test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Server Disconnecting Multiple times.

omegasprimeomegasprime Member Posts: 289 Arc User
edited December 2014 in Windows and General: PC, Network, and Other Technical Issues
About 11:45 AM EST I have been getting constant disconnects. About 30 seconds to a minutes after I log in I get server not responding then disconnected. I gave up after 12:05 EST with like 10th+ disconnect. When I started getting these disconnect I would run Speed Test just to make sure it was not my internet. I was running at my top speed of 12Mbp/s.
AKA Primus01, Lifetime member since January 16, 2010
***********************************************************
Windows 10 Pro
Intel Core i7-5700
RAM 32 GB
2 Titan GTX 980M GDDR5 8 GB
***********************************************************
Post edited by omegasprime on

Comments

  • omegasprimeomegasprime Member Posts: 289 Arc User
    edited December 2014
    Got back on at 12:48. Same issue. I know I am not only one because I saw someone froze running to Tide of Ice before I got server not responding and disconnected. This Is very annoying.
    AKA Primus01, Lifetime member since January 16, 2010
    ***********************************************************
    Windows 10 Pro
    Intel Core i7-5700
    RAM 32 GB
    2 Titan GTX 980M GDDR5 8 GB
    ***********************************************************
  • askrayaskray Member Posts: 3,329 Arc User
    edited December 2014
    See this thread - http://sto-forum.perfectworld.com/showthread.php?t=1192081 and post the results.

    Note: Just because your speed tests to a server extremely close to you says 12mb/s does not mean you'll get that speed EVERYWHERE on the internet.
    Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care.
    Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
    Tiktok: @Askray Facebook: Askray113


  • omegasprimeomegasprime Member Posts: 289 Arc User
    edited December 2014
    What the heck is going on with the servers??? Apparently there is a bunch of lag an disconnect issue. I was talking to several while I was on the winter event map. So, there are many people experiencing this problem. I am surprise no one else is complaining about this, unless they don't believe Cryptic/PWE is not going to do any thing about this.

    Heck one time logging back in the Login server had a issue.
    AKA Primus01, Lifetime member since January 16, 2010
    ***********************************************************
    Windows 10 Pro
    Intel Core i7-5700
    RAM 32 GB
    2 Titan GTX 980M GDDR5 8 GB
    ***********************************************************
  • omegasprimeomegasprime Member Posts: 289 Arc User
    edited December 2014
    askray wrote: »
    See this thread - http://sto-forum.perfectworld.com/showthread.php?t=1192081 and post the results. th

    Note: Just because your speed tests to a server extremely close to you says 12mb/s does not mean you'll get that speed EVERYWHERE on the internet.

    but, it also doesn't mean I be disconnecting every two minutes either!!! My internet provider has not changed for two years. I have been with this game since close beta. I reset my cable modem an router this morning. I was on at 10 AM EST this morning and was fine for a half hour in game. Not having any issues with any other service other then STO. The pings are fine and only 13 hops to patch server. The issue is not the internet and not everyone on the internet is an amateur!
    AKA Primus01, Lifetime member since January 16, 2010
    ***********************************************************
    Windows 10 Pro
    Intel Core i7-5700
    RAM 32 GB
    2 Titan GTX 980M GDDR5 8 GB
    ***********************************************************
  • askrayaskray Member Posts: 3,329 Arc User
    edited December 2014
    omegasprime wrote: »
    but, it also doesn't mean I be disconnecting every two minutes either!!!

    Yes it does. If there is a backbone issue somewhere along the line or you're having packet latency it could cause you to randomly disconnect, have SNR's and the whole 9 yards.

    You can also try rebooting your computer/router and see if that helps but without actually doing anything in the sticky that i linked to and posting the results no one can help you.
    Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care.
    Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
    Tiktok: @Askray Facebook: Askray113


  • omegasprimeomegasprime Member Posts: 289 Arc User
    edited December 2014
    askray wrote: »
    Yes it does. If there is a backbone issue somewhere along the line or you're having packet latency it could cause you to randomly disconnect, have SNR's and the whole 9 yards.

    You can also try rebooting your computer/router and see if that helps but without actually doing anything in the sticky that i linked to and posting the results no one can help you.

    No it doesn't an I am not the only person with the issue. Most ping are below 50ms. As I said before I restarted my modem and router before I got on this morning and STO is the only service giving the problem and STO has been having the issue the past few days.
    AKA Primus01, Lifetime member since January 16, 2010
    ***********************************************************
    Windows 10 Pro
    Intel Core i7-5700
    RAM 32 GB
    2 Titan GTX 980M GDDR5 8 GB
    ***********************************************************
  • magnetarxxmagnetarxx Member Posts: 24
    edited December 2014
    Since the last patch and the patch before, there are many many gamers in Europe with server not respondings, lags dcs ect. most at primetime (08:00 pm).
    Same here. Some have stopped playing so. Thats very sad.
  • askrayaskray Member Posts: 3,329 Arc User
    edited December 2014
    omegasprime wrote: »
    No it doesn't an I am not the only person with the issue. Most ping are below 50ms. As I said before I restarted my modem and router before I got on this morning and STO is the only service giving the problem and STO has been having the issue the past few days.

    And yet, we see quite a few with latency issues in between cryptic and them. but if you're unwilling to help narrow it down then I guess nothing will be done. *shrugs*
    Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care.
    Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
    Tiktok: @Askray Facebook: Askray113


  • omegasprimeomegasprime Member Posts: 289 Arc User
    edited December 2014
    Oh, look the server crashed, hhhhhmmmmmmmmmmm saw that coming. Did you?
    AKA Primus01, Lifetime member since January 16, 2010
    ***********************************************************
    Windows 10 Pro
    Intel Core i7-5700
    RAM 32 GB
    2 Titan GTX 980M GDDR5 8 GB
    ***********************************************************
  • otisnobleotisnoble Member Posts: 1,290 Arc User
    edited December 2014
    The dreaded Death by Login2_Timeout
    Fleet Admiral Stephen
  • jam3s1701jam3s1701 Member Posts: 1,825 Arc User
    edited December 2014
    omegasprime wrote: »
    Oh, look the server crashed, hhhhhmmmmmmmmmmm saw that coming. Did you?

    Dude he was only trying to help you by helping a Dev etc find a problem no need for the flame! :rolleyes:
    JtaDmwW.png
  • omegasprimeomegasprime Member Posts: 289 Arc User
    edited December 2014
    He was not helping nor was he listening. Since the server crash I've had no problems.
    AKA Primus01, Lifetime member since January 16, 2010
    ***********************************************************
    Windows 10 Pro
    Intel Core i7-5700
    RAM 32 GB
    2 Titan GTX 980M GDDR5 8 GB
    ***********************************************************
  • alonysalonys Member Posts: 65 Arc User
    edited December 2014
    omegasprime wrote: »
    He was not helping nor was he listening. Since the server crash I've had no problems.

    It's possible the moderator wasn't playing the game at the time and was relying upon the green light to determine the server status. Since the server did crash eventually, his advice wasn't needed. But in nearly every other instance his advice was solid and the only real thing to do in a situation when you're having problems that don't end up with a server hiccup.
  • magnetarxxmagnetarxx Member Posts: 24
    edited December 2014
    askray wrote: »
    See this thread - http://sto-forum.perfectworld.com/showthread.php?t=1192081 and post the results.

    Note: Just because your speed tests to a server extremely close to you says 12mb/s does not mean you'll get that speed EVERYWHERE on the internet.

    ty for the link ;)
  • askrayaskray Member Posts: 3,329 Arc User
    edited December 2014
    alonys wrote: »
    It's possible the moderator wasn't playing the game at the time and was relying upon the green light to determine the server status. Since the server did crash eventually, his advice wasn't needed. But in nearly every other instance his advice was solid and the only real thing to do in a situation when you're having problems that don't end up with a server hiccup.

    Pretty much this. I work a full time job, while also moderating. I can't monitor the servers 24/7 nor would I. It's not my job :P

    At the TIME also that you posted, there wasn't any other major signs of a server issue (ie numerous posts about network outages, people with trace routes etc) so I went with what normally is the situation - there is something else wrong.

    /Closed
    Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care.
    Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
    Tiktok: @Askray Facebook: Askray113


This discussion has been closed.