I have been getting issues like that all day. I have been getting constant DC's, and then have a bear of a time re-connecting. The launcher even refused to load this morning, initially.
yep same issue here. it is really annoying.
I wonder why there is no announcement regarding this issue yet, are they waiting for a specific number of players to complain before doing some actions?
From my perspective, it might be the communication from the load balancer to the server clusters themselves. The fact that you can get past the account servers and are waiting for the login servers to communicate, means that you're hitting the same down cluster and possibly through a load balancer that hasn't been told to ignore the cluster.
Still.. kinda disheartening to find out the hard way.
This problem is really getting quite annoying. Happening every time I play and a number of times throughout any sessions. Both "Time out" and inability to log into the server. Is anyone else having this issue now? (This is not the "Mac" crash problem - I have a PC).
This problem is really getting quite annoying. Happening every time I play and a number of times throughout any sessions. Both "Time out" and inability to log into the server. Is anyone else having this issue now? (This is not the "Mac" crash problem - I have a PC).
my biggest problem is that i cant find out wether the bug is related to my pc or is based on sto servers sometimes i can play a full sesion of all my als without a bug next time i keep getting dc s and subsecuent unable to log ons i just cant put my finger on th esource at least on my side of the connection.
Out of 3 characters that I have I cant log in on two of them. It happened when I was switching zone/maps that the time out occurred. (1. from Orellius Sector-> Beta Ursea and the 2. Logging in to the Undine space battlezone ) Now the safe and normal log in doesnt work for me. I tried the force verify of the launcher to check the files on my side and nothing and I tried the zone restart waiting and still nothing. But really how can you wait in sector space for the zone to restart if you cant log in at all?
I was playing fine yesterday, then today I can't even get in the game. I log in, my character loads very slowly, then it loads and after 2 minutes it says "connection timed out" and "disconnected from the login server" or something like that. So annoying, what can I do? Tried restarting my pc and router and everything.
It shows a green light on launcher right now before I've type in my password in. I'm gonna type it in, and report what happens. I hope it's not saying "Oh I'm green, so you're good!" only to say "Never mind, I wanna block your access."
i am having the same problem. seems there is a problem in the network to the east coast. constant droped packets and network lag. can't play the game at all as i constantly stop mid flight and my skills just don't work 1/2 the time. i ran trace routs and packet loss tests. my conection to the rest of the net is fine. its just to the star trek online servers. :mad:
Same, been lagging and kicking me off all day. Stinks too since I just bought some new ships. I've checked my net settings and all looks good. Has to be their servers imo.
Delayed or dropped logins and dropped connections have been happening to me as well.
There is a known issue with Verizon throttling data to/from Cogent (the ISP that STO uses)
due to Netflix/Youtube traffic that could be causing this. Every so often, Verizon throttles
the data so much that connections to STO are just not possible. That may be the case here.
So I need to ask, How many of you having connection problems are Verizon customers?
I am having the same issue. I have tried every possible solution posted on these forums. The launcher simply times out over and over. Started with me labout 12 hours ago. I have not been able to login even once ! I hope this gets fixed soon.
Comments
I wonder why there is no announcement regarding this issue yet, are they waiting for a specific number of players to complain before doing some actions?
Connecting to login server failed
I was just blowing up my Mirror enemies and got disconnected from server, tried to log-in and got a server time out.
To help raise awareness of the issue & get some response, tweet to:
@trekonlinegame
@PWE_Outage
@PlayArcGames
using hash #STOOUTAGE
Cheers
Also log a support request using the ticket system - mine's: #140324-001832
https://support.arcgames.com/app/ask_login/iss/log
Still.. kinda disheartening to find out the hard way.
Star Trek Online @trekonlinegame 31s
We are currently investigating the server issue and will post more information. We apologize for this interruption, Captains.
Well... their average response time is a few hours...:mad:
my biggest problem is that i cant find out wether the bug is related to my pc or is based on sto servers sometimes i can play a full sesion of all my als without a bug next time i keep getting dc s and subsecuent unable to log ons i just cant put my finger on th esource at least on my side of the connection.
Update: It freakin crashed again!
There is a known issue with Verizon throttling data to/from Cogent (the ISP that STO uses)
due to Netflix/Youtube traffic that could be causing this. Every so often, Verizon throttles
the data so much that connections to STO are just not possible. That may be the case here.
So I need to ask,
How many of you having connection problems are Verizon customers?
Error -118 when loading url /launcher_login
Can connect and play other MMO's / games fine.
In regards to the question a few posts above - Verizon here, connecting from Texas.