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Having issues with connection
kwyjen
Member Posts: 133 Arc User
Quote~> Test Summary:
We'll run a tracert test to measure how quickly various connections between Cryptic and you respond.
Test 1: tracert
For Windows, hit the start button
Where it says Search All Files and Programs, type CMD and press ENTER
The first result should be cmd.exe
Right-click on cmd.exe and select Run as Administrator
A black, command-prompt window should appear
From here type the following command:
tracert patchserver.crypticstudios.com
Good Results:
Values lower than 180 are ideal for playing MMOs (and anything under 100 is outstanding). Higher values usually cause lag and rubber-banding in-game. Report any values above 180ms. Right-click in the Command Prompt Window and select all. Save as a text file (txt).
So I did above on 2 different days and I am getting the same results, see attached :
It looks like I am getting 100% packet loss from akamai.prolexic. com The issue it is causing is "extreme" lag for my toons.
I posted on reddit asking for help ~> https://www.reddit.com/r/sto/comments/10yxhwo/help_any_suggestions/
can someone take a look at this and explain or give me some help on a fix? Thanks
We'll run a tracert test to measure how quickly various connections between Cryptic and you respond.
Test 1: tracert
For Windows, hit the start button
Where it says Search All Files and Programs, type CMD and press ENTER
The first result should be cmd.exe
Right-click on cmd.exe and select Run as Administrator
A black, command-prompt window should appear
From here type the following command:
tracert patchserver.crypticstudios.com
Good Results:
Values lower than 180 are ideal for playing MMOs (and anything under 100 is outstanding). Higher values usually cause lag and rubber-banding in-game. Report any values above 180ms. Right-click in the Command Prompt Window and select all. Save as a text file (txt).
So I did above on 2 different days and I am getting the same results, see attached :
It looks like I am getting 100% packet loss from akamai.prolexic. com The issue it is causing is "extreme" lag for my toons.
I posted on reddit asking for help ~> https://www.reddit.com/r/sto/comments/10yxhwo/help_any_suggestions/
can someone take a look at this and explain or give me some help on a fix? Thanks
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Comments
I had suspected whatever had changed had something to do with my "upload" speed, yeah upload not download. My toons were not getting feed-back/instruction from my end in a timely manner.
So after about going nuts trying to figure out why my upload speed was so lame, to include contacting my ISP, changing plans, getting a new modem and all new connections via service call from ISP provider.
My upload speed was still stuck at about .5 mbps.. I figured what the hell I'll give youtube a shot.
Anyway take a look at the linked video, it TRIBBLE works!! After following the steps my "upload" speed jumped from .5 mbps to 11.7 mbps seriously.. If any of you guys have been experiencing a similiar issue it's worth a shot . Logged into game and everything is working GREAT!!! 🤩🤩🤩
Thank you so much for sharing this tips friend, cheers