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Server DC and can't stay logged in
linuxkn1ght
Member Posts: 40 Arc User
So I recently switched ISP, from Frontier FiOS to Comcast.
Things went really sour with the way the fiber ISP was treating us so time to go... the only other real broadband in our area is Comcast... so yeah.
We have only been switched over a week or two. So far so good once our initial install probs got sorted.
Performance in STO has been fine, until today.
I was on for a few hours earlier today, left, came back.
Now I got disconnected from the server. Tried to log back in, takes long time.
I get in, but can't do anything, then after a couple minutes or so, disconnect.
Rebooted my computer, cable modem, and router.
Still same.
I wonder if maybe there is a Comcast specific blockage somewhere.
My internet connection appears to be OK otherwise.
Here are the test results.
It is interesting but not sure if relevant, that hop #14 just before the end on both tracert runs gets timed out.
The nettest.exe tool just fails, it is maybe using outdated info?
First run, after PC reboot but before cable modem reboot.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.2.1
2 22 ms 8 ms 8 ms 96.120.61.25
3 9 ms 8 ms 9 ms xe-10-1-2-rur02.beaverton.or.bverton.comcast.net
[68.85.150.145]
4 11 ms 9 ms 15 ms ae-51-ar01.troutdale.or.bverton.comcast.net [68.
87.216.105]
5 14 ms 21 ms 16 ms be-33490-cr01.seattle.wa.ibone.comcast.net [68.8
6.92.217]
6 40 ms 46 ms 41 ms be-10817-cr02.denver.co.ibone.comcast.net [68.86
.84.205]
7 63 ms 62 ms 70 ms be-10517-cr02.350ecermak.il.ibone.comcast.net [6
8.86.85.169]
8 84 ms 88 ms 82 ms be-10305-cr02.newyork.ny.ibone.comcast.net [68.8
6.85.201]
9 85 ms 94 ms * be-10373-pe02.onesummer.ma.ibone.comcast.net [68
.86.86.158]
10 88 ms 86 ms 87 ms 96-87-8-114-static.hfc.comcastbusiness.net [96.8
7.8.114]
11 85 ms 87 ms 88 ms border3.ae1-bbnet1.bsn.pnap.net [63.251.128.7]
12 86 ms 90 ms 86 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
13 97 ms * * 198.49.243.253
14 * * * Request timed out.
15 * * 86 ms xboxpatchserver.crypticstudios.com [208.95.185.4
1]
Trace complete.
ping patchserver.crypticstudios.com
Pinging patchserver.crypticstudios.com [208.95.185.41] with 32 bytes of data:
Reply from 208.95.185.41: bytes=32 time=86ms TTL=49
Reply from 208.95.185.41: bytes=32 time=85ms TTL=49
Reply from 208.95.185.41: bytes=32 time=85ms TTL=49
Reply from 208.95.185.41: bytes=32 time=86ms TTL=49
Ping statistics for 208.95.185.41:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 85ms, Maximum = 86ms, Average = 85ms
pathping patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 xxxxx.comcast.net [TRIBBLE.TRIBBLE.TRIBBLE.TRIBBLE]
1 TRIBBLE.TRIBBLE.TRIBBLE.TRIBBLE [router]
2 96.120.61.25
3 xe-10-1-2-rur02.beaverton.or.bverton.comcast.net [68.85.150.145]
4 ae-51-ar01.troutdale.or.bverton.comcast.net [68.87.216.105]
5 be-33490-cr01.seattle.wa.ibone.comcast.net [68.86.92.217]
6 be-10817-cr02.denver.co.ibone.comcast.net [68.86.84.205]
7 be-10517-cr02.350ecermak.il.ibone.comcast.net [68.86.85.169]
8 be-10305-cr02.newyork.ny.ibone.comcast.net [68.86.85.201]
9 be-10373-pe02.onesummer.ma.ibone.comcast.net [68.86.86.158]
10 96-87-8-114-static.hfc.comcastbusiness.net [96.87.8.114]
11 border3.ae1-bbnet1.bsn.pnap.net [63.251.128.7]
12 perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
13 198.49.243.253
14 * * *
Computing statistics for 325 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 xxxxxx.comcast.net [TRIBBLE.TRIBBLE.TRIBBLE.TRIBBLE]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% TRIBBLE.TRIBBLE.TRIBBLE.TRIBBLE
34/ 100 = 34% |
2 10ms 38/ 100 = 38% 4/ 100 = 4% 96.120.61.25
0/ 100 = 0% |
3 11ms 38/ 100 = 38% 4/ 100 = 4% xe-10-1-2-rur02.beaverton.or.bvert
on.comcast.net [68.85.150.145]
0/ 100 = 0% |
4 13ms 39/ 100 = 39% 5/ 100 = 5% ae-51-ar01.troutdale.or.bverton.co
mcast.net [68.87.216.105]
0/ 100 = 0% |
5 17ms 37/ 100 = 37% 3/ 100 = 3% be-33490-cr01.seattle.wa.ibone.com
cast.net [68.86.92.217]
0/ 100 = 0% |
6 42ms 34/ 100 = 34% 0/ 100 = 0% be-10817-cr02.denver.co.ibone.comc
ast.net [68.86.84.205]
2/ 100 = 2% |
7 64ms 42/ 100 = 42% 6/ 100 = 6% be-10517-cr02.350ecermak.il.ibone.
comcast.net [68.86.85.169]
0/ 100 = 0% |
8 86ms 38/ 100 = 38% 2/ 100 = 2% be-10305-cr02.newyork.ny.ibone.com
cast.net [68.86.85.201]
0/ 100 = 0% |
9 89ms 40/ 100 = 40% 4/ 100 = 4% be-10373-pe02.onesummer.ma.ibone.c
omcast.net [68.86.86.158]
0/ 100 = 0% |
10 89ms 37/ 100 = 37% 1/ 100 = 1% 96-87-8-114-static.hfc.comcastbusi
ness.net [96.87.8.114]
0/ 100 = 0% |
11 89ms 36/ 100 = 36% 0/ 100 = 0% border3.ae1-bbnet1.bsn.pnap.net [6
3.251.128.7]
3/ 100 = 3% |
12 90ms 39/ 100 = 39% 0/ 100 = 0% perfectworldent-4.border11.bsn.pna
p.net [216.52.61.78]
61/ 100 = 61% |
13 --- 100/ 100 =100% 0/ 100 = 0% 198.49.243.253
Trace complete.
Second run of tracert after rebooting cable modem.
tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.2.1
2 9 ms 9 ms 9 ms 96.120.61.25
3 * 9 ms 8 ms xe-10-1-2-rur02.beaverton.or.bverton.comcast.net
[68.85.150.145]
4 10 ms 10 ms 12 ms ae-51-ar01.troutdale.or.bverton.comcast.net [68.
87.216.105]
5 * 16 ms 19 ms be-33490-cr01.seattle.wa.ibone.comcast.net [68.8
6.92.217]
6 42 ms 41 ms 41 ms be-10817-cr02.denver.co.ibone.comcast.net [68.86
.84.205]
7 82 ms 64 ms 60 ms be-10517-cr02.350ecermak.il.ibone.comcast.net [6
8.86.85.169]
8 90 ms 82 ms 82 ms be-10305-cr02.newyork.ny.ibone.comcast.net [68.8
6.85.201]
9 113 ms 85 ms 94 ms be-10373-pe02.onesummer.ma.ibone.comcast.net [68
.86.86.158]
10 * 88 ms 105 ms 96-87-8-114-static.hfc.comcastbusiness.net [96.8
7.8.114]
11 85 ms 87 ms 87 ms border3.ae1-bbnet1.bsn.pnap.net [63.251.128.7]
12 88 ms 88 ms * perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
13 102 ms 86 ms 88 ms 198.49.243.253
14 * * * Request timed out.
15 93 ms 85 ms 86 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
Things went really sour with the way the fiber ISP was treating us so time to go... the only other real broadband in our area is Comcast... so yeah.
We have only been switched over a week or two. So far so good once our initial install probs got sorted.
Performance in STO has been fine, until today.
I was on for a few hours earlier today, left, came back.
Now I got disconnected from the server. Tried to log back in, takes long time.
I get in, but can't do anything, then after a couple minutes or so, disconnect.
Rebooted my computer, cable modem, and router.
Still same.
I wonder if maybe there is a Comcast specific blockage somewhere.
My internet connection appears to be OK otherwise.
Here are the test results.
It is interesting but not sure if relevant, that hop #14 just before the end on both tracert runs gets timed out.
The nettest.exe tool just fails, it is maybe using outdated info?
First run, after PC reboot but before cable modem reboot.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.2.1
2 22 ms 8 ms 8 ms 96.120.61.25
3 9 ms 8 ms 9 ms xe-10-1-2-rur02.beaverton.or.bverton.comcast.net
[68.85.150.145]
4 11 ms 9 ms 15 ms ae-51-ar01.troutdale.or.bverton.comcast.net [68.
87.216.105]
5 14 ms 21 ms 16 ms be-33490-cr01.seattle.wa.ibone.comcast.net [68.8
6.92.217]
6 40 ms 46 ms 41 ms be-10817-cr02.denver.co.ibone.comcast.net [68.86
.84.205]
7 63 ms 62 ms 70 ms be-10517-cr02.350ecermak.il.ibone.comcast.net [6
8.86.85.169]
8 84 ms 88 ms 82 ms be-10305-cr02.newyork.ny.ibone.comcast.net [68.8
6.85.201]
9 85 ms 94 ms * be-10373-pe02.onesummer.ma.ibone.comcast.net [68
.86.86.158]
10 88 ms 86 ms 87 ms 96-87-8-114-static.hfc.comcastbusiness.net [96.8
7.8.114]
11 85 ms 87 ms 88 ms border3.ae1-bbnet1.bsn.pnap.net [63.251.128.7]
12 86 ms 90 ms 86 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
13 97 ms * * 198.49.243.253
14 * * * Request timed out.
15 * * 86 ms xboxpatchserver.crypticstudios.com [208.95.185.4
1]
Trace complete.
ping patchserver.crypticstudios.com
Pinging patchserver.crypticstudios.com [208.95.185.41] with 32 bytes of data:
Reply from 208.95.185.41: bytes=32 time=86ms TTL=49
Reply from 208.95.185.41: bytes=32 time=85ms TTL=49
Reply from 208.95.185.41: bytes=32 time=85ms TTL=49
Reply from 208.95.185.41: bytes=32 time=86ms TTL=49
Ping statistics for 208.95.185.41:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 85ms, Maximum = 86ms, Average = 85ms
pathping patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 xxxxx.comcast.net [TRIBBLE.TRIBBLE.TRIBBLE.TRIBBLE]
1 TRIBBLE.TRIBBLE.TRIBBLE.TRIBBLE [router]
2 96.120.61.25
3 xe-10-1-2-rur02.beaverton.or.bverton.comcast.net [68.85.150.145]
4 ae-51-ar01.troutdale.or.bverton.comcast.net [68.87.216.105]
5 be-33490-cr01.seattle.wa.ibone.comcast.net [68.86.92.217]
6 be-10817-cr02.denver.co.ibone.comcast.net [68.86.84.205]
7 be-10517-cr02.350ecermak.il.ibone.comcast.net [68.86.85.169]
8 be-10305-cr02.newyork.ny.ibone.comcast.net [68.86.85.201]
9 be-10373-pe02.onesummer.ma.ibone.comcast.net [68.86.86.158]
10 96-87-8-114-static.hfc.comcastbusiness.net [96.87.8.114]
11 border3.ae1-bbnet1.bsn.pnap.net [63.251.128.7]
12 perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
13 198.49.243.253
14 * * *
Computing statistics for 325 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 xxxxxx.comcast.net [TRIBBLE.TRIBBLE.TRIBBLE.TRIBBLE]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% TRIBBLE.TRIBBLE.TRIBBLE.TRIBBLE
34/ 100 = 34% |
2 10ms 38/ 100 = 38% 4/ 100 = 4% 96.120.61.25
0/ 100 = 0% |
3 11ms 38/ 100 = 38% 4/ 100 = 4% xe-10-1-2-rur02.beaverton.or.bvert
on.comcast.net [68.85.150.145]
0/ 100 = 0% |
4 13ms 39/ 100 = 39% 5/ 100 = 5% ae-51-ar01.troutdale.or.bverton.co
mcast.net [68.87.216.105]
0/ 100 = 0% |
5 17ms 37/ 100 = 37% 3/ 100 = 3% be-33490-cr01.seattle.wa.ibone.com
cast.net [68.86.92.217]
0/ 100 = 0% |
6 42ms 34/ 100 = 34% 0/ 100 = 0% be-10817-cr02.denver.co.ibone.comc
ast.net [68.86.84.205]
2/ 100 = 2% |
7 64ms 42/ 100 = 42% 6/ 100 = 6% be-10517-cr02.350ecermak.il.ibone.
comcast.net [68.86.85.169]
0/ 100 = 0% |
8 86ms 38/ 100 = 38% 2/ 100 = 2% be-10305-cr02.newyork.ny.ibone.com
cast.net [68.86.85.201]
0/ 100 = 0% |
9 89ms 40/ 100 = 40% 4/ 100 = 4% be-10373-pe02.onesummer.ma.ibone.c
omcast.net [68.86.86.158]
0/ 100 = 0% |
10 89ms 37/ 100 = 37% 1/ 100 = 1% 96-87-8-114-static.hfc.comcastbusi
ness.net [96.87.8.114]
0/ 100 = 0% |
11 89ms 36/ 100 = 36% 0/ 100 = 0% border3.ae1-bbnet1.bsn.pnap.net [6
3.251.128.7]
3/ 100 = 3% |
12 90ms 39/ 100 = 39% 0/ 100 = 0% perfectworldent-4.border11.bsn.pna
p.net [216.52.61.78]
61/ 100 = 61% |
13 --- 100/ 100 =100% 0/ 100 = 0% 198.49.243.253
Trace complete.
Second run of tracert after rebooting cable modem.
tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.2.1
2 9 ms 9 ms 9 ms 96.120.61.25
3 * 9 ms 8 ms xe-10-1-2-rur02.beaverton.or.bverton.comcast.net
[68.85.150.145]
4 10 ms 10 ms 12 ms ae-51-ar01.troutdale.or.bverton.comcast.net [68.
87.216.105]
5 * 16 ms 19 ms be-33490-cr01.seattle.wa.ibone.comcast.net [68.8
6.92.217]
6 42 ms 41 ms 41 ms be-10817-cr02.denver.co.ibone.comcast.net [68.86
.84.205]
7 82 ms 64 ms 60 ms be-10517-cr02.350ecermak.il.ibone.comcast.net [6
8.86.85.169]
8 90 ms 82 ms 82 ms be-10305-cr02.newyork.ny.ibone.comcast.net [68.8
6.85.201]
9 113 ms 85 ms 94 ms be-10373-pe02.onesummer.ma.ibone.comcast.net [68
.86.86.158]
10 * 88 ms 105 ms 96-87-8-114-static.hfc.comcastbusiness.net [96.8
7.8.114]
11 85 ms 87 ms 87 ms border3.ae1-bbnet1.bsn.pnap.net [63.251.128.7]
12 88 ms 88 ms * perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
13 102 ms 86 ms 88 ms 198.49.243.253
14 * * * Request timed out.
15 93 ms 85 ms 86 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
0