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Ground map lockups
vorwoda
Member Posts: 694 Arc User
STO has been crashing for me, repeatedly -- but only on ground maps, NEVER in space. I can be on any ground map (my bridge, a social zone, a planetside patrol map, a Foundry mission, a battlezone, etc.) and STO will crash. Sometimes it happens almost at once, sometimes I can stay a few minutes or a half hour. On the other hand, I can be in space battles with a ridiculous number of ships, and hang out in space for hours, and STO will NEVER, ever crash. I am completely mystified.
The symptoms are that the graphics will freeze, and after a few more seconds, the screen will go black. Controls are dead (even Ctrl-Alt-Del or ALT-TAB do nothing). Sometimes the sound stutters, and sometimes the sound remains playing fine, even during the black screen. The only way out is a hard reboot, which is obviously less than ideal.
I noticed that this was happening about a year ago, too. Then at the end of February, in the last patch notes of the month, the STO Devs mentioned that they were fixing a graphics related crash issue. And everything was fine...for two months. Then at the end of April, another patch, and the crashes were back, just like before.
I am running WIN 7 (64 bit) and an Nvidia 8800 card, if that's any help. I am running STO in DX11. When I was running in DX9, the crashes seemed less frequent, but still there, and still only on ground maps.
My computer never locks up when I'm not in STO, and never in STO while in space - only on ground maps, and on all my characters: FED, KDF, ROM and AoY. This is so frustrating and bizarre.
Any help or advice would be greatly appreciated!
The symptoms are that the graphics will freeze, and after a few more seconds, the screen will go black. Controls are dead (even Ctrl-Alt-Del or ALT-TAB do nothing). Sometimes the sound stutters, and sometimes the sound remains playing fine, even during the black screen. The only way out is a hard reboot, which is obviously less than ideal.
I noticed that this was happening about a year ago, too. Then at the end of February, in the last patch notes of the month, the STO Devs mentioned that they were fixing a graphics related crash issue. And everything was fine...for two months. Then at the end of April, another patch, and the crashes were back, just like before.
I am running WIN 7 (64 bit) and an Nvidia 8800 card, if that's any help. I am running STO in DX11. When I was running in DX9, the crashes seemed less frequent, but still there, and still only on ground maps.
My computer never locks up when I'm not in STO, and never in STO while in space - only on ground maps, and on all my characters: FED, KDF, ROM and AoY. This is so frustrating and bizarre.
Any help or advice would be greatly appreciated!
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My computer and I both thank you!
Adu-Uss Firefox NCC-93425-F (LVL 65 FED AoY ENG) UR/VR MKXV Fleet Intel Assault Cruiser (July 2016)
Jean-Uss Seratoga Ravenna (LVL 60 FED Delta ENG) UC/R MKVI Bajoran Escort (April 2018)
Dubsa-RRW Mnaudh (LVL 50 FED allied ROM Delta ENG) Warbird (May 2018)
Marop-IKS Orunthi (LVL 50 KNG Delta ENG) BoP (May 2018)
Kanak'lan-TRIBBLE (LVL 65 DOM Gamma ENG) TRIBBLE (June 2018)