test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Unable to authenticate: Connection to the account server timed out

marcoramius2marcoramius2 Member Posts: 20 Arc User
in Windows and General: PC, Network, and Other Technical Issues
Unable to authenticate: Connection to the account server timed out.
Received this after patch.
«13

Comments

  • kornbobjkornbobj Member Posts: 8 Arc User
    Having the same issue, only i was in game and went to change character, got logged out instead, and can not log back in...
  • murdockinkademurdockinkade Member Posts: 1 Arc User
    I was fine switching characters till right now. getting the same message as you.
  • UnknownUnknown
    This content has been removed.
  • vactuskasunvactuskasun Member Posts: 35 Arc User
    I tried to login after the maint was finished, and here I am with the same problem. :/
  • UnknownUnknown
    This content has been removed.
  • papy1986papy1986 Member Posts: 8 Arc User
    Same problem, kicked while switching toons.
  • sovereign010sovereign010 Member Posts: 641 Arc User
    edited January 2020
    kornbobj wrote: »
    Having the same issue, only i was in game and went to change character, got logged out instead, and can not log back in...
    Yes, same here- changing toons when I get kicked out. Same message is happening with the launcher too. The server status is still showing as green.
  • scrooge69scrooge69 Member Posts: 1,108 Arc User
    same
    [SIGPIC][/SIGPIC]
  • kain9primekain9prime Member Posts: 739 Arc User
    Unable to log in. We getting a repeat of the November disaster? :/
    The artist formally known as Romulus_Prime
  • winters83winters83 Member Posts: 518 Media Corps
    Yeah, there does seem to be something up with the login server. I'm getting the same thing after trying to change toons.
    Twitter: @P1Winters83 YouTube: WintersGaming
    =/\= ========================================== =/\=
    Fleet Admiral Winters - Priority One Armada
    U.S.S. Wolverine - NCC 831216
    =/\= ========================================== =/\=
    Armada Leader // Executive Producer // Host // Priority One Podcast
  • tarsiscannonnntarsiscannonnn Member Posts: 4 Arc User
    Same Here, switching toons then timed out
  • srsfleetarmada#1068 srsfleetarmada
    srsfleetarmada#1068
         Member Posts: 38 Arc User
    Same problem here
  • ikonn#1068 ikonn
    ikonn#1068
         Member Posts: 1,450 Arc User
    Same issue.

    Was able to login and play right after the server was reopened and was online up until about 2 hours ago. Since 2pm Central Time, have been unable to login again.
    -AoP- Warrior's Blood (KDF Armada) / -AoP- Qu' raD qulbo'Degh / -AoP- Project Phoenix
    Join Date: Tuesday, February 2, 2010
  • jaspherejasphere Member Posts: 4 Arc User
    Same problem here come on Cryptic we wanna play lol
  • larpovlarpov Member Posts: 4 Arc User
    Yep, mines not working either. The online page even has a spinning circle of death on it. Must be some patch, lol.
  • gaevsmangaevsman Member Posts: 3,190 Arc User
    Yup!, same @baddmoonrizin can you page Kael or someone else?, thanks!
    The forces of darkness are upon us!
  • aidy1972ukaidy1972uk Member Posts: 119 Arc User
    Game crashed and have since had this message as well
  • echattyechatty Member Posts: 5,916 Arc User
    I was on Nimbus for an endeavor when it crashed on me just now.
    Now a LTS and loving it.
    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.
    I have come to the conclusion that I have a memory like Etch-A-Sketch. I shake my head and forget everything. :D
  • erastusserastuss Member Posts: 3 Arc User
    I just wanted to destroy some Borg ship during the hour between my day job and my night job. I cannot log in. Guess I will have to take my frustrations out on my co-workers instead.
  • winters83winters83 Member Posts: 518 Media Corps
    gaevsman wrote: »
    Yup!, same @baddmoonrizin can you page Kael or someone else?, thanks!

    I've already sent a message to Mike (aka AmbassadorKael). They are aware of the problem and working on it.

    -Winters
    Twitter: @P1Winters83 YouTube: WintersGaming
    =/\= ========================================== =/\=
    Fleet Admiral Winters - Priority One Armada
    U.S.S. Wolverine - NCC 831216
    =/\= ========================================== =/\=
    Armada Leader // Executive Producer // Host // Priority One Podcast
  • kayeaux#4650 kayeaux
    kayeaux#4650
         Member Posts: 1 Arc User
    Same issue. Tried some simple network troubleshooting on my end to no avail. Tried a reboot and some other simple network troubleshooting (Flush DNS Cache, ARP Tables, Cookies, etc). I'm obviously new here but... you never know.
  • lxr#1818 lxr
    lxr#1818
         Member Posts: 15 Arc User
    Would be nice to have an actual ARC person respond to this as it seems server-wide.
  • ikonn#1068 ikonn
    ikonn#1068
         Member Posts: 1,450 Arc User
    After 10+ years, you would think that Cryptic would know to have a replacement hamster ready when the "main" has to take a potty break.
    -AoP- Warrior's Blood (KDF Armada) / -AoP- Qu' raD qulbo'Degh / -AoP- Project Phoenix
    Join Date: Tuesday, February 2, 2010
  • larpovlarpov Member Posts: 4 Arc User
    The funny irony is I just need one more attack on the Borg for the loot payout. Must be a virus the Collective slipped into the patch. This must be the futile resistance they talk about, lol.
  • adamspire#9038 adamspire
    adamspire#9038
         Member Posts: 30 Arc User
    RW2GFNZ.jpg Same thing. Got in, finished my TFO, logged out and now, cant log back in.
  • kornbobjkornbobj Member Posts: 8 Arc User
    From Twitter: Our PC login servers have been targeted by radical anti-Alliance commandos and briefly taken offline. We'll have an ETA for their return soon.
  • ophaclydeophaclyde Member Posts: 1 Arc User
    Just talked with support online - They are aware of the problem.

    "We currently have an extended emergency maintenance and we have relayed this issue to our technical team already. I won't be able to provide you an ETA for this. We do apologize for the issue this may have caused you."

  • pingaheadpingahead Member Posts: 249 Arc User
    What a joke.
  • larpovlarpov Member Posts: 4 Arc User
    ophaclyde wrote: »
    Just talked with support online - They are aware of the problem.

    "We currently have an extended emergency maintenance and we have relayed this issue to our technical team already. I won't be able to provide you an ETA for this. We do apologize for the issue this may have caused you."

    No Problem. Well get a hand full of Dilithium crystals, a resource box, and a pack of smokes out of this. So its cool.
  • hypnoticbeasthypnoticbeast Member Posts: 107 Arc User
    Its Across ALL their games
This discussion has been closed.