test content
What is the Arc Client?
Install Arc

Can't connect since the patch

Hi there,

As the title say, the launcher seems unable to connect with the account server since the patch.
The launcher goes up, show that are trying to connect and then it simply closes. The game don't even start. No error message, crash, nothing else.
Here are the results of the network tests.

TRACERT
1 <1 ms <1 ms <1 ms 192.168.0.1
2 21 ms 28 ms 19 ms b18cd801.virtua.com.br [177.140.216.1]
3 9 ms 13 ms 9 ms c9062002.virtua.com.br [201.6.32.2]
4 19 ms 12 ms 12 ms c9062941.virtua.com.br [201.6.41.65]
5 14 ms 12 ms 22 ms embratel-T0-4-0-0-uacc04.spoph.embratel.net.br [201.56.189.13]
6 13 ms 14 ms 14 ms ebt-T0-3-0-0-tcore01.spoph.embratel.net.br [200.230.159.6]
7 127 ms 134 ms 127 ms ebt-B10851-intl01.atl.embratel.net.br [200.230.230.36]
8 126 ms 127 ms 127 ms hu0-9-0-1.ccr41.atl04.atlas.cogentco.com [38.88.194.105]
9 127 ms 128 ms 129 ms be2848.ccr42.atl01.atlas.cogentco.com [154.54.6.117]
10 157 ms 140 ms 138 ms be2113.ccr42.dca01.atlas.cogentco.com [154.54.24.221]
11 145 ms 143 ms 143 ms be2807.ccr42.jfk02.atlas.cogentco.com [154.54.40.109]
12 151 ms 149 ms 150 ms be2096.ccr22.bos01.atlas.cogentco.com [154.54.30.42]
13 152 ms 150 ms 151 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.130]
14 151 ms 152 ms 151 ms 38.111.40.114
15 152 ms 151 ms 149 ms 198.49.243.253
16 * * * Esgotado o tempo limite do pedido.
17 151 ms 150 ms 151 ms xboxpatchserver.crypticstudios.com [208.95.185.41]


NETTEST
unable to allocate performance buffer
contacting nettest server..timed out
hit return to exit


PATHPING
Rastreando a rota para patchserver.crypticstudios.com [208.95.185.41]
com no máximo 30 saltos:
0 DESKTOP-LDI4DOA.spo.virtua.com.br [192.168.0.11]
1 192.168.0.1
2 b18cd801.virtua.com.br [177.140.216.1]
3 c9062002.virtua.com.br [201.6.32.2]
4 c9062941.virtua.com.br [201.6.41.65]
5 embratel-T0-4-0-0-uacc04.spoph.embratel.net.br [201.56.189.13]
6 ebt-T0-3-0-0-tcore01.spoph.embratel.net.br [200.230.159.6]
7 ebt-B10851-intl01.atl.embratel.net.br [200.230.230.36]
8 hu0-9-0-1.ccr41.atl04.atlas.cogentco.com [38.88.194.105]
9 be2848.ccr42.atl01.atlas.cogentco.com [154.54.6.117]
10 be2113.ccr42.dca01.atlas.cogentco.com [154.54.24.221]
11 be2807.ccr42.jfk02.atlas.cogentco.com [154.54.40.109]
12 be2096.ccr22.bos01.atlas.cogentco.com [154.54.30.42]
13 te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.130]
14 38.111.40.114
15 198.49.243.253
16 * * *
Calculando estatísticas para 375 segundos...
Origem aqui Este nó/Vínculo
Perdido/Enviado Perdido/Enviado
Salto RTT = Pct = Pct Endereço
0 DESKTOP-LDI4DOA.spo.virtua.com.br [192.168.0.11]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1
0/ 100 = 0% |
2 16ms 0/ 100 = 0% 0/ 100 = 0% b18cd801.virtua.com.br [177.140.216.1]
0/ 100 = 0% |
3 10ms 0/ 100 = 0% 0/ 100 = 0% c9062002.virtua.com.br [201.6.32.2]
0/ 100 = 0% |
4 11ms 0/ 100 = 0% 0/ 100 = 0% c9062941.virtua.com.br [201.6.41.65]
0/ 100 = 0% |
5 13ms 0/ 100 = 0% 0/ 100 = 0% embratel-T0-4-0-0-uacc04.spoph.embratel.net.br [201.56.189.13]
0/ 100 = 0% |
6 16ms 0/ 100 = 0% 0/ 100 = 0% ebt-T0-3-0-0-tcore01.spoph.embratel.net.br [200.230.159.6]
0/ 100 = 0% |
7 132ms 0/ 100 = 0% 0/ 100 = 0% ebt-B10851-intl01.atl.embratel.net.br [200.230.230.36]
0/ 100 = 0% |
8 128ms 0/ 100 = 0% 0/ 100 = 0% hu0-9-0-1.ccr41.atl04.atlas.cogentco.com [38.88.194.105]
0/ 100 = 0% |
9 129ms 0/ 100 = 0% 0/ 100 = 0% be2848.ccr42.atl01.atlas.cogentco.com [154.54.6.117]
0/ 100 = 0% |
10 139ms 0/ 100 = 0% 0/ 100 = 0% be2113.ccr42.dca01.atlas.cogentco.com [154.54.24.221]
0/ 100 = 0% |
11 146ms 0/ 100 = 0% 0/ 100 = 0% be2807.ccr42.jfk02.atlas.cogentco.com [154.54.40.109]
0/ 100 = 0% |
12 151ms 0/ 100 = 0% 0/ 100 = 0% be2096.ccr22.bos01.atlas.cogentco.com [154.54.30.42]
0/ 100 = 0% |
13 152ms 0/ 100 = 0% 0/ 100 = 0% te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.130]
0/ 100 = 0% |
14 153ms 0/ 100 = 0% 0/ 100 = 0% 38.111.40.114
0/ 100 = 0% |
15 152ms 0/ 100 = 0% 0/ 100 = 0% 198.49.243.253


Also used the ipconfig stuff and power down the modem (who knows) before i did this tests.
Hope it helps.
Cheers!

Comments

  • feaukutifeaukuti Member Posts: 7 Arc User
    The connection seem to be normal now and i found a problem with the launcher. Already fix it and it's working now.
Sign In or Register to comment.