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Client Quit Unexpectedly Happening right now

Client Quit Unexpectedly Happening right now on Both of my computers what is going on?

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  • This content has been removed.
  • jrbrianjrbrian Member Posts: 157 Arc User
    Also happening to me now.
  • singer311#3309 singer311 Member Posts: 1 Arc User
    Game is nearly un playable now, CTD every 15 - 20 minutes. I've shut down nearly all my background progs, updated my D3D but had no effect. Y'all planning on fuxing this issue? Or at least telling us a possible cause.
  • hyperlordbender#4319 hyperlordbender Member Posts: 18 Arc User
    Well, as someone not having this issue, I can say it has nothing to do with the game itself. So, could you post these things?
    • CPU make (AMD, Intel, I7, I5, I3, ECT) and speed
    • RAM speed and size (In GB)
    • GPU model
    • Windows version

    Also, please do these things:

    The STO launcher has Options menu in the top right hand edge. Click Options to access all the troubleshooting tools.

    - Make sure you are running the game as Administrator or account with administrator rights.
    - Make sure all the game's exes are in your PC's Firewall exceptions.
    - Make sure your anti-malware program active defenses is not interfering with the STO game files.
    - Use the troubleshooting compatibility options in Windows OS.
    - Try the lowest graphics quality level, then work your way back up the higher graphics quality choices.
    - Uncheck On-Demand patching.
    - Select None for the Patching Proxy.
    - Try to use Safe Mode in the STO launcher Options
    - Use Force Verify in the STO launcher Options to check the files integrity in STO
    - Force the use of Direct3D X11 in the STO launcher by entering in the Command Line of the launcher Options, type " -d3d11 "
    - Don't use the Steam link option Verify Integrity of Game Files ( in the Local Files tab of properties) except to check the launcher when first time you installed the game from Steam.
    System Specs:
    Windows 10
    I5 4570 (3.2Ghz)
    AMD RX 480 8GB
    16 GB RAM
  • reinawattreinawatt Member Posts: 53 Arc User
    Encountering the same problem as well, have been since the recent patch, it just keeps crashing first whenever I tried to enter an area and now crashing while sorting out duty officer assignments. Looks like something got past the recent patch.
  • edited March 2018
    This content has been removed.
  • rezkingrezking Member Posts: 1,109 Arc User
    I get CTD on Brotherhood of the Sword.
    Worked flawlessly prior to last patch.
    NO to ARC
    RIP KDF and PvP 2014-07-17 Season 9.5 - Death by Dev
  • bwhortonbwhorton Member Posts: 39 Arc User
    same issue I had dc's before patch..but game is unplayable at times now
  • jordan3550jordan3550 Member Posts: 328 Arc User
    I’m having same issues I can play a good hour or more then I start a new mission or enter a different battle zone then the the game just closes no error pops up no crash report nothing.

    Intel i3
    2.10ghz
    Intel hd 3000
    Windows 10 x64
    Dx12
    6gb ram

    I have nothing running in the back except obviously the os it’s self. I’ve updated everything that is available
  • stillcarpstillcarp Member Posts: 14 Arc User
    Intel I5 3570k @ 4.2 Ghz
    Corsair 16 GB ddr3 @ 1899 MHZ CL9
    Zotac 1060 6 GB ddr5 driver version 397.31
    Windows 10 pro 64 bit version 1709 os build 16299.371
    All games and progams I use are set to admin and admin rights.

    Since the last patch on the 26/4/2018
    ramdem carshes 2 to 6 with no error reports from sto or windows or in event viewer.
    when I or anyone in the fleets refine dill the game frezzes for a second.
    Before the patch me or anyone in the fleets had zero ctd or frezzes when we refrine dill.
  • crazyfrog1907crazyfrog1907 Member Posts: 6 Arc User
    edited April 2018
    I got the same issue since a few days. Completely random crashes.
    i7 7700hq
    GTX 1070
    16GB 2400mhz
    Geforce Driver 397.31
  • jamieblanchardjamieblanchard Member Posts: 561 Arc User
    edited May 2018
    I have been having comparable issues with random crashes.

    I'd have to look see at my exact stats, but atm I can tell you I use the Nvidia Gforce graphics driver, and Win 10, if that tells the devs anything.

    Also, G force recently updated their drivers, so I am wondering if that may have anything to do with it.
    Resident TOS, G.I. Joe, Transformers and hair metal fangirl.

    And knowing is half the battle!

    21 'til I die!
  • crazyfrog1907crazyfrog1907 Member Posts: 6 Arc User
    I got the same Issue with the last driver from March.
  • arionisaarionisa Member Posts: 1,421 Arc User
    Crashes with no pop ups ?

    Sounds like you need to check this

    https://www.arcgames.com/en/forums/startrekonline#/discussion/1239816/ctd-workaround
    LTS and loving it.
    Ariotex.png
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