I took screenshots and submitted a ticket. Thankfully, they helped me, but also asked me to hold off on making any other "claims" until tomorrow's fix...
We'll see...
P.S. also curious to know if my Targ will get unlocked (become available)...
"Equipped with his five senses, man explores the universe around him and calls the adventure science." - Edwin Hubble
Well... If they call wanting me to buy the Ferasan Bridge Officer again, a fix. I am not impressed! GM Zeon really needs to learn to proof-read what the issue before replying and closing my ticket.
Everything I previously bought I did not need to buy, it just was 'Availible'. Since I had obtained the Combat Tardigrade via the Discovery Pack, it was not unlocked for the Account. I bought one at discount and now it is availible for the entire Account.
'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
Judge Dan Haywood
'As l speak now, the words are forming in my head.
l don't know.
l really don't know what l'm about to say, except l have a feeling about it.
That l must repeat the words that come without my knowledge.'
Is there some sort of cutoff point for how long ago one has purchased one of these BOffs? I distinctly have a Ferasan BOff on one character that I know I picked up with Lifer stipend one day on a lark, but it isn't unlocked in the C-store, and I'm wondering if I simply bought it too long ago or if I need to submit a ticket or something.
Is there some sort of cutoff point for how long ago one has purchased one of these BOffs? I distinctly have a Ferasan BOff on one character that I know I picked up with Lifer stipend one day on a lark, but it isn't unlocked in the C-store, and I'm wondering if I simply bought it too long ago or if I need to submit a ticket or something.
As far as I am aware, there is no cutoff for the date purchased. As long as you purchased it, even if that was with your ZEN stipend, you should have it unlocked. If you don't, send off an e-mail to support@perfectworld.com about it not being unlocked with a link to the blog specifying that these purchases should now be unlocked for your entire account.
When can we expect this to be fixed, @ambassadorkael#6946? I still don't have access to my Ferasan that I have purchased and Support is now silent on the issue after recommending paying attention to the forums for a fix. I would like to use what I paid for, please! When will it be fixed?
You’ve always gotten boff requisition token, you take that token to a bridge officer requisition shop at esd or where you can buy brdge boffs with ec. Always has been like since 4 or 5 years ago since I started playing.
I got the Borg bridge officer for free when it was a promotion. I am unable to claim it now as it is no longer a promotion not sure if this is a bug because I didn't actually buy the bridge officer I only claimed it when it was free for a short period of time.
I really hope this is fixed soon. I have been spending a lot of time on my crews lately. I have thrown about $400 PWE's way in the last month. I am not buying something twice to more than likely find out it is still broken! Fix this and give us the Legendary Klingon ship bundle and toss the Time ship bundle in an 85% off sale and I will be happy to keep tinkering with my ships and crews. Well... You also need to fix the darn queues being locked out to Klingon characters that got shafted with the update that took away their credit for playing the tutorial and first story arc.
They clearly wrote that the purchased ones were to become account unlocks while not the one we got other ways (e.g. freebies and promos, like the Humble/DS9 promo bundle).
'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
Judge Dan Haywood
'As l speak now, the words are forming in my head.
l don't know.
l really don't know what l'm about to say, except l have a feeling about it.
That l must repeat the words that come without my knowledge.'
They fixed some but seem not to have gotten all. Could need a patch to the Patch.
'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
Judge Dan Haywood
'As l speak now, the words are forming in my head.
l don't know.
l really don't know what l'm about to say, except l have a feeling about it.
That l must repeat the words that come without my knowledge.'
'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
Judge Dan Haywood
'As l speak now, the words are forming in my head.
l don't know.
l really don't know what l'm about to say, except l have a feeling about it.
That l must repeat the words that come without my knowledge.'
Actually the purchased item are not unlocked for entire account, and it has been silent for a long time about what the problem is and when it will be fixed.
Same here... I have a handful of things I have purchased, that are still not account unlocked... I submitted a ticket and was told it would be resolved. That was two weeks ago. I understand that it may take time, but it would be nice to hear that they are working on it...
CM
"Equipped with his five senses, man explores the universe around him and calls the adventure science." - Edwin Hubble
Same here... I have a handful of things I have purchased, that are still not account unlocked... I submitted a ticket and was told it would be resolved. That was two weeks ago. I understand that it may take time, but it would be nice to hear that they are working on it...
CM
Agreed! An update on the situation would be greatly appreciated!
Comments
We'll see...
P.S. also curious to know if my Targ will get unlocked (become available)...
...available to buy again! :-/
l don't know.
l really don't know what l'm about to say, except l have a feeling about it.
That l must repeat the words that come without my knowledge.'
I Support Disco | Disco is Love | Disco is Life
As far as I am aware, there is no cutoff for the date purchased. As long as you purchased it, even if that was with your ZEN stipend, you should have it unlocked. If you don't, send off an e-mail to support@perfectworld.com about it not being unlocked with a link to the blog specifying that these purchases should now be unlocked for your entire account.
Have my doubts based on all the above comments.
l don't know.
l really don't know what l'm about to say, except l have a feeling about it.
That l must repeat the words that come without my knowledge.'
The issue has been around for more than just a few days. It should have been fixed last week!
l don't know.
l really don't know what l'm about to say, except l have a feeling about it.
That l must repeat the words that come without my knowledge.'
My Aenar was fixed before a patch. Why my Ferasan hasn't been fixed, is really starting to annoy me.
l don't know.
l really don't know what l'm about to say, except l have a feeling about it.
That l must repeat the words that come without my knowledge.'
Actually the purchased item are not unlocked for entire account, and it has been silent for a long time about what the problem is and when it will be fixed.
CM
Agreed! An update on the situation would be greatly appreciated!
Well I feel bad for those players. That sucks!
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