test content
What is the Arc Client?
Install Arc

Unable to authenticate: Connection to the account server timed out

13

Comments

  • davidjamesearl#7201 davidjamesearl Member Posts: 4 Arc User
    Been trying to sign in for thirty minutes. Get an "ERROR: attempted to update skeleton with no Costume" message. WHAT?
  • x1c3c0ldxx1c3c0ldx Member Posts: 71 Arc User
    Loading earth space dock... 98%
    Connection to the server timed out.

    Amsterdam
    WqFWUHg.png
  • dariusturaldariustural Member Posts: 82 Arc User
    edited February 6
    Location: Southwest AZ, USA
    -Connection to the authentication server timed out.
    *Edit: Now I log on, and get timeout from the server when attempting to launch any of my characters.
  • x1c3c0ldxx1c3c0ldx Member Posts: 71 Arc User
    LAIb76m.png
    WqFWUHg.png
  • flo1959flo1959 Member Posts: 1 Arc User
    get list of characters but then times out
  • jakal122481jakal122481 Member Posts: 135 Arc User
    dang i guess this ones got them stumped still cant login or i can but get kicked out
  • jakal122481jakal122481 Member Posts: 135 Arc User
    wow servers still kicking me and there doing maint tom wtf
  • zedbrightlander1zedbrightlander1 Member Posts: 13,308 Arc User
    For a while, I could not even log in to ARC. :: gasp ::
    rkSNl3.gif
    Sig? What sig? I don't see any sig.
  • salvation4salvation4 Member Posts: 1,115 Arc User
    edited February 7
    UH..from the comments so far it looks like a server issue more than a login issue..I am sitting and starring at the small "Trying to update the launcher" box progressing at a snails pace which usually gets done in a second or two..
    Adrian-Uss Sovereign NCC-73811 (LVL 65 FED ENG) UR/E MKXV Fleet Intel Assault Cruiser (April 2012) (Main)
    Adu-Uss Firefox NCC-93425-F (LVL 65 FED AoY ENG) UR/VR MKXV Fleet Intel Assault Cruiser (July 2016)
    Jean-Uss Seratoga Ravenna (LVL 60 FED Delta ENG) UC/R MKVI Bajoran Escort (April 2018)
    Dubsa-RRW Mnaudh (LVL 50 FED allied ROM Delta ENG) Warbird (May 2018)
    Marop-IKS Orunthi (LVL 50 KNG Delta ENG) BoP (May 2018)
    Kanak'lan-TRIBBLE (LVL 65 DOM Gamma ENG) TRIBBLE (June 2018)
  • spiritbornspiritborn Member Posts: 1,750 Arc User
    I got in and was able to swap characters too, dunno how long I'll stay in though.
  • dalmaru23dalmaru23 Member Posts: 12 Arc User
    i just tried to log in and I've gotten the Unable to authenticate: Connection to Account Server Timed out and this is at 4:30am ET
  • salvation4salvation4 Member Posts: 1,115 Arc User
    There is a definte server issue..
    Adrian-Uss Sovereign NCC-73811 (LVL 65 FED ENG) UR/E MKXV Fleet Intel Assault Cruiser (April 2012) (Main)
    Adu-Uss Firefox NCC-93425-F (LVL 65 FED AoY ENG) UR/VR MKXV Fleet Intel Assault Cruiser (July 2016)
    Jean-Uss Seratoga Ravenna (LVL 60 FED Delta ENG) UC/R MKVI Bajoran Escort (April 2018)
    Dubsa-RRW Mnaudh (LVL 50 FED allied ROM Delta ENG) Warbird (May 2018)
    Marop-IKS Orunthi (LVL 50 KNG Delta ENG) BoP (May 2018)
    Kanak'lan-TRIBBLE (LVL 65 DOM Gamma ENG) TRIBBLE (June 2018)
  • dalmaru23dalmaru23 Member Posts: 12 Arc User
    from what a friend of mine who plays Neverwinter she said someone told her it seems to be a DDoS attack on Cryptic's servers
  • bensooli#7377 bensooli Member Posts: 5 Arc User
    Why is this issue not even mentioned in the patch notes for today's forthcoming 'emergency maintenance'? Where's the logic in fixing in game issues if we can't even log on?
  • widde84widde84 Member Posts: 6 Arc User
    dalmaru23 wrote: »
    from what a friend of mine who plays Neverwinter she said someone told her it seems to be a DDoS attack on Cryptic's servers

    Again? Man, someone really has it out for Cryptic...
    But Neverwinter and STO are on the same server, so they should both be affected. It was last time...
    "Nothing in life is to be feared, it is only to be understood."
    - Marie Curie
  • jsolo5jsolo5 Member Posts: 11 Arc User
    Now I'm getting this

    Error attempting to update skeleton with no Custome
    Line c\arc\libs\WorldLib\dynSkeleton.c(6762)

    Interesting night with the Login server issues and now this.
  • alfaprime123alfaprime123 Member Posts: 1 Arc User
    I can not play for the 2nd day because of your maintenance! How do you plan to compensate for these outages?
  • sgtken60sgtken60 Member Posts: 51 Arc User
    I can not play for the 2nd day because of your maintenance! How do you plan to compensate for these outages?

    Well if they are being attack as some else posted, I would guess nothing or maybe the 9yr Event extended.
    If it is their fault, then a free ship for everyone or a lockbox key would be my suggestions
  • herbie1988herbie1988 Member Posts: 9 Arc User
    they arent going to give you compensation for a few hours outtage yesturday and today is a regular maintenance for which you are told is going happen hours before its going to happen
  • drsid#3032 drsid Member Posts: 11 Arc User
    edited February 7
    i paid a lot of money for this broken game and i still cant login after 24 hours ...
    2019 you cant treat customers like that anymore
    Post edited by drsid#3032 on
  • sgtken60sgtken60 Member Posts: 51 Arc User
    herbie1988 wrote: »
    they arent going to give you compensation for a few hours outtage yesturday and today is a regular maintenance for which you are told is going happen hours before its going to happen

    I am not talking about the maintenance, I and the others are talking about not being able to log at all or being booted off and getting the message: Unable to authenticate: Connection to the account server timed out.

    Which for many of us has been happening since yesterday.
  • alyxvixen#3895 alyxvixen Member Posts: 47 Arc User
    It's back. "Unable to authenticate: Connection to the account server timed out".

    I managed to get on for a few hours yesterday, with a single time-out (during a mission), but it was pretty much good. Was happily expecting to get my ship today and I get that message...

    It's cropping up more often than some in-universe villains.
  • zanux79zanux79 Member Posts: 1 Arc User
    Samee problem "Unable to authenticate: Connection to the account server timed out" :(
  • vega#0599 vega Member Posts: 9 Arc User
    "Unable to authenticate: Connection to the account server timed out"

  • dark4blooddark4blood Member Posts: 930 Arc User
    Yay, another day of being kicked out with "Unable to authenticate: Connection to the account server timed out". Awesome waste of time.
    Inter Arma Enim Silent Leges...
  • ratan#4886 ratan Member Posts: 9 Arc User
    This appears to be intermittent, have had this on and off all day... typically it resolves in a half hour or so, but currently this is the third time today this has happened.

    It generally starts when I attempt to swap characters, disconnects, then restarting the launcher still hangs for a while.

    Just thought I'd mention this since it appears to be ongoing, even after this morning's patchwork.
  • boogerofborgboogerofborg Member Posts: 1 Arc User
    Still have the same issue on 2/7/1019 14:30 pst. wtf i thought the patch was supposed to fix this issue
  • fattydaddie#6105 fattydaddie Member Posts: 4 Arc User
    Ok, who let the Tribbles into the account server??? Fak, no luck,,, day two.
  • marcoramius2marcoramius2 Member Posts: 12 Arc User
    Same here
  • xltxlt Member Posts: 1 Arc User
    edited February 7
    were doing this again? i thought this was fixed with 2 hours of downtime yesterday?
    back to the drawing board, huh?

    just thinking about it, i bet todays patch unfixed yesterdays
Sign In or Register to comment.