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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Rubberbanding again

eagleeyeabceagleeyeabc Member Posts: 17 Arc User
edited February 2013 in Windows and General: PC, Network, and Other Technical Issues
Hey Peeps

Anyone else suffering from Rubberbanding and Server not Responding Messages and then get booted ?

I checked my Internet Connection it seems to run fine, as I can run another MMO without any Issues, it's just STO which is bugging around again.
Post edited by eagleeyeabc on
«1

Comments

  • altiialtii Member Posts: 3 Arc User
    edited February 2013
    Yep! Got in about 4 times earlier, managed to start a mission once before it began not responding and then it gave up entirely. Can't even get to the Engage button on the launcher now!

    Internet connection's fine, and the game was fine last night.
  • eagleeyeabceagleeyeabc Member Posts: 17 Arc User
    edited February 2013
    Good to know, yeah ships seem to stop, I rubberband around and other ships start jumping around and all, I tried running over the US Proxy as that helped once when that issue happend, but that seems futile as well as I still have the same Error.

    I'm from EU btw, so much for the Server Stability Improvements I guess

    But good to know I'm not the only one who has that prob xD
  • altiialtii Member Posts: 3 Arc User
    edited February 2013
    Same for me! I managed to get out of ESD thinking that might be responsible for the lag, it was pretty busy, but it was everywhere. I'm EU too and yeah, nice to know it's not just me!
  • eagleeyeabceagleeyeabc Member Posts: 17 Arc User
    edited February 2013
    Here is a tracert test

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. Alle Rechte vorbehalten.

    C:\Users\****>tracert patchserver.crypticstudios.com

    Routenverfolgung zu patchserver.crypticstudios.com [***] ?ber maximal
    30 Abschnitte:

    1 <1 ms <1 ms <1 ms fritz.box [****]
    2 24 ms 25 ms 25 ms rdsl-dsdf-de02.nw.mediaways.net [213.20.58.195]

    3 24 ms 24 ms 25 ms xmwc-dsdf-de01-chan-19.nw.mediaways.net [195.71.
    242.122]
    4 30 ms 114 ms 76 ms rmwc-dsdf-de01-chan-0-0.nw.mediaways.net [195.71
    .243.33]
    5 60 ms 59 ms 58 ms Xe7-0-3-0-grtdusix1.red.telefonica-wholesale.net
    [84.16.7.229]
    6 52 ms 70 ms 51 ms Xe1-0-0-0-grtlontl1.red.telefonica-wholesale.net
    [94.142.120.238]
    7 50 ms 50 ms 50 ms 195.50.90.165
    8 56 ms 57 ms 57 ms ae-52-52.csw2.London1.Level3.net [4.69.139.120]

    9 54 ms 54 ms 55 ms ae-227-3603.edge3.London1.Level3.net [4.69.166.1
    54]
    10 82 ms 80 ms 80 ms te0-7-0-1.ccr22.lon01.atlas.cogentco.com [130.11
    7.15.81]
    11 73 ms 73 ms 83 ms te0-1-0-5.ccr22.lon13.atlas.cogentco.com [130.11
    7.0.190]
    12 141 ms 138 ms 145 ms te0-3-0-4.ccr22.bos01.atlas.cogentco.com [154.54
    .5.122]
    13 * 143 ms 171 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    14 185 ms 195 ms 165 ms 38.111.40.114
    15 154 ms 149 ms 148 ms 208.95.185.41

    Ablaufverfolgung beendet.
  • eurialoeurialo Member Posts: 667 Arc User
    edited February 2013
    I am tired... still a lot lot of lag. The game is almost unplayable:

    C:\Users\paolo.marotta>tracert patchserver.crypticstudios.com

    Traccia instradamento verso patchserver.crypticstudios.com [208.95.185.41]
    su un massimo di 30 punti di passaggio:

    1 5 ms 98 ms 100 ms dsldevice.lan [192.168.1.254]
    2 48 ms 60 ms 48 ms static-213-205-16-41.clienti.tiscali.it [213.205
    .16.41]
    3 49 ms 49 ms 49 ms static-94-32-137-177.clienti.tiscali.it [94.32.1
    37.177]
    4 48 ms 47 ms 46 ms static-213-205-57-65.clienti.tiscali.it [213.205
    .57.65]
    5 68 ms 68 ms 68 ms static-213-205-57-229.clienti.tiscali.it [213.20
    5.57.229]
    6 66 ms 68 ms 66 ms static-213-205-17-61.clienti.tiscali.it [213.205
    .17.61]
    7 78 ms 79 ms 79 ms 94.32.135.145
    8 75 ms 75 ms 76 ms ae3-300.trn22.ip4.tinet.net [77.67.82.229]
    9 171 ms 170 ms 171 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    10 * 251 ms 253 ms internap-gw.ip4.tinet.net [77.67.77.54]
    11 216 ms 207 ms 211 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    12 252 ms 252 ms * perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    13 257 ms 251 ms * 208.95.185.41
    14 271 ms 274 ms 250 ms 208.95.185.41

    Traccia completata.
    [SIGPIC][/SIGPIC]

    Playing STO spamming FAW is like playing chess using always the computer's suggested moves
  • eagleeyeabceagleeyeabc Member Posts: 17 Arc User
    edited February 2013
    yea I can't play it at all anymore, it lags so badly, does Cryptic ever do anything right ? :mad:
  • eurialoeurialo Member Posts: 667 Arc User
    edited February 2013
    I logged out... and I am very disappointed. Changes should be tested before apply them to the server!!!!! :mad::mad::mad:
    [SIGPIC][/SIGPIC]

    Playing STO spamming FAW is like playing chess using always the computer's suggested moves
  • drunkadmiraldrunkadmiral Member Posts: 197 Arc User
    edited February 2013
    Same problem after last patch... "Server not Responding..." every 5 min
  • eagleeyeabceagleeyeabc Member Posts: 17 Arc User
    edited February 2013
    So apperantly, after all those Patches and "Server Stability Improvements" the same issue is still around, I wonder what those guys fix at all
  • megatronous2megatronous2 Member Posts: 2 Arc User
    edited February 2013
    every time since the anniversary iv booted rubber banned and its ticking me off
  • eurialoeurialo Member Posts: 667 Arc User
    edited February 2013
    This is getting outrageous... I pay to play and I can't because you servers or connection are undersized:


    Traccia instradamento verso patchserver.crypticstudios.com [208.95.185.41]
    su un massimo di 30 punti di passaggio:

    1 40 ms 94 ms 86 ms dsldevice.lan [192.168.1.254]
    2 47 ms 47 ms 47 ms static-213-205-16-41.clienti.tiscali.it [213.205.16.41]
    3 48 ms 48 ms 48 ms static-94-32-137-177.clienti.tiscali.it [94.32.137.177]
    4 48 ms 47 ms 47 ms static-213-205-57-65.clienti.tiscali.it [213.205.57.65]
    5 67 ms 67 ms 66 ms static-213-205-57-229.clienti.tiscali.it [213.205.57.229]
    6 67 ms 67 ms 66 ms static-213-205-17-61.clienti.tiscali.it [213.205.17.61]
    7 79 ms 78 ms 105 ms 94.32.135.145
    8 76 ms 75 ms 75 ms ae3-300.trn22.ip4.tinet.net [77.67.82.229]
    9 171 ms 171 ms 171 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    10 181 ms 182 ms 193 ms internap-gw.ip4.tinet.net [77.67.77.54]
    11 196 ms 180 ms 180 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    12 237 ms 251 ms 253 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    13 250 ms 245 ms 247 ms 208.95.185.41

    Traccia completata.


    ping patchserver.crypticstudios.com

    Esecuzione di Ping patchserver.crypticstudios.com [208.95.185.41] con 32 byte di dati:
    Richiesta scaduta.
    Risposta da 208.95.185.41: byte=32 durata=253ms TTL=49
    Risposta da 208.95.185.41: byte=32 durata=253ms TTL=49
    Risposta da 208.95.185.41: byte=32 durata=249ms TTL=49

    Statistiche Ping per 208.95.185.41:
    Pacchetti: Trasmessi = 4, Ricevuti = 3,
    Persi = 1 (25% persi),
    Tempo approssimativo percorsi andata/ritorno in millisecondi:
    Minimo = 249ms, Massimo = 253ms, Medio = 251ms


    25% lost!!!!


    Since I pay to play, I want a refound!!!!!!!! :mad: :mad: :mad:
    [SIGPIC][/SIGPIC]

    Playing STO spamming FAW is like playing chess using always the computer's suggested moves
  • defbond7defbond7 Member Posts: 0 Arc User
    edited February 2013
    Really bad lag, unplayable, ran all the tests from the sticky, ran additional tests from pingtest and speedtest, all seems ok 100Mb up 100Mb down, 8 ms response, less than 180ms to cryptic servers. I have seen some lag before but nothing like this, it started at about 17:00 UTC, today.
  • defbond7defbond7 Member Posts: 0 Arc User
    edited February 2013
    defbond7 wrote: »
    Really bad lag, unplayable, ran all the tests from the sticky, ran additional tests from pingtest and speedtest, all seems ok 100Mb up 100Mb down, 8 ms response, less than 180ms to cryptic servers. I have seen some lag before but nothing like this, it started at about 17:00 UTC, today.

    Here's the tracert from Bucharest, Romania



    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms 1 ms <1 ms 192.168.0.1
    2 1 ms 5 ms 1 ms 192.168.100.1
    3 28 ms 5 ms 15 ms adsl92-86-128-129.romtelecom.net [92.86.128.129]

    4 37 ms 37 ms 37 ms 10.0.241.205
    5 35 ms 35 ms 35 ms 10.0.200.22
    6 37 ms 36 ms 36 ms ffm-b7-link.telia.net [213.248.97.89]
    7 35 ms 35 ms 35 ms ffm-bb2-link.telia.net [80.91.247.74]
    8 36 ms 36 ms 36 ms ffm-b12-link.telia.net [213.155.135.15]
    9 37 ms 36 ms 37 ms be100.ccr22.fra03.atlas.cogentco.com [130.117.14
    .89]
    10 41 ms 43 ms 43 ms te0-0-0-2.ccr21.ams03.atlas.cogentco.com [130.11
    7.48.165]
    11 56 ms 56 ms 56 ms te0-3-0-2.ccr21.lpl01.atlas.cogentco.com [154.54
    .37.94]
    12 59 ms 135 ms 119 ms te0-2-0-3.ccr21.bos01.atlas.cogentco.com [154.54
    .31.189]
    13 122 ms 121 ms 122 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    14 124 ms 125 ms 128 ms 38.111.40.114
    15 129 ms 122 ms 120 ms 208.95.185.41

    Trace complete.
  • captakiracaptakira Member Posts: 32 Arc User
    edited February 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 2 ms 1 ms 1 ms buffalo.setup [192.168.1.2]
    2 2 ms 1 ms 1 ms 172.16.0.254
    3 13 ms 12 ms 12 ms adsl-75-61-79-254.dsl.pltn13.sbcglobal.net [75.6
    1.79.254]
    4 13 ms 14 ms 14 ms 12.83.90.157
    5 15 ms 14 ms 14 ms ggr6.wswdc.ip.att.net [12.122.86.89]
    6 15 ms 17 ms 17 ms te0-2-0-6.ccr21.sjc03.atlas.cogentco.com [154.54
    .12.113]
    7 17 ms 17 ms 17 ms te0-4-0-3.ccr21.sjc01.atlas.cogentco.com [154.54
    .41.201]
    8 18 ms 17 ms 17 ms te0-3-0-5.ccr21.sfo01.atlas.cogentco.com [154.54
    .86.177]
    9 112 ms 112 ms 102 ms te0-4-0-6.ccr21.mci01.atlas.cogentco.com [154.54
    .45.65]
    10 78 ms 82 ms 79 ms te0-3-0-7.ccr21.ord01.atlas.cogentco.com [154.54
    .84.74]
    11 92 ms 92 ms 89 ms te0-7-0-26.ccr21.bos01.atlas.cogentco.com [154.5
    4.6.21]
    12 91 ms 92 ms 92 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    13 96 ms 92 ms 89 ms 38.111.40.114
    14 90 ms 89 ms 89 ms 208.95.185.41

    Trace complete.

    C:\Windows\system32>

    contacting nettest server..
    Local IP: 75.61.76.223
    Ping: 88.2 msec
    Port: 80: 245 KB/sec 9 KB/sec 259 KB/sec 500
    Port: 80: 181 KB/sec 9 KB/sec 194 KB/sec 500
    Port: 443: 247 KB/sec 10 KB/sec 262 KB/sec 500
    Port: 443: 191 KB/sec 9 KB/sec 203 KB/sec 500
    Port: 7255: 251 KB/sec 10 KB/sec 266 KB/sec 500
    Port: 7255: 466 KB/sec 19 KB/sec 493 KB/sec 500
    Port: 7003: 441 KB/sec 21 KB/sec 467 KB/sec 500
    Port: 7003: 479 KB/sec 20 KB/sec 508 KB/sec 500
    Port: 7202: 264 KB/sec 11 KB/sec 280 KB/sec 500
    Port: 7202: 466 KB/sec 19 KB/sec 493 KB/sec 500
    Port: 7499: 170 KB/sec 9 KB/sec 183 KB/sec 500
    Port: 7499: 62 KB/sec 3 KB/sec 66 KB/sec 500
    Port: 80: 229 KB/sec 9 KB/sec 242 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit

    ISP is att&t or sbcglobal.net

    Ever since the emergency shutdown of the server on Friday the launcher crashes when trying to patch. I did not have any problems with the game before Friday's shutdown.
  • thatwalshguythatwalshguy Member Posts: 0 Arc User
    edited February 2013
    Getting this too.

    Funny, I take a brake for a couple months, finally get in the mood to come back, then boom...can't get on. Great work lol.
  • azurianstarazurianstar Member Posts: 6,985 Arc User
    edited February 2013
    Its worse than it was in the past few days, its really difficult to do any events.
  • lewstelamon01lewstelamon01 Member Posts: 924 Arc User
    edited February 2013
    Okay, first some general stuff:

    It doesn't matter if you can play another game just fine. Unless both games happen to utilize the exact same path to their servers, what's affecting something along the route to STO isn't going to affect another game. Therefore, being able to play another game doesn't mean there isn't a problem along the route.

    Think of a traceroute (operative part being "route") as an itinerary for the stops your data makes from your PC to the game server. It allows a user to see what's happening with their data packets along their merry way from point A to point B.

    Now...for the individual stuffs:
    contacting nettest server..
    Local IP: REDACTED
    Ping: 88.2 msec
    Port: 80: 245 KB/sec 9 KB/sec 259 KB/sec 500
    Port: 80: 181 KB/sec 9 KB/sec 194 KB/sec 500
    Port: 443: 247 KB/sec 10 KB/sec 262 KB/sec 500
    Port: 443: 191 KB/sec 9 KB/sec 203 KB/sec 500
    Port: 7255: 251 KB/sec 10 KB/sec 266 KB/sec 500
    Port: 7255: 466 KB/sec 19 KB/sec 493 KB/sec 500
    Port: 7003: 441 KB/sec 21 KB/sec 467 KB/sec 500
    Port: 7003: 479 KB/sec 20 KB/sec 508 KB/sec 500
    Port: 7202: 264 KB/sec 11 KB/sec 280 KB/sec 500
    Port: 7202: 466 KB/sec 19 KB/sec 493 KB/sec 500
    Port: 7499: 170 KB/sec 9 KB/sec 183 KB/sec 500
    Port: 7499: 62 KB/sec 3 KB/sec 66 KB/sec 500
    Port: 80: 229 KB/sec 9 KB/sec 242 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit

    ISP is att&t or sbcglobal.net

    I've done you the favor of blacking out your local IP from your nettest results. To you and everyone else, remember that your IP is visible in your nettest--remove it or edit it out before posting for your own security!! Anyway...those results are all over the place. Some results are fine, others are abnormal. What you'll want to shoot for is 200 for first and third columns, and 20 for the middle.

    Looks like some ports may be throttled back, either by your router or your ISP. Check with your ISP to see if they can work on cleaning that up a bit or at least explaining why those results are varying that much.

    Your traceroute looks okay, just some hops are getting a bit high towards the end (100ms+)
    Here's the tracert from Bucharest, Romania



    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms 1 ms <1 ms 192.168.0.1
    2 1 ms 5 ms 1 ms 192.168.100.1
    3 28 ms 5 ms 15 ms adsl92-86-128-129.romtelecom.net [92.86.128.129]

    4 37 ms 37 ms 37 ms 10.0.241.205
    5 35 ms 35 ms 35 ms 10.0.200.22
    6 37 ms 36 ms 36 ms ffm-b7-link.telia.net [213.248.97.89]
    7 35 ms 35 ms 35 ms ffm-bb2-link.telia.net [80.91.247.74]
    8 36 ms 36 ms 36 ms ffm-b12-link.telia.net [213.155.135.15]
    9 37 ms 36 ms 37 ms be100.ccr22.fra03.atlas.cogentco.com [130.117.14
    .89]
    10 41 ms 43 ms 43 ms te0-0-0-2.ccr21.ams03.atlas.cogentco.com [130.11
    7.48.165]
    11 56 ms 56 ms 56 ms te0-3-0-2.ccr21.lpl01.atlas.cogentco.com [154.54
    .37.94]
    12 59 ms 135 ms 119 ms te0-2-0-3.ccr21.bos01.atlas.cogentco.com [154.54
    .31.189]
    13 122 ms 121 ms 122 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    14 124 ms 125 ms 128 ms 38.111.40.114
    15 129 ms 122 ms 120 ms 208.95.185.41

    Those last hops are a bit high as well. It appears the bos hub of Cogent is having some issues again.
    Traccia instradamento verso patchserver.crypticstudios.com [208.95.185.41]
    su un massimo di 30 punti di passaggio:

    1 40 ms 94 ms 86 ms dsldevice.lan [192.168.1.254]
    2 47 ms 47 ms 47 ms static-213-205-16-41.clienti.tiscali.it [213.205.16.41]
    3 48 ms 48 ms 48 ms static-94-32-137-177.clienti.tiscali.it [94.32.137.177]
    4 48 ms 47 ms 47 ms static-213-205-57-65.clienti.tiscali.it [213.205.57.65]
    5 67 ms 67 ms 66 ms static-213-205-57-229.clienti.tiscali.it [213.205.57.229]
    6 67 ms 67 ms 66 ms static-213-205-17-61.clienti.tiscali.it [213.205.17.61]
    7 79 ms 78 ms 105 ms 94.32.135.145
    8 76 ms 75 ms 75 ms ae3-300.trn22.ip4.tinet.net [77.67.82.229]
    9 171 ms 171 ms 171 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    10 181 ms 182 ms 193 ms internap-gw.ip4.tinet.net [77.67.77.54]
    11 196 ms 180 ms 180 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    12 237 ms 251 ms 253 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    13 250 ms 245 ms 247 ms 208.95.185.41

    Traccia completata.

    Traceroute is far more informative than a ping to the same destination. Looks like around hop 9, your latency is quite problematic. As I can see that your latency closer to home is fine, I suspect there may be some transoceanic lag there.

    And before you start demanding a refund, understand that ToS states that PWE cannot guarantee access to the service whenever you wish to use it.

    ROLL TIDE ROLL
  • defbond7defbond7 Member Posts: 0 Arc User
    edited February 2013
    What was really weird was that the game was lagged on my Klingon character and was working fine on my Fed until log-in queues started showing up. I guess this has more to do with server load due to the 3 year anniversary, which is understandable, its working fine again now. Thanks lewstelamon01, for taking time to review our logs.
  • sentinel64sentinel64 Member Posts: 901 Arc User
    edited February 2013
    It is funny that before they did the emergency reboot, I was able to play through the anniversary mission four times without any problems. The first toon I played aftr the reboot was rubberbanding so bad that it took twice as long to finish and made me walk away from the computer for half a day. The game has not shown any improvement and I think we all are waiting for the eventual meltdown of the server. LTS US player :(
  • eagleeyeabceagleeyeabc Member Posts: 17 Arc User
    edited February 2013
    I have the issue for like 2 weeks now, I seem to get the highest spikes at the point the Data gets to that cogentco.com, it's sad the issue still hasn't been fixed yet, it's slowly getting on my nerves, and the Tech Support of Cryptic/PWE is as helpful as ever too... so I guess I'm gonna leave this game until they fix that damn issue.
  • eurialoeurialo Member Posts: 667 Arc User
    edited February 2013
    This is the 4th day I can't play, and I am angry because I payed a subscription and I feel fooled. My internet connection is good enough, is the server that do not work fine:

    Esecuzione di Ping patchserver.crypticstudios.com [208.95.185.41] con 32 byte di 0dati:
    Risposta da 208.95.185.41: byte=32 durata=237ms TTL=49
    Risposta da 208.95.185.41: byte=32 durata=236ms TTL=49
    Richiesta scaduta.
    Risposta da 208.95.185.41: byte=32 durata=240ms TTL=49

    Statistiche Ping per 208.95.185.41:
    Pacchetti: Trasmessi = 4, Ricevuti = 3,
    Persi = 1 (25% persi),
    Tempo approssimativo percorsi andata/ritorno in millisecondi:
    Minimo = 236ms, Massimo = 240ms, Medio = 237ms


    Esecuzione di Ping patchserver.crypticstudios.com [208.95.185.41] con 32 byte di dati:
    Risposta da 208.95.185.41: byte=32 durata=238ms TTL=49
    Risposta da 208.95.185.41: byte=32 durata=237ms TTL=49
    Richiesta scaduta.
    Risposta da 208.95.185.41: byte=32 durata=238ms TTL=49

    Statistiche Ping per 208.95.185.41:
    Pacchetti: Trasmessi = 4, Ricevuti = 3,
    Persi = 1 (25% persi),
    Tempo approssimativo percorsi andata/ritorno in millisecondi:
    Minimo = 237ms, Massimo = 238ms, Medio = 237ms


    Traccia instradamento verso patchserver.crypticstudios.com [208.95.185.41]
    su un massimo di 30 punti di passaggio:

    1 65 ms 99 ms 99 ms dsldevice.lan [192.168.1.254]
    2 46 ms 46 ms 47 ms static-213-205-16-41.clienti.tiscali.it [213.205
    .16.41]
    3 47 ms 46 ms 46 ms static-94-32-137-161.clienti.tiscali.it [94.32.1
    37.161]
    4 46 ms 46 ms 48 ms static-213-205-57-49.clienti.tiscali.it [213.205
    .57.49]
    5 67 ms 68 ms 67 ms static-213-205-57-225.clienti.tiscali.it [213.20
    5.57.225]
    6 67 ms 66 ms 66 ms static-213-205-17-65.clienti.tiscali.it [213.205
    .17.65]
    7 78 ms 78 ms 78 ms 94.32.135.165
    8 78 ms 77 ms 79 ms ae3-300.trn22.ip4.tinet.net [77.67.82.229]
    9 171 ms 172 ms 171 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    10 179 ms 180 ms 180 ms internap-gw.ip4.tinet.net [77.67.77.54]
    11 180 ms 180 ms 179 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    12 242 ms 248 ms 240 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    13 243 ms * 242 ms 208.95.185.41

    Traccia completata.

    25% packet lost and about 240ms for a response...


    loading a map or opening the bank is very long and difficult and often I am disconnected...

    :mad:
    [SIGPIC][/SIGPIC]

    Playing STO spamming FAW is like playing chess using always the computer's suggested moves
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited February 2013
    eurialo wrote: »
    This is the 4th day I can't play, and I am angry because I payed a subscription and I feel fooled. My internet connection is good enough, is the server that do not work fine:

    Traccia instradamento verso patchserver.crypticstudios.com [208.95.185.41]
    su un massimo di 30 punti di passaggio:

    1 65 ms 99 ms 99 ms dsldevice.lan [192.168.1.254]
    2 46 ms 46 ms 47 ms static-213-205-16-41.clienti.tiscali.it [213.205
    .16.41]
    3 47 ms 46 ms 46 ms static-94-32-137-161.clienti.tiscali.it [94.32.1
    37.161]
    4 46 ms 46 ms 48 ms static-213-205-57-49.clienti.tiscali.it [213.205
    .57.49]
    5 67 ms 68 ms 67 ms static-213-205-57-225.clienti.tiscali.it [213.20
    5.57.225]
    6 67 ms 66 ms 66 ms static-213-205-17-65.clienti.tiscali.it [213.205
    .17.65]
    7 78 ms 78 ms 78 ms 94.32.135.165
    8 78 ms 77 ms 79 ms ae3-300.trn22.ip4.tinet.net [77.67.82.229]
    9 171 ms 172 ms 171 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    10 179 ms 180 ms 180 ms internap-gw.ip4.tinet.net [77.67.77.54]
    11 180 ms 180 ms 179 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    12 242 ms 248 ms 240 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    13 243 ms * 242 ms 208.95.185.41

    Traccia completata.
    Your Internet connection may be good enough, but your Internet route to the STO Servers isn't, Your issue is with the tinet.net (transatlantic cable provider?) and its gateway with the Boston pnap.net hub. This is an issue that only the ISP and the Transatlantic cable provider can correct. You might want to complain to your ISP and see if they can bring some pressure to correct the situation...
  • defbond7defbond7 Member Posts: 0 Arc User
    edited February 2013
    grouchyotaku wrote: »
    Your Internet connection may be good enough, but your Internet route to the STO Servers isn't, Your issue is with the tinet.net (transatlantic cable provider?) and its gateway with the Boston pnap.net hub. This is an issue that only the ISP and the Transatlantic cable provider can correct. You might want to complain to your ISP and see if they can bring some pressure to correct the situation...

    That's not fair, a lot of people have only been having problems these past few days and it's related to the server load. He was able to play fine 4 days ago and so was I. The real reason we are getting all this massive lag lately is because the servers are not capable of handling this kind of load and here is the proof: http://imgur.com/PDSlurE
  • burningstarburningstar Member Posts: 1 Arc User
    edited February 2013
    i dont think its from the patch, game server seems to be overloaded, there is queues, that didnt happand in near past, i think its more about their connection not ours.
    a lot people are logging and playing event now, which load server badly i guess. its still criptic fault tho :)
  • burningstarburningstar Member Posts: 1 Arc User
    edited February 2013
    grouchyotaku wrote: »
    Your Internet connection may be good enough, but your Internet route to the STO Servers isn't, Your issue is with the tinet.net (transatlantic cable provider?) and its gateway with the Boston pnap.net hub. This is an issue that only the ISP and the Transatlantic cable provider can correct. You might want to complain to your ISP and see if they can bring some pressure to correct the situation...

    increased time of respons isnt realy un issue, you can pleay nearly normal even with response from server with over 1000 ms.

    the real issue is the packet drops on the route, or from server becouse it cant handle so much data. that is what is cousing "server stop responfing" imo

    and i didnt got any packet lost while ping "flooding" sto server with 1500 byte packets, meaning connection is just fine, but server is on heavy load and cant serve all connection, so it delays or drops some of incomming packets.

    only thing we can do is wait for most ppls go away and it will
    [go back to normal, at least untill they are back. if you didnt noticed this problem exist only in specific hours of the day ...
  • eurialoeurialo Member Posts: 667 Arc User
    edited February 2013
    grouchyotaku wrote: »
    Your Internet connection may be good enough, but your Internet route to the STO Servers isn't, Your issue is with the tinet.net (transatlantic cable provider?) and its gateway with the Boston pnap.net hub. This is an issue that only the ISP and the Transatlantic cable provider can correct. You might want to complain to your ISP and see if they can bring some pressure to correct the situation...

    may be... however It's more than one year I am playing sto using this connection, but only in the last 4 days I am having so much lag, just after the last patch.... Moreover it's not only me but also all of my friends.

    I think this lag is related to some changes PW has done.
    [SIGPIC][/SIGPIC]

    Playing STO spamming FAW is like playing chess using always the computer's suggested moves
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited February 2013
    defbond7 wrote: »
    That's not fair, a lot of people have only been having problems these past few days and it's related to the server load. He was able to play fine 4 days ago and so was I. The real reason we are getting all this massive lag lately is because the servers are not capable of handling this kind of load and here is the proof: http://imgur.com/PDSlurE
    So what kind of proof is this? Even with the STO Servers at Max capacity, and the login waiting queue is in effect, once I get in, I have no issues at all playing the game from my Silicon Valley location. The fact that only some players are being effected by Lag implies that this is a Network Connection issue, and not a Server Load issue...
    eurialo wrote: »
    may be... however It's more than one year I am playing sto using this connection, but only in the last 4 days I am having so much lag, just after the last patch.... Moreover it's not only me but also all of my friends.

    I think this lag is related to some changes PW has done.
    And is it just coincidence that Cogent Communications changed their route tables 4 days ago to load balance the network load with another Internet backbone carrier... A change to the Internet Backbone routes can have many unforeseen consequences...
  • eurialoeurialo Member Posts: 667 Arc User
    edited February 2013
    grouchyotaku wrote: »
    So what kind of proof is this? Even with the STO Servers at And is it just coincidence that Cogent Communications changed their route tables 4 days ago to load balance the network load with another Internet backbone carrier... A change to the Internet Backbone routes can have many unforeseen consequences...


    if you are right, not only me but a lot of players have just one thing to do: stop playing sto
    [SIGPIC][/SIGPIC]

    Playing STO spamming FAW is like playing chess using always the computer's suggested moves
  • burningstarburningstar Member Posts: 1 Arc User
    edited February 2013
    grouchyotaku wrote: »
    And is it just coincidence that Cogent Communications changed their route tables 4 days ago to load balance the network load with another Internet backbone carrier... A change to the Internet Backbone routes can have many unforeseen consequences...

    from about 2 hours i dont have connection issues.
    that have nothing to do with recent patches. or nearly nothing. pinging game server with 1500 byte packets,100 per sec and 0% packet drops, meaning network connectivity is just fine. its just the server cant handle so much users and dropping some of incoming data, most likely the slowest packets to arrive.

    delay of even 1000 ms isnt big deal, that just means that if you use ability server will know it after 1 sec, it wont couse disconect.
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited February 2013
    burningstar wrote: »
    from about 2 hours i dont have connection issues.
    that have nothing to do with recent patches. or nearly nothing. pinging game server with 1500 byte packets,100 per sec and 0% packet drops, meaning network connectivity is just fine. its just the server cant handle so much users and dropping some of incoming data, most likely the slowest packets to arrive.
    Don't expect a ping to tell you what the health of your connection to the STO servers, as 'ping' uses a different network connection protocol (ICMP/IP) then what your STO Client uses, (TCP/IP).

    A more accurate test is to use the 'Net-Test' diagnostics, as described in this thread... http://sto-forum.perfectworld.com/showthread.php?t=225155
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