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What is the Arc Client?
Install Arc

Maintenance on all platforms next Tuesday, 10/17

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  • capone001#7972 capone001 Member Posts: 21 Arc User
    unfortunately I would disagree luke..as a person who works in the IT industry in any other business any major rollout whether its server/infrastructure updates or maintenance or product maintenance it is never just done on live servers at the expense of the customer. Thats how you lose business and staff at that. Any CTO would be fired if they told the owner of the company that 100% of their customer base cannot use their products or services for the entire day due to things that in most tech environments would be tested in a development environment before it even hit any of the live equipment. Maybe Cryptic should think about taking some of the money that people spend in these games and set up a proper testing environment.
  • capone001#7972 capone001 Member Posts: 21 Arc User
    Oops my apologies..need to read better..yea you are right luke..this "SHOULDNT" happen..I read that wrong
  • ltminnsltminns Member Posts: 12,572 Arc User
    Wait, did anybody say anything about this being a slap in the face, or haven't we gotten there yet?
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
    Judge Dan Haywood
    'As l speak now, the words are forming in my head.
    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
    Lt. Philip J. Minns
  • capone001#7972 capone001 Member Posts: 21 Arc User
    lol i think that happened a few hours ago :P
  • luke5412#3423 luke5412 Member Posts: 16 Arc User
    Lol capone. I was about to say, sounds like you were agreeing with me. Lmao
  • marty123#3757 marty123 Member Posts: 674 Arc User
    they probably won't even fix anything
  • luke5412#3423 luke5412 Member Posts: 16 Arc User
    Nope because it's hardware maintenance. The dev even said that's what it was.
  • dracounguisdracounguis Member Posts: 5,358 Arc User
    Since the server was down for so long and the fact that most things are on a 20hr cool-down (instead of a true daily CD), it effectively makes the server down 'all day' at this point. There's little point to getting on today since all the cool-downs won't be done when I normally plan to play in the mornings. If Cryptic had cool-downs that reset each day at a specific time, then there would be a reason to get on today after the maintenance fiasco.
  • capone001#7972 capone001 Member Posts: 21 Arc User
    well 4:30PST now...servers saying still offline lol
  • luke5412#3423 luke5412 Member Posts: 16 Arc User
    Yup.
  • luke5412#3423 luke5412 Member Posts: 16 Arc User
    I have to leave in a half hour. Hoping I can at least get my daily data chip for the day and also refill my duty officer queue
  • capone001#7972 capone001 Member Posts: 21 Arc User
    just waiting for the inevitable "we need another hour"
  • marty123#3757 marty123 Member Posts: 674 Arc User
    > @capone001#7972 said:
    > just waiting for the inevitable "we need another hour"

    *3 hours
  • capone001#7972 capone001 Member Posts: 21 Arc User
    Any dev want to comment on what the new new new new new new expected time might be now?
  • gospiz#8465 gospiz Member Posts: 1 New User
    Have you guys over there tried turning it off and back on?
  • capone001#7972 capone001 Member Posts: 21 Arc User
    its back now for me
  • luke5412#3423 luke5412 Member Posts: 16 Arc User
    The app yes. Trying the console itself now.
  • luke5412#3423 luke5412 Member Posts: 16 Arc User
    It's backup
  • luke5412#3423 luke5412 Member Posts: 16 Arc User
    I get to play for 15 minutes today. Yay.
  • ambassadorkael#6946 ambassadorkael Member, Administrator Posts: 2,679 Community Manager
    PS$ is back online! Thanks for your patience, everyone.
This discussion has been closed.