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We're Evaluating Your Feedback

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Bonus Items Into the C-Store thread was closed and unstickied.

It's funny how they say "we're evaluating the feedback" and then go ahead and release the patch with their C-Store Mega Update before they could possibly finish evaluating everything said. And then the thread is just summarily closed and unstickied in the hopes that it would be buried in the confusion?

We're not morons, Cryptic. And we have long memories. This betrayal will not be forgotten and there is nothing you can do to redeem yourselves.

And btw, Mega update? Mega? Seriously? You made the Caitians and changed a few colors on Bird of Prey Bridge Pack I in order to make II. Without the exclusive items that were already in the game there is nothing Mega about that update. In fact, even with them, there is nothing Mega about it. You're pumping up the idjits like an announcer at a monster truck rally and you don't have anything half as kool.

Do not bother trolling or flaming this post. I will not respond to your ire.


:cool:
Post edited by Unknown User on
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Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Why'd you change your avatar? Your other one was so much more striking.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    superchum wrote: »
    Why'd you change your avatar? Your other one was so much more striking.
    Yeah it was.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    What's an "idjut"?!?!?

    :p
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Blackavaar wrote: »
    Bonus Items Into the C-Store thread was closed and unstickied.

    It's funny how they say "we're evaluating the feedback" and then go ahead and release the patch with their C-Store Mega Update before they could possibly finish evaluating everything said. And then the thread is just summarily closed and unstickied in the hopes that it would be buried in the confusion?

    We're not morons, Cryptic. And we have long memories. This betrayal will not be forgotten and there is nothing you can do to redeem yourselves.

    And btw, Mega update? Mega? Seriously? You made the Caitians and changed a few colors on Bird of Prey Bridge Pack I in order to make II. Without the exclusive items that were already in the game there is nothing Mega about that update. In fact, even with them, there is nothing Mega about it. You're pumping up the idjits like an announcer at a monster truck rally and you don't have anything half as kool.
    .


    "This thread has been closed. If you have any further feedback, please post it in the C-Store Feedback Forum. "

    this what GMTiyshen said. he said to leave feed back in the right place, the C-store section of the forums, this is not the first time that it has happened, and it is still on page three. it was easy to find.

    as for saying they can't redeem themselves. I've heard that one before. *cough* salegate * and I still want to see how they betrayed anyone. please give me your reason for being betrayed. ( you started to give it yesterday, but it got clouded out by the other posters )

    I agree it wasn't much of a mega patch. nothing mega about it.

    and why did you change your avatar? it looked good before.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    superchum wrote: »
    Why'd you change your avatar? Your other one was so much more striking.

    Agree. I alway prefer to know where people stand. That way it's easier to tell if their opinions are more or less biased. :cool:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    I too, believe Cryptic should have waited. The Threadanaught was up for less then a week when the changes to the C-Store went live. I really don't think several days is enough time for a decision of that magnitude.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Konig-Wolf wrote: »
    I too, believe Cryptic should have waited. The Threadanaught was up for less then a week when the changes to the C-Store went live. I really don't think several days is enough time for a decision of that magnitude.

    The decision was set in stone before it was ever posted. The threadnaught existed to contain feedback.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    The thread was closed by a different GM instead of the usual bunch of reps/mods here. They're probably pulling straws at Cryptic to see which GM takes the heat when they lock the next thread. ;) I don't blame them. I've see far more restrictive/compulsive forum moderation over at SWTOR.

    But yes, OP, I still agree with you about the Cryptic being two-faced. Other companies do the same sometimes, but they do so with more more tact and grace than Cryptic. It seems Cryptic marketing has been putting their foot in their mouths ever since CO went beta. But I see the cause of that as more of a disconnect between marketing, the development team, and the community team more than anything else.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    personae wrote:
    The threadnaught existed to contain feedback.

    Now THIS has Trek potential.

    The engineers reported to Lt. Commander Destra that the C-Store event was going to consume the forums. Captain Zinc had them come up with a solution. The Threadnaught, with a few minor changes to its subspace frequency, was put in place to contain the feedback! And when the crisis was abated ... they moved the threadnaught into the subspace rift and flew away.

    I like this. A lot.

    :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Blackavaar wrote: »
    Do not bother trolling or flaming this post. I will not respond to your ire.

    btw Blackavaar. You say Cryptic have broken their "word".

    Didn't You yesterday post this ???

    Blackavaar wrote: »
    I'm done here.

    I'm going to update my Canon Color Guide...bla bla bla...

    I might see you all in game once in a while (I'm not canceling my sub) but I will not bother with the boards any longer...bla bla bla...Who cares about integrity, right?


    :cool:

    Then someone gave You a word of advice:
    First rule of life: never say never. :)

    Your reply was:
    Blackavaar wrote: »
    NEVER!!!! NEVER NEVER NEVER NEVER NEVER NEVER!!!

    Clear enough for you?


    :cool:

    Does that mean You are breaking Your "word" on staying away from the forums ??? Did You give Your "word" to stay away ???

    I know Your never reply was reffering to not trusting Cryptic in the future but it was Your way of showing that once You have said something You stand by it and dont break it. However You see, You did come back to the forums although You said You wouldn't.

    Not meant to taunt or insult You. Just an observation and two questions. You see it can be hard to keep a "word" sometimes if it acctually was a "word" that as given and sometimes maybe one isnt so clear to others after all. It's easy to be missunderstood. ;)

    Nothing like a good drama.
    *grabs Pop-corns* or acctually *Pepper Chips* this time.

    The evening is still young, so I look forward to many hours yet of C-Store entertainment/drama.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Lord.Funk wrote:
    Agree. I alway prefer to know where people stand. That way it's easier to tell if their opinions are more or less biased. :cool:

    Note: Most people know that I was a avid Cryptic Fan before all of this. But this was the straw that broke the camel's back. I'm done arguing in their favor. I'm done saying that we need to give them time. I'm done buying what they are selling. I'm done, period.

    The betrayal was the fact that they swore up and down that the Mirror Universe uniforms would remain exclusive to that deal. I don't care if you quote Terms and Conditions and I don't care if the only thread that can be found where this was said was by a dev that has since been dismissed. They said it. And now everyone and their grandmother is wearing my exclusive uniform. No more exclusive in that is there?

    They had options they could have taken rather then just taking what was given as exclusives and putting them up for the quick buck. But they couldn't bother to take the time to create the Captain's Mirror Universe uniform. They'll add that in later and charge everyone even more for it.

    And the most disturbing thing about this is it is all one sided. They took away the CO LTS exclusive but said that the Liberated Borg will never be offered. They've also said that their recruiting items won't be offered on the C-Store. So, you see. If you support Cryptic as a company then STO doesn't really give a damn. But if you support STO specifically they do.

    But then of course 2 months from now they'll forget all about those promises too, and the Galaxy-X will be offered up on the C-Store in the Ultra Mega Superfralacagalistic C-Store update along with the Holo-Tribble and Holo-BOff and all of the other exclusives that haven't been offered up to the money gods yet.

    No integrity. No honor. Just money. Go Cryptic go.


    :cool:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Lord.Funk wrote:
    The evening is still young, so I look forward to many hours yet of C-Store entertainment/drama.

    Is that what passes for content these days in STO? And I look forward to many hours of AoC entertainment tonight. But hey, whatever floats your boat. ;)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Is that what passes for content these days at STO? And I look forward to many hours of AoC entertainment tonight. But hey, whatever floats your boat. ;)

    Eheh! Yeah I have a sad life don't I. :D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Lord.Funk wrote:
    btw Blackavaar. You say Cryptic have broken their "word".

    Didn't You yesterday post this ???




    Then someone gave You a word of advice:



    Your reply was:



    Does that mean You are breaking Your "word" on staying away from the forums ??? Did You give Your "word" to stay away ???

    Not meant to taunt or insult You. Just an observation and two questions. You see it can be hard to keep a "word" sometimes if it acctually was a "word" that as given and sometimes maybe one isnt so clear to others after all. It's easy to be missunderstood. ;)

    Nothing like a good drama.
    *grabs Pop-corns* or acctually *Pepper Chips* this time.

    The evening is still young, so I look forward to many hours yet of C-Store entertainment/drama.

    I haven't finished the update to my Canon Color Guide yet. And I won't technically be able to finish that until the All Good Things uniform is available to me about a month from now. I promised people I would do those and I am a man of my word. Regardless of how I feel about the game or the company I will keep my word.

    Trust me as soon as those are done, I am out of here.


    :cool:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    And voila! My old avatar is back!

    Enjoy!


    :cool:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Blackavaar wrote: »
    And voila! My old avatar is back!

    Enjoy!


    :cool:

    I must admit I missed it. ;)

    And kudos for honoring your word. Many people enjoy your guides and will continue to do so.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Blackavaar wrote: »
    Trust me as soon as those are done, I am out of here.

    :cool:

    Sorry to hear that. Was hoping You would see another side of it all and simply realize there are more important stuff in life to get all worked up about and stay and play with the rest of us.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Blackavaar wrote: »
    Note: Most people know that I was a avid Cryptic Fan before all of this. But this was the straw that broke the camel's back. I'm done arguing in their favor. I'm done saying that we need to give them time. I'm done buying what they are selling. I'm done, period.

    The betrayal was the fact that they swore up and down that the Mirror Universe uniforms would remain exclusive to that deal. I don't care if you quote Terms and Conditions and I don't care if the only thread that can be found where this was said was by a dev that has since been dismissed. They said it. And now everyone and their grandmother is wearing my exclusive uniform. No more exclusive in that is there?

    They had options they could have taken rather then just taking what was given as exclusives and putting them up for the quick buck. But they couldn't bother to take the time to create the Captain's Mirror Universe uniform. They'll add that in later and charge everyone even more for it.

    And the most disturbing thing about this is it is all one sided. They took away the CO LTS exclusive but said that the Liberated Borg will never be offered. They've also said that their recruiting items won't be offered on the C-Store. So, you see. If you support Cryptic as a company then STO doesn't really give a damn. But if you support STO specifically they do.

    But then of course 2 months from now they'll forget all about those promises too, and the Galaxy-X will be offered up on the C-Store in the Ultra Mega Superfralacagalistic C-Store update along with the Holo-Tribble and Holo-BOff and all of the other exclusives that haven't been offered up to the money gods yet.

    No integrity. No honor. Just money. Go Cryptic go.


    :cool:

    You sir... are my hero.

    Amen
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    I think you have a problem with understanding.

    Evaluating.

    Cryptic Evaluated the feedback, what are the outcomes of the possible scenarios.

    A. Don't sell "exclusive" items in the c-store.
    1. People without bonuses complain in the forums.

    B. Sell "exclusive" items in the c-store.
    1. People who have bonuses before complain in the forums.
    2. People without the bonuses pay money to cryptic.

    OK, so using mathematics I will evaluate which of these options is better for cryptic, and really in the long run better for you (if you intend to continue playing the game for reasons other than to run around saying "nyuh nyuh nyuh look what I have and you don't" of course that is what MMOs are for some people)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Blackavaar wrote: »
    And voila! My old avatar is back!

    Enjoy!


    :cool:

    It's a cool avatar.

    In regards to this thread ... feedback is feedback. I may not agree with your stance on the issue, but you are very much welcome to continue to ask Cryptic the questions you are asking. And maybe they'll respond. Maybe they'll even come up with some sort of olive branch to extend to the customers they made unhappy with this move.

    The only way to find out is to keep pressing them for things.

    The one danger is ... forum mods might start moving or combining or locking threads they feel are redundant.

    That happens a lot around here. So just be prepared.

    But overall ... if this feedback is something really important to you ... keep at it. I think, even with all of the emotional backlash to this or other past decisions they've made ... the company itself shows they are far more willing to listen to and react to their fans/customers desires.

    I base this off of my experiences with other gaming companies. I think Cryptic, even when they make decisions that anger their players ... are more flexible and communicate more than ... say ... Blizzard or Sony.

    So even if I disagree completely with your position ... I still wish you luck in giving your feedback and on your quest for some sort of recognition or olive branch or "compensation" for the frustration they caused you.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Blackavaar wrote: »
    Note:

    The betrayal was the fact that they swore up and down that the Mirror Universe uniforms would remain exclusive to that deal. I don't care if you quote Terms and Conditions and I don't care if the only thread that can be found where this was said was by a dev that has since been dismissed. They said it. And now everyone and their grandmother is wearing my exclusive uniform. No more exclusive in that is there?

    .


    I'm going to be honest with you blackavaar. as a person who grew up around business. my parents have had a few small business. some of them approaching large business.

    one thing you have to understand about business. if it is not said by the boss / owner of the business, then it should be taken with a grain of salt. why? well you see in this case, the dev was not the one in charge ( to my knowledge, now if it was zinc, jack, or one of the atari CEOs then you would have reason to say they betrayed you ) that dev was not in the know, because that dev is not the person making the decision. he was speaking when the should of not been speaking. the only person who could of said that, and it would be betrayal, would be Zinc, Jack, or as I said one of the Atari CEOs. why, because they are the ones who decide what happen not the normal devs.

    in my opinion you were not betrayed, but you are a victim of an employee speaking out on stuff that he should not be speaking about.


    also thank you for finishing your color guide.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    thethain wrote: »
    I think you have a problem with understanding.

    Evaluating.

    Cryptic Evaluated the feedback, what are the outcomes of the possible scenarios.

    A. Don't sell "exclusive" items in the c-store.
    1. People without bonuses complain in the forums.

    B. Sell "exclusive" items in the c-store.
    1. People who have bonuses before complain in the forums.
    2. People without the bonuses pay money to cryptic.

    OK, so using mathematics I will evaluate which of these options is better for cryptic, and really in the long run better for you (if you intend to continue playing the game for reasons other than to run around saying "nyuh nyuh nyuh look what I have and you don't" of course that is what MMOs are for some people)

    Exactly! It's all about the money. The evaluation was not going to try to determine how this would hurt the company's image or upset their most dedicate fans, just how much money they stood to make.

    And it's not about running around saying "nyah nyah" at people who didn't have the exclusives. I never did that. It's about having something that makes my characters unique. It's about having something that differentiates those of us who spent their time and money and dedicated themselves to the game long before it was even released from the transient masses who could give half a TRIBBLE about any other game that their company has made in the past or planned for the future.

    Now the only thing that shows dedication as far as this game is concerned is how many other people you can trick into their bear trap and how many wallets you can get open and credit card numbers you can accrue for them. But of course that too will change soon enough.


    :cool:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Konig-Wolf wrote: »
    I too, believe Cryptic should have waited. The Threadanaught was up for less then a week when the changes to the C-Store went live. I really don't think several days is enough time for a decision of that magnitude.

    The Threadnaught was already christened in beta. Imitators need not apply.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    All these threads make me kind of nostalgic for the week after launch. This is like salegate all over again. Ahhh those were the days. Forum PVP all hours. Complaints galore.

    The next thing that should be happening is the ban hammer will probably visit us soon.


    Stay tuned boys and girls.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010

    Bah, each new issue gets its own Threadnaught. Yet, none has surpassed the original. :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    AtomicFB wrote:

    The next thing that should be happening is the ban hammer will probably visit us soon.

    .

    *hides* I don't like the ban hammer
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    AtomicFB wrote:
    All these threads make me kind of nostalgic for the week after launch. This is like salegate all over again. Ahhh those were the days. Forum PVP all hours. Complaints galore.

    The next thing that should be happening is the ban hammer will probably visit us soon.


    Stay tuned boys and girls.

    I'll be honest with you here. Despite my own personal feelings about the issue, this is nowhere near as crazy as salesgate was. I've never seen anything as out of control as that one.

    Most of the objectors on this one are compartively civil. I'm fairly certain no one attempted to edit Cryptic's wikipedia entry or BBB rating over this. Well if they did, at least they were pretty quiet about it. ;)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Zodi-emish wrote:
    one thing you have to understand about business. if it is not said by the boss / owner of the business, then it should be taken with a grain of salt. why? well you see in this case, the dev was not the one in charge ( to my knowledge, now if it was zinc, jack, or one of the atari CEOs then you would have reason to say they betrayed you ) that dev was not in the know, because that dev is not the person making the decision. he was speaking when the should of not been speaking. the only person who could of said that, and it would be betrayal, would be Zinc, Jack, or as I said one of the Atari CEOs. why, because they are the ones who decide what happen not the normal devs.

    That is just an excuse. And you're dealing with business ethics here, which Cryptic seriously lacks. There's a reason why people like Zinc and Jack are "representing" Cryptic to the public. It is Cryptic's ethical obligation to correct slip-ups from their representatives. When the company won't back what is presented to the public, you better darn well believe that the public will be POed. If that doesn't happen, any sleazy two-bit company can hide behind the excuse that their representatives made a mistake that their customers will pay for.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    That is my point however.

    Both outcomes leaves people complaining on the forums. And really this outcome has fewer, because right now all sorts of (ex)exclusivers are complaining, and they might be complaining in a month, in two months, in 6 months, but eventually, all will realize that no amount of complaining will put the cat back into the bag.

    Reverse the situation.

    People without exclusives will continue to increase as the % of the player base, and will still occasionally see people in TNG uniforms for instance, and say "Why is this iconic part of trek denied to me when it is already in the game." These complaints will continue forever.

    So even though, yes its about the money, its not JUST about the money, even without factoring that in it makes sense to release the exclusives as it would be less complaints, and "new" content already developed.

    So in the end, Less complaints, more money to develop. Really there was no other outcome, as soon as I saw the exclusives I KNEW they would be available, eventually, but I also knew that I wanted TNG now, and that of the pre-orders I chose amazon because the Borg BO seemed most likely to advance with my character.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    personae wrote:
    I'll be honest with you here. Despite my own personal feelings about the issue, this is nowhere near as crazy as salesgate was. I've never seen anything as out of control as that one.

    Most of the objectors on this one are compartively civil. I'm fairly certain no one attempted to edit Cryptic's wikipedia entry or BBB rating over this. Well if they did, at least they were pretty quiet about it. ;)

    that was ridiculous about the Wikipedia thing.
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