Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 32 ms 26 ms 24 ms 76.120.64.1
3 9 ms 8 ms 10 ms te-8-2-ur02.boulder.co.denver.comcast.net [68.85
.107.109]
4 19 ms 19 ms 21 ms te-0-10-0-10-ar02.aurora.co.denver.comcast.net [
68.86.179.97]
5 15 ms 21 ms 21 ms he-3-9-0-0-cr01.denver.co.ibone.comcast.net [68.
86.92.21]
6 10 ms 12 ms 13 ms te3-5.ccr01.den03.atlas.cogentco.com [154.54.10.
33]
7 164 ms 212 ms 15 ms te8-3.ccr01.den01.atlas.cogentco.com [154.54.83.
29]
8 30 ms 29 ms 30 ms te0-3-0-7.mpd21.mci01.atlas.cogentco.com [154.54
.87.90]
9 36 ms 35 ms 35 ms te0-3-0-7.mpd21.ord01.atlas.cogentco.com [154.54
.84.82]
10 64 ms 64 ms 65 ms te0-7-0-2.ccr21.bos01.atlas.cogentco.com [154.54
.28.114]
11 66 ms 65 ms 64 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
12 69 ms 68 ms 65 ms 38.111.40.114
13 64 ms 64 ms 64 ms 208.95.185.41
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 32 ms 26 ms 24 ms 76.120.64.1
3 9 ms 8 ms 10 ms te-8-2-ur02.boulder.co.denver.comcast.net [68.85
.107.109]
4 19 ms 19 ms 21 ms te-0-10-0-10-ar02.aurora.co.denver.comcast.net [
68.86.179.97]
5 15 ms 21 ms 21 ms he-3-9-0-0-cr01.denver.co.ibone.comcast.net [68.
86.92.21]
6 10 ms 12 ms 13 ms te3-5.ccr01.den03.atlas.cogentco.com [154.54.10.
33] 7 164 ms 212 ms 15 ms te8-3.ccr01.den01.atlas.cogentco.com [154.54.83.
29]
8 30 ms 29 ms 30 ms te0-3-0-7.mpd21.mci01.atlas.cogentco.com [154.54
.87.90]
9 36 ms 35 ms 35 ms te0-3-0-7.mpd21.ord01.atlas.cogentco.com [154.54
.84.82]
10 64 ms 64 ms 65 ms te0-7-0-2.ccr21.bos01.atlas.cogentco.com [154.54
.28.114]
11 66 ms 65 ms 64 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
12 69 ms 68 ms 65 ms 38.111.40.114
13 64 ms 64 ms 64 ms 208.95.185.41
Good or Bad? Please fix. Its Comcast 25mps internet. Not sure why I would have lag.
Speed is irrelevant, as the issue you appear to be having isn't even on Comcast's network.
I've highlighted the relevant hop for you. Those numbers there are high, at least for the first two packets on that leg. Not sure if that's a hiccup, but if you're experiencing significant lag, then I'll wager it'll show like that on multiple traces.
Speed is irrelevant, as the issue you appear to be having isn't even on Comcast's network.
I've highlighted the relevant hop for you. Those numbers there are high, at least for the first two packets on that leg. Not sure if that's a hiccup, but if you're experiencing significant lag, then I'll wager it'll show like that on multiple traces.
Ok that being said, what can be done to fix this issue in your opinion?
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms 2 ms 2 ms 192.168.0.1
2 7 ms 6 ms 9 ms dD576A001.access.telenet.be [213.118.160.1]
3 7 ms 8 ms 10 ms dD5E0C241.access.telenet.be [213.224.194.65]
4 10 ms 10 ms 11 ms dD5E0FD0D.access.telenet.be [213.224.253.13]
5 11 ms 86 ms 11 ms ae0.anr11.ip4.tinet.net [141.136.97.249]
6 98 ms 96 ms 96 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
7 94 ms 95 ms 95 ms internap-gw.ip4.tinet.net [77.67.77.54]
8 104 ms 103 ms 93 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
9 105 ms 106 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Tyr shall give me strength! For the glory of Tempus! I am the hands of Shar! Flames of Kossuth, protect me! Oghma, grant me knowledge! Lolth commands, and I obey!
CMD prompt doesnt seem to want to copy, but lag in game is debilitating. As with the others I also have high-end computer with comcast connection and have been with STO since beta and gold member since that plan's inception. Seriously considering cancelling and uninstalling as this is extremely frustrating.
yesterday I had no lag what so ever, after todays micro patch, i get Disconnect warning every 5 seconds just standing at ESD. some lasted well over 2 minutes.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms 1 ms <1 ms ClearView.Home [172.16.1.1]
2 9 ms 10 ms 9 ms 1.128.207.74.static.srtnet.com [74.207.128.1]
3 11 ms 10 ms 8 ms 17.97.221.216.srtnet.com [216.221.97.17]
4 11 ms 11 ms 9 ms 193.97.221.216.srtnet.com [216.221.97.193]
5 26 ms 25 ms 25 ms te-4-1.car1.Minneapolis1.Level3.net [4.30.114.29
]
6 36 ms 34 ms 35 ms ae-4-4.ebr1.Chicago1.Level3.net [4.69.136.106]
7 32 ms 34 ms 34 ms ae-14-51.car4.Chicago1.Level3.net [4.69.138.6]
8 33 ms 34 ms 35 ms cogent-level3.car4.Chicago1.Level3.net [4.68.127
.130]
9 37 ms 36 ms 34 ms te0-4-0-5.ccr22.ord01.atlas.cogentco.com [154.54
.44.165]
10 59 ms 59 ms 57 ms te0-5-0-6.ccr22.bos01.atlas.cogentco.com [154.54
.45.242]
11 88 ms 264 ms 81 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
12 62 ms 57 ms 67 ms 38.111.40.114
13 58 ms 58 ms 59 ms 208.95.185.41
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms buffalo.setup [192.168.1.2]
2 2 ms 1 ms 1 ms 172.16.0.254
3 13 ms 12 ms 12 ms adsl-75-61-79-254.dsl.pltn13.sbcglobal.net [75.6
1.79.254]
4 13 ms 14 ms 14 ms 12.83.90.157
5 15 ms 14 ms 14 ms ggr6.wswdc.ip.att.net [12.122.86.89]
6 15 ms 17 ms 17 ms te0-2-0-6.ccr21.sjc03.atlas.cogentco.com [154.54
.12.113]
7 17 ms 17 ms 17 ms te0-4-0-3.ccr21.sjc01.atlas.cogentco.com [154.54
.41.201]
8 18 ms 17 ms 17 ms te0-3-0-5.ccr21.sfo01.atlas.cogentco.com [154.54
.86.177]
9 112 ms 112 ms 102 ms te0-4-0-6.ccr21.mci01.atlas.cogentco.com [154.54
.45.65]
10 78 ms 82 ms 79 ms te0-3-0-7.ccr21.ord01.atlas.cogentco.com [154.54
.84.74]
11 92 ms 92 ms 89 ms te0-7-0-26.ccr21.bos01.atlas.cogentco.com [154.5
4.6.21]
12 91 ms 92 ms 92 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
13 96 ms 92 ms 89 ms 38.111.40.114
14 90 ms 89 ms 89 ms 208.95.185.41
Ever since the emergency shutdown of the server on Friday the launcher crashes when trying to patch. I did not have any problems with the game before Friday's shutdown.
1 <1 мс <1 мс <1 мс 192.168.0.1
2 7 ms 2 ms 1 ms 192.168.1.3
3 5 ms 1 ms 1 ms 95-65-17-1.starnet.md [95.65.17.1]
4 1 ms 1 ms 1 ms 95-65-6-81.starnet.md [95.65.6.81]
5 39 ms 41 ms 40 ms br01.FKT.anc.de.starnet.md [87.248.160.74]
6 40 ms 44 ms 43 ms ae4-201.fra60.ip4.tinet.net [77.67.74.221]
7 125 ms 142 ms 126 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
8 126 ms 126 ms 133 ms internap-gw.ip4.tinet.net [77.67.77.54]
9 128 ms 130 ms 126 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
10 142 ms 128 ms 141 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
11 224 ms 223 ms 227 ms 208.95.185.41
Παρακολούθηση της διαδρομής προς: patchserver.crypticstudios.com [208.95.185.41]
με μέγιστο πλήθος αναπηδήσεων 30:
1 66 ms 99 ms 99 ms dsldevice.lan [192.168.1.254]
2 18 ms 17 ms 18 ms bbras-llu-kln-23L500.forthnet.gr [213.16.246.15]
3 18 ms 18 ms 19 ms 213.16.247.85
4 22 ms 23 ms 23 ms core-kln-12Be2.forthnet.gr [213.16.247.13]
5 33 ms 33 ms 33 ms te-3-2.car1.Sofia2.Level3.net [212.162.46.109]
6 63 ms * * 4.69.141.109
7 63 ms 63 ms 63 ms ae-10-10.ebr3.Frankfurt1.Level3.net [4.69.141.34
]
8 62 ms 63 ms 63 ms ae-83-83.csw3.Frankfurt1.Level3.net [4.69.163.10
]
9 * * * Εξαντλήθηκε το χρονικό όριο της αίτησης.
10 71 ms 72 ms 72 ms te0-0-0-3.ccr21.fra06.atlas.cogentco.com [130.11
7.15.129]
11 74 ms 60 ms 74 ms te0-1-0-5.mpd21.fra03.atlas.cogentco.com [130.11
7.49.37]
12 67 ms 80 ms 71 ms te0-0-0-2.ccr21.ams03.atlas.cogentco.com [130.11
7.48.165]
13 78 ms 79 ms 79 ms te0-2-0-7.ccr22.lpl01.atlas.cogentco.com [154.54
.37.122]
14 147 ms 148 ms 148 ms te0-3-0-3.ccr21.bos01.atlas.cogentco.com [154.54
.31.229]
15 256 ms 207 ms 212 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
16 143 ms 143 ms 143 ms 38.111.40.114
17 151 ms 151 ms 150 ms 208.95.185.41
Κατάσταση μέσου . . . . . . . . . : Έχει αποσυνδεθεί
Επίθημα DNS συγκεκριμένης σύνδεσης:
C:\Windows\system32>ipconfig/renew
Ρύθμιση παραμέτρων IP των Windows
Παρουσιάστηκε σφάλμα κατά την ανανέωση της διασύνδεσης Σύνδεση ασύρματου δικτύου
: δεν είναι δυνατή η επικοινωνία με το διακομιστή DHCP. Το χρονικό όριο του αιτ
ήματος έληξε.
IF someone can help ty for your time
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 3 ms 3 ms 3 ms READYSHARE [192.168.1.1]
2 10 ms 10 ms 11 ms 10.66.64.1
3 118 ms 13 ms 13 ms 24-234-16-125.ptp.lvcm.net [24.234.16.125]
4 18 ms 13 ms 13 ms 24-234-6-37.ptp.lvcm.net [24.234.6.37]
5 13 ms 12 ms 11 ms 24-234-6-222.ptp.lvcm.net [24.234.6.222]
6 31 ms 31 ms 36 ms paltbprj01-ae0.0.rd.pt.cox.net [68.1.0.234]
7 148 ms 202 ms 62 ms dcr2-ge-7-0-0-292.sanfranciscosfo.savvis.net [20
8.173.170.1]
8 37 ms 36 ms 36 ms er2-xe-11-3-0.SanJoseEquinix.savvis.net [204.70.
198.146]
9 43 ms 42 ms 42 ms cr2-tengig0-7-3-0.sanfrancisco.savvis.net [204.7
0.206.57]
10 103 ms 105 ms 104 ms cr2-bundle-pos-1.newyork.savvis.net [204.70.197.
34]
11 103 ms 101 ms 102 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
12 109 ms 109 ms 110 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
13 106 ms 106 ms 107 ms 206.28.97.137
14 261 ms 188 ms 116 ms internap.Boston.savvis.net [208.172.51.230]
15 107 ms 104 ms 101 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
16 102 ms 106 ms 105 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
17 103 ms 101 ms 103 ms 208.95.185.41
Haven't been able to play for two days, have played previously with no lag whatsoever, but the last 2 days have been unbearable.
using bell canada for internet
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 4 ms 4 ms 3 ms 192.168.2.1
2 10 ms 11 ms 9 ms bas5-barrie18_lo0_SYMP.net.bell.ca [64.230.200.149]
3 9 ms 9 ms 9 ms dis6-barrie18_5-1-0_100.net.bell.ca [64.230.56.140]
4 22 ms 26 ms 26 ms bx6-chicago23_POS0-3-0-0.net.bell.ca [64.230.186.202]
5 22 ms 21 ms 21 ms te4-1.ccr01.ord09.atlas.cogentco.com [154.54.11.29]
6 23 ms 23 ms 23 ms te3-5.mag01.ord01.atlas.cogentco.com [154.54.29.189]
7 24 ms 23 ms 23 ms te0-5-0-3.ccr21.ord01.atlas.cogentco.com [154.54.45.193]
8 40 ms 53 ms 54 ms te0-2-0-5.ccr21.bos01.atlas.cogentco.com [154.54.43.198]
9 39 ms 39 ms 41 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
10 43 ms 38 ms 49 ms 38.111.40.114
11 40 ms 40 ms 40 ms 208.95.185.41
keep getting kicked off servers, updated all software patches to be sure and even changed ip address but still happening
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms homeportal [192.168.1.254]
2 51 ms 25 ms 25 ms 99-126-52-3.lightspeed.stlsmo.sbcglobal.net [99.
126.52.3]
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 27 ms 27 ms 26 ms 12.83.40.5
7 46 ms 46 ms 43 ms ggr3.dlstx.ip.att.net [12.122.138.17]
8 87 ms 89 ms 82 ms 192.205.36.194
9 83 ms 86 ms 88 ms te0-0-0-4.ccr22.dfw01.atlas.cogentco.com [154.54
.6.53]
10 * 90 ms 97 ms te0-4-0-4.ccr22.mci01.atlas.cogentco.com [154.54
.85.153]
11 62 ms 62 ms 64 ms te0-3-0-2.ccr22.ord01.atlas.cogentco.com [154.54
.6.213]
12 72 ms 70 ms 71 ms te0-3-0-1.ccr22.bos01.atlas.cogentco.com [154.54
.24.57]
13 163 ms 206 ms 207 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
14 74 ms 84 ms 73 ms 38.111.40.114
15 71 ms 71 ms 71 ms 208.95.185.41
Trace complete.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms homeportal [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 29 ms 27 ms 26 ms 12.83.40.5
7 47 ms 47 ms 46 ms ggr3.dlstx.ip.att.net [12.122.138.17]
8 87 ms 86 ms 83 ms 192.205.36.194
9 87 ms 82 ms 83 ms te0-2-0-3.ccr22.dfw01.atlas.cogentco.com [154.54
.1.253]
10 96 ms 93 ms 97 ms te0-4-0-4.ccr22.mci01.atlas.cogentco.com [154.54
.85.153]
11 62 ms * 62 ms te0-3-0-2.ccr22.ord01.atlas.cogentco.com [154.54
.6.213]
12 71 ms 71 ms 71 ms te0-3-0-1.ccr22.bos01.atlas.cogentco.com [154.54
.24.57]
13 90 ms 79 ms 79 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
14 72 ms 71 ms 72 ms 38.111.40.114
15 72 ms 71 ms 70 ms 208.95.185.41
added note nettest can be copy by right clicking on the window title bar.
select edit then mark.
highlight the text by left mouse hold drag then hit enter to copy to the windows clipboard.
you can then paste the information .
I'm currently in Japan. I have ran both tests, and the results are less than satisfying. Would being in Japan have anything to do with my lag time?
I'm currently in Japan. I have ran both tests, and the results are less than satisfying. Would being in Japan have anything to do with my lag time?
Yes it would, as many of the Trans-Pacific cable links are over-subscribed for their capacity. And laying new Trans-Pacific cable routes to handle the rapidly growing demand for bandwidth is very very expensive...
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 15 ms 9 ms 17 ms 88-134-239-10-dynip.superkabel.de [88.134.239.10]
2 35 ms 19 ms 30 ms 83-169-132-126.static.superkabel.de [83.169.132.126]
3 43 ms 16 ms 31 ms 88-134-196-190-dynip.superkabel.de [88.134.196.190]
4 72 ms 52 ms 40 ms 83-169-129-218.static.superkabel.de [83.169.129.218]
5 23 ms 30 ms 27 ms 83-169-128-129.static.superkabel.de [83.169.128.129]
6 35 ms 209 ms * 62.67.38.125
7 21 ms * 48 ms ae-3-80.edge5.Frankfurt1.Level3.net [4.69.154.137]
8 27 ms 28 ms 22 ms Cogent-level3-1x10G.Frankfurt.Level3.net [4.68.70.118]
9 24 ms 22 ms 25 ms te0-3-0-5.mpd22.fra03.atlas.cogentco.com [154.54.73.146]
10 27 ms 27 ms 28 ms te0-3-0-2.ccr21.ams03.atlas.cogentco.com [154.54.39.177]
11 71 ms 73 ms 77 ms te0-1-0-7.ccr21.lpl01.atlas.cogentco.com [154.54.37.82]
12 132 ms 128 ms 126 ms te0-1-0-3.ccr22.bos01.atlas.cogentco.com [154.54.42.105]
13 136 ms 151 ms 120 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
14 137 ms 151 ms 140 ms 38.111.40.114
15 120 ms 120 ms 131 ms 208.95.185.41
Your Trace Route results don't look too bad, but your Net Test results are so poor, it almost looks like your ISP is throttling the connection...
Also, your Net Test reports that some other process is using your Network Connection while Net Test itself is idle... Are you running some other Utility that is taking up your network bandwidth???
Constant disconnecting. Lag and rubberbands when I am in the game
Tracert Result
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 6 ms 8 ms 11 ms 10.201.0.1
2 48 ms 6 ms 5 ms cpe-024-074-253-168.carolina.res.rr.com [24.74.2
53.168]
3 11 ms 14 ms 10 ms ae18.rlghncpop-rtr1.southeast.rr.com [24.93.64.4
]
4 20 ms 23 ms 23 ms ae-3-0.cr0.dca10.tbone.rr.com [66.109.6.80]
5 18 ms 17 ms 76 ms 107.14.19.133
6 26 ms 18 ms 19 ms te0-7-0-11.mpd22.iad02.atlas.cogentco.com [154.5
4.10.209]
7 23 ms 27 ms 19 ms te0-0-0-4.mpd22.dca01.atlas.cogentco.com [154.54
.26.117]
8 27 ms 25 ms 27 ms te0-6-0-8.mpd22.jfk02.atlas.cogentco.com [154.54
.26.174]
9 31 ms 31 ms 30 ms te0-1-0-2.ccr22.bos01.atlas.cogentco.com [154.54
.44.34]
10 150 ms 216 ms 225 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
11 45 ms 34 ms 34 ms 38.111.40.114
12 32 ms 31 ms 35 ms 208.95.185.41
I honestly have no idea what these numbers mean, so I have no clue whether they are supposed to be good or bad.
You should probably post your Trace Route results in the PWE Tech Support Forum Thread on STO network Lag, as their showing issues with the Cogent Communications Boston hub, which PWE has been having issues with for the past few months... http://techsupport.perfectworld.com/
Now the other issue. Your Net Test results is showing that something else is taking up a large chunk of your network bandwidth while Net Test itself was idle... Are you running another networked Utility or Application that is interfering with your STO Client ???
winamp was up at the time, which is the utility I use to play the internet radio station I listen to. When I closed Winamp, those numbers dropped to 14 and 4.
winamp was up at the time, which is the utility I use to play the internet radio station I listen to. When I closed Winamp, those numbers dropped to 14 and 4.
Even 14 and 4 still sounds suspicious, as ideally, both numbers are suppose to be Zero. Background activity like that could be behind a malicious keylogger for example...
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 10.0.0.1
2 * * 3087 ms 68.44.102.1
3 1023 ms 25 ms 17 ms xe-10-3-0-32767-sur01.pennsauken.nj.panjde.comcast.net [68.87.214.169]
4 10 ms 8 ms * xe-13-1-1-0-ar03.audubon.nj.panjde.comcast.net [68.85.62.121]
5 * 15 ms 15 ms pos-0-1-0-0-cr01.denver.co.ibone.comcast.net [68.86.94.97]
6 14 ms 15 ms 15 ms be-15-pe04.ashburn.va.ibone.comcast.net [68.86.84.222]
7 48 ms 50 ms * as174.ashburn.va.ibone.comcast.net [66.208.229.138]
8 27 ms * 24 ms te0-4-0-1.ccr22.dca01.atlas.cogentco.com [154.54.41.233]
9 25 ms 24 ms 72 ms te0-7-0-8.ccr22.jfk02.atlas.cogentco.com [154.54.41.14]
10 22 ms 26 ms 23 ms te0-4-0-3.ccr22.bos01.atlas.cogentco.com [154.54.44.66]
11 24 ms 25 ms 26 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
12 3443 ms 42 ms 159 ms 38.111.40.114
13 1580 ms 23 ms 45 ms 208.95.185.41
So here are my numbers... anyone know what to make of them?
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 10.0.0.1
2 * * 3087 ms 68.44.102.1
3 1023 ms 25 ms 17 ms xe-10-3-0-32767-sur01.pennsauken.nj.panjde.comcast.net [68.87.214.169]
4 10 ms 8 ms * xe-13-1-1-0-ar03.audubon.nj.panjde.comcast.net [68.85.62.121]
5 * 15 ms 15 ms pos-0-1-0-0-cr01.denver.co.ibone.comcast.net [68.86.94.97]
...
When you have this big a lag this close to your computer, it means that either your gateway router, or the cable modem unit, (or both) is having issues talking to each other... You may have to contact Comcast tech support to take a look at the unit...
When you have this big a lag this close to your computer, it means that either your gateway router, or the cable modem unit, (or both) is having issues talking to each other... You may have to contact Comcast tech support to take a look at the unit...
I figured as much... thankfully I had enough numbers and stats to talk them into sending a tech out to check everything
Which is more than what they are doing for other folks
This problem has been evident for the last couple of weeks, but very intermittent. I could play for hours, then suddenly I start lagging and disconnecting or just sitting there with the world moving around me but I am unable to do anything. Starting last night the game has been unplayable.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 8 ms 13 ms 7 ms 7.22.92.1
2 12 ms 14 ms 11 ms 69.63.243.5
3 10 ms 19 ms 11 ms 69.63.248.201
4 25 ms 42 ms 61 ms 69.63.248.97
5 * * * Request timed out.
6 25 ms 40 ms 31 ms te0-0-0-6.mpd22.jfk02.atlas.cogentco.com [154.54.31.5]
7 33 ms 31 ms 31 ms te0-6-0-0.ccr22.bos01.atlas.cogentco.com [154.54.47.237]
8 31 ms 44 ms 32 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
9 42 ms 38 ms 68 ms 38.111.40.114
10 32 ms 31 ms 33 ms 208.95.185.41
This problem has been evident for the last couple of weeks, but very intermittent. I could play for hours, then suddenly I start lagging and disconnecting or just sitting there with the world moving around me but I am unable to do anything. Starting last night the game has been unplayable.
...
Idle NIC bandwidth Send: 1 KB/sec Recv: 0 KB/sec
hit return to exit
Doesn't look like anything is obviously wrong. though you may have done these tests when the issue wasn't occurring...
However, Net Test does report that something else on your computer is using the network interface while Net Test itself was idle. And existence of other running networked applications and utilities have been known to cause compatibility issues with the STO Client. You might want to track down the cause of this, and see if this is creating the problem or not...
I currently have really, really bad lags. Being in sector space looks like a picture with sporadic movements of the ships.
Connection to my ISP seems fine, I get full bandwidth (~4 MB/s) when downloading from their FTP.
Tracert (cut down to where the latency raises significantly, starting with the 5th hop):
8 ms 40 ms 8 ms 213.46.173.125
7 ms 9 ms 9 ms at-inn01a-ra1-so-1-0-0-0.aorta.net [213.46.173.226]
111 ms 117 ms 111 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
112 ms 110 ms 112 ms internap-gw.ip4.tinet.net [77.67.77.54]
110 ms 111 ms 115 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
111 ms 111 ms 121 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
113 ms 112 ms 110 ms 208.95.185.41
I've put nettest.exe into the list of exceptions in my internet security suite (program control as well as firewall), seems like it doesn't change a thing.
Windows (7) doesn't report any network activity when idle, so the connection is not really used except for what I want to use it for.
Comments
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 32 ms 26 ms 24 ms 76.120.64.1
3 9 ms 8 ms 10 ms te-8-2-ur02.boulder.co.denver.comcast.net [68.85
.107.109]
4 19 ms 19 ms 21 ms te-0-10-0-10-ar02.aurora.co.denver.comcast.net [
68.86.179.97]
5 15 ms 21 ms 21 ms he-3-9-0-0-cr01.denver.co.ibone.comcast.net [68.
86.92.21]
6 10 ms 12 ms 13 ms te3-5.ccr01.den03.atlas.cogentco.com [154.54.10.
33]
7 164 ms 212 ms 15 ms te8-3.ccr01.den01.atlas.cogentco.com [154.54.83.
29]
8 30 ms 29 ms 30 ms te0-3-0-7.mpd21.mci01.atlas.cogentco.com [154.54
.87.90]
9 36 ms 35 ms 35 ms te0-3-0-7.mpd21.ord01.atlas.cogentco.com [154.54
.84.82]
10 64 ms 64 ms 65 ms te0-7-0-2.ccr21.bos01.atlas.cogentco.com [154.54
.28.114]
11 66 ms 65 ms 64 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
12 69 ms 68 ms 65 ms 38.111.40.114
13 64 ms 64 ms 64 ms 208.95.185.41
Trace complete.
contacting nettest server..
Local IP: 76.120.65.203
Ping: 66.7 msec
Port: 80: 702 KB/sec 21 KB/sec 740 KB/sec 500
Port: 80: 580 KB/sec 16 KB/sec 616 KB/sec 500
Port: 443: 679 KB/sec 22 KB/sec 720 KB/sec 500
Port: 443: 672 KB/sec 20 KB/sec 714 KB/sec 500
Port: 7255: 733 KB/sec 22 KB/sec 774 KB/sec 500
Port: 7255: 688 KB/sec 18 KB/sec 726 KB/sec 500
Port: 7003: 676 KB/sec 18 KB/sec 719 KB/sec 500
Port: 7003: 593 KB/sec 17 KB/sec 628 KB/sec 500
Port: 7202: 704 KB/sec 22 KB/sec 746 KB/sec 500
Port: 7202: 712 KB/sec 20 KB/sec 759 KB/sec 500
Port: 7499:
Good or Bad? Please fix. Its Comcast 25mps internet. Not sure why I would have lag.
Speed is irrelevant, as the issue you appear to be having isn't even on Comcast's network.
I've highlighted the relevant hop for you. Those numbers there are high, at least for the first two packets on that leg. Not sure if that's a hiccup, but if you're experiencing significant lag, then I'll wager it'll show like that on multiple traces.
ROLL TIDE ROLL
Ok that being said, what can be done to fix this issue in your opinion?
Thank you for the help.
Like my fanpage!
https://www.facebook.com/CaptainBMoney913
Join Date: August 29th 2010
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms 2 ms 2 ms 192.168.0.1
2 7 ms 6 ms 9 ms dD576A001.access.telenet.be [213.118.160.1]
3 7 ms 8 ms 10 ms dD5E0C241.access.telenet.be [213.224.194.65]
4 10 ms 10 ms 11 ms dD5E0FD0D.access.telenet.be [213.224.253.13]
5 11 ms 86 ms 11 ms ae0.anr11.ip4.tinet.net [141.136.97.249]
6 98 ms 96 ms 96 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
7 94 ms 95 ms 95 ms internap-gw.ip4.tinet.net [77.67.77.54]
8 104 ms 103 ms 93 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
9 105 ms 106 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
For the glory of Tempus!
I am the hands of Shar!
Flames of Kossuth, protect me!
Oghma, grant me knowledge!
Lolth commands, and I obey!
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Andreas>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 47 ms 99 ms 100 ms speedtouch.lan [192.168.10.254]
2 26 ms 26 ms 25 ms 192.168.219.250
3 26 ms 25 ms 26 ms te9-4-lyk2.cyta-ip.net [195.14.158.85]
4 26 ms 26 ms 26 ms 195.14.158.10
5 32 ms 31 ms 31 ms 195.14.158.22
6 86 ms 85 ms 86 ms tenge4-6.br01.frf05.pccwbtn.net [63.218.231.1]
7 86 ms 85 ms 85 ms 63.218.230.74
8 85 ms 85 ms 85 ms xe-1-3-2.fra23.ip4.tinet.net [77.67.94.149]
9 172 ms 187 ms 178 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
10 178 ms 177 ms 175 ms internap-gw.ip4.tinet.net [77.67.77.54]
11 181 ms 178 ms 179 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
12 * 181 ms 179 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 *
Cheers,
Brandon =/\=
Tried manual patching, worked a couple of times now just hangs
Disabled AVG Antivirus (it had caused problems in the past) no change
renamed the Live folder and tried to patch manually , very slow hangs often and crashed overnight
ISP is Souris River Telecom
System is Win 7
Tracert results:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms 1 ms <1 ms ClearView.Home [172.16.1.1]
2 9 ms 10 ms 9 ms 1.128.207.74.static.srtnet.com [74.207.128.1]
3 11 ms 10 ms 8 ms 17.97.221.216.srtnet.com [216.221.97.17]
4 11 ms 11 ms 9 ms 193.97.221.216.srtnet.com [216.221.97.193]
5 26 ms 25 ms 25 ms te-4-1.car1.Minneapolis1.Level3.net [4.30.114.29
]
6 36 ms 34 ms 35 ms ae-4-4.ebr1.Chicago1.Level3.net [4.69.136.106]
7 32 ms 34 ms 34 ms ae-14-51.car4.Chicago1.Level3.net [4.69.138.6]
8 33 ms 34 ms 35 ms cogent-level3.car4.Chicago1.Level3.net [4.68.127
.130]
9 37 ms 36 ms 34 ms te0-4-0-5.ccr22.ord01.atlas.cogentco.com [154.54
.44.165]
10 59 ms 59 ms 57 ms te0-5-0-6.ccr22.bos01.atlas.cogentco.com [154.54
.45.242]
11 88 ms 264 ms 81 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
12 62 ms 57 ms 67 ms 38.111.40.114
13 58 ms 58 ms 59 ms 208.95.185.41
Trace complete.
C:\Windows\system32>
Nettest results:
Nettest results:
contacting nettest server..
Local IP: 74.207.182.29
Ping: 60.0 msec
Port: 80: 3 KB/sec 1 KB/sec 28 KB/sec 500
Port: 80: 17 KB/sec 4 KB/sec 80 KB/sec 500
Port: 443: 22 KB/sec 3 KB/sec 84 KB/sec 500
Port: 443: 15 KB/sec 3 KB/sec 64 KB/sec 500
Port: 7255: 14 KB/sec 3 KB/sec 71 KB/sec 500
Port: 7255: 15 KB/sec 3 KB/sec 73 KB/sec 500
Port: 7003: 19 KB/sec 3 KB/sec 90 KB/sec 500
Port: 7003: 24 KB/sec 4 KB/sec 125 KB/sec 500
Port: 7202: 7 KB/sec 3 KB/sec 57 KB/sec 500
Port: 7202: 5 KB/sec 2 KB/sec 49 KB/sec 500
Port: 7499: 1 KB/sec 2 KB/sec 50 KB/sec 499
Port: 7499: timed out
Port: 80: 12 KB/sec 5 KB/sec 134 KB/sec 500
Idle NIC bandwidth Send: 3 KB/sec Recv: 94 KB/sec
hit return to exit
Please help, Grand-son is in here very 5 minutes wanting to know if its fixed yet...
Thank you...
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms buffalo.setup [192.168.1.2]
2 2 ms 1 ms 1 ms 172.16.0.254
3 13 ms 12 ms 12 ms adsl-75-61-79-254.dsl.pltn13.sbcglobal.net [75.6
1.79.254]
4 13 ms 14 ms 14 ms 12.83.90.157
5 15 ms 14 ms 14 ms ggr6.wswdc.ip.att.net [12.122.86.89]
6 15 ms 17 ms 17 ms te0-2-0-6.ccr21.sjc03.atlas.cogentco.com [154.54
.12.113]
7 17 ms 17 ms 17 ms te0-4-0-3.ccr21.sjc01.atlas.cogentco.com [154.54
.41.201]
8 18 ms 17 ms 17 ms te0-3-0-5.ccr21.sfo01.atlas.cogentco.com [154.54
.86.177]
9 112 ms 112 ms 102 ms te0-4-0-6.ccr21.mci01.atlas.cogentco.com [154.54
.45.65]
10 78 ms 82 ms 79 ms te0-3-0-7.ccr21.ord01.atlas.cogentco.com [154.54
.84.74]
11 92 ms 92 ms 89 ms te0-7-0-26.ccr21.bos01.atlas.cogentco.com [154.5
4.6.21]
12 91 ms 92 ms 92 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
13 96 ms 92 ms 89 ms 38.111.40.114
14 90 ms 89 ms 89 ms 208.95.185.41
Trace complete.
C:\Windows\system32>
contacting nettest server..
Local IP: 75.61.76.223
Ping: 88.2 msec
Port: 80: 245 KB/sec 9 KB/sec 259 KB/sec 500
Port: 80: 181 KB/sec 9 KB/sec 194 KB/sec 500
Port: 443: 247 KB/sec 10 KB/sec 262 KB/sec 500
Port: 443: 191 KB/sec 9 KB/sec 203 KB/sec 500
Port: 7255: 251 KB/sec 10 KB/sec 266 KB/sec 500
Port: 7255: 466 KB/sec 19 KB/sec 493 KB/sec 500
Port: 7003: 441 KB/sec 21 KB/sec 467 KB/sec 500
Port: 7003: 479 KB/sec 20 KB/sec 508 KB/sec 500
Port: 7202: 264 KB/sec 11 KB/sec 280 KB/sec 500
Port: 7202: 466 KB/sec 19 KB/sec 493 KB/sec 500
Port: 7499: 170 KB/sec 9 KB/sec 183 KB/sec 500
Port: 7499: 62 KB/sec 3 KB/sec 66 KB/sec 500
Port: 80: 229 KB/sec 9 KB/sec 242 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
ISP is att&t or sbcglobal.net
Ever since the emergency shutdown of the server on Friday the launcher crashes when trying to patch. I did not have any problems with the game before Friday's shutdown.
1 <1 мс <1 мс <1 мс 192.168.0.1
2 7 ms 2 ms 1 ms 192.168.1.3
3 5 ms 1 ms 1 ms 95-65-17-1.starnet.md [95.65.17.1]
4 1 ms 1 ms 1 ms 95-65-6-81.starnet.md [95.65.6.81]
5 39 ms 41 ms 40 ms br01.FKT.anc.de.starnet.md [87.248.160.74]
6 40 ms 44 ms 43 ms ae4-201.fra60.ip4.tinet.net [77.67.74.221]
7 125 ms 142 ms 126 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
8 126 ms 126 ms 133 ms internap-gw.ip4.tinet.net [77.67.77.54]
9 128 ms 130 ms 126 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
10 142 ms 128 ms 141 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
11 224 ms 223 ms 227 ms 208.95.185.41
Πνευματικά δικαιώματα (c) 2006 Microsoft Corporation. Με επιφύλαξη κάθε νόμιμου
δικαιώματος.
C:\Users\STELIOS>tracert patchserver.crypticstudios.com
Παρακολούθηση της διαδρομής προς: patchserver.crypticstudios.com [208.95.185.41]
με μέγιστο πλήθος αναπηδήσεων 30:
1 66 ms 99 ms 99 ms dsldevice.lan [192.168.1.254]
2 18 ms 17 ms 18 ms bbras-llu-kln-23L500.forthnet.gr [213.16.246.15]
3 18 ms 18 ms 19 ms 213.16.247.85
4 22 ms 23 ms 23 ms core-kln-12Be2.forthnet.gr [213.16.247.13]
5 33 ms 33 ms 33 ms te-3-2.car1.Sofia2.Level3.net [212.162.46.109]
6 63 ms * * 4.69.141.109
7 63 ms 63 ms 63 ms ae-10-10.ebr3.Frankfurt1.Level3.net [4.69.141.34
]
8 62 ms 63 ms 63 ms ae-83-83.csw3.Frankfurt1.Level3.net [4.69.163.10
]
9 * * * Εξαντλήθηκε το χρονικό όριο της αίτησης.
10 71 ms 72 ms 72 ms te0-0-0-3.ccr21.fra06.atlas.cogentco.com [130.11
7.15.129]
11 74 ms 60 ms 74 ms te0-1-0-5.mpd21.fra03.atlas.cogentco.com [130.11
7.49.37]
12 67 ms 80 ms 71 ms te0-0-0-2.ccr21.ams03.atlas.cogentco.com [130.11
7.48.165]
13 78 ms 79 ms 79 ms te0-2-0-7.ccr22.lpl01.atlas.cogentco.com [154.54
.37.122]
14 147 ms 148 ms 148 ms te0-3-0-3.ccr21.bos01.atlas.cogentco.com [154.54
.31.229]
15 256 ms 207 ms 212 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
16 143 ms 143 ms 143 ms 38.111.40.114
17 151 ms 151 ms 150 ms 208.95.185.41
Η παρακολούθηση ολοκληρώθηκε.
C:\Users\STELIOS>
unable to allocate performance buffer
contacting nettest server..
Local IP: 130.43.57.252
Ping: 142.9 msec
Port: 80: 212 KB/sec 0 KB/sec 0 KB/sec 500
Port: 80: 376 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: 408 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: 375 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7255: 410 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7255: 381 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7003: 382 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7003: 368 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7202: 374 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7202: 331 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7499: 267 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7499: 215 KB/sec 0 KB/sec 0 KB/sec 500
Port: 80: 372 KB/sec 0 KB/sec 0 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
Microsoft Windows [Έκδοση 6.0.6002]
Πνευματικά δικαιώματα (c) 2006 Microsoft Corporation. Με επιφύλαξη κάθε νόμιμου
δικαιώματος.
C:\Windows\system32>ipconfing /release
'ipconfing' δεν αναγνωρίζεται ως εσωτερική ή εξωτερική εντολή,
εκτελέσιμο πρόγραμμα ή αρχείο δέσμης ενεργειών.
C:\Windows\system32>ipconfig/release
Ρύθμιση παραμέτρων IP των Windows
Προσαρμογέας ασύρματου δικτύου LAN Σύνδεση ασύρματου δικτύου:
Επίθημα DNS συγκεκριμένης σύνδεσης:
Διεύθυνση IPv6 τοπικής σύνδεσης . : fe80::f007:5522:4db9:8527%11
Διεύθυνση IPv4 αυτόματης ρύθμισης : 169.254.133.39
Μάσκα υποδικτύου. . . . . . . . . : 255.255.0.0
Προεπιλεγμένη πύλη . . . . . . . :
Προσαρμογέας Ethernet Τοπική σύνδεση:
Επίθημα DNS συγκεκριμένης σύνδεσης:
Διεύθυνση IPv6 τοπικής σύνδεσης . : fe80::2195:6f8:4911:c5de%10
Προεπιλεγμένη πύλη . . . . . . . :
Προσαρμογέας διοχέτευσης Σύνδεση τοπικού δικτύου*:
Κατάσταση μέσου . . . . . . . . . : Έχει αποσυνδεθεί
Επίθημα DNS συγκεκριμένης σύνδεσης:
Προσαρμογέας διοχέτευσης Σύνδεση τοπικού δικτύου* 7:
Επίθημα DNS συγκεκριμένης σύνδεσης:
Διεύθυνση IPv6. . . . . . . . . . : 2001:0:5ef5:79fd:387c:6b2:3f57:febf
Διεύθυνση IPv6 τοπικής σύνδεσης . : fe80::387c:6b2:3f57:febf%12
Προεπιλεγμένη πύλη . . . . . . . : ::
Προσαρμογέας διοχέτευσης Σύνδεση τοπικού δικτύου* 11:
Κατάσταση μέσου . . . . . . . . . : Έχει αποσυνδεθεί
Επίθημα DNS συγκεκριμένης σύνδεσης:
C:\Windows\system32>ipconfig/renew
Ρύθμιση παραμέτρων IP των Windows
Παρουσιάστηκε σφάλμα κατά την ανανέωση της διασύνδεσης Σύνδεση ασύρματου δικτύου
: δεν είναι δυνατή η επικοινωνία με το διακομιστή DHCP. Το χρονικό όριο του αιτ
ήματος έληξε.
IF someone can help
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 3 ms 3 ms 3 ms READYSHARE [192.168.1.1]
2 10 ms 10 ms 11 ms 10.66.64.1
3 118 ms 13 ms 13 ms 24-234-16-125.ptp.lvcm.net [24.234.16.125]
4 18 ms 13 ms 13 ms 24-234-6-37.ptp.lvcm.net [24.234.6.37]
5 13 ms 12 ms 11 ms 24-234-6-222.ptp.lvcm.net [24.234.6.222]
6 31 ms 31 ms 36 ms paltbprj01-ae0.0.rd.pt.cox.net [68.1.0.234]
7 148 ms 202 ms 62 ms dcr2-ge-7-0-0-292.sanfranciscosfo.savvis.net [20
8.173.170.1]
8 37 ms 36 ms 36 ms er2-xe-11-3-0.SanJoseEquinix.savvis.net [204.70.
198.146]
9 43 ms 42 ms 42 ms cr2-tengig0-7-3-0.sanfrancisco.savvis.net [204.7
0.206.57]
10 103 ms 105 ms 104 ms cr2-bundle-pos-1.newyork.savvis.net [204.70.197.
34]
11 103 ms 101 ms 102 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
12 109 ms 109 ms 110 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
13 106 ms 106 ms 107 ms 206.28.97.137
14 261 ms 188 ms 116 ms internap.Boston.savvis.net [208.172.51.230]
15 107 ms 104 ms 101 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
16 102 ms 106 ms 105 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
17 103 ms 101 ms 103 ms 208.95.185.41
Trace complete.
C:\Windows\system32>
and
unable to allocate performance buffer
contacting nettest server..
Local IP: 72.193.9.194
Ping: 130.4 msec
Port: 80: 181 KB/sec 0 KB/sec 0 KB/sec 500
Port: 80: 201 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: 232 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: 265 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7255: 241 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7255: 235 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7003: 234 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7003: 233 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7202: 233 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7202: 240 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7499: 268 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7499: 249 KB/sec 0 KB/sec 0 KB/sec 500
Port: 80: 258 KB/sec 0 KB/sec 0 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
using bell canada for internet
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 4 ms 4 ms 3 ms 192.168.2.1
2 10 ms 11 ms 9 ms bas5-barrie18_lo0_SYMP.net.bell.ca [64.230.200.149]
3 9 ms 9 ms 9 ms dis6-barrie18_5-1-0_100.net.bell.ca [64.230.56.140]
4 22 ms 26 ms 26 ms bx6-chicago23_POS0-3-0-0.net.bell.ca [64.230.186.202]
5 22 ms 21 ms 21 ms te4-1.ccr01.ord09.atlas.cogentco.com [154.54.11.29]
6 23 ms 23 ms 23 ms te3-5.mag01.ord01.atlas.cogentco.com [154.54.29.189]
7 24 ms 23 ms 23 ms te0-5-0-3.ccr21.ord01.atlas.cogentco.com [154.54.45.193]
8 40 ms 53 ms 54 ms te0-2-0-5.ccr21.bos01.atlas.cogentco.com [154.54.43.198]
9 39 ms 39 ms 41 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
10 43 ms 38 ms 49 ms 38.111.40.114
11 40 ms 40 ms 40 ms 208.95.185.41
Trace complete.
contacting nettest server..
Local IP: 50.101.68.93
Ping: 39.5 msec
Port: 80: 550 KB/sec 29 KB/sec 583 KB/sec 500
Port: 80: 553 KB/sec 29 KB/sec 590 KB/sec 500
Port: 443: 525 KB/sec 27 KB/sec 557 KB/sec 500
Port: 443: 554 KB/sec 30 KB/sec 588 KB/sec 500
Port: 7255: 557 KB/sec 30 KB/sec 591 KB/sec 500
Port: 7255: 558 KB/sec 30 KB/sec 592 KB/sec 500
Port: 7003: 549 KB/sec 29 KB/sec 581 KB/sec 500
Port: 7003: 552 KB/sec 29 KB/sec 584 KB/sec 500
Port: 7202: 555 KB/sec 29 KB/sec 587 KB/sec 500
Port: 7202: 548 KB/sec 29 KB/sec 585 KB/sec 500
Port: 7499: 549 KB/sec 29 KB/sec 582 KB/sec 500
Port: 7499: 557 KB/sec 31 KB/sec 590 KB/sec 500
Port: 80: 554 KB/sec 29 KB/sec 587 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms homeportal [192.168.1.254]
2 51 ms 25 ms 25 ms 99-126-52-3.lightspeed.stlsmo.sbcglobal.net [99.
126.52.3]
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 27 ms 27 ms 26 ms 12.83.40.5
7 46 ms 46 ms 43 ms ggr3.dlstx.ip.att.net [12.122.138.17]
8 87 ms 89 ms 82 ms 192.205.36.194
9 83 ms 86 ms 88 ms te0-0-0-4.ccr22.dfw01.atlas.cogentco.com [154.54
.6.53]
10 * 90 ms 97 ms te0-4-0-4.ccr22.mci01.atlas.cogentco.com [154.54
.85.153]
11 62 ms 62 ms 64 ms te0-3-0-2.ccr22.ord01.atlas.cogentco.com [154.54
.6.213]
12 72 ms 70 ms 71 ms te0-3-0-1.ccr22.bos01.atlas.cogentco.com [154.54
.24.57]
13 163 ms 206 ms 207 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
14 74 ms 84 ms 73 ms 38.111.40.114
15 71 ms 71 ms 71 ms 208.95.185.41
Trace complete.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms homeportal [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 29 ms 27 ms 26 ms 12.83.40.5
7 47 ms 47 ms 46 ms ggr3.dlstx.ip.att.net [12.122.138.17]
8 87 ms 86 ms 83 ms 192.205.36.194
9 87 ms 82 ms 83 ms te0-2-0-3.ccr22.dfw01.atlas.cogentco.com [154.54
.1.253]
10 96 ms 93 ms 97 ms te0-4-0-4.ccr22.mci01.atlas.cogentco.com [154.54
.85.153]
11 62 ms * 62 ms te0-3-0-2.ccr22.ord01.atlas.cogentco.com [154.54
.6.213]
12 71 ms 71 ms 71 ms te0-3-0-1.ccr22.bos01.atlas.cogentco.com [154.54
.24.57]
13 90 ms 79 ms 79 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
14 72 ms 71 ms 72 ms 38.111.40.114
15 72 ms 71 ms 70 ms 208.95.185.41
Trace complete.
contacting nettest server..
Local IP: 99.126.53.97
Ping: 68.4 msec
Port: 80: 81 KB/sec 3 KB/sec 86 KB/sec 500
Port: 80: 16 KB/sec 1 KB/sec 18 KB/sec 500
Port: 443: 256 KB/sec 14 KB/sec 278 KB/sec 500
Port: 443: 614 KB/sec 22 KB/sec 652 KB/sec 500
Port: 7255: 608 KB/sec 22 KB/sec 644 KB/sec 500
Port: 7255: 21 KB/sec 2 KB/sec 23 KB/sec 500
Port: 7003: 625 KB/sec 22 KB/sec 662 KB/sec 500
Port: 7003: 196 KB/sec 9 KB/sec 215 KB/sec 500
Port: 7202: 258 KB/sec 15 KB/sec 285 KB/sec 500
Port: 7202: 646 KB/sec 23 KB/sec 684 KB/sec 500
Port: 7499: 261 KB/sec 12 KB/sec 284 KB/sec 500
Port: 7499: 617 KB/sec 22 KB/sec 653 KB/sec 500
Port: 80: 186 KB/sec 10 KB/sec 217 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
I'm currently in Japan. I have ran both tests, and the results are less than satisfying. Would being in Japan have anything to do with my lag time?
TRACERT RESULTS:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\admin>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 15 ms 9 ms 17 ms 88-134-239-10-dynip.superkabel.de [88.134.239.10]
2 35 ms 19 ms 30 ms 83-169-132-126.static.superkabel.de [83.169.132.126]
3 43 ms 16 ms 31 ms 88-134-196-190-dynip.superkabel.de [88.134.196.190]
4 72 ms 52 ms 40 ms 83-169-129-218.static.superkabel.de [83.169.129.218]
5 23 ms 30 ms 27 ms 83-169-128-129.static.superkabel.de [83.169.128.129]
6 35 ms 209 ms * 62.67.38.125
7 21 ms * 48 ms ae-3-80.edge5.Frankfurt1.Level3.net [4.69.154.137]
8 27 ms 28 ms 22 ms Cogent-level3-1x10G.Frankfurt.Level3.net [4.68.70.118]
9 24 ms 22 ms 25 ms te0-3-0-5.mpd22.fra03.atlas.cogentco.com [154.54.73.146]
10 27 ms 27 ms 28 ms te0-3-0-2.ccr21.ams03.atlas.cogentco.com [154.54.39.177]
11 71 ms 73 ms 77 ms te0-1-0-7.ccr21.lpl01.atlas.cogentco.com [154.54.37.82]
12 132 ms 128 ms 126 ms te0-1-0-3.ccr22.bos01.atlas.cogentco.com [154.54.42.105]
13 136 ms 151 ms 120 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
14 137 ms 151 ms 140 ms 38.111.40.114
15 120 ms 120 ms 131 ms 208.95.185.41
Trace complete.
NETTEST RESULTS:
contacting nettest server..
Local IP: 188.194.57.227
Ping: 200.1 msec
Port: 80: 15 KB/sec 43 KB/sec 57 KB/sec 500
Port: 80: 14 KB/sec 37 KB/sec 48 KB/sec 500
Port: 443: 13 KB/sec 47 KB/sec 58 KB/sec 500
Port: 443: 9 KB/sec 25 KB/sec 34 KB/sec 500
Port: 7255: 44 KB/sec 29 KB/sec 88 KB/sec 500
Port: 7255: 51 KB/sec 49 KB/sec 109 KB/sec 500
Port: 7003: 64 KB/sec 48 KB/sec 119 KB/sec 500
Port: 7003: 217 KB/sec 43 KB/sec 272 KB/sec 500
Port: 7202: 83 KB/sec 48 KB/sec 140 KB/sec 500
Port: 7202: 61 KB/sec 47 KB/sec 120 KB/sec 500
Port: 7499: 44 KB/sec 47 KB/sec 100 KB/sec 500
Port: 7499: 66 KB/sec 48 KB/sec 122 KB/sec 500
Port: 80: 45 KB/sec 47 KB/sec 97 KB/sec 500
Idle NIC bandwidth Send: 54 KB/sec Recv: 50 KB/sec
hit return to exit
My ISP is Kabel Deutschland.
Also, your Net Test reports that some other process is using your Network Connection while Net Test itself is idle... Are you running some other Utility that is taking up your network bandwidth???
Tracert Result
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 6 ms 8 ms 11 ms 10.201.0.1
2 48 ms 6 ms 5 ms cpe-024-074-253-168.carolina.res.rr.com [24.74.2
53.168]
3 11 ms 14 ms 10 ms ae18.rlghncpop-rtr1.southeast.rr.com [24.93.64.4
]
4 20 ms 23 ms 23 ms ae-3-0.cr0.dca10.tbone.rr.com [66.109.6.80]
5 18 ms 17 ms 76 ms 107.14.19.133
6 26 ms 18 ms 19 ms te0-7-0-11.mpd22.iad02.atlas.cogentco.com [154.5
4.10.209]
7 23 ms 27 ms 19 ms te0-0-0-4.mpd22.dca01.atlas.cogentco.com [154.54
.26.117]
8 27 ms 25 ms 27 ms te0-6-0-8.mpd22.jfk02.atlas.cogentco.com [154.54
.26.174]
9 31 ms 31 ms 30 ms te0-1-0-2.ccr22.bos01.atlas.cogentco.com [154.54
.44.34]
10 150 ms 216 ms 225 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
11 45 ms 34 ms 34 ms 38.111.40.114
12 32 ms 31 ms 35 ms 208.95.185.41
Trace complete.
Nettest result
contacting nettest server..
Local IP: 98.24.126.17
Ping: 56.6 msec
Port: 80: 702 KB/sec 125 KB/sec 761 KB/sec 500
Port: 80: 754 KB/sec 135 KB/sec 819 KB/sec 500
Port: 443: 627 KB/sec 127 KB/sec 685 KB/sec 500
Port: 443: 727 KB/sec 133 KB/sec 786 KB/sec 500
Port: 7255: 1057 KB/sec 141 KB/sec 1133 KB/sec 500
Port: 7255: 836 KB/sec 132 KB/sec 898 KB/sec 500
Port: 7003: 245 KB/sec 126 KB/sec 275 KB/sec 500
Port: 7003: 870 KB/sec 135 KB/sec 939 KB/sec 500
Port: 7202: 617 KB/sec 130 KB/sec 666 KB/sec 500
Port: 7202: 657 KB/sec 124 KB/sec 714 KB/sec 500
Port: 7499: 759 KB/sec 127 KB/sec 823 KB/sec 500
Port: 7499: 781 KB/sec 131 KB/sec 840 KB/sec 500
Port: 80: 636 KB/sec 130 KB/sec 695 KB/sec 500
Idle NIC bandwidth Send: 127 KB/sec Recv: 19 KB/sec
hit return to exit
I honestly have no idea what these numbers mean, so I have no clue whether they are supposed to be good or bad.
Now the other issue. Your Net Test results is showing that something else is taking up a large chunk of your network bandwidth while Net Test itself was idle... Are you running another networked Utility or Application that is interfering with your STO Client ???
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Fred>tracert patchserver.crypticstudios.com
Unable to resolve target system name patchserver.crypticstudios.com.
C:\Users\Fred>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 10.0.0.1
2 * * 3087 ms 68.44.102.1
3 1023 ms 25 ms 17 ms xe-10-3-0-32767-sur01.pennsauken.nj.panjde.comcast.net [68.87.214.169]
4 10 ms 8 ms * xe-13-1-1-0-ar03.audubon.nj.panjde.comcast.net [68.85.62.121]
5 * 15 ms 15 ms pos-0-1-0-0-cr01.denver.co.ibone.comcast.net [68.86.94.97]
6 14 ms 15 ms 15 ms be-15-pe04.ashburn.va.ibone.comcast.net [68.86.84.222]
7 48 ms 50 ms * as174.ashburn.va.ibone.comcast.net [66.208.229.138]
8 27 ms * 24 ms te0-4-0-1.ccr22.dca01.atlas.cogentco.com [154.54.41.233]
9 25 ms 24 ms 72 ms te0-7-0-8.ccr22.jfk02.atlas.cogentco.com [154.54.41.14]
10 22 ms 26 ms 23 ms te0-4-0-3.ccr22.bos01.atlas.cogentco.com [154.54.44.66]
11 24 ms 25 ms 26 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
12 3443 ms 42 ms 159 ms 38.111.40.114
13 1580 ms 23 ms 45 ms 208.95.185.41
Trace complete.
contacting nettest server..
Local IP: 68.44.102.254
Ping: 1003.2 msec
Port: 80: 336 KB/sec 17 KB/sec 361 KB/sec 500
Port: 80: 8 KB/sec 1 KB/sec 14 KB/sec 500
Port: 443: 437 KB/sec 15 KB/sec 460 KB/sec 500
Port: 443: timed out
Port: 7255: 40 KB/sec 2 KB/sec 43 KB/sec 500
Port: 7255: 20 KB/sec 1 KB/sec 22 KB/sec 500
Port: 7003: 475 KB/sec 16 KB/sec 501 KB/sec 500
Port: 7003: 4 KB/sec 1 KB/sec 10 KB/sec 500
Port: 7202: 11 KB/sec 2 KB/sec 14 KB/sec 500
Port: 7202: timed out
Port: 7499: timed out
Port: 7499: 13 KB/sec 2 KB/sec 50 KB/sec 500
Port: 80: 1545 KB/sec 45 KB/sec 1800 KB/sec 500
Idle NIC bandwidth Send: 3 KB/sec Recv: 176 KB/sec
hit return to exit
I figured as much... thankfully I had enough numbers and stats to talk them into sending a tech out to check everything
Which is more than what they are doing for other folks
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 8 ms 13 ms 7 ms 7.22.92.1
2 12 ms 14 ms 11 ms 69.63.243.5
3 10 ms 19 ms 11 ms 69.63.248.201
4 25 ms 42 ms 61 ms 69.63.248.97
5 * * * Request timed out.
6 25 ms 40 ms 31 ms te0-0-0-6.mpd22.jfk02.atlas.cogentco.com [154.54.31.5]
7 33 ms 31 ms 31 ms te0-6-0-0.ccr22.bos01.atlas.cogentco.com [154.54.47.237]
8 31 ms 44 ms 32 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
9 42 ms 38 ms 68 ms 38.111.40.114
10 32 ms 31 ms 33 ms 208.95.185.41
Trace complete.
contacting nettest server..
Local IP: ****************
Ping: 36.1 msec
Port: 80: 961 KB/sec 28 KB/sec 1022 KB/sec 500
Port: 80: 1672 KB/sec 44 KB/sec 1805 KB/sec 500
Port: 443: 1131 KB/sec 33 KB/sec 1210 KB/sec 500
Port: 443: 1930 KB/sec 55 KB/sec 2091 KB/sec 500
Port: 7255: 1100 KB/sec 30 KB/sec 1175 KB/sec 500
Port: 7255: 1089 KB/sec 55 KB/sec 1204 KB/sec 500
Port: 7003: 1128 KB/sec 41 KB/sec 1218 KB/sec 500
Port: 7003: 1109 KB/sec 33 KB/sec 1185 KB/sec 500
Port: 7202: 1179 KB/sec 39 KB/sec 1270 KB/sec 500
Port: 7202: 1201 KB/sec 37 KB/sec 1288 KB/sec 500
Port: 7499: 1396 KB/sec 45 KB/sec 1501 KB/sec 500
Port: 7499: 961 KB/sec 26 KB/sec 1025 KB/sec 500
Port: 80: 1774 KB/sec 50 KB/sec 1911 KB/sec 500
Idle NIC bandwidth Send: 1 KB/sec Recv: 0 KB/sec
hit return to exit
However, Net Test does report that something else on your computer is using the network interface while Net Test itself was idle. And existence of other running networked applications and utilities have been known to cause compatibility issues with the STO Client. You might want to track down the cause of this, and see if this is creating the problem or not...
Connection to my ISP seems fine, I get full bandwidth (~4 MB/s) when downloading from their FTP.
Tracert (cut down to where the latency raises significantly, starting with the 5th hop):
Nettest:
I've put nettest.exe into the list of exceptions in my internet security suite (program control as well as firewall), seems like it doesn't change a thing.
Windows (7) doesn't report any network activity when idle, so the connection is not really used except for what I want to use it for.