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Frequent Lag/Spiking Ping During Evening Hours (GMT+4)
rck01
Member Posts: 808 Arc User
Ever since the last patch I've been experiencing extreme lag and high ping results (up to 3200ms per "/netgraph 1"). The problem occurs primarily during late evening hours in my timezone (GMT+4). During the day I encounter almost no ping spikes and the game is playable. But around 7PM my time things begin to go south and the ping skyrockets.
I've done my best to monitor the route from my location (Mauritius) to the cryptic servers in Boston. Most of my traffic is flowing through the UK and its pipe to the U.S. (see tracert info below). If I run a continuous ping command against various parts of the route I find I lose almost no packets up to the U.K., but after that the drop rate is 1-2% - not huge and typically something the game client could absorb in stride. However, during those evening hours, even with a steady ping rate and few dropped packets (per command line ping), the ping rate *in-game* (per "/netgraph 1") begins to spike.
Note: The spikes are worse when there's lots of on-screen action. For example, I do a lot of PvP, and when I'm fighting multiple players in Ker'rat, etc., the game slows to a crawl and "netgraph" shows a steady ping of 2700ms or more.
So...basically, the game is unplayable for 10-12 hours a day. And, of course, those hours include my evening gaming time, which makes it doubly frustrating. Any suggestions or advice - or comments from others seeing any similar issues with traffic running through the UK - would be greatly appreciated.
Captured diagnostic data to follow...
RCK
PathPing
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 DESKTOP-7DVUJE0 [192.168.2.114]
1 DD-WRT [192.168.2.1]
2 * * *
Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-7DVUJE0 [192.168.2.114]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% DD-WRT [192.168.2.1]
Trace complete.
Tracert
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms DD-WRT [192.168.2.1]
2 * * * Request timed out.
3 3 ms 3 ms 3 ms 41.136.228.1
4 3 ms 3 ms 2 ms 196.20.254.6
5 5 ms 4 ms 4 ms tengig4-1-fl.telecomplus.net [196.20.254.173]
6 209 ms 209 ms 209 ms if-10-1.core4.LDN-London.as6453.net [80.231.76.61]
7 * 287 ms 285 ms if-2-3-1-0.tcore1.LDN-London.as6453.net [80.231.76.122]
8 284 ms 285 ms * if-8-2.thar1.NJY-Newark.as6453.net [66.198.70.173]
9 287 ms 291 ms * if-1-3.thar2.NJY-Newark.as6453.net [216.6.57.2]
10 282 ms 282 ms 283 ms if-14-14.tcore2.NTO-New-York.as6453.net [66.198.111.126]
11 285 ms 284 ms 285 ms be3011.ccr21.jfk05.atlas.cogentco.com [154.54.12.17]
12 285 ms 284 ms 285 ms be2061.ccr42.jfk02.atlas.cogentco.com [154.54.3.69]
13 296 ms 299 ms 296 ms be2096.ccr22.bos01.atlas.cogentco.com [154.54.30.42]
14 292 ms 293 ms 290 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.130]
15 291 ms 290 ms 291 ms 38.111.40.114
16 290 ms 291 ms 292 ms 198.49.243.253
17 * * * Request timed out.
18 298 ms 298 ms 298 ms xboxpatchserver.crypticstudios.com [208.95.185.41]
Trace complete.
Nettest
contacting nettest server..
Local IP: 41.136.230.36
Ping: 272.8 msec
Port: 80: 29 KB/sec 4 KB/sec 38 KB/sec 500
Port: 80: 22 KB/sec 2 KB/sec 32 KB/sec 500
Port: 443: 29 KB/sec 3 KB/sec 41 KB/sec 500
Port: 443: 18 KB/sec 2 KB/sec 26 KB/sec 500
Port: 7255: 33 KB/sec 3 KB/sec 45 KB/sec 500
Port: 7255: 20 KB/sec 2 KB/sec 28 KB/sec 500
Port: 7003: 28 KB/sec 3 KB/sec 39 KB/sec 500
Port: 7003: 21 KB/sec 2 KB/sec 32 KB/sec 500
Port: 7202: 25 KB/sec 2 KB/sec 38 KB/sec 500
Port: 7202: 63 KB/sec 4 KB/sec 75 KB/sec 500
Port: 7499: 24 KB/sec 2 KB/sec 34 KB/sec 500
Port: 7499: 21 KB/sec 3 KB/sec 32 KB/sec 500
Port: 80: 26 KB/sec 3 KB/sec 37 KB/sec 500
Idle NIC bandwidth Send: 1 KB/sec Recv: 9 KB/sec
hit return to exit
I've done my best to monitor the route from my location (Mauritius) to the cryptic servers in Boston. Most of my traffic is flowing through the UK and its pipe to the U.S. (see tracert info below). If I run a continuous ping command against various parts of the route I find I lose almost no packets up to the U.K., but after that the drop rate is 1-2% - not huge and typically something the game client could absorb in stride. However, during those evening hours, even with a steady ping rate and few dropped packets (per command line ping), the ping rate *in-game* (per "/netgraph 1") begins to spike.
Note: The spikes are worse when there's lots of on-screen action. For example, I do a lot of PvP, and when I'm fighting multiple players in Ker'rat, etc., the game slows to a crawl and "netgraph" shows a steady ping of 2700ms or more.
So...basically, the game is unplayable for 10-12 hours a day. And, of course, those hours include my evening gaming time, which makes it doubly frustrating. Any suggestions or advice - or comments from others seeing any similar issues with traffic running through the UK - would be greatly appreciated.
Captured diagnostic data to follow...
RCK
PathPing
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 DESKTOP-7DVUJE0 [192.168.2.114]
1 DD-WRT [192.168.2.1]
2 * * *
Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-7DVUJE0 [192.168.2.114]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% DD-WRT [192.168.2.1]
Trace complete.
Tracert
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms DD-WRT [192.168.2.1]
2 * * * Request timed out.
3 3 ms 3 ms 3 ms 41.136.228.1
4 3 ms 3 ms 2 ms 196.20.254.6
5 5 ms 4 ms 4 ms tengig4-1-fl.telecomplus.net [196.20.254.173]
6 209 ms 209 ms 209 ms if-10-1.core4.LDN-London.as6453.net [80.231.76.61]
7 * 287 ms 285 ms if-2-3-1-0.tcore1.LDN-London.as6453.net [80.231.76.122]
8 284 ms 285 ms * if-8-2.thar1.NJY-Newark.as6453.net [66.198.70.173]
9 287 ms 291 ms * if-1-3.thar2.NJY-Newark.as6453.net [216.6.57.2]
10 282 ms 282 ms 283 ms if-14-14.tcore2.NTO-New-York.as6453.net [66.198.111.126]
11 285 ms 284 ms 285 ms be3011.ccr21.jfk05.atlas.cogentco.com [154.54.12.17]
12 285 ms 284 ms 285 ms be2061.ccr42.jfk02.atlas.cogentco.com [154.54.3.69]
13 296 ms 299 ms 296 ms be2096.ccr22.bos01.atlas.cogentco.com [154.54.30.42]
14 292 ms 293 ms 290 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.130]
15 291 ms 290 ms 291 ms 38.111.40.114
16 290 ms 291 ms 292 ms 198.49.243.253
17 * * * Request timed out.
18 298 ms 298 ms 298 ms xboxpatchserver.crypticstudios.com [208.95.185.41]
Trace complete.
Nettest
contacting nettest server..
Local IP: 41.136.230.36
Ping: 272.8 msec
Port: 80: 29 KB/sec 4 KB/sec 38 KB/sec 500
Port: 80: 22 KB/sec 2 KB/sec 32 KB/sec 500
Port: 443: 29 KB/sec 3 KB/sec 41 KB/sec 500
Port: 443: 18 KB/sec 2 KB/sec 26 KB/sec 500
Port: 7255: 33 KB/sec 3 KB/sec 45 KB/sec 500
Port: 7255: 20 KB/sec 2 KB/sec 28 KB/sec 500
Port: 7003: 28 KB/sec 3 KB/sec 39 KB/sec 500
Port: 7003: 21 KB/sec 2 KB/sec 32 KB/sec 500
Port: 7202: 25 KB/sec 2 KB/sec 38 KB/sec 500
Port: 7202: 63 KB/sec 4 KB/sec 75 KB/sec 500
Port: 7499: 24 KB/sec 2 KB/sec 34 KB/sec 500
Port: 7499: 21 KB/sec 3 KB/sec 32 KB/sec 500
Port: 80: 26 KB/sec 3 KB/sec 37 KB/sec 500
Idle NIC bandwidth Send: 1 KB/sec Recv: 9 KB/sec
hit return to exit
0
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RCK
Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
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