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40 to 45 second black screen before the Character Select screen appears + constant crashes

sthe91sthe91 Member Posts: 5,471 Arc User
edited September 2017 in Windows and General: PC, Network, and Other Technical Issues
Dear Cryptic,

Not sure anyone else is having this problem and was not sure if this is the right section for it but before there would be a smooth transition from the loading screen to the Character Select screen. Now lately I have a black screen for 40 to 45 seconds with the background music playing, as soon as the time expires, I see the Character Select screen. On top of this, I have been in the Arena of Sompek, or doing a DOFF mission, when my game crashes. This happens almost all the time, due to it I have missed Arena of Sompek rewards and have to replay the mission and pray that the crash does not happen in the gameplay. I have looked at the log files, part of it must be connected to Cogent but the other stuff not sure what that is about. Please fix this. Thanks. :)
Where there is a Will, there is a Way.

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    sthe91sthe91 Member Posts: 5,471 Arc User
    This is me again, I will try with compatibility mode on Windows 8 for Windows 10 and see if that works. But man, does Windows 10 not like Direct3D, all kinds of problems at loading screens and UI. Thanks.
    Where there is a Will, there is a Way.
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    madkhainemadkhaine Member Posts: 7 Arc User
    I have the same black screen every time I log in, it's a bit annoying.
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    sthe91sthe91 Member Posts: 5,471 Arc User
    edited December 2017
    madkhaine wrote: »
    I have the same black screen every time I log in, it's a bit annoying.

    Now, it usually goes to a blue screen but not the blue screen of death thankfully. Maybe the 64-bit client when it comes to holodeck will resolve some of these issues I have been having. But right now I will play STO in Compatibility Mode Windows 7 for Windows 10. See how that goes.

    Where there is a Will, there is a Way.
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    salvation4salvation4 Member Posts: 1,167 Arc User
    edited December 2017
    sthe91 wrote: »
    madkhaine wrote: »
    I have the same black screen every time I log in, it's a bit annoying.

    Now, it usually goes to a blue screen but not the blue screen of death thankfully. Maybe the 64-bit client when it comes to holodeck will resolve some of these issues I have been having. But right now I will play STO in Compatibility Mode Windows 7 for Windows 10. See how that goes.

    Wait what?! when is the 64-bit client rummored to come?? That would sort a TRIBBLE load of performance issues for people using 64 bit systems!!

    But yeah thankfully for me the client doesnt crash after the blue screen, rather I should say sky blue screen before the character select screen..
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    sthe91sthe91 Member Posts: 5,471 Arc User
    [Wait what?! when is the 64-bit client rummored to come?? That would sort a **** load of performance issues for people using 64 bit systems!!

    But yeah thankfully for me the client doesnt crash after the blue screen, rather I should say sky blue screen before the character select screen..[/quote]

    I don't know when the 64-bit client is supposed to come but frtoaster found out about it through looking at the files in the directory where Star Trek Online is in. I also have that sky blue screen before the character select screen.

    Where there is a Will, there is a Way.
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    sthe91sthe91 Member Posts: 5,471 Arc User
    edited December 2017
    salvation4 wrote: »
    [Wait what?! when is the 64-bit client rummored to come?? That would sort a **** load of performance issues for people using 64 bit systems!!

    But yeah thankfully for me the client doesnt crash after the blue screen, rather I should say sky blue screen before the character select screen..

    I don't know when the 64-bit client is supposed to come but frtoaster found out about it through looking at the files in the directory where Star Trek Online is in. I also have that sky blue screen before the character select screen.
    Where there is a Will, there is a Way.
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