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PS4 - Shadows of the Solanae Trophy Glitch/Bug

The trophy states you need all Lores for the Dyson Sphere. However if you collect them it does not unlock. Is this a glitch or are there other things than the Lore required to unlock the trophy and it is not mentioned in the description?

Since nobody has ever unlocked it, it would be nice if a team member could answer.
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Comments

  • johnbr216johnbr216 Member Posts: 82 Arc User
    has there been any one to get this yet, I hate having an unfinished trophy list.
    Cryptic Lifetime account since Thursday, January 21, 2010
    2311 days and counting.
  • iceman#0849 iceman Member Posts: 59 Arc User
    It is either glitched, or an admin should tell us what needs to be done to obtain it.
  • This is glitched as well needs a patch to fix it.
  • badboyboogie#8626 badboyboogie Member Posts: 6 Arc User
    Yeah definitely appears to be glitched as the PSN trophy percentage is still zero.

    It would be nice if we could either get confirmation that the developers are looking into this, or at least what the precise requirements are for the trophy to unlock.
  • iceman#0849 iceman Member Posts: 59 Arc User
    The developers ignore talking with the console fans lately...
  • caparzoukcaparzouk Member Posts: 41 Arc User
    Bump - Can we have a developer confirm that this is being looked at along with the Specialist trophy please?
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  • Bump*
  • burstie79burstie79 Member Posts: 12 Arc User
    Well, time to make things more clear.

    I always wonder, how marketing and support ignores the powers of the achievement/trophy faction.
    There are trophies/achievements not unlocking and preventing players from earning 1000G/platinum?
    That's worse in 2016 and even worse for you, Arcgames.
    You and obviously the people in charge ignoring the fact, hunters want to play through games as fast as possible, to went to another game if it is finished. That's why they are the perfect target group for pay to win.
    BUT if a game ruines the game cards, because the support is pretty ignorant or too limited to understand how urgent the issue is for their money income and is not able to communicate with customers, hunters wont ever start to play such a game.
    It's funny seeing game puplishers always crying about not enough income and seeing them Go down to the wastes after a few years, but never been able to praise their stuff in the right way and play fair with their own customers.
    One important pillar IS a clean and caring customer support, period.

    So again, especially to @Jodarkrider and this time, just to go sure, extra slow:

    Is --- there --- any --- news --- about --- that --- issue --- or --- someone --- working --- on --- it --- to --- solve --- it --- within --- the --- next --- patch(es)?
  • Would be nice to at least know they are looking into the trophy/achievement glitches.
  • caparzoukcaparzouk Member Posts: 41 Arc User
    Seeing as there are only two trophies glitched, it's not much to ask really
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  • caparzoukcaparzouk Member Posts: 41 Arc User
    Seeing as the patch notes for today's patch say that the Specialist trophy will be fixed, can we please get an update on this last glitched trophy please?
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  • skorn254skorn254 Member Posts: 24 Arc User
    I am also waiting for someone to acknowledge the other two broken achievements/trophy's. I can say Iconian War and Dyson Lore are at 0% obtained on the Xbox One too.
    __neytiri_avatar_signature___by_dynamik_farr.png
  • iceman#0849 iceman Member Posts: 59 Arc User
    caparzouk wrote: »
    Seeing as the patch notes for today's patch say that the Specialist trophy will be fixed, can we please get an update on this last glitched trophy please?

    I don't know how it was fixed, I spent more than 30 now and some extra after the patch, but it still did not unlock...
  • iceman#0849 iceman Member Posts: 59 Arc User
    Bump: Can any dev or our new Community Manager confirm:

    - Either this Trophy is not available yet, due to missing content.
    - OR it is bugged and does not unlock when you meet the requirements
    - OR it includes elements that are not described within the trophy description.

    Since nobody on PS4 or Xbox was able to get this Trophy/Achievement, yet - It would be nice if you can confirm it is looked at.
  • iceman#0849 iceman Member Posts: 59 Arc User
    Bump
  • caparzoukcaparzouk Member Posts: 41 Arc User
    bump
    1e04d86e1d98ada86a1f0a3e985dd642.jpg
  • iceman#0849 iceman Member Posts: 59 Arc User
    Ok mister Community Manager, can you ask your team, if they are looking at this?
  • avalin1982avalin1982 Member Posts: 34 Arc User
    Bump again, definitely want some info on this almost have the plat but this one is holding me up
  • Bump bump bump come on it's the only glitched trophy and still no word you guys are even looking into it?
  • caparzoukcaparzouk Member Posts: 41 Arc User
    Bump - last one to fix, some details please?
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  • avalin1982avalin1982 Member Posts: 34 Arc User
    Bump again some info please
  • avalin1982avalin1982 Member Posts: 34 Arc User
    I mean it's Pretty obvious we're not going to go away
  • iceman#0849 iceman Member Posts: 59 Arc User
    We will keep bumping until somebody talks... Bump with me hunters!
  • avalin1982avalin1982 Member Posts: 34 Arc User
    Hellllloooooooo devs or community managers or anything/anyone with any type on information on this topic, would be very grateful if any of you took 30 seconds for some kind of update
  • skorn254skorn254 Member Posts: 24 Arc User
    Update to my previous comment.

    After looking again. The Solanae Dyson Sphere lore trophy/achievement is broken on the PS4 & Xbox One.
    The Iconion War story trophy/achievement is ONLY broken on Xbox One. People have obtained it on PS4. It remains at 0% obtained on Xbox One though.
    __neytiri_avatar_signature___by_dynamik_farr.png
  • caparzoukcaparzouk Member Posts: 41 Arc User
    Bumpty dumpty sat on a message board
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  • burstie79burstie79 Member Posts: 12 Arc User
    True, we don't go away until the achievement/trophy mess is fixed on PS and XBox.
    If you think, you have to play possum, forget about it.
  • avalin1982avalin1982 Member Posts: 34 Arc User
    Maybe we have to get this thread to 5 plus pages before they read it? Or instead of keeping it consolidated in one make new threads repeatedly? Somethings gotta work
  • iceman#0849 iceman Member Posts: 59 Arc User
    We will, we will bump you! We will, we will bump you!
  • caparzoukcaparzouk Member Posts: 41 Arc User
    I raised a ticket regarding this and this is the response i received:

    Ticket Reference # 161215-000332
    Recently you requested personal assistance from our online support center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days. Thank you for allowing us to be of service to you.

    To update your question with additional information, please respond directly to this email or click here to view your ticket on our support site.



    Response By Email (GreyCell) (12/17/2016 09:46 AM)
    Hello,

    Thank you for contacting us.

    I understand that you were not able to unlock Shadows of the Solanae Trophy.

    Regretfully, we don’t have a resolution for the issue at this time, however we’re always trying to improve the gameplay experience for all of our games and we appreciate the time you took to notify us of your concern. We would like to resolve the issue as quickly as possible; however some issues require development time from departments outside of Customer Support and cannot be immediately resolved by a Game Master.

    As for the thread that you provided, we have a separate team monitoring our forums. The best way for us to ensure that this is resolved as quickly as possible is for you to submit another bug report with your findings through here: http://forum.arcgames.com/startrekonline/categories/sto-support

    We appreciate your patience and understanding in this matter. Please do not hesitate to let us know if you have other inquiries.

    Regards,
    GreyCell
    Game Master
    Perfect World Entertainment
    http://support.arcgames.com/
    Customer By CSS Web () (12/15/2016 03:37 AM)
    Hi,

    Having fulfilled the conditions stated (collect lore present in the Solanae Dyson Sphere battlezone), after the 5 associated accolades unlocked, the trophy did not unlock.

    The 5 accolades that i unlocked are as follows:

    Dyson Sphere Researcher
    Awaiting the Return
    Voth Cultural Expert
    Testing the Limits
    Searched for the Truth

    These are the only lore accolades i can find associated with the Solanae Dyson sphere, so i'm guessing that the trophy activation is the problem once the accolades are unlocked. Seeing as you recently fixed the Specialist trophy, I was hoping that this is something you are looking into, seeing as it is the last trophy that is currently unobtainable.

    However, if i am incorrect about my assumptions of the particular accolades needed to unlock the trophy, i would be most grateful if you could clarify the correct unlock conditions.

    This is a link to the thread on the Gameplay Bug Reports forum that we currently haven't had any reply to, so i would also appreciate it if you could provide an update in that thread so my fellow players know it is something you are looking into, or hopefully are currently fixing.

    http://www.arcgames.com/en/forums/startrekonline#/discussion/1223243/ps4-shadows-of-the-solanae-trophy-glitch-bug

    Many thanks in advance for your time.
    1e04d86e1d98ada86a1f0a3e985dd642.jpg
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