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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues
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Cryptic Launcher Not Loading

rocketman33#0665 rocketman33
rocketman33#0665
 Member Posts: 95 Arc User
edited March 15 in Windows and General: PC, Network, and Other Technical Issues
Has Cryptic/Arc shut down? Every way I try to launch STO (direct, Arc launcher, proxy, force verify, etc), the Cryptic launcher loads to about 60% then just stops. It's so FUBAR now I only log in to do event dailies, but now I can't even log in.
I will check Discord to see if anything is going on, then re-post if anything is there.
Post edited by baddmoonrizin on

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    rocketman33#0665 rocketman33
    rocketman33#0665
         Member Posts: 95 Arc User
    No announcements. Must just be me, or my account.
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    eazzieeazzie Member Posts: 4,001 Arc User
    Have you tried resetting your router. Doing a DNS flush. Not ideal I know but doing a fresh install might be beneficial for you. make sure you delete any residual files first before doing the new install.
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    eazzieeazzie Member Posts: 4,001 Arc User
    eazzie wrote: »
    Have you tried resetting your router. Doing a DNS flush. Not ideal I know but doing a fresh install might be beneficial for you. make sure you delete any residual files first before doing the new install.

    Also going to ask @baddmoonrizin to move this thread to PC, NETWORK, AND OTHER TECHNICAL ISSUES for higher visibility.
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    davefenestratordavefenestrator Member Posts: 10,513 Arc User
    edited March 16
    I just tried the Arc launcher and it brought up STO without any problems, then I Engaged! and loaded a character. I also did the daily event 6 hours ago.

    So unless this was a server hiccup that is now fixed, it looks like it's you.

    Edit: worked for me again, Friday 3-15 at 6:20-6:35 PM Pacific Daylight Time

    Post edited by davefenestrator on
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    baddmoonrizinbaddmoonrizin Member Posts: 10,329 Community Moderator
    thread /moved
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    ngozi13ngozi13 Member Posts: 3 Arc User
    I haven't been able to log in for several days now. I did a fresh install of arc and now I only get the message Login has timed out. check your internet connection and try again. Well the internet is connecting fine to everything else.
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    khamael#4811 khamael
    khamael#4811
         Member Posts: 2 Arc User
    yeah i am getting this too
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    lizharperlizharper Member Posts: 22 Arc User
    Like wise here at my end of the keyboard. hell, even the offline is screwy. Seems like someone forgot to add a few lines of code and made an huge booboo.
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    razartrek1razartrek1 Member Posts: 148 Arc User
    edited April 20
    Got this same problem aswell. Constant saying "Offline" could not connect to Arc Network. Please fix your arc launcher I'm begging you. This not problem on my end. I've had times where it boots up fine no problems and times it just keeps refusing to load/connect. Also I can connect to all my other games/online activities with no issues
    "My life spans millennia. Legions have risen to test me… My ascendance is inevitable. A day, a year, a millennium—it matters not. I hold the patience of stone and the will of stars. Your striving is insignificant. Let your death be the same."
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    ricosakararicosakara Member Posts: 422 Arc User
    Same here. Try to login, but I get the offline window with retry connection. If any of the Devs read this, please fix this? =/
    dd5f3ho-fb02d65c-e15a-4201-8126-834143430283.jpg?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcLzBlNTUwYmI0LTA1N2MtNGFjNC05MmYwLTk2YTJjMWE2Njk4ZlwvZGQ1ZjNoby1mYjAyZDY1Yy1lMTVhLTQyMDEtODEyNi04MzQxNDM0MzAyODMuanBnIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.l29sDYZYvQWmO4-9zaCgWM0dF8wa6IBxaOIa8UOY87U
    View My gallery at http://captricosakara.deviantart.com
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    joshpete555#5660 joshpete555
    joshpete555#5660
         Member Posts: 17 Arc User
    I'm getting the same. No connection to Arc servers. I even tried to go to Steam and add to my library and nothing. It says there was an error and try again later. I was logged in earlier today.
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    idhasrkahnidhasrkahn Member Posts: 7 Arc User
    is arc down for maintenance? i keep getting login timeouts, can log in on website. tried verifying files, dns flush, firewall exceptions, ect. everything was working fine last night...
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    oneoflightoneoflight Member Posts: 4 Arc User
    no connection to arc servers devs pls fix
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    razartrek1razartrek1 Member Posts: 148 Arc User
    Anyone still not able to connect?
    "My life spans millennia. Legions have risen to test me… My ascendance is inevitable. A day, a year, a millennium—it matters not. I hold the patience of stone and the will of stars. Your striving is insignificant. Let your death be the same."
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    joshpete555#5660 joshpete555
    joshpete555#5660
         Member Posts: 17 Arc User
    Correction and update. I was able to install from Steam and log in from that.
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    razartrek1razartrek1 Member Posts: 148 Arc User
    I'm using normal STO Laucher/Arc Launcher I dont have any other means to boot up my game
    "My life spans millennia. Legions have risen to test me… My ascendance is inevitable. A day, a year, a millennium—it matters not. I hold the patience of stone and the will of stars. Your striving is insignificant. Let your death be the same."
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    razartrek1razartrek1 Member Posts: 148 Arc User
    Update: 20:19pm UK GMT I'm back Online via Arc Launcher/STO Launcher and back in game. If it dies again I'll let this post know. Thank You (My mental health is saved)
    "My life spans millennia. Legions have risen to test me… My ascendance is inevitable. A day, a year, a millennium—it matters not. I hold the patience of stone and the will of stars. Your striving is insignificant. Let your death be the same."
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