test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

crash after crash

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited April 2013 in Windows and General: PC, Network, and Other Technical Issues
hi, i keep getting crashes in game. impossible to play as every time it crashes it checks all the files *cry*

im using a ATI HD 4890

my machine is brand new. STO is the first thing i used it for.

any tips/help?
Post edited by Unknown User on
«1

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    i have just crashed again 4th time.

    and have no idea whats casuing it.

    i set my max fps to 60 turned off AA. also clocked my GPU fan speed up.

    comon people someone must have a clue. lol
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Need more info like what error are you getting when you crash?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Areanna wrote: »
    Need more info like what error are you getting when you crash?

    thats the problem there is no error.

    it just crashes to desktop, and pops that little cryptic box up asking "what happend when it crashed"
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Turn off dynamic lighting, and on ground missions, disable post processing. This is a common issue with the current game engine that is still present in Champions online as well. It definitely needs to be fixed asap.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    and just now a BLUESCREEN OF DEATH!!!

    WHAT GIVES?

    my rig is less than 4 hours old. lol
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    UnknownXV wrote: »
    Turn off dynamic lighting, and on ground missions, disable post processing. This is a common issue with the current game engine that is still present in Champions online as well. It definitely needs to be fixed asap.

    is post-processing in the options menu as well?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Yes they both are. I used to get the BSOD as well when I had those turned on, dynamic lighting is the biggest culprit, crashing me all the time, but post processing can cause some crashes on ground missions too.

    With both off, I haven't crashed in a couple dozen hours of gameplay. :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    UnknownXV wrote: »
    Yes they both are. I used to get the BSOD as well when I had those turned on, dynamic lighting is the biggest culprit, crashing me all the time, but post processing can cause some crashes on ground missions too.

    With both off, I haven't crashed in a couple dozen hours of gameplay. :)

    wow thanks, i have turned off P-P, but dynamic lighting was allready off!...dosnt look good for me lol.

    thanks mate.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Also I use this to see exactly what is going on its a great program it was recommended on the MS site, works quite well.

    http://www.nirsoft.net/utils/blue_screen_view.html
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    still getting crashes. i have turned all the graphics down to lowest, medium , best performance. all combonations have had a crash after 5-10 mins playtime. *sigh*
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Same here, crash after crash. Started with today's patch. Never had it before, even in OB.
    AA off, AF x16, DL off, PP off, Quality 100%.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Did you get that program I linked? It will tell you exactly what the error is and what is causing is.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Ngaio wrote: »
    Same here, crash after crash. Started with today's patch. Never had it before, even in OB.
    AA off, AF x16, DL off, PP off, Quality 100%.

    hmmm, i never had it on my other pc, and that thing is a hunk of junk.

    single core, 6 series gforce, 1 gig ram. and only crashed once. in about a week with 4-5 hours daily gameplay.

    *bangs head on wall*
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Areanna wrote: »
    Did you get that program I linked? It will tell you exactly what the error is and what is causing is.

    only had 1 B screen so far, its just the game that keeps CTD.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Aeleys wrote:
    i have just crashed again 4th time.

    and have no idea whats casuing it.

    i set my max fps to 60 turned off AA. also clocked my GPU fan speed up.

    comon people someone must have a clue. lol

    well did u try using the /maxfps but setting it to 30 instead of 60? I know it hurts to have to do that but until cryptic addresses this issue there really isnt much else you can do. If the /maxfps command doesnt work then i am at a lost 9% of ppl crashing due to heat was because of cryptics code telling your machine to try and produce the max fps thereby causing serious heat ups and in some cases from other posters a loss of their gpu.

    Try 30 fps and monitor heat with riva tuner and. Hopefully with all the posts of ppl saying its only STO that they will fix the issue.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Aeleys wrote:
    only had 1 B screen so far, its just the game that keeps CTD.


    ahh gotcha...check the games error logs might tell you whats causing the issue?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Fadde wrote: »
    well did u try using the /maxfps but setting it to 30 instead of 60? I know it hurts to have to do that but until cryptic addresses this issue there really isnt much else you can do. If the /maxfps command doesnt work then i am at a lost 9% of ppl crashing due to heat was because of cryptics code telling your machine to try and produce the max fps thereby causing serious heat ups and in some cases from other posters a loss of their gpu.

    Try 30 fps and monitor heat with riva tuner and. Hopefully with all the posts of ppl saying its only STO that they will fix the issue.

    with 60fps, heat was between 50-60. maybe sometimes reaching 70. but that is fine. so im pretty sure its not that. however i will try it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Areanna wrote: »
    ahh gotcha...check the games error logs might tell you whats causing the issue?

    lol. i did and this is a small segment of the errors. look how frequant they are :(

    100202 23:03:09 196171 MasterControlProgram[1]: Shutting down: C:\src\Core\CrypticLauncher\StartingScreen.c(621)
    100202 23:27:08 174 MasterControlProgram[1]: Shutting down: C:\src\Core\CrypticLauncher\StartingScreen.c(621)
    100202 23:36:54 177 MasterControlProgram[1]: Shutting down: C:\src\Core\CrypticLauncher\StartingScreen.c(621)
    100203 00:02:52 347 MasterControlProgram[1]: Shutting down: C:\src\Core\CrypticLauncher\StartingScreen.c(621)
    100203 00:48:33 19 MasterControlProgram[1]: Shutting down: C:\src\Core\CrypticLauncher\StartingScreen.c(621)
    100203 01:05:20 19 MasterControlProgram[1]: Shutting down: C:\src\Core\CrypticLauncher\StartingScreen.c(621)
    100203 01:19:09 174 MasterControlProgram[1]: Shutting down: C:\src\Core\CrypticLauncher\StartingScreen.c(621)
    100203 01:35:22 177 MasterControlProgram[1]: Shutting down: C:\src\Core\CrypticLauncher\StartingScreen.c(621)

    thats only the ones from 1 of the crash folders, there are 3. you dont want to see how many are in one of them. over 100
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    guess ill look back in the morning, till then ill find somthing else to play :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    In my case Game crashes to desktop and crash handler is actually dumping whole allocated mem, and sending it to cryptic. I didn't have BSOD yet.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    well i tried it again this morning and its still happening.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Same here my game is constantly CTD no error messages, tried all suggestions about post processing etc, but cant play the game.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Abhoth wrote:
    Same here my game is constantly CTD no error messages, tried all suggestions about post processing etc, but cant play the game.

    this is terrible.

    hopefully they will fix it soon
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Aeleys wrote:
    this is terrible.

    hopefully they will fix it soon

    Aye its horrible, I am currently stuck on starbase 24 either in orbit in space or on the away team mission, doesnt matter game crash's in like 2 mintues and of couse no progress of the mission is saved making the whole thing Pointless.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    *sigh* still no dev response.:confused::(


    i got bluescreenview.but dunno what info to give, so ill give some.

    1ST /// 2ND

    Dump File:020310-17409-01.dmp /// 020310-28251-01.dmp

    Crash Time:03/02/2010 12:27:39 /// 03/02/2010 00:32:08

    Bug Check String:DRIVER_IRQL_NOT_LESS_OR_EQUAL /// SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

    Bug Check Code:0x000000d1 /// 0x1000007e

    Parameter 1:fffff880`054ac1a8 /// ffffffff`c0000005

    Parameter 2: 00000000`00000002 /// fffff880`04f7f05b

    Parameter 3: 00000000`00000001 /// fffff880`051a1698

    Parameter 4: fffff880`03c7bd29 /// fffff880`051a0ef0

    Caused By Driver: usbohci.sys /// dxgmms1.sys

    Caused By Address: usbohci.sys+2d29 /// dxgmms1.sys+20d4b

    Processor: x64

    Full Path: C:\Windows\minidump\020310-17409-01.dmp /// C:\Windows\minidump\020310-28251-01.dmp

    Processors Count: 2

    Major Version:15

    Minor Version:7600


    if you need more info just tell me how to get it off bluescreenview.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    still nothing?...:mad:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Hmm..., you say this doesn't happen in any other game, right?

    That's odd. The only BSOD related to this game that I know of is a driver issue with ATI cards that have dynamic lighting enabled. (That's what I was getting before)

    I know this is often said but it may very well be your hardware overheating, or damaged hardware in general. Download OCCT and run a test, after 2-3 minutes tell me what your temperatures are at.

    Also download Prime95 and run it for 10-20 minutes, see if your CPU produces any errors. (it'll push it as hard as it can be pushed).
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Your BSOD is caused by a corrupt or badly installed driver. It could be what is causing the game to crash for you. Make sure you have the latest chipset drivers installed, because the error log you have posted certainly makes it seem you havent.

    It also looks like your dirext installation is a little screwy with the error "dxgmms1.sys". Try reinstalling directx. If that doesnt work, reinstall windows and retry. IMO it looks like you have a "funky" install.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    You say this is a brand new system that was only 4 hours old?

    What are its specs and version of windows are you running. New computer doesn't mean new drivers and you may need to upgrade a video driver etc.....
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    valdan wrote:
    You say this is a brand new system that was only 4 hours old?

    What are its specs and version of windows are you running. New computer doesn't mean new drivers and you may need to upgrade a video driver etc.....

    yep.

    its windosw 7 pro.

    ATI HD 4890 drivers are upto date. with the latest catalyst too.

    it hasnt happend today, and im hoping with the patch there currently putting up it may help it as well.
Sign In or Register to comment.