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Launcher - Error:2 File not found

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  • disposeableh3r0disposeableh3r0 Member Posts: 1,927 Arc User
    173.168.237.18

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\******>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.0.1
    2 18 ms 7 ms 9 ms 10.206.208.1
    3 10 ms 6 ms 7 ms 72-31-237-170.net.bhntampa.com [72.31.237.170]
    4 7 ms 8 ms 11 ms ten0-3-0-8.tamp05-car1.bhn.net [72.31.4.220]
    5 15 ms 13 ms 16 ms 72-31-3-154.net.bhntampa.com [72.31.3.154]
    6 12 ms 10 ms 10 ms hun0-3-0-8.tamp20-cbr1.bhn.net [72.31.3.116]
    7 13 ms 15 ms 23 ms 10.bu-ether15.tamsflde20w-bcr00.tbone.rr.com [66
    .109.6.96]
    8 * 23 ms 17 ms 0.ae0.pr0.mia00.tbone.rr.com [66.109.1.89]
    9 17 ms 28 ms 35 ms mai-b1-link.telia.net [62.115.40.145]
    10 16 ms 17 ms 20 ms mai-b1-link.telia.net [62.115.114.48]
    11 47 ms 36 ms 37 ms ash-bb4-link.telia.net [62.115.141.125]
    12 78 ms 90 ms 43 ms nyk-bb2-link.telia.net [62.115.137.67]
    13 50 ms 51 ms 51 ms bost-b1-link.telia.net [80.91.248.193]
    14 52 ms 48 ms 52 ms internap-ic-304640-bost-b1.c.telia.net [62.115.3
    8.110]
    15 50 ms 48 ms 52 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    16 51 ms 51 ms 49 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    17 49 ms 49 ms 49 ms 198.49.243.250
    18 56 ms 53 ms 49 ms 198.49.243.253
    19 * * * Request timed out.
    20 50 ms 51 ms 49 ms xboxpatchserver.crypticstudios.com [208.95.185.4
    1]

    Trace complete.

    C:\Users\******>
    As a time traveller, Am I supposed to pack underwear or underwhen?

    Not everything you see on the internet is true - Abraham Lincoln

    Occidere populo et effercio confractus
  • darkomyndarkomyn Member Posts: 6 New User
    > @pwlaughingtrendy said:
    > Just to keep you in the loop, I have been aware of this issue, as well as Cryptic. I'll be keeping you up to date in my thread here.

    Sweet, tyvm
  • ianbillmorrisianbillmorris Member Posts: 20 Arc User
    Just got an update on the ticket,


    Thank you for contacting us. Engineering is aware of the issue with the patch server and are looking into it. We ask you to please remain patient and to just try again after a little while. If I find out more about this I will let you know.



    For the people above, talking about reinstalling, Cryptic appear to be confirming Renaorn's suspicion that this is a missing file on the patch server, Don't bother reinstalling, its something that will have to be fixed at Cryptics end. (Although I should add the disclaimer that although I am an IT pro, I don't work for Cryptic & no nothing about the internals of the game)
  • skymagus00skymagus00 Member Posts: 140 Arc User
    If it helps, I tried the fix listed in this (ancient) thread: http://forum.arcgames.com/startrekonline/discussion/968551/error-2-file-not-found-will-restart-in.
    It didn't work. :(

    Also, I'm getting this on a 100mb file and the error pops up at a different point of the patch sequence (different amounts patched) each time it restarts. Best I've got is 95% complete; worst is single figures.
  • kahless4kahless4 Member Posts: 12 Arc User
    Microsoft Windows [Version 10.0.10240]
    (c) 2015 Microsoft Corporation. All rights reserved.

    C:\Users\*******>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 2 ms 2 ms 1 ms 192.168.1.1
    2 2434 ms 3061 ms 2815 ms host-92-28-64-1.as13285.net [92.28.64.1]
    3 2451 ms 2698 ms 1973 ms xe-11-2-0-bragg001.bre.as13285.net [78.151.225.3
    9]
    4 2615 ms 2613 ms 3053 ms host-78-151-229-28.as13285.net [78.151.229.28]
    5 1968 ms 1558 ms 1608 ms host-78-144-8-165.as13285.net [78.144.8.165]
    6 1289 ms 1466 ms 1650 ms host-78-144-13-8.as13285.net [78.144.13.8]
    7 1317 ms 1459 ms 661 ms abovenet.killercreation.co.uk [79.141.38.133]
    8 902 ms 1029 ms 1298 ms ae10.mpr2.lhr2.uk.zip.zayo.com [64.125.31.194]
    9 1705 ms 2137 ms 2850 ms v113.ae29.cr1.lga5.us.zip.zayo.com [64.125.30.10
    8]
    10 2367 ms 2109 ms 2631 ms ae7.mpr3.bos2.us.zip.zayo.com [64.125.21.225]
    11 3138 ms 3604 ms 2301 ms 208.184.110.70.IPYX-072053-002-ZYO.above.net [20
    8.184.110.70]
    12 2412 ms 1863 ms 1616 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    13 1405 ms 1551 ms 2033 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    14 1581 ms 2062 ms 2386 ms 198.49.243.250
    15 3116 ms * 3038 ms 198.49.243.253
    16 * * * Request timed out.
    17 * 2280 ms 1856 ms patchserver2.crypticstudios.com [208.95.185.41]


    Trace complete
    Hail Ba`al!
  • ijaylaijayla Member Posts: 12 Arc User
    Alright, patience is a virtue and junk... I'll do something else with my life for an hour or three.
  • darkomyndarkomyn Member Posts: 6 New User
    It's a set of texture files that seem to be failing on download.. you can see it in the errors log file in the star trek dir or do the shortcut of the exe with -console as they said in the other post that Trendy started - Patcher Issue: File Not Found
  • echattyechatty Member Posts: 5,916 Arc User
    For crying out loud, whining and demanding are not going to speed things up. They're looking into it and it will be fixed as soon as they figure out what's broken.
    Now a LTS and loving it.
    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.
    I have come to the conclusion that I have a memory like Etch-A-Sketch. I shake my head and forget everything. :D
  • echattyechatty Member Posts: 5,916 Arc User
    Oh boy. A toddler has managed to find their way onto the forums...
    Now a LTS and loving it.
    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.
    I have come to the conclusion that I have a memory like Etch-A-Sketch. I shake my head and forget everything. :D
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