I contacted support, it would appear that engineering is aware of the problem and Scotty is well into fixing it. They will let us know once the problem has been rectified.
I tried logging in after downloading the patch, and got the same error.
"Login Server Internal Error: Refresh Game Account Data Failed"
Not the patch. I was patched and in game and got dropped when switching characters.
I had just tried logging in for the first time today. So, the problem struck some time before my login attempts. I didn't think it was the patch itself. Either it's server related or one or more of this week's "fixes" broke something else in the process.
Either way, it would be nice if Cryptic could jump on this fairly quick.
checking the files did no good as others have said. i did manage to log in on the test server so its only live with the issue.
Sorry for making 3 post just did not want to edit a post and decided it would be better to have it at the end of the current issue where it may be of use.
Yep same except I was in game when I had server not responding pop up. went away after 30 secs & could move again then it happened again Server not responding within seconds of being able to move again & about 10 secs later it booted me from game. tried loggin bk in multiple times getting same error message every1 wlse is on this thread now.
Was able to log into game at last. Many thanks to the team!
It's not you- it's me. I just need my space.
Being critical doesn't take skill. Being constructively critical- which is providing alternative solutions or suggestions to a demonstrated problem, however, does.
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Thanks for the info. Hope they fix this soon
Oh my, that really scares me
I had just tried logging in for the first time today. So, the problem struck some time before my login attempts. I didn't think it was the patch itself. Either it's server related or one or more of this week's "fixes" broke something else in the process.
Either way, it would be nice if Cryptic could jump on this fairly quick.
Hope they didn't put Nog on it. He couldn't keep the temporal shields up and the Borg only fired a couple of shots at him.
Sorry for making 3 post just did not want to edit a post and decided it would be better to have it at the end of the current issue where it may be of use.
They've acknowledged it finally!
So we waiting... Good that I make today event repu fly, but still need more favors
there are always backups and backups of the backups...so dont worry...
I suppose they have backup servers for this type of issues
LoL, of course not. It's a internal server problem.
Internal Error = all on their end eh
"Login Server Internal Error: Refresh Game Account Data Failed"
Being critical doesn't take skill. Being constructively critical- which is providing alternative solutions or suggestions to a demonstrated problem, however, does.