This years new Tides of Ice event is live! We understand that there are questions about how players are given completion credit for the event and how to purchase the new items in the Winter Store.
In order to receive full credit for completing Tides of Ice, a character must participate in all 10 waves of fighting. If a character arrives late and plays through the end of the event, they will not receive completion credit. We are currently looking into changing the number of waves a player must complete in order to receive completion credit. We also will be adding more messaging to announce when a Tides of Ice event is starting, similar to the other events in Q's Winter Wonderland.
Eligibility to purchase the new items in the Winter Store is also tied to completing Tides of Ice. Currently, the new rewards appear unable for purchase, even if the character has all of the required currency. If a player double-clicks on the items in the store, a message will appear showing how many Tides of Ice completion credits are required to unlock that item for purchase. For example, the new Winter Knitted Hat requires 5 Tides of Ice completion credits. We will be making this messaging more clear.
In addition, we will be making changes to the Winter Invasion queue to make it completable even if everyone on the team only have snowballs as a weapon. We are also aware that some characters may not be receiving the discount they have earned for the previous years' Breen ships. A fix for that issue is incoming.
We apologize for any inconvenience that may have resulted from these issues, and hope you'll enjoy the rest of this year's Winter Event.