every time i change maps i fear i might just get infinite loading screen, especially transitioning from space to ground. the progress meter hangs at about 97%
and hangs.
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and hangs...
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and hangs...
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and hangs...
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and hangs...
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and hangs...
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and hangs...
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and hangs.
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and hangs.
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and hangs.
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and hangs.
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Comments
Ticket logged to Support.
I also just had it occur when my one toon left Q's Wonderland.
I got the following response from Support:
Now in my case my Internet connection is quite good (240/12) so I left 'On-Demand Patching' on. I also have 8GB of RAM, but I did disable 'Reduced File Streaming' and by Jove, I haven't had a hang on map transition or character switching since! So I can happily report this is, for me at least, SOLVED.
So anyone still having these issues, try disabling one or both of the options above.
Edit:
I've highlighted the two options for clarity.
Also, for clarity:
But I also noticed today when I started the launcher it downloaded some files prior to the game starting of about 58mb in size which I usually don't see.
Thanks for that info. This bug just started really annoying me today (hangs at roughly every 3rd loading screen).
Toi'Va, Ti'vath, Toivia, Ty'Vris, Tia Vex, Toi'Virth: Add Tier 6 KDF Carrier and Raider.
Tae'Va, T'Vaya, To'Var, Tevra, T'Vira, To'Vrak: Give us Asylums for Romulans.
Don't make ARC mandatory! Keep it optional only!
UPDATE: 12/12/16 OK I now seem to have found what is the CORRECT FIX for resolving this issue. When the launcher window loads showing Server Status GREEN click options : then ensure On-Demand Patching is NOT selected. Previously I was confusing this with FILE STREAMING is set to OFF/ON.
I'll admit this was previously always enabled without FAIL prior to Dec 1st. But deselecting it then closing & launching the application this time it attempted to download 5430 mb on startup. The issue may simply be caused not being reduced file streaming is OFF but to the # of files or gigabytes that need to be updated. Despite having a fully patched STO installation & verified installation files a few times when I deselected On-Demand Patching to OFF suddenly I had over 5430 mb of files to download?
So hopefully this will correct the issue moving forward although I'm confused why On Demand Patching used to work well and now does NOT?
@ambassadorkael#6946
So it appears there are multiple types of this hang/stall bug.
Will post here if the following action identified above resolve's this issue in the near future.
UPDATE: 12/12/16 OK I now seem to have thought I found what is the CORRECT FIX for resolving this issue. When the launcher window loads showing Server Status GREEN click options : then ensure On-Demand Patching is NOT selected. Previously I was confusing this with FILE STREAMING is set to OFF/ON.
I'll admit this was previously always enabled without FAIL prior to Dec 1st. But deselecting it then closing & launching the application this time it attempted to download 5430 mb on startup. Despite having a fully patched STO installation & verified installation files a few times when I deselected On-Demand Patching to OFF suddenly I had over 5430 mb of files to download?
UPDATE @19:22: Klingon Scout Force now load's with zero problem, yet DESPITE downloading 5430 mb of unpatched files previously despite all patches & verification done several times... I still had the hang upon exiting of Klingon Scout Force in 1 of the 2 times I left PVE Q so it seems something else is causing this issue since the 1st of Dec.
Toi'Va, Ti'vath, Toivia, Ty'Vris, Tia Vex, Toi'Virth: Add Tier 6 KDF Carrier and Raider.
Tae'Va, T'Vaya, To'Var, Tevra, T'Vira, To'Vrak: Give us Asylums for Romulans.
Don't make ARC mandatory! Keep it optional only!
(In my case I only had to set Reduced File Streaming to fix my issues.)