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Unexpected Downtime (January 30, 2010)

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Must be a bad time for them right now if it takes this long--and I can sympathize.

    What peeves me more than the downtime is the too-clever-by-half sniping of the several sarcastoles who think software development and server management are easy. The dev and net teams are working on a weekend while you guys sit back in your comfy chairs and fire off half-witty japes at their expense.

    I, too, am working this weekend to ensure that my customer base, along with my entire team, guaranteeing 24-hour coverage during a critical cutover period. I happen to be off-shift right now, but I'll be driving in the middle of the night in to the office to make sure that all is well and that we can react instantly should an issue arise. (Just to be clear: I don't work for Cryptic; my team doesn't write computer games.)

    I think that a little respect for the professionals providing you with a head start purely as a courtesy would go a long way. If you think that having paid money guarantees that the power will stay on, or that the water main won't break, or that the toaster will always toast, you should re-examine your thought processes. (Not only that, but the 30 days you get for buying the game doesn't include the head start--technically, you haven't paid for this time at all because your per-license price is the same as everyone else's.)





    this is my first post and all i can say is well said
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    man, this is slow
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    The Raven

    Once upon a midnight dreary, while I pondered, weak and weary,
    Over many a quaint and curious volume of forgotten lore,
    While I nodded, nearly napping, suddenly there came a tapping,
    As of some one gently rapping, rapping at my chamber door.
    " 'Tis some visiter," I muttered, "tapping at my chamber door —
    Only this, and nothing more."

    Ah, distinctly I remember it was in the bleak December,
    And each separate dying ember wrought its ghost upon the floor.
    Eagerly I wished the morrow; — vainly I had tried to borrow
    From my books surcease of sorrow — sorrow for the lost Lenore —
    For the rare and radiant maiden whom the angels name Lenore —
    Nameless here for evermore.

    And the silken sad uncertain rustling of each purple curtain
    Thrilled me — filled me with fantastic terrors never felt before;
    So that now, to still the beating of my heart, I stood repeating
    " 'Tis some visiter entreating entrance at my chamber door —
    Some late visiter entreating entrance at my chamber door; —
    This it is, and nothing more."

    [page 144:]

    Presently my soul grew stronger; hesitating then no longer,
    "Sir," said I, "or Madam, truly your forgiveness I implore;
    But the fact is I was napping, and so gently you came rapping,
    And so faintly you came tapping, tapping at my chamber door,
    That I scarce was sure I heard you" — here I opened wide the door; ——
    Darkness there, and nothing more.

    Deep into that darkness peering, long I stood there wondering, fearing,
    Doubting, dreaming dreams no mortal ever dared to dream before;
    But the silence was unbroken, and the darkness gave no token,
    And the only word there spoken was the whispered word, "Lenore!"
    This I whispered, and an echo murmured back the word, "Lenore!"
    Merely this, and nothing more.

    Then into the chamber turning, all my soul within me burning,
    Soon I heard again a tapping somewhat louder than before.
    "Surely," said I, "surely that is something at my window lattice;
    Let me see, then, what thereat is, and this mystery explore —
    Let my heart be still a moment and this mystery explore;—
    'Tis the wind, and nothing more!"

    Open here I flung the shutter, when, with many a flirt and flutter,
    In there stepped a stately raven of the saintly days of yore;
    Not the least obeisance made he; not an instant stopped or stayed he;
    But, with mien of lord or lady, perched above my chamber door —
    Perched upon a bust of Pallas just above my chamber door —
    Perched, and sat, and nothing more.

    Then this ebony bird beguiling my sad fancy into smiling,
    By the grave and stern decorum of the countenance it wore,
    "Though thy crest be shorn and shaven, thou," I said, "art sure no craven,
    Ghastly grim and ancient raven wandering from the Nightly shore —
    Tell me what thy lordly name is on the Night's Plutonian shore!"
    Quoth the raven, "Nevermore."

    Much I marvelled this ungainly fowl to hear discourse so plainly,
    Though its answer little meaning — little relevancy bore;
    For we cannot help agreeing that no sublunary being
    Ever yet was blessed with seeing bird above his chamber door —
    Bird or beast upon the sculptured bust above his chamber door,
    With such name as "Nevermore."

    But the raven, sitting lonely on the placid bust, spoke only
    That one word, as if his soul in that one word he did outpour.
    Nothing farther then he uttered — not a feather then he fluttered —
    Till I scarcely more than muttered, "Other friends have flown before —
    On the morrow he will leave me, as my hopes have flown before."
    Quoth the raven, "Nevermore."

    Wondering at the stillness broken by reply so aptly spoken,
    "Doubtless," said I, "what it utters is its only stock and store,
    Caught from some unhappy master whom unmerciful Disaster
    Followed fast and followed faster — so, when Hope he would adjure,
    Stern Despair returned, instead of the sweet Hope he dared adjure —
    That sad answer, "Nevermore!"

    [page 145:]

    But the raven still beguiling all my sad soul into smiling,
    Straight I wheeled a cushioned seat in front of bird, and bust and door;
    Then upon the velvet sinking, I betook myself to linking
    Fancy unto fancy, thinking what this ominous bird of yore —
    What this grim, ungainly, ghastly, gaunt, and ominous bird of yore
    Meant in croaking "Nevermore."

    This I sat engaged in guessing, but no syllable expressing
    To the fowl whose fiery eyes now burned into my bosom's core;
    This and more I sat divining, with my head at ease reclining
    On the cushion's velvet lining that the lamplight gloated o'er,
    But whose velvet violet lining with the lamplight gloating o'er,
    She shall press, ah, nevermore!

    Then, methought, the air grew denser, perfumed from an unseen censer
    Swung by angels whose faint foot-falls tinkled on the tufted floor.
    "Wretch," I cried, "thy God hath lent thee — by these angels he hath sent thee
    Respite — respite and Nepenthe from thy memories of Lenore!
    Let me quaff this kind Nepenthe and forget this lost Lenore!"
    Quoth the raven, "Nevermore."

    "Prophet!" said I, "thing of evil! — prophet still, if bird or devil! —
    Whether Tempter sent, or whether tempest tossed thee here ashore,
    Desolate, yet all undaunted, on this desert land enchanted —
    On this home by Horror haunted — tell me truly, I implore —
    Is there — is there balm in Gilead? — tell me — tell me, I implore!"
    Quoth the raven, "Nevermore."

    "Prophet!" said I, "thing of evil! — prophet still, if bird or devil!
    By that Heaven that bends above us — by that God we both adore —
    Tell this soul with sorrow laden if, within the distant Aidenn,
    It shall clasp a sainted maiden whom the angels name Lenore —
    Clasp a rare and radiant maiden whom the angels name Lenore."
    Quoth the raven, "Nevermore."

    "Be that word our sign of parting, bird or fiend!" I shrieked, upstarting —
    "Get thee back into the tempest and the Night's Plutonian shore!
    Leave no black plume as a token of that lie thy soul hath spoken!
    Leave my loneliness unbroken! — quit the bust above my door!
    Take thy beak from out my heart, and take thy form from off my door!"
    Quoth the raven, "Nevermore."

    And the raven, never flitting, still is sitting, still is sitting
    On the pallid bust of Pallas just above my chamber door;
    And his eyes have all the seeming of a demon that is dreaming,
    And the lamp-light o'er him streaming throws his shadow on the floor;
    And my soul from out that shadow that lies floating on the floor
    Shall be lifted — nevermore!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Last weekend my buddy came over and we pre-ordered and got access to Beta.
    We returned home to download the Install files which took 3 hours.
    Once installed, we waited for the Shard to patch itself. Took almost 2 hours for me. At midnight my buddy had to leave, his Patch was still at 50%.
    A week later, he comes back to game. It is Saturday and we all can check out Head Start with each other.
    He arrives at 11 a.m. He begins to create his character after finishing his patch which takes 5 minutes.
    At the end of character creation, his first cinematic begins and Spock Prime begins to speak...

    .... Server Lost Connection.

    I think HE is the one to blame for server crash, not those who called in sick to work.

    But let's think positive and hope he gets to log in next weekend to see the end of the cinematic.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    nothing to do with the sever but fun to post :Dhttp://www.youtube.com/watch?v=ilk9lV***XA
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    http://www.youtube.com/watch?v=7wuLMqnEU7g

    Gotta love the Janeway impression, it's hilarious.

    Sounds like Janeway's been hanging out on Coronation Street lol!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I've discovered how to travel into the future at the speed of present time passing.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    This will scroll past faster then the speed of light but I thought I would share the fact that my g-friend has decided to download and play a bit of Rick Astley just for me while i wait for the servers to come back up.

    Rick rolled from all angles.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    It's the army of tribbles I"m growing in the bank that caused this, isn't it? They final hit critical mass.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Callidus wrote: »
    My evening planned for ST:O is over, pitty it was spent on the forums.

    There are worse things to be pi$ $ed at. Bed time, g'night.
    Don't be a quitter!

    quitter!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Picard will be playing the role of Cryptic.

    http://www.youtube.com/watch?v=jtmbzJNPsaQ

    omfg I almost ****ed my pants laughing at this one. Thank you.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    If the population of China walked past you in single file, the line would never end because of the rate of reproduction.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Friiar wrote:
    how about some feed back devs almost 4 hours now



    Currently, the Star Trek Online Server is down. we are aware of this issue and are currently working to bring the server back online as soon as possibke. Please keep an eye on this page for update, and notification when Star Trek Online is available agian. Thank you,
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    After Steam yesterday and this today

    It's boot to the head start weekend
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    w00t 375 pages,

    have the servers been down so long?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I just took a **** on a seagul
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Spartacus was a slave. :eek:
    And so is my secondary hardrive but is still useful ;)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Allright! ALLRIGHT!!!

    I admit it... it's all MY fault!!!

    Honestly, though... how could I know using tribbles for insulation would lead to problems like this???
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Folen wrote: »
    Ummmm did Sony take over?

    NOOOOO... I was there for SWG CU...NO Sony is the deveil....
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Voxin wrote: »
    As someone who has been doing computer support since data was stored on punch cards, I approve of this message. You just have to love the pseudo-expertise claimed by those who think they can solve an unidentified problem on a system they have never seen, because anyone with real experience in any part of the industry knows you can't predict every issue a new system will have no matter how much manpower or equipment you throw at it.

    I concur. I'm a programmer and IT nerd also. I understand the troubles that pop up on the blind side. Where I work at, one decimal out of place can cost us 6.5 million in a matter of days. But, I can also see the frustration in the player base as we all know what the potential for this game is and we want nothing more as players than to be a part of this. That being said, we all have to remember that officially STO has not been released yet and we all know that this is not the first MMO to ever be released and thus there is a certain amount of "Labor Pains" that goes with the territory. But, for the love of all that is holy in the universe, do what ever is possible to make sure this does NOT happen on the 2nd. A downtime like this on opening day would kill whatever chances this game has to be the best.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Bryn_Alesy wrote:
    I think we just got rickrolled in text
    While trolling a STO downtime thread. I didn't think i'd live to see the day...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    The "types" of folks who post in this thread (IMO)-

    ****ed of folks: Most of the folks that get ****ed because the game does not work on launch may have been your loyalist gamers... Because they cared to both post here, pre-order and play.

    The cool headed gamer: Likes startreck, played the beta and just bought his lifetime account. This gamer MUST think long term and protect his investment by rolling with the punches and hoping it all pans out.

    The "this is the game of all games gamer": Played the closed beta, played the open beta, bought the lifetime membership. This gamers job is to tell everyone that this is the game of all games (Without the game even being officialy released yet or knowing endgame content). This gamers job is to bash anyone who has any feedback about HIS game of all games. This gamer will tell you not to play HIS game even though the life of the title depends on the numbers of subs.

    The other game gamer: Has bought the game and tried out beta, was not that great at his previus mmo and is looking for a new game... His job is to compare other MMO's to this one and uses only a handfull of other games to measure if this game is worth YOUR time playing it. This gamer will tell you what to play.

    The post TRIBBLE: Posts a bunch on non sence because there is nothing better to do since the servers are down.


    All in all though- This games needs all of the above gamers if it is going to be fun and have legs... That is the key.

    Oh and- yes, we have to be able to log in and play the damn thing.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Ummmm did Sony take over?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Streakfury wrote: »
    Aweseom, I can say whatever I like coz nobody's gonna read this post!

    Purple, monkey, dishwasher!!

    I read it.... XD
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Let me be clear...This is all Bush's fault! LOL
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Streakfury wrote: »
    Aweseom, I can say whatever I like coz nobody's gonna read this post!

    Purple, monkey, dishwasher!!

    That was actually the random post on every page i read.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Gwildfire wrote:
    nice link whoever posted it!

    http://www.youtube.com/watch?v=lQnT0zp8Ya4

    WOW and the Godwin's Law is realized......
    http://en.wikipedia.org/wiki/Godwin%27s_law
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    The white thing is the Dev when he realised he cant fix the code .... enjoy

    http://www.youtube.com/watch?v=cCI18qAoKq4

    ;)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Veive257 wrote: »
    Holy cow - over three hours of downtime today on top of the scheduled downtime overnight since launch yesterday?

    When does this game come out of beta testing?

    2011 I think. :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Balti wrote: »
    It's up more of the time.

    yep same here
This discussion has been closed.