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Winter Event Known Issues - Tides of Ice - Check here for the latest info!
Q
Member Posts: 252
Greetings Dear Mortals,
This years new Tides of Ice event is live! We understand that there are questions about how players are given completion credit for the event and how to purchase the new items in the Winter Store.
In order to receive full credit for completing Tides of Ice, a character must participate in all 10 waves of fighting. If a character arrives late and plays through the end of the event, they will not receive completion credit. We are currently looking into changing the number of waves a player must complete in order to receive completion credit. We also will be adding more messaging to announce when a Tides of Ice event is starting, similar to the other events in Q's Winter Wonderland.
Eligibility to purchase the new items in the Winter Store is also tied to completing Tides of Ice. Currently, the new rewards appear unable for purchase, even if the character has all of the required currency. If a player double-clicks on the items in the store, a message will appear showing how many Tides of Ice completion credits are required to unlock that item for purchase. For example, the new Winter Knitted Hat requires 5 Tides of Ice completion credits. We will be making this messaging more clear.
In addition, we will be making changes to the Winter Invasion queue to make it completable even if everyone on the team only have snowballs as a weapon. We are also aware that some characters may not be receiving the discount they have earned for the previous years' Breen ships. A fix for that issue is incoming.
We apologize for any inconvenience that may have resulted from these issues, and hope you'll enjoy the rest of this year's Winter Event.
Best of Holiday luck to you all,
Q
This years new Tides of Ice event is live! We understand that there are questions about how players are given completion credit for the event and how to purchase the new items in the Winter Store.
In order to receive full credit for completing Tides of Ice, a character must participate in all 10 waves of fighting. If a character arrives late and plays through the end of the event, they will not receive completion credit. We are currently looking into changing the number of waves a player must complete in order to receive completion credit. We also will be adding more messaging to announce when a Tides of Ice event is starting, similar to the other events in Q's Winter Wonderland.
Eligibility to purchase the new items in the Winter Store is also tied to completing Tides of Ice. Currently, the new rewards appear unable for purchase, even if the character has all of the required currency. If a player double-clicks on the items in the store, a message will appear showing how many Tides of Ice completion credits are required to unlock that item for purchase. For example, the new Winter Knitted Hat requires 5 Tides of Ice completion credits. We will be making this messaging more clear.
In addition, we will be making changes to the Winter Invasion queue to make it completable even if everyone on the team only have snowballs as a weapon. We are also aware that some characters may not be receiving the discount they have earned for the previous years' Breen ships. A fix for that issue is incoming.
We apologize for any inconvenience that may have resulted from these issues, and hope you'll enjoy the rest of this year's Winter Event.
Best of Holiday luck to you all,
Q
Post edited by Q on
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Comments
Nice to know you're aware of some of those bugs, inaccuracies etc.
Still, I don't believe gating the new store items behind a number of 'Tides of ice' runs was a good idea. And please, could we at least hope for the original Sarr Theln costume at some point?
Toi'Va, Ti'vath, Toivia, Ty'Vris, Tia Vex, Toi'Virth: Add Tier 6 KDF Carrier and Raider.
Tae'Va, T'Vaya, To'Var, Tevra, T'Vira, To'Vrak: Give us Asylums for Romulans.
Don't make ARC mandatory! Keep it optional only!
Lol, when the devs use Q, the information flows smoother. It's a shared dev account. They use it for omnipotent community management.
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Just when I was about to blame all the game's problems on aliens I realize the truth! It's all the fault of an impotent being from the continuum.
From now on I blame everything on the Q. I am not a merry man. :P https://www.youtube.com/watch?v=K1Y5KsEptTY
Why should I complete a mission five times to get a damn HAT?
Come on. You're smarter than this.
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Why aren't there any signs posted saying what you need to do and not do. Really need 500 snowballs if you planning on taking out 4 lanes and protect the main area. Better not stand with a group of snowmen (borg snowmen) you'll get held so many times.
Time will only tell!
Run Tides of Ice event 10 times on one character for account wide store unlock.
Or once per character to unlock the store.
At worst I could accept 10 times on one character then once on alts, but this will put a great deal of stress on players with limited time and meny alts.
This. Locking the store behind a once-per-hour-or-maybe-twice-if-you're-lucky event may be reasonable for one character, but when alts enter the picture it becomes ludicrous.
Joined January 2009
I have a pretty high tolerance when it comes to grinding for stuff, but having to replay content to get a store unlock? That's too low even for me. If you're so desperate to get people to play your new events, why not give out the hat or some other shiny from the store instead of making us unlock the shinies we have to grind for anyways? Dunno, Q...
Have played it once and probably won't be playing it again, out of sheer protest against such nonsense. It's X-Mas time, Q! Dunno...
At least make a proper announcement next to the items (red coloured wording or something, the double-clicking thingie is not enough, most people don't even get there), so casual players won't grind for the 'ingredients' just to then find out that they can't purchase those items. And maybe don't have enough time left to do the tide runs. Prevent the agony, Q!
Dunno, Q...:cool:
I think the :52 for the race is broken atm
Robert
This, so much this.
I'd also like to state that in the one run I've currently had of Tides of Ice, I got credit for all the waves except wave 2. For some reason despite getting credit for Wave 1, I was not given credit for Wave 2.
I second this proposal.
http://www.arcgames.com/en/games/star-trek-online/news/detail/10052253
Why are you not rejoicing?
And now this. I have to grind 5 times Tides of ice to get the permission to buy a hat? So 5 times means, grind 5 hours, because this event starts only at full o clock. So only looking with my main char in that event, because i don't like excessive grind. It gets boring and at the end, there is no fun.
You converted the lovely atmospheric winter event in a big grindfest. I loved the winter event for his atmosphere. Thats gone.
Sometimes i believe we are not more than numbers in your metrics. The grind in the event is only there, that you can show the great numbers of players to your headquarters.
Whats with the PVP races which are not starting?
Well, nice try to artificially increase play time for your stuipd metrics - but .. guess i'll pass.
When right clicking winter jackets and scarves in the event rep store only some of them seem to show the preview image of what they look like. All others are missing the image in the info window. It seems to be the case mostly with the new jackets and scarves but some of the older stuff is missing the preview image.
Here is a screenshot of it http://i31.photobucket.com/albums/c355/MonkeyGuts69/winterjacketpreview_zps1874eb18.jpg~original
I have 12 characters myself and it does seem as though the game has become alt unfriendly over recent months. I don't like the idea of having to do an event many times per character just to be able to purchase various items in the reputation store. I'm hoping to be able to get a kit module and warp/singularity core for all of my characters.
If your new Winter Wonderland event is fun and rewarding players will do it no matter what. So personally I think the restriction to complete it multiple times to unlock access to items int he event rep store needs to go. We shouldn't have to complete any event to be able to buy stuff. None of the older stuff forces us to beat the snowman overlord before we can buy anything. I joined the event once in the middle of phase 3 and all I got total was 4 ornaments when it was over. But nonetheless, the new event is another way for players to farm the ornaments they need.
either the devs dont know their own game or they simply stick with their "everything old is new" strategy
Unfortunately, I can personally say that this is NOT the extent of the counting bug:
I played the entire Tides of Ice event twice.
I was there more than 2 minutes early.
I fought all 10 waves, including the Borg Snow Queen.
I only received credit for completing this event once, not twice.
If this happens again after the fix goes live, I'm going to have to sit out the event (which I really don't want to do). Unfortunately, being bound by linear time it is difficult for me to find an opportunity to this as many times as the Devs require, especially with it only occurring once an hour. If it is only a CHANCE of completion, then I simply can't take that risk.
Yeah, Once is enough.
I was finally going to break down and buy a snowgun this year,
only to find this gate. So getting 2 out of 3 credit for doing this ice thing
has made me wonder if I'll still even want the gun by the time it's unlocked.
(Haven't bothered with any alt's since the doff ui change - so no worries there).
This kind of gate just seems too much, and I wonder how dead it will be once
everyone has done it, and they're no longer forced to.
How about making the pond bigger so I can skate more?
- I don't need any loot, but a little fun might be nice.
Deceiver's Lair Fleet
Time will only tell!
I know the feeling. Last night's 1 out of 2 has got me rethinking if I want that kit module. So yes, I agree, even if fixed, once is enough. Otherwise, I'm gonna be talking myself out of a lot of impulse buy items. Already have on a number of counts.
Maybe put a reward at the end of the 10 attempt accolade...like a big box of ornaments. This way it is the "carrot" instead of the "stick"?
Then you don't spend 10 hours per alt in the zone for metrics saying a billion hours were spent by players in the zone. :-P (Disclaimer: The tongue out indicates sarcasm not criticism)
At least they are going to fix it so that you don't have to stand there and wait to make sure you get a shot in during round one for it to count as completed. Sarcasm aside, they don't have to do that you know.
(Note: I think it should be 1 time also but I guess their concern is we will run to the exchange and use last year's loot to skip it.)