Can't connect through Steam 17Feb24

pommybloke

Launcher unable to connect with Error;
Unable to authenticate: Exceeded timeout while waiting for steam login ticket.

Have been trying for 30mins. Can connect to other mmos (SWTOR, ESO) with US based servers through steam.

Trying to connect to holodeck from UK midlands with ISP: BT.

Microsoft Windows [Version 10.0.22621.2861]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\System32>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.184.200]
over a maximum of 30 hops:

1 2 ms 4 ms 1 ms 192.168.1.254
2 4 ms 30 ms 4 ms 172.16.17.72
3 * * * Request timed out.
4 7 ms 7 ms 7 ms 62.172.102.78
5 19 ms 10 ms 30 ms peer7-et4-1-7.telehouse.ukcore.bt.net [62.172.102.43]
6 9 ms 19 ms 9 ms 166-49-214-194.gia.bt.net [166.49.214.194]
7 * * * Request timed out.
8 47 ms 10 ms 11 ms be2870.ccr41.lon13.atlas.cogentco.com [154.54.58.173]
9 97 ms 93 ms * be2099.ccr31.bos01.atlas.cogentco.com [154.54.82.34]
10 93 ms 99 ms 92 ms be2322.rcr51.b002133-1.bos01.atlas.cogentco.com [154.54.25.22]
11 92 ms 89 ms 81 ms 38.140.157.34
12 89 ms 110 ms 81 ms 198.49.243.237
13 76 ms 75 ms 75 ms patchserver.crypticstudios.com [208.95.184.200]

Trace complete.

C:\Windows\System32>pathping patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.184.200]
over a maximum of 30 hops:
0 WINDOWS-HH448OH.home [192.168.1.76]
1 192.168.1.254
2 172.16.17.72
3 * * *
Computing statistics for 50 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 WINDOWS-HH448OH.home [192.168.1.76]
0/ 100 = 0% |
1 9ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.254
100/ 100 =100% |
2 --- 100/ 100 =100% 0/ 100 = 0% 172.16.17.72

Trace complete.

C:\Windows\System32>