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More lag/rubberbanding/SNR/DC issues (with pic & tracert)
ovrkyl
Member Posts: 309 Arc User
Yah, this ain't right...
-> CLICK HERE FOR PIC <-
Within the past hour, I spawned in at Dyson Joint Command Spire and tried to make it to the Ship Selector NPC. I tried...but the rubberbanding threw me all over the place multiple times and this is where I ended up. Also happened again a few minutes after, and again ended up halfway up the wall bouncing and jumping (while I'd been standing still by the NPC). Had SERVER NOT RESPONDING over and over for more than a minute at a time repeatedly, then when I tried to beam back to my ship I DCed.
Did a tracert and ping during the time in the screenshot.
Really bad times, thanks to CogentCo. What a wonderful network...<sarcasm>
FYI for the "white knight" critics that tend to claim "it's just you/your computer/your ISP/excuse excuse blah blah...", this ISP and computer are just fine. The problem lies from CogentCo up to and including the game server. Doing anything else, streaming Netflix, checking Facebook, surfing the 'net, playing other games (even MMOs from PWE/Cryptic) do not get this reaction. Only when playing STO do I suddenly get problems.
See, I recently moved here to WA USA from GA USA. Two different computers (mine & my wife's) on two different routers/modems on two different ISPs (Comcast & Windstream) in two different regions of the USA (GA & WA, opposite sides of the continent), and it's the same here as it was back there. The only commonality is the network (CogentCo) and game server utilized by Cryptic/PWE. There's your proof.
It doesn't matter if "everyone" isn't having the same problem. Enough of the playerbase is having issues to warrant investigation, and it's unreasonable to assume that so many players from all over with nothing in common but playing STO suddenly started all having computer and/or ISP issues all at the same time, months ago (even since last year or more). Yes, I know it's already been acknowledged and is being looked into (salamiinferno's post on 4-29-2015). This is just more information to aid in that (which is what they've asked players to provide). But seriously, CogentCo SUCKS!
-> CLICK HERE FOR PIC <-
Within the past hour, I spawned in at Dyson Joint Command Spire and tried to make it to the Ship Selector NPC. I tried...but the rubberbanding threw me all over the place multiple times and this is where I ended up. Also happened again a few minutes after, and again ended up halfway up the wall bouncing and jumping (while I'd been standing still by the NPC). Had SERVER NOT RESPONDING over and over for more than a minute at a time repeatedly, then when I tried to beam back to my ship I DCed.
Did a tracert and ping during the time in the screenshot.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\█████>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 3 ms 13 ms 4 ms ██.█.█.█
2 16 ms 10 ms 19 ms ██.███.██.██
3 10 ms 10 ms 10 ms xe-1-0-0-0-sur03.longview.wa.bverton.comcast.net [68.87.216.241]
4 21 ms 20 ms 13 ms ae-2-0-sur04.longview.wa.bverton.comcast.net [68.87.222.206]
5 22 ms 23 ms 14 ms ae-56-0-ar03.troutdale.or.bverton.comcast.net [68.87.222.209]
6 35 ms 22 ms 17 ms he-0-4-0-1-11-cr02.seattle.wa.ibone.comcast.net [68.86.95.93]
7 22 ms 19 ms 27 ms he-0-12-0-1-pe04.seattle.wa.ibone.comcast.net [68.86.82.230]
8 37 ms 16 ms 15 ms as174.seattle.wa.ibone.comcast.net [66.208.228.110]
9 49 ms 47 ms 77 ms be2085.ccr21.slc01.atlas.cogentco.com [154.54.2.198]
10 44 ms 344 ms 50 ms be2126.ccr21.den01.atlas.cogentco.com [154.54.25.65]
11 201 ms 69 ms 68 ms be2128.ccr21.mci01.atlas.cogentco.com [154.54.25.174]
12 70 ms 68 ms 68 ms be2156.ccr41.ord01.atlas.cogentco.com [154.54.6.86]
13 131 ms 77 ms 76 ms be2351.ccr21.cle04.atlas.cogentco.com [154.54.44.86]
14 119 ms 98 ms 93 ms be2009.ccr21.alb02.atlas.cogentco.com [154.54.25.89]
15 93 ms 97 ms 100 ms be2299.ccr21.bos01.atlas.cogentco.com [154.54.43.9]
16 93 ms 92 ms 93 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.134]
17 96 ms 106 ms 94 ms 38.111.40.114
18 93 ms 94 ms 93 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
C:\Users\█████>ping patchserver.crypticstudios.com
Pinging patchserver.crypticstudios.com [208.95.185.41] with 32 bytes of data:
Reply from 208.95.185.41: bytes=32 time=106ms TTL=49
Reply from 208.95.185.41: bytes=32 time=90ms TTL=49
Reply from 208.95.185.41: bytes=32 time=94ms TTL=49
Reply from 208.95.185.41: bytes=32 time=91ms TTL=49
Ping statistics for 208.95.185.41:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 90ms, Maximum = 106ms, Average = 95ms
C:\Users\█████>
Really bad times, thanks to CogentCo. What a wonderful network...<sarcasm>
FYI for the "white knight" critics that tend to claim "it's just you/your computer/your ISP/excuse excuse blah blah...", this ISP and computer are just fine. The problem lies from CogentCo up to and including the game server. Doing anything else, streaming Netflix, checking Facebook, surfing the 'net, playing other games (even MMOs from PWE/Cryptic) do not get this reaction. Only when playing STO do I suddenly get problems.
See, I recently moved here to WA USA from GA USA. Two different computers (mine & my wife's) on two different routers/modems on two different ISPs (Comcast & Windstream) in two different regions of the USA (GA & WA, opposite sides of the continent), and it's the same here as it was back there. The only commonality is the network (CogentCo) and game server utilized by Cryptic/PWE. There's your proof.
It doesn't matter if "everyone" isn't having the same problem. Enough of the playerbase is having issues to warrant investigation, and it's unreasonable to assume that so many players from all over with nothing in common but playing STO suddenly started all having computer and/or ISP issues all at the same time, months ago (even since last year or more). Yes, I know it's already been acknowledged and is being looked into (salamiinferno's post on 4-29-2015). This is just more information to aid in that (which is what they've asked players to provide). But seriously, CogentCo SUCKS!
This is my signature. There are many like it, but this one is mine.
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