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PS4 - Shadows of the Solanae Trophy Glitch/Bug
iceman
Member Posts: 59 Arc User
The trophy states you need all Lores for the Dyson Sphere. However if you collect them it does not unlock. Is this a glitch or are there other things than the Lore required to unlock the trophy and it is not mentioned in the description?
Since nobody has ever unlocked it, it would be nice if a team member could answer.
Since nobody has ever unlocked it, it would be nice if a team member could answer.
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2311 days and counting.
It would be nice if we could either get confirmation that the developers are looking into this, or at least what the precise requirements are for the trophy to unlock.
I always wonder, how marketing and support ignores the powers of the achievement/trophy faction.
There are trophies/achievements not unlocking and preventing players from earning 1000G/platinum?
That's worse in 2016 and even worse for you, Arcgames.
You and obviously the people in charge ignoring the fact, hunters want to play through games as fast as possible, to went to another game if it is finished. That's why they are the perfect target group for pay to win.
BUT if a game ruines the game cards, because the support is pretty ignorant or too limited to understand how urgent the issue is for their money income and is not able to communicate with customers, hunters wont ever start to play such a game.
It's funny seeing game puplishers always crying about not enough income and seeing them Go down to the wastes after a few years, but never been able to praise their stuff in the right way and play fair with their own customers.
One important pillar IS a clean and caring customer support, period.
So again, especially to @Jodarkrider and this time, just to go sure, extra slow:
Is --- there --- any --- news --- about --- that --- issue --- or --- someone --- working --- on --- it --- to --- solve --- it --- within --- the --- next --- patch(es)?
I don't know how it was fixed, I spent more than 30 now and some extra after the patch, but it still did not unlock...
- Either this Trophy is not available yet, due to missing content.
- OR it is bugged and does not unlock when you meet the requirements
- OR it includes elements that are not described within the trophy description.
Since nobody on PS4 or Xbox was able to get this Trophy/Achievement, yet - It would be nice if you can confirm it is looked at.
After looking again. The Solanae Dyson Sphere lore trophy/achievement is broken on the PS4 & Xbox One.
The Iconion War story trophy/achievement is ONLY broken on Xbox One. People have obtained it on PS4. It remains at 0% obtained on Xbox One though.
If you think, you have to play possum, forget about it.
Ticket Reference # 161215-000332
Recently you requested personal assistance from our online support center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days. Thank you for allowing us to be of service to you.
To update your question with additional information, please respond directly to this email or click here to view your ticket on our support site.
Response By Email (GreyCell) (12/17/2016 09:46 AM)
Hello,
Thank you for contacting us.
I understand that you were not able to unlock Shadows of the Solanae Trophy.
Regretfully, we don’t have a resolution for the issue at this time, however we’re always trying to improve the gameplay experience for all of our games and we appreciate the time you took to notify us of your concern. We would like to resolve the issue as quickly as possible; however some issues require development time from departments outside of Customer Support and cannot be immediately resolved by a Game Master.
As for the thread that you provided, we have a separate team monitoring our forums. The best way for us to ensure that this is resolved as quickly as possible is for you to submit another bug report with your findings through here: http://forum.arcgames.com/startrekonline/categories/sto-support
We appreciate your patience and understanding in this matter. Please do not hesitate to let us know if you have other inquiries.
Regards,
GreyCell
Game Master
Perfect World Entertainment
http://support.arcgames.com/
Customer By CSS Web () (12/15/2016 03:37 AM)
Hi,
Having fulfilled the conditions stated (collect lore present in the Solanae Dyson Sphere battlezone), after the 5 associated accolades unlocked, the trophy did not unlock.
The 5 accolades that i unlocked are as follows:
Dyson Sphere Researcher
Awaiting the Return
Voth Cultural Expert
Testing the Limits
Searched for the Truth
These are the only lore accolades i can find associated with the Solanae Dyson sphere, so i'm guessing that the trophy activation is the problem once the accolades are unlocked. Seeing as you recently fixed the Specialist trophy, I was hoping that this is something you are looking into, seeing as it is the last trophy that is currently unobtainable.
However, if i am incorrect about my assumptions of the particular accolades needed to unlock the trophy, i would be most grateful if you could clarify the correct unlock conditions.
This is a link to the thread on the Gameplay Bug Reports forum that we currently haven't had any reply to, so i would also appreciate it if you could provide an update in that thread so my fellow players know it is something you are looking into, or hopefully are currently fixing.
http://www.arcgames.com/en/forums/startrekonline#/discussion/1223243/ps4-shadows-of-the-solanae-trophy-glitch-bug
Many thanks in advance for your time.