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Launcher hanging on version number

eazzieeazzie Member Posts: 4,000 Arc User
in Windows and General: PC, Network, and Other Technical Issues
I had this issue sometime ago but it resolved itself. However it has reappeared. During certain times of the day (BTW I'm in UK) if I wish to play say 7pm my time the launcher hangs on the version number for several minutes. When I do eventually get into game my toon selection takes again another minute or two to become selectable. the once eventually in game the lag is so great that I can't do a thing. But if I want to play early in the morning my time I have no issues at all getting into game. I can only summise that the servers can't handle high volume of players. Anyone else experience this issue? Have you found a work around?

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    thealicornsage#7820 thealicornsage
    thealicornsage#7820
         Member Posts: 1 New User
    This is not quite the same issue but I can't figure out how to post a new thread and this one is the closest to my issue.

    Downloading a game hangs. I've tried both Neverwinter and STO, but both hang at 98% of the first 40+mb file.

    I checked the log files and find this segment repeated for the entire file,

    02:52:33.200 [3260]: [WARN] [CHTTPResponseHeader] [GetModifyTime] query ContentMD5 fail, [ERROR CODE] 12150
    02:52:33.715 [4236]: [ERROR] [CHTTPRequest] [IntenalGet](/Neverwinter_20171205.zip, 0, 524288) WinHttpQueryDataAvailable failed, errno=12030
    02:52:33.715 [4236]: [ERROR] [CHTTPBlockDownload] [DownloadBlock] download file result = -1
    02:52:33.715 [4236]: [WARN] [Neverwinter_20171205.zip](1) DownloadBlock (offset:0, datalen:524288) failed, ret=12, RetryTime=1
    02:52:33.737 [3260]: [ERROR] [Neverwinter_20171205.zip](0) Download failed, Stopping Download threads(count:1)
    02:52:33.817 [4236]: [WARN] [Neverwinter_20171205.zip](1) DownloadBlock (offset:0, datalen:524288) failed, Stop by main thread, call ReturnSection
    02:52:33.818 [3260]: [ERROR] [Neverwinter_20171205.zip](0) Download failed, need retry, waiting 5000 ms...

    I'm no expert, but it seems to me that it isn't being allowed to download for some reason and the launcher is too stupid to mention this to the user.
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    jordan3550jordan3550 Member Posts: 328 Arc User
    Not sure my self if this is the same problem I’m having. I’m in the uk I can get in game play for a while mornings no problem but this evening it’s like the game is freezing like in Borg red alert a thought it was lag managed to get to the Borg boss I’m clicking but powers are slow to respond it freezes then by time I mange to to get anything fired it’s over happened in thloian alert the dreads wa there one second and then vanishes theyed been defe
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