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Losing Bridge Officer Abilities in Tray.

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  • darknessmutadarknessmuta Member Posts: 187 Arc User
    edited April 2014
    This just started happening to me after dismissing a Boff and buying a new one. The Boff I dismissed was not at a ship station but the new one I had bought got added to a station and then I resaved the loadout over my previous one where I switched out an old Boff with the newly purchased one.

    A small update, I changed all my Bridge station Boffs to new ones and saved the loadout then put back the originals and saved that one and so far it seems to have fix the issue for the time being. I just use loadout slot one and just kept resaving over it so maybe this can help others affected.
  • jasondswiftjasondswift Member Posts: 10 Arc User
    edited April 2014
    Changing ships appears to be a workaround for me, at least so far. I'm unsure if changing back to the original ship would cause the problem to reemerge though.
  • xraiderv1xraiderv1 Member Posts: 487 Arc User
    edited April 2014
    tried changing ships, it didnt work. problem persists.
    Murphy's laws:
    1- Murphy’s Law tells us that anything that can go wrong will go wrong.
    2- And anything that does go wrong will get progressively worse.
    3- And if you survive the first two laws it’s time to panic.
  • dragonsbrethrendragonsbrethren Member Posts: 1,854 Arc User
    edited April 2014
    Strangely, retraining a BOFF skill, unrelated to the one whose abilities weren't appearing on the hotbar, appears to have fixed this for one of my characters. I left ESD and still had the abilities slotted for the first time in days.

    I'll double check to confirm when I get on later and post the name@handle for him if abilities are still unslotting.

    Just a followup that, yes, this did seem to fix it for me. I guess it's worth a try for anyone having issues with BOFF abilities unslotting/moving themselves.
  • kazabokkazabok Member Posts: 230 Arc User
    edited April 2014
    I don't know how, also I'm about to curse it now I expect, but the toolbar on my B'rel has now saved the changes I made.

    I was trying all sorts of stuff so I don't know what fixed it.
  • dalolorndalolorn Member Posts: 3,655 Arc User
    edited April 2014
    Can I get some name@handles for characters that are consistently having this problem? I've been unable to reproduce this with a test character, so I'd like to look at a copy of a character that is having this problem.

    My younger brother used to have it pretty frequently, though as his outbursts of rage have reduced in frequency, it's a reasonable assumption that it's not happening to him anymore.

    Speaking of broken skill trays, it would appear that equipping a loadout will scramble them even if the loadout (presumably) contained the exact same layout. Not sure if this was while switching loadouts on ground or in space.

    Infinite possibilities have implications that could not be completely understood if you turned this entire universe into a giant supercomputer.p3OEBPD6HU3QI.jpg
  • hotelkatzhotelkatz Member Posts: 125 Arc User
    edited April 2014
    Well, crypticfrost,

    My character that is having the problem is Twenty@hotelkatz

    If it does seem to happen while you use the character, Go to a ground map and go back to space. the glitch will occur.
  • xraiderv1xraiderv1 Member Posts: 487 Arc User
    edited April 2014
    change maps period and it happens.
    Murphy's laws:
    1- Murphy’s Law tells us that anything that can go wrong will go wrong.
    2- And anything that does go wrong will get progressively worse.
    3- And if you survive the first two laws it’s time to panic.
  • coolheadalcoolheadal Member Posts: 1,253 Arc User
    edited April 2014
    I've posted this yesterday to them so lets see if they make progress on it. Really bad for me since I need a set of choice commands when in battle. Not good if the commands have fallen off the trays during battles.
    [SIGPIC][/SIGPIC]

    Time will only tell!
  • vetteguy904vetteguy904 Member Posts: 3,923 Arc User
    edited April 2014
    Can I get some name@handles for characters that are consistently having this problem? I've been unable to reproduce this with a test character, so I'd like to look at a copy of a character that is having this problem.

    Drummond@vetteguy904, Deety@vetteguy904 Snake Pliskin@ Vetteguy904. all of those toon have the issue, have not checked the others.
    sig.jpg
  • adwynythadwynyth Member Posts: 369 Arc User
    edited April 2014
    Tenara@Adwynyth
    Mraaaow@Adwynyth (number of 'a's might be off)
    Quoongew@Adwynyth

    Batteries and turrets in ship device slots are the things that most often either de-equip or (happens more recently) the powers will move to random slots, as if they've been removed and re-slotted.

    Easy way to irritate it into happening: beam down to ESD (or go to sector space), replenish the amount of batteries or turrets in slot if <20, then transfer to another space map (even just beaming up from ESD). Often (but not always), the batteries/turrets will de-equip or the powers will move from where I had them.

    Re-saving the loadout after replenishing batteries seems to help it happen less, but still doesn't prevent it entirely.

    Happens whether or not I have a loadout at all. But without a loadout, I have no way to partially mitigate by re-saving. De-equipping seems to happen most often with no loadout, while damage with loadouts is usually restricted to device powers re-slotting.

    For some reason, boffs de-seating seems to happen most often for me when entering STFs.

    In early missions, new weapons and equipment slotted is the most likely to be de-equipped on the next space map. It doesn't seem to matter whether you equipped the new stuff in the space map before warping out, or doing it in sector space or on the ground.

    Mission rewards that you equip don't seem to be de-equipped, but random drops that you equip are oftentimes move to inventory after transition to another space map.
  • vetteguy904vetteguy904 Member Posts: 3,923 Arc User
    edited April 2014
    screen shots for Deety@Vetteguy904

    Before Transwarp to ESD, running through the academy to do the knowledge test, beamed to ESD, sold loot at the personal equipmnet store.

    http://i5.photobucket.com/albums/y159/Markm10431/beforeESD_zps767e67e0.jpg

    after I sold the loot, beamed up to the ship:

    http://i5.photobucket.com/albums/y159/Markm10431/afterESD_zps35670b91.jpg

    the aux batt disappears, APO and the quantum singularity manip disappears, Aux 2 sif moves right, HE 1 moves down HE2 disappears, tac fleet moves, all tac boff powers disappears

    actually, looks like Uymaad, temek'taral and jhamil's powers disappear. anuopne else confirm the missing powers are from the toop three boff slots?
    sig.jpg
  • seraphiel2seraphiel2 Member Posts: 2 Arc User
    edited April 2014
    First time posting. :D


    My whole skill tray gets reverted to what it originally was before I changed it.

    So far, it only happens whenever I beam up from a ground map(ESD, Academy, Mission) to a space map like ESD Orbit and Sector Space.


    Hopefully this will get fixed pretty soon.

    It's only affecting Athena@seraphiel2 right now.

    Thanks.
  • darknessmutadarknessmuta Member Posts: 187 Arc User
    edited May 2014
    When I last posted I thought the bug was fixed for me but playing Crystalline Entity earlier and it popped up again for me.
  • vallden1vallden1 Member Posts: 24 Arc User
    edited May 2014
    This problem is starting to spread to all my characters. Was just my Eng at first, now any of them I use gets cursed. Add this on top of the Doff not saving and it just keeps getting better every time I play.
  • vongrippenvongrippen Member Posts: 3 Arc User
    edited May 2014
    I am experiencing this issue as well, frequently

    Kashyk@vongrippen

    Lvl 50 Kdf, flying a Vor'cha refit
    been a problem for two days now.
  • dragonf1ightdragonf1ight Member Posts: 6 Arc User
    edited May 2014
    I'm also having this problem all the time, now. I just now tried to reset the trays again, save to *both* free loadouts, and then beamed to the bridge. I left the bridge, and the trays were messed up again. On top of that, the game insists when I mouse over both loadouts that the current setup matches their setting.

    Hinoto@dragonf1ight
  • xraiderv1xraiderv1 Member Posts: 487 Arc User
    edited May 2014
    my mirror patrol escort is now completely unusable as this happens EVERY time I change maps.

    my entire tray is scrambled and some abilities that should be there are no longer there and I have to pull up the available skills window just to get them back.

    federation character, tactical officer, rayne@xraiderv1
    Murphy's laws:
    1- Murphy’s Law tells us that anything that can go wrong will go wrong.
    2- And anything that does go wrong will get progressively worse.
    3- And if you survive the first two laws it’s time to panic.
  • aaron734aaron734 Member Posts: 16 Arc User
    edited May 2014
    Just a follow up, all my characters are still experiencing the tray problem. My characters names should be on page 3 of this thread. Also i decided to have a beam boat ship, so i slotted the stuff into a new ship, went into Sol System, engaged kilingons in battle, and a weapon and a device were unequipped and my tray was scrambled as were my Boff's.

    I have noticed that it's "not my computer nor game client".

    All i do now is log into a character, do assignments, then switch characters. I don't even bother doing anything else as i don't want to constantly waste my time resetting things constantly. I shouldn't have to do it. Maybe if these "test characters" weren't being "tested" on tribble we would see a patch for this.

    Still disappointed. Will keep updating.
  • xraiderv1xraiderv1 Member Posts: 487 Arc User
    edited May 2014
    ....lets see..one ship completely unplayable as the abilities keep vanishing..as in half the frakking tray vanishes, please excuse my french...another with a known habit for loosing the spatial charges command, and the new one I just purchased today keeps loosing a shield regen buff.

    the aggrivating part is when it happens every time you switch maps..
    Murphy's laws:
    1- Murphy’s Law tells us that anything that can go wrong will go wrong.
    2- And anything that does go wrong will get progressively worse.
    3- And if you survive the first two laws it’s time to panic.
  • labs00labs00 Member Posts: 0 Arc User
    edited May 2014
    I have noticed this bug as well. Though first happening with my vesta removing 2 skills, when i switched to my science destroyer it was working well till i saved my setup on the loadout, and it started messing up changing and removing previous weapons, consoles, and doffs.

    This is what fixed for me for one ship that is, that if you have 2 loadouts both need to have the same configuration. It may glitch when switching map but continue to save the same loadout on both or one, and keep switching maps. I switched between sector sirius and sol system, saving and moving the abilities back into the tray and/or weapons/consoles and soon enough stopped. Had no more problems with my sci destroyer setup moving about after 3 or 4 jumps.

    I am assuming this bug is due to the loadout for the ship. My vesta has 2 saved and was messing up, though my science destroyer had non saved and was working perfectly fine till i saved a loadout and started glitching out.
  • xraiderv1xraiderv1 Member Posts: 487 Arc User
    edited May 2014
    the interesting thing is i'm not using the loadouts system at all..the only things I move when I switch ships are things like nimbus pirate distress call, spatial charges, field generators..

    I only rarely transplant weapons from one ship to another.
    Murphy's laws:
    1- Murphy’s Law tells us that anything that can go wrong will go wrong.
    2- And anything that does go wrong will get progressively worse.
    3- And if you survive the first two laws it’s time to panic.
  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited May 2014
    I've got a character with which I can consistently reproduce the issue.

    Thanks to everyone for your help in tracking down this bug.

    I'll get this written up and passed on to software.
    STO QA Team
  • xraiderv1xraiderv1 Member Posts: 487 Arc User
    edited May 2014
    please tell me this is an expedited issue to fix..cause you've got alot of unhappy captains whose ships are essentially unusuable at the moment.
    Murphy's laws:
    1- Murphy’s Law tells us that anything that can go wrong will go wrong.
    2- And anything that does go wrong will get progressively worse.
    3- And if you survive the first two laws it’s time to panic.
  • onethousandsonsonethousandsons Member Posts: 83 Arc User
    edited May 2014
    I'm also having this problem on Sev'tar Tovak@onethousandsons (KDF-ROM).

    As a side note, it only started happening AFTER I created a loadout for one of my other ships, and when this bug occurs, it appears as though the tray is only remembering skills that overlap with those in both loadouts. Could be just a coincidence though.
  • aaron734aaron734 Member Posts: 16 Arc User
    edited May 2014
    Thank you Crypticfrost. Anyway to make our trays stick until the patch is released? Maybe something behind the scenes only a dev or someone can do? "Lock Tray" doesn't lock anything lol

    Pretty please with a phaser on top?
  • camenecius#5698 camenecius Member Posts: 64 Arc User
    edited May 2014
    I've got a character with which I can consistently reproduce the issue.

    I have this problem on several of my characters, and I noticed a few other things that may be related.

    After the problem occurs, there are some skills and devices that I cannot drag into the correct position.

    For some of these, I can drag something out of the empty slot to clear it. What I drag has a generic emblem on it. Then next time I "drag out" of that cell, I get a very small rectangle (which I'm guessing is correct for an empty cell.)

    Mostly with devices like batteries, even that doesn't work sometimes. I have to bring up the skills tray and drag it from there, not from where it's equipped on my ship's character sheet.

    I suspect from anecdotal testing that it might matter where I saved a loadout from (sector space versus in a running instance) and that it's some kind of corruption of a loadout that saving over it doesn't seem to fix. I didn't see an obvious way to delete layouts, but that's my next step.
  • darknessmutadarknessmuta Member Posts: 187 Arc User
    edited May 2014
    This seems to be a much bigger issue then the minority that use joysticks which got fixed fast so hopefully this is fixed in the next patch. People would be happy for even an emergency maintenance if it clears this issue up.
  • seathemacseathemac Member Posts: 0 Arc User
    edited May 2014
    2 ships of mine on one of my toons (Carlos The Jackal@seathemac) display the weird tray emptying bug, my Andorian Kumari Escort and my Breen Chel Grett Warship.
    as far as I can tell the rest of my ships are unaffected.

    I've another more annoying problem with my Chel Grett however and that is my duty officers won't stay on active service!
    Every time I dock at ESD my space duty officers get swapped for ones with totally different skills.
    I tend to think the two problems are related.

    It's a total ball ache, I've not played for a while and I come back to find I'm affected by a real game killer of a bug.
    Maybe I should have waited a bit longer before returning to the game..
  • dragonf1ightdragonf1ight Member Posts: 6 Arc User
    edited May 2014
    I'm guessing that it's related to the new Loadouts function they added. I'm wondering if maybe the save function in the game for saving a changed loadout is messed up. If so, a changed loadout wouldn't be saved, which would explain why it keeps getting reset on map change, and why if I mouse over each of the saved loadouts, it tells me it's all the same setup. This would make sense if the loadout change save function was broken.

    Hopefully it's just a simple fix. (fingers crossed.)
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