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Okay, it's clear nobody in this forum is getting heard. I think it is time to go past accepting this.
STOP MAKING THREADS HERE. Klingon issues are part of the Star Trek Online Discussion at this point and need to be created there. It appears that only there do the devs address issues (aside from CptnLogan in all the ship threads)
BRING YOUR QUESTIONS AND REQUESTS TO WHERE THEY NEED TO BE....
STOP MAKING THREADS HERE. Klingon issues are part of the Star Trek Online Discussion at this point and need to be created there. It appears that only there do the devs address issues (aside from CptnLogan in all the ship threads)
BRING YOUR QUESTIONS AND REQUESTS TO WHERE THEY NEED TO BE....
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hmm I guess you must do what you must do.
juvyr V pna'g pbaqbar guvf gung vf abg n onq vqrn.
The major Klingon thread that was getting the most attention and draw was just shut down/closed by a Dev.
There was no obsenity, no threats, no trolling. All the dev said was that they know about the Klingon issues are were working on it, and now we needed to discuss real feedback or something to that effect. Actually, here is what he said exactly:
From Rekhan,
You're not being ignored. Like the rest of the feedback you guys provide, we collect it and make sure it goes to the right place. Making threads to remind us that hell no you won't go isn't productive. Your passion is inspiring and noted. Now, let's focus on actual feedback.
Sigh.
These two threads on the other hand have stayed relatively rant free and neither have been shutdown.
http://forums.startrekonline.com/showthread.php?t=168899
http://forums.startrekonline.com/showthread.php?t=169096
Edit: Yeah, Gatness beat me to it. XD
I agree that you both have points...and maybe it was the right thing to do...but there was some good stuff in that thread as well, and it was exposure to some of the issues...
Look at this forum. How many dev posts do you see in here? How much attention is spent in here at all? It is hard to say. Rekhan said that they ARE paying attention. Is that the case, and if so, then where is the proof? Why is there absolutely no dev acknowledgment in the past...what....several weeks of any post in this forum?
Look, I am not a wild-eyed fanatic...but you know what -- a simple, comprehensive, and meaningful post by a Dev addressing some of the concerns in the multitude of threads that are on this forum would go a LONG way towards solving some of the uncertainty and bad feelings that look to be cropping up here and there.
Do you disagree?
NO not a good idea trust me.
also love the sig.
It is going to take time to correct the current faction imbalance, and it's something we're actively working on.
Klingons are getting a number of updates this Season to help begin to rectify this balance issue.
You are getting more updated costume options than the Federation is, and you are getting more new episodes than Federation Players are.
Yes, the Federation is getting the Diplomatic Corps, however, you are getting several new episodes strung across several levels, as well as access to any new "standard" PvE content being introduced. We know that this doesn't "fix" anything. However, it is a start.
Thanks,
Stormshade
Communication helps. Feed back helps.
But, its far more effective when the communication is active both ways.
Think of it as being inside a "questioning" room on the other side of a one way mirror. You know there could be some one on the other side of that mirror. But you don't know for sure. You dont know if they're really paying attention. You don't know if they're actually logging everything you say and do.
But you're still in the room.
Alone.
Cryptic needs to open that door, bring in a box of doughnuts, and take a seat at the table with us.
This is the same sort of treatment (or lack therof) that gets people all bent out of shape in the Tech/Help forums. There is virtually no communication coming from Crytic on much of anything at all. People are paying for this product/service and when it appears that the powers that be couldn't even be bothered to post a message to acknowledge an issue, it comes as no surprise that people are cancelling their subscriptions (of which the resulting player vacuum is becoming more and more obvious).
Whatever happened to all that talk on Cryptic's end of "transparency"? If Feedback forums are to be virtually ignored by Cryptic devs, why have them? The lack of Cryptic's "responsive voice" shows a lack or concern for, even lack of respect of, it's subscribing customer base.
Yes, if a thread gets out of hand, close it/deal with it. Yes, Stormshade did in fact post an "acknowledgement" of this this issue and thread. The thing is, if Cryptic did that more often, there wouldn't be half the Cryptic-flaming and customer UNsatisfaction that has become so prevalent.
That's how I think a great many players on this side feel......You hit the nail on the head.
I went back over the last 8 pages. These are the dates of dev posts on those pages. All dates are 2010.
20 July. 1 July. 22 June. 29 April x2. 20 April. 31 March.
It only takes a few minutes to skim the forums. If they need to "designate" a developer to do that, then perhaps they should. As I said earlier, communication is key. Its the reason they have "Community Managers" employed. It's why Stormy is here.
And the Feds got a lot of stuff too, making things more imbalanced.
And to back that up, a dev said that one of the things that will distinguish Feds and Klingons is the unique costumes the Klingons get... oh WAIT! Through Diplomatic Core, Feds get the same costume options by being able to have KLINGON BO's.
KLINGONS have fewer BO options than Feds, Fed BO's have Space Traits, and now Feds have access to Klingon BO.s Klingons do not have access to Fed BO's.
And this is "balanced" by the fact that the Feds get a C-store ship that gives them a previously Klingon-only advantage (cloak). Klingons get zip. Furthermore, Feds get 3 L51 "refit" ships, all with neat powers, and one of them ALSO has a previously Klingon-only advantage (cloak). Klingons get 1 L51 "refit" ship, and... er... yeah.
So no, sorry, it seems that every time you try to give Klingons something, you get scared and rush to offer the Feds something too... the poor darlings... which means you give stuff to both sides... which means Klingons are left behind. Again.
And about those Off-Duty uniforms... OH WAIT. Fed only. Sorry.
And about those social areas like Risa and Vulcan and... OH WAIT. Fed only. Sorry.
And about the option to Transwarp to different places on the map besides the homeworld... OH WAIT. Fed only. Sorry.
And about all these new Fed ships being added to the game (Excelceor, Nebula). And graphical/model fixes to existing Fed ships (Galaxy). On top of the tons of ships the Feds already had. On the other hand, Klingons have started with less ships, and they have had a whooping 2 ships added to their roster, with zero graphical fixes.
Day 45 patch was to be the "Klingons catch up patch".
Then it was Season 2.0.
Now it's... Star Trek Online ][?
Oddly enough they don't need to post to have read everything.
Maybe the Cryptic community folks need to start a Blizzard style approach and constantly remind people not to fish/beg/plead for dev posts and that they do actually read stuff without replying to everything >.>
Yeah, and you'll notice what kind of reception he's been getting for even showing his face in some of these threads. Everywhere I turn lately it sounds like somebody poked a monkey with a hot stick.
Yeeek yeeek yeeek! Cryptic's evil and greedy and out to TRIBBLE us over! Yeeek yeeek yeeek! We don't have enough toys! We want them yesterday! Yeeek yeeek yeeek!
The freaking game is not even six months old yet, this is not freaking Bioware or WoW that can run huge development teams! If you don't think the devs pay any attention LOOK AT THE FREAKING DEV TRACKER! They are here, they are trying to do right by us as well as their company but when the Signal-to-QQ ratio so freaking low is it any wonder they don't spend more time around here?!
In this case, they really do. It's the silence that is creating the bulk of the disgruntled players. This isn't World of Warcraft where there's already boatloads of content, or well publicized, highly polished, expansions known to be looming on the horizon.
The (freaking) DEV Tracker is why you're here. You may notice it doesn't tell you what the Dev's read and don't reply
You're darned right. When I want to know what the devs are talking about today, I check the tracker. When I want to know what my fellow players are thinking, and generally feeling masochistic, I check the feedback and discussion threads. And I tell you, a lot of the people around here couldn't form a rational discussion if their lives depended on it: the first thing that they don't like crops up, whether its not enough toys in the update or they don't like the latest knick-knack in the C-Store, the screaming starts and it only gets worse if the devs don't hop at the first hint of it. They get called greedy, lazy, accused of intentionally trying to wreck the game, you name it. Heaven forbid that they should try to make some sense of the whole mess before diving in or that some poor soul doesn't have the absolute correct and up-to-date information right then and there. Some of these threads have gone over a hundred pages worth of screaming, vitriolic accusations in a week's time. When you have something like that to deal with you don't -get- 'We don't like this pricing, please reconsider it because at this price point your product holds no interest for me', what they hear is 'WAAAAAAAAHHHHH*YOUSUCK*WAAAAAAAHHHH*MAKEITCOSTLESS*WEHATEYOU!' In an environment like that its no wonder they keep their trap shut.
We know you are actively working on the imbalance issues, since we are getting some love. But honestly how much love does the Federation get again? You can't fix an imbalance by adding more content to the side that already is way ahead than the amount of content that the side gets that is way behind.
We are getting the updated costume options because Feds have them already. It's more like a fashion show than an online game on Earth Space Dock.
What do the several new episodes strung over several levels actually do for the Klingons that are here since release and have waited patiently, but getting screwed again? What we could use are refits like the Federation gets. Where are our refits? We get one Carrier compared to how many new Federation ships and refits?
I can live with the Diplomatic Corps for feds. However, the fact that it enables them to snatch the very few Bridge Officers we Klingons can actually purchase from the Exchange doesn't go well with me.
Honestly I don't think the title is supposed to be taken seriously, those of us that actively post are still doing so here and in the Klingon ships section. I believe this thread is more of a call to action to bring our concerns to other more frequented parts of the forum.
Aside from that since 1.2 launched season 2 has been hailed as The Klingon patch (the 45 day patch before it did in a way deliver what we were told it would so I actually thank the team for their efforts then) nut now that we actually get a look at season 2, admittedly only its not yet complete tribble build we see that the federation are getting just as much if not only slightly less than the Klingon faction. Likely we just got our hopes up too high but for a patch that has been said to be focused on Klingons by the team it does seem a bit of a let down.
Not to mention the post itself is very vacant and rehashed; usual "Keep on posting your stuff here, we look at it." Nothing of value or insight as to what we should expect in the future, or what might change. More "wait and see" like it's been again and again.
I'm rather tired of waiting, I probably won't be playing my Klingon much anymore, if at all. Not that there's anything to do except fly around Kerrat boredly and wait for a PVP match to pop. That painfully one-dimensional and utterly lacking gameplay doesn't appeal to me; I can count on the Federation to receive plenty of love every patch. So I'm going to put my bets on Starfleet side and continue to have my main there.
Abandon the forum, sure. I've pretty much not posted here for a very long time because what's the point? So I'll take it a step further and abandon the faction. Maybe once all the Klingons are gone, something will get done. Either some equality or the final deathknell.
"No communication from Cryptic aboout anything at all..", eh. Have youbothered to look at the Dev Tracker lately? If you had, you would have seen the STO Devs posts and communication on:
Tribble patch notes for 7/20/10 (link)
A Dev posting screenshots of a fix to the Ablative Armor textures on various ship model (based on player feedback) (link)
A list of player reported bugs on Tribble, and the level of Priority they've been assigned (link)
Response to feedback on the ship interiors on Tribble (link)
Response to the issues with the Kerat System PvP mission
Response to feedback regardy the new Trophies on Tribble (link)
A Dev response to a player suggestion for fixing the look of the Starship interior corridors on Tribble (link)
Another recent Engineering Report on 7/16/10 (link)
And there was quite a buit more that I skipped over; but I think the point is made and it's quite clear the STO Dev team is more communicative an up front than any Dev team from any other released MMO to date.
Hyperbole certainly doesn't help the point you're trying to makr imo.
i know from experience sometimes it not always easy to find time to send e-mails and things from having a very busy job.
but also these forums are for us to discuss things and the devs to read the feedback and to see the arguments to back and forth. these forums are not a question and answer session. there not here to post on every thread or every page. im sure they deliberately leave threads alone to see what we say and how we say it
they post a huge amount on these forums and im grateful, but it seems the more they post the more people want them to post even more.
The OP also seams to have taken the assumption that lack of response means not being heard. the devs have said there is an imbalance to the game and season 2 helps and they continue to look at the issue. an issue that these forums cant even agree on what is the best way to go forward.