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Can't complete Cold Storage/Delta Recruit Arc

xelene13xelene13 Member Posts: 222 Arc User
edited May 2015 in PC Gameplay Bug Reports
ticket ID #3,341,332
character name: Kro'nos@xelene13 (Rom/KDF)

I've finished all the standard objectives of Cold Storage, the only objective left unchecked is the Delta objective to contact the temporal agent.

I have used the terminal and contacted Agent Kail and received the "Learn information in Cold Storage" reward, this did not/does not clear the objective from the tracker.

I have reacessed the terminal repeatedly, the mission won't finish. If I leave I lose progress and have to redo the inside obelisk segment again. I can't see how I can collect "Delta Recruit: Play Breen Invasion" or "Complete All Romulan Story Arcs."

There is no Temporal NPC on the map. There is no button to contact the temporal agent. The Delta Recruit interface button doesn't contact the agent. On the mission tracker there is just the travel icon to the right of the mission title. The terminal with the Delta sign has a button that says "Delta: Database on info on the Iconians (Replay)" but doesn't finish the mission.
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  • s2racings2racing Member Posts: 53 Arc User
    edited April 2015
    Character name: Holo Delta Grinding Drone 1 of 3@S1Racing (Fed Eng)
    Ticket ID #3,341,370.

    Posting to confirm that this is happening.
    Free jkname!
    Can we get some more (canon) KDF outfits, an assortment of respectable skirts/dresses, a long jacket (and more clothes in general) that does plain white well, melee weapon and Mk 15 drops, a T6 Nova, and account-wide lockbox/lobi/promo ships & consoles? Oh, and...
    Still waitin' on Klingon hairstyles actually worn on TV by a Klingon while we're at it.
  • bmcd73bmcd73 Member Posts: 263 Arc User
    edited April 2015
    Same problem. I just did the quest two times in a row thinking it may reset. Ticket #3,341,382. Ba'el K'mpok is the character name.
  • dukedom01dukedom01 Member Posts: 462 Arc User
    edited April 2015
    +1

    Bringing a non delta char into the mission doesn't help either.

    Objective: Speak with Temporal Agent Kail does not complete.
    Ceterum censeo Otha supplendum in praemiis.
  • infinitespacesinfinitespaces Member Posts: 43 Arc User
    edited April 2015
    Can also confirm, exact same issue here, all objectives are complete but said temporal agent is not to be found.

    I did interact with the console (with the special temporal info) immediately upon entering the room, not knowing i would be asked to do this at the end, so it is possibly occurring for this reason i.e. the agent is not (re)appearing since he was already interacted with earlier in the mission.

    I hope this makes sense.

    Character details: KDF - o.0@infinitespaces (thats o . zero)

    Edited for clarity, and i forgot my character details.
    [SIGPIC][/SIGPIC]
  • bmcd73bmcd73 Member Posts: 263 Arc User
    edited April 2015
    Don't bother dropping and restarting the mission from scratch. It doesn't complete this way either. This is now the third time I have completed this mission without being able to finish it. This will prevent us from completing the Delta Recruit rewards...which is the ENTIRE point of doing this...is it not?

    Please fix this ASAP.
  • bmcd73bmcd73 Member Posts: 263 Arc User
    edited April 2015
    Can also confirm, exact same issue here, all objectives are complete but said temporal agent is not to be found.

    I did interact with the console with the special temporal info on entering the room, not knowing i would be asked to do this at the end, so it is possibly occurring for this reason i.e. the agent is not (re)appearing since he was already interacted with earlier in the mission.

    I hope this makes sense.

    I'm sure this is what we all did and what was never tested because this is a total show stopper in the whole Delta Recruit event. This mission is simply not able to be completed which means we will not be able to complete the Delta Recruit event.
  • bmcd73bmcd73 Member Posts: 263 Arc User
    edited April 2015
    Anyone figure out a way around this yet? It's a show stopping bug as we cannot complete the detla recruit event.
  • heimoira#5632 heimoira Member Posts: 0 Arc User
    edited April 2015
    As far as I am aware this won't be fixed until at least the next hot-fix, on a side note it is trying to spawn him it appears but after the beam down noise you can see the effect of someone beaming in, but no NPC appears.
  • gogmergogmer Member Posts: 0 Arc User
    edited April 2015
    I can also hear the beam down noise, when is the next hot fix due, they can't just leave this issue and say tough
  • bmcd73bmcd73 Member Posts: 263 Arc User
    edited April 2015
    hunterholb wrote: »
    As far as I am aware this won't be fixed until at least the next hot-fix, on a side note it is trying to spawn him it appears but after the beam down noise you can see the effect of someone beaming in, but no NPC appears.

    interesting. I didn't see this at all in my missions. I was hoping there would be a workaround someone figured out but I am guessing this is a game breaking bug.
  • borticuscrypticborticuscryptic Member Posts: 2,478 Cryptic Developer
    edited April 2015
    Thank you for reporting this. We'll investigate and get back to you all.

    The soonest a fix for this would be likely to go live is during next week, not over the weekend. Sorry.
    Jeremy Randall
    Cryptic - Lead Systems Designer
    "Play smart!"
  • gogmergogmer Member Posts: 0 Arc User
    edited April 2015
    While I understand it's easter weekend, this kind of bug really should not even be there and a fix next week means that those of us with this issue will miss out on most of the bonus etc of the event. Does that mean it's just tough luck.
  • spock1190spock1190 Member Posts: 53 Arc User
    edited April 2015
    The real question is how you got to level 45 so quickly, no-lifing it hard?
  • bmcd73bmcd73 Member Posts: 263 Arc User
    edited April 2015
    gogmer wrote: »
    While I understand it's easter weekend, this kind of bug really should not even be there and a fix next week means that those of us with this issue will miss out on most of the bonus etc of the event. Does that mean it's just tough luck.

    I don't think we will be missing out on anything...as long as it gets fixed. It is the last item I have yet to complete to get the "MAIN" reward which is the photonic boff and upgraded trait. The event lasts longer than next week right? If not, I would be off the rails but I think we have time to finish this up and get all the rewards like everyone else.

    For debugging purposes: Make sure you get the iconian tech right away before you talk to preserver. that is what bugged the mission.
  • heimoira#5632 heimoira Member Posts: 0 Arc User
    edited April 2015
    gogmer wrote: »
    While I understand it's easter weekend, this kind of bug really should not even be there and a fix next week means that those of us with this issue will miss out on most of the bonus etc of the event. Does that mean it's just tough luck.

    We won't miss much, the "Complete Episodes" and things like that you can do for well above the time-period of the entire event (2 months) and you can get to the Solanae episodes and onward upon reaching 50 without doing Cold Storage, so it doesn't stop gameplay or make you miss anything, just makes us need to wait longer for the Delta Reward.
  • gogmergogmer Member Posts: 0 Arc User
    edited April 2015
    I thought you needed to complete the missions to get bonus skill points etc
  • bmcd73bmcd73 Member Posts: 263 Arc User
    edited April 2015
    gogmer wrote: »
    I thought you needed to complete the missions to get bonus skill points etc

    nope...that is a global thing. Mine is already at Tier 2. I'm pretty sure that all delta players contribute to that increasing but the bonus should affect all your toons.
  • toivatoiva Member Posts: 3,276 Arc User
    edited April 2015
    bmcd73 wrote: »
    nope...that is a global thing. Mine is already at Tier 2. I'm pretty sure that all delta players contribute to that increasing but the bonus should affect all your toons.

    It's not just 'yours' at Tier 2. It's the same bar being filled by all players completing missions on their Delta recruits.

    And no, it's not a show stopper. Just skip the mission and continue running all the other things. When they fix it, you'll be able to get back to it.
    (The event runs till back half of May.)
    TOIVA, Toi Vaxx, Toia Vix, Toveg, T'vritha, To Vrax: Bring in the Allegiance class.
    Toi'Va, Ti'vath, Toivia, Ty'Vris, Tia Vex, Toi'Virth: Add Tier 6 KDF Carrier and Raider.
    Tae'Va, T'Vaya, To'Var, Tevra, T'Vira, To'Vrak: Give us Asylums for Romulans.

    Don't make ARC mandatory! Keep it optional only!
  • lucho80lucho80 Member Posts: 6,600 Bug Hunter
    edited April 2015
    gogmer wrote: »
    While I understand it's easter weekend, this kind of bug really should not even be there and a fix next week means that those of us with this issue will miss out on most of the bonus etc of the event. Does that mean it's just tough luck.

    Lol, if you do every other mission and collect everything else, how is it that 15 minutes of playing through 1 mission takes away a weeks worth of bonus XP?

    I love illogical DOOM posts.
  • ukcaptain420ukcaptain420 Member Posts: 345 Arc User
    edited April 2015
    toiva wrote: »
    It's not just 'yours' at Tier 2. It's the same bar being filled by all players completing missions on their Delta recruits.

    And no, it's not a show stopper. Just skip the mission and continue running all the other things. When they fix it, you'll be able to get back to it.
    (The event runs till back half of May.)

    Also, by the time it's fixed (patch day) the xp event bonus will be live, so you'll get more xp for the mission. Unless
    snip...
    likely to go live is during next week, not over the weekend. Sorry.

    means earlier than patch day
    SCM - Infected(S) - DMG Out: 11,776,567 DPS: 114,224.70 (28.7% of Team) - Pinky@ukcaptain420
    I reserve the right to have a completely different standpoint depending on my mood.
  • bmcd73bmcd73 Member Posts: 263 Arc User
    edited April 2015
    toiva wrote: »
    It's not just 'yours' at Tier 2. It's the same bar being filled by all players completing missions on their Delta recruits.

    And no, it's not a show stopper. Just skip the mission and continue running all the other things. When they fix it, you'll be able to get back to it.
    (The event runs till back half of May.)

    It is a show stopper. The mission cannot be completed. The entire event cannot be completed. THAT is what is called a show stopper. If you could work around it, it wouldn't be. But since there is no work around and you cannot complete it and it is required to get the top tier reward, it is, in fact, a show stopper.
  • ukcaptain420ukcaptain420 Member Posts: 345 Arc User
    edited April 2015
    bmcd73 wrote: »
    It is a show stopper. The mission cannot be completed. The entire event cannot be completed. THAT is what is called a show stopper. If you could work around it, it wouldn't be. But since there is no work around and you cannot complete it and it is required to get the top tier reward, it is, in fact, a show stopper.

    I suppose this is a matter of opinion, I tend to disagree and also say it's not a show stopper, you'll be able to finish before the event is over, and you'll be able to continue playing the game before it's fixed, you'll just not get the improved trait, a little ec, dil and xp until it's fixed.
    SCM - Infected(S) - DMG Out: 11,776,567 DPS: 114,224.70 (28.7% of Team) - Pinky@ukcaptain420
    I reserve the right to have a completely different standpoint depending on my mood.
  • thutmosis85thutmosis85 Member Posts: 2,358 Arc User
    edited April 2015
    bmcd73 wrote: »
    It is a show stopper. The mission cannot be completed. The entire event cannot be completed. THAT is what is called a show stopper. If you could work around it, it wouldn't be. But since there is no work around and you cannot complete it and it is required to get the top tier reward, it is, in fact, a show stopper.

    Just to clarify ... not completing "Cold Storage" will probably stop you from getting the "Account-Unlock-Trait" (until they fix it) ... but it won't stop the overall Weekly-Goal-Progress and getting to Tier 3, till next week ...
    Patch Notes : Resolved an Issue, where people would accidently experience Fun.
  • bmcd73bmcd73 Member Posts: 263 Arc User
    edited April 2015
    Not really an opinion. A bug that prevents completion of something is a show stopper. If I released software with a new feature and that feature didn't work that would be a show stopper. You wouldn't say, well the rest of the application works so it isn't a show stopper. You also wouldn't say it isn't a show stopper because they will fix it. It IS a show stopper UNTIL they fix it. Whenever that will be. I'm sure they will fix it but until then, it is a show stopper. The photonic boff and account wide trait WERE the reasons I played my 13th toon to 50. It's kinda the point of the event for vets and we are not able to claim those rewards because of this bug...so until it gets fixed, it's a show stopper.
  • gogmergogmer Member Posts: 0 Arc User
    edited April 2015
    lucho80 wrote: »
    Lol, if you do every other mission and collect everything else, how is it that 15 minutes of playing through 1 mission takes away a weeks worth of bonus XP?

    I love illogical DOOM posts.

    Why do you bother posting comments like this, I misunderstood the event wording as was established in later posts
  • toivatoiva Member Posts: 3,276 Arc User
    edited April 2015
    bmcd73 wrote: »
    Not really an opinion. A bug that prevents completion of something is a show stopper. If I released software with a new feature and that feature didn't work that would be a show stopper. You wouldn't say, well the rest of the application works so it isn't a show stopper. You also wouldn't say it isn't a show stopper because they will fix it. It IS a show stopper UNTIL they fix it. Whenever that will be. I'm sure they will fix it but until then, it is a show stopper. The photonic boff and account wide trait WERE the reasons I played my 13th toon to 50. It's kinda the point of the event for vets and we are not able to claim those rewards because of this bug...so until it gets fixed, it's a show stopper.

    That's a matter of opinion. A show stopper for me would be a bug that makes my char stuck in a given mission, thus making it impossible to continue doing anything with the char (getting other rewards, for instance). An even more definitive show stopper would be the inability to log in.

    This bug prevents you to complete one mission till next week. For now this event is surprisingly devoid of bugs. I wonder when they'll show up in expected numbers.
    TOIVA, Toi Vaxx, Toia Vix, Toveg, T'vritha, To Vrax: Bring in the Allegiance class.
    Toi'Va, Ti'vath, Toivia, Ty'Vris, Tia Vex, Toi'Virth: Add Tier 6 KDF Carrier and Raider.
    Tae'Va, T'Vaya, To'Var, Tevra, T'Vira, To'Vrak: Give us Asylums for Romulans.

    Don't make ARC mandatory! Keep it optional only!
  • crypticarmsmancrypticarmsman Member Posts: 4,115 Arc User
    edited April 2015
    bmcd73 wrote: »
    Not really an opinion. A bug that prevents completion of something is a show stopper. If I released software with a new feature and that feature didn't work that would be a show stopper. You wouldn't say, well the rest of the application works so it isn't a show stopper. You also wouldn't say it isn't a show stopper because they will fix it. It IS a show stopper UNTIL they fix it. Whenever that will be. I'm sure they will fix it but until then, it is a show stopper. The photonic boff and account wide trait WERE the reasons I played my 13th toon to 50. It's kinda the point of the event for vets and we are not able to claim those rewards because of this bug...so until it gets fixed, it's a show stopper.

    Does it completely crash your system every time, corrupt files on your hard drive, block you completely from accessing and completing any/all other content in the game, or crash the game servers? No? - Then it's not a 'show stopper' but it IS a major bug; and one they'll prioritize and fix before the event ends.
    Formerly known as Armsman from June 2008 to June 20, 2012
    TOS_Connie_Sig_final9550Pop.jpg
    PWE ARC Drone says: "Your STO forum community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."
  • hyplhypl Member Posts: 3,719 Arc User
    edited April 2015
    Welp, got this too. Guess this is hitting everybody.

    *awaits fix*
  • szimszim Member Posts: 2,503 Arc User
    edited April 2015
    Just encountered the same bug. And I was so looking forward to complete the Delta Tasks this evening. Oh well. Is Easter Monday an official holiday in the US? Otherwise there might be a hotfix tomorrow.
  • neuralswapneuralswap Member Posts: 0 Arc User
    edited April 2015
    I got this bug too and also as rom/kdf the mission "alpha" doesn't appear on episodes list so it's impossible to get that renewal
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