months ago, after the gateway's launch to holodeck server it worked fine. Nothing changed in my phone's blackberry operating system.

    Thank you!
    [SIGPIC][/SIGPIC]
  • ehlimehlim Member Posts: 2 Arc User
    edited April 2013
    I still cannot log in to the Gateway! I cannot log in on my Blackberry phone (it does an "error"...) and even on my Chrome, or Internet Explorer browsers now!!

    The error I'm always getting on my pc, trying to log in with chrome or IE is: "Login failed, probably because the one-time code was incorrect." It's not covered by the FAQs.

    I have registered the machine on account guard (both Chrome, IE, and the Blackberry phone) and I have not flushed the cookies. It lets me log in to perfect world, manage my account etc. with no problem. Yet It won't let me log in to the Gateway!!

    Please help me.

    Thank you.
    [SIGPIC][/SIGPIC]
  • milanvoriusmilanvorius Member Posts: 641 Arc User
    edited April 2013
    Every time I log into gateway on my desktop it requires the 1 time code. Is there something special that I have to enable for it to remember this machine? There isn't a problem keeping me logged into sto forums, personal email and such, so i dont think it is a cookie issue.


    I have tried in IE9 and firefox20, with windows 7.
    PvE Jem'Hadar motto: Participation Ribbons are life.
  • alexsanderitaalexsanderita Member Posts: 214 Arc User
    edited April 2013
    Any ETA on when we could manage DOFF system via Gateway? That's the big one feature :)
    I still dream from time to time about using the Gateway to doff off-game in spare minutes as we were told
  • noximbusnoximbus Member Posts: 1 Arc User
    edited April 2013
    This has probably already been noted, but the Hargh'peng won't show up.
    Also, it doesn't seem to work in any of the countries where STO doesn't offer service, but that's not surprising.
    Anyone else really want STO to be allowed in China? Please?
    "There's no such thing as too much paranoia... and forget I ever said it!"
  • crownvic2doorcrownvic2door Member Posts: 301 Arc User
    edited April 2013
    I would like to see us be able to play our DOFF assignments and have access to our bank and inventory as well as outfit our ships and crew through Gateway...But I think that is a ways off. Oh and also like to see the little pop ups we get in game when we mouse over weapons and consoles that show our stats...That alone would be most epic.


    And off topic a lil bit...

    Isn't Cryptic or Perfect world a Chinese based gaming company? If so why isn't it allowed in China? One would think that with new found economic boost there would be more gamers in China.

    Oh and before somebody starts going further off topic.. I'm not one to condemn peoples of another company for the actions of there government.
  • alexsanderitaalexsanderita Member Posts: 214 Arc User
    edited April 2013
    I would like to see us be able to play our DOFF assignments

    I repeatedly ask myself when users would ever stop asking for features already announced multiple times.

    The devs said the Doff system is #1 goal for the Gateway from the start of the project, on site and forum.

    Maybe if people actually read things before begging for what is already promised we had more info by now.
    I still dream from time to time about using the Gateway to doff off-game in spare minutes as we were told
  • crownvic2doorcrownvic2door Member Posts: 301 Arc User
    edited April 2013
    I know, and I know they SAID that, but it still seems a bit ignored and we still have issues even signing onto or sharing our gateway profile with our friends.

    Oh and for the sake of furthering the discussion I'm on the latest Firefox.
  • captainrevo1captainrevo1 Member Posts: 3,948 Arc User
    edited May 2013
    Would love to be able to see reviews and ratings for Foundry missions. That would be a big help.
  • pyrophilepyrophile Member Posts: 2 Arc User
    edited May 2013
    For some reason, my character never shows up; just a generic placeholder black outline.
  • cee777cee777 Member Posts: 4 Arc User
    edited May 2013
    Hey guys. I don't post here much. Plus, I'm not able to start threads yet. Anyways, since my clean boot of my computer I can't seem to use my touch pad or mouse to steer my character in shooter mode. I've exhausted searching threads trying to find this topic. I can't tell if it's my computer of the game. But, I'm thinking , since it was working fine before the clean boot, it might be my computer mouse setting were re-set. Any help at all solving this problem would be appreciated. I'm using windows 8 on a lenovo thinkpad. Next step is to search windows forums to see if I can find a clue as to how to fix this. BTW, not an Ensign. I'm a Vice Admiral. Do we have to change our avatars on our own or something? LOL.
  • chalpenchalpen Member Posts: 2,207 Arc User
    edited May 2013
    Wow. After playing nw and it's gateway and then open up sto's gateway I have to admit I have a small tear in my eye.
    I wish sto had that kind of functionality.
    I wonder how long it will be until that happens
    Should I start posting again after all this time?
  • usmc47usmc47 Member Posts: 33 Arc User
    edited May 2013
    When can I start making posts in the forums? How many days after initially signing up?

    Just wondering.
  • enniksenniks Member Posts: 0 Arc User
    edited May 2013
    Still having this issues:

    • No picture of my toons
    • sometimes when I want to contribute to the fleet holdings, the contribute button is not greyed out even if i have no doff or dilithium to contribute. When I click on "contribute" it shows the amount of dili, doff, etc. of the previous managed toon. But nothing happens when i want to contribute this items (that's ok :) )
    • most of the times i have to wait for a new one time code


    Would be nice to have
    • Doff-Management :)
    • Bank & Account-Bank
    • InGame-Chat

    thx
    EnnIks
    Geben Sie jemanden einen Fisch und Sie ernähren ihn für einen Tag; 
    lehren Sie jemanden zu fischen und Sie verlieren einen verlässlichen Kunden.

  • reveeverreveever Member Posts: 8 Arc User
    edited May 2013
    chalpen wrote: »
    Wow. After playing nw and it's gateway and then open up sto's gateway I have to admit I have a small tear in my eye.
    I wish sto had that kind of functionality.
    I wonder how long it will be until that happens

    SHUN THE TRAITOR!!!!:D
    In all seriousness, I was just coming to post that as well. They have full access to their "doff" system AND access to the auction house. I'm super envious. Make it happen STO devs!
  • darkjeffdarkjeff Member Posts: 2,590 Arc User
    edited May 2013
    chalpen wrote: »
    Wow. After playing nw and it's gateway and then open up sto's gateway I have to admit I have a small tear in my eye.
    I wish sto had that kind of functionality.
    I wonder how long it will be until that happens

    Agreed.
    The Neverwinter Gateway is awesome.
    The STO Gateway is literally useless, you can't do anything, just look.
  • chalpenchalpen Member Posts: 2,207 Arc User
    edited May 2013
    enniks wrote: »
    Still having this issues:

    • No picture of my toons
    • sometimes when I want to contribute to the fleet holdings, the contribute button is not greyed out even if i have no doff or dilithium to contribute. When I click on "contribute" it shows the amount of dili, doff, etc. of the previous managed toon. But nothing happens when i want to contribute this items (that's ok :) )
    • most of the times i have to wait for a new one time code


    Would be nice to have
    • Doff-Management :)
    • Bank & Account-Bank
    • InGame-Chat

    thx
    EnnIks

    Man, I wish I could complain about the fleet holding button being greyed out. It doesn't even appear for iPhone isers
    Should I start posting again after all this time?
  • chalpenchalpen Member Posts: 2,207 Arc User
    edited May 2013
    darkjeff wrote: »
    Agreed.
    The Neverwinter Gateway is awesome.
    The STO Gateway is literally useless, you can't do anything, just look.

    So it makes me wonder how long until we get more functionality.
    Nothing slated for LoR.
    Nothing is going to happen in the summer.
    In fact, the interview with salami inferno this week gave me the impression that it hasn't even been designed.
    In 6 months from now (2 years after the doff system was released) who will still be around to care?
    Should I start posting again after all this time?
This discussion has been closed.