I have a Laptop PC and have been trying to play STO or months. After the graphics update my laptop PC stopped being able to play the game. The system starts up but when it reaches the loading screen the game freezes. I have unloaded it several times, unloaded Arc and reloaded the game several times and have even unloaded and reload Steam and loaded the game several time from Steam. The game still will not proceed past the load screen. I play other computer games (World of Warships), and they work just fine. IS there any suggestions to resolve this issue
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I have had this issue for ages as have my friends in my area.
We are in Australia on the Optus network in Queensland and also cannot get past character screen.
Just about to call it quits on this game
I've had this problem ever since the new graphic patch came online. I was able to update the game and enter, but then the game stopped on me. When I tried to get back online, the game wouldn't proceed past the loading screen.